Investor Services Operations Country Head - Senior Vice President

This is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions. Responsibilities: - Manage a complex critical large professional disciplinary area within securities or derivative settlement, short- to medium-term planning of actions and resources, and exercise control over resources, budget, policy formulation and planning - Serve as an analytical and/or procedural expert in the settlement cycle while supporting a wide range of internal and external clients - Manage complex and variable settlement related issues, liaise with multiple teams and departments on varying matters, define problems, develop innovative solutions, streamline processes and lead change-the-bank settlement projects - Closely follow trends in the industry, identify cost savings opportunities and build effective relationships with clients and key stakeholders - Increase productivity and efficiencies by presenting data and analyzing validates to develop added solutions and oversee the integrity of process, operations and end results - Assist with overseeing the risk control environment, compliance efforts to follow policies and procedures and keep abreast of Citi's operational processes and best practices in business strategy - Filter, prioritize and validate potentially complex material from multiple sources, including external clients and internal operations groups - Serve as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: - 10+ years of relevant experience - Senior to advanced level experience in a related role with commensurate experience in people management preferred - Experience in management with Banking and Financial Institutions preferred - In-depth understanding of opportunities that exist within Financial Services and significant experience in Corporate Banking - Demonstrated success coordinating with senior leadership and in managing others - Proven ability to manage various concurrent activities/projects in a high-risk environment - Effective project management and negotiation skills - Consistently demonstrated clear and concise written and verbal communication - Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63 Education: - Bachelor’s degree/University degree or equivalent experience - Master’s degree preferred ------------------------------------------------------ Job Family Group: Operations - Transaction Services------------------------------------------------------ Job Family: Securities and Derivatives Processing------------------------------------------------------ Time Type: Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.