Assistant Room Service Manager/ Supervisor

About this role

• Job Description
• Supervise daily Room Service operations and ensure efficient service delivery.
• Lead, coach and support the Room Service team.
• Ensure high standards of food quality, service and guest satisfaction.
• Coordinate with Kitchen and other departments to ensure smooth operations.
• Handle guest requests and resolve service issues professionally.
• Monitor team performance, hygiene and operational standards.
• Qualifications
• Previous experience in Room Service, In-Room Dining, or F&B operations in a premium hotel is preferred.
• Good command of Thai language is required.
• Good command of English.
• Strong communication, leadership and problem-solving skills.