The Bar Supervisor is responsible for assisting the F&B Manager to implement the Mercure brand standard, improving guest satisfaction, increase the departmental revenue, utilize unnecessary expenses, develop productivity of bartenders and conduct trainings.
Key Responsibilities
Bar Operations & Service
Supervise the daily operations of the assigned bar outlets, ensuring smooth, efficient, and consistent service.
Ensure all products and services meet brand standards and quality expectations.
Monitor guest satisfaction and promptly address guest concerns or operational issues.
Revenue & Cost Control
Support the achievement of departmental profitability through revenue generation and effective cost control.
Monitor sales, operating costs, stock levels, par stock, and FIFO procedures.
Turn your next project into something people can use. At SNOWTEE GLOBAL SERVICE CO., LTD, take part in real projects from user research and prototyping through testing and delivery. Learn through real tasks, explain your decisions and follow through on results. We prioritize candidates currently based in Thailand. Full-time, on-site in Bangkok. Target start by 30 November 2026. Office: Muang Thai-Phatra Complex, Building A, 16th floor. Apply with an English CV and one completed project: the problem, your contribution and the outcome. Contact Christine at [email protected]. Compensation will be discussed with the hiring team.
Analyze business performance and provide recommendations to the Bar Manager/F&B Manager for improvement.
Bar Facilities & Hygiene
Ensure bars, pantries, fridges, equipment, storage areas, furniture, and entertainment facilities are clean, organized, safe, and in good working condition.
Maintain high standards of sanitation, cleanliness, HACCP/FSMS, and food safety.
Ensure promotional materials and outlet presentation are clean, complete, and ready before operation.
Team Supervision & Training
Supervise, coach, and support bartenders and bar team members to achieve high performance standards.
Plan and conduct training for new and existing team members and ensure training is properly implemented and followed up.
Promote teamwork, professional grooming, positive behavior, and adherence to hotel values and brand standards.
Product Development & Guest Experience
Support the development of trendy cocktails, beverages, and promotional initiatives to enhance guest engagement and revenue.
Coordinate the preparation, presentation, and service of beverages and related products to ensure consistent quality.
Monitor market and beverage trends and recommend opportunities for business growth.
Standards, Controls & Continuous Improvement
Implement operational guidelines, policies, procedures, and daily/weekly/monthly checklists.
Ensure proper follow-up on operational standards, maintenance, stock control, and audit requirements.
Continuously identify opportunities to improve service quality, operational efficiency, guest satisfaction, employee engagement, and financial performance.
Other Responsibilities
Perform other related duties and special projects as assigned by the immediate supervisor.
Qualifications
Knowledge and Experience
Minimum of 2 years of BAR management experience, preferably in the luxury setting lifestyle resort & stand-alone BAR.
Strong oral and written communication skills
Ability to train and develop team members
Ability to work effectively in a team environment and take initiative
Excellent organizational skills
Additional Information
Competencies
Good interpersonal skills with ability to communicate with all levels of employees
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Good presentation and influencing skills
Multicultural awareness and able to work with people from diverse cultures
Flexible and able to embrace and respond to change effectively
Ability to work independently and has good initiative under dynamic environment
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