-The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Major accountabilities:
Drive Competitive Sales Growth
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
Drive sales performance through the skilful orchestration of positive customer experiences
Engage and Build Relationships.
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
Develop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them.
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
When facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors.
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
Distribution of marketing samples (where applicable)
Key performance indicators:
To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.
We are seeking an energetic, organized, and bilingual Administrative Assistant / Team Assistant to keep our day-to-day office operations running smoothly. In this role, you will provide comprehensive general administrative and operational support to the team while serving as the vital communication bridge between our local Thai operations (accounting, finance, HR, sales) and our international, English-speaking IT development/executive team.
Location: Koh Samui, Surat Thani, Thailand
Hello everyone!
Nice to connect with you here.
I’m looking for a reliable and responsible person based in the US, Europe, Canada, Australia , New Zealand to collaborate with on a long-term basis. No specialized technical expertise is required, but strong communication, reliability, and the ability to collaborate effectively are essential.
I’m an AI Engineer and Senior Full-Stack Developer with 10+ years of experience. I work with startups, founders, and businesses on AI agents, automation, SaaS products, web applications, and MVP development.
This is a paid, long-term collaboration with a monthly compensation arrangement.
You can get earn money about $3k~10k/month.
The idea is simple.
You take the client-facing side in your market: communication, interviews, meetings.
My team and I take the technical side: development, testing, deployment, maintenance, daily reporting, and everything else that sits there.
We coordinate projects together and grow the relationship from there.
Working this way, we could run several projects at once, with each of us focused where we contribute the most.
This isn't a short-term arrangement I'm after. My goal is a reliable, long-term business relationship in your market.
If you’re interested, have some availability, and would like to learn more, please feel free to send me a DM. We can discuss the role, responsibilities, and collaboration details.
If you wanna make extra income with me, please contact to me.
Would a 15-minute conversation this week work for you?
My gmail address is [email protected] so If you’re interested, anytime you can send message.
Thank you in advance!
