On-siteFull-time27 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time34 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Sales - Privilege Banking is responsible for branch sales and portfolio growth efforts related to various bank products. Requires a license to sell securities and related investment products. Activities include support of promotional activities, enhancing customer relationships, and referring customers to other areas, as appropriate. The Privilege Banking focus specializes in clients with investible assets below a given value that are serviced by the consumer or private bank. Responsible for maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.
Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time36 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Sales - Privilege Banking is responsible for branch sales and portfolio growth efforts related to various bank products. Requires a license to sell securities and related investment products. Activities include support of promotional activities, enhancing customer relationships, and referring customers to other areas, as appropriate. The Privilege Banking focus specializes in clients with investible assets below a given value that are serviced by the consumer or private bank. Responsible for maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.
Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
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On-siteFull-time36 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Sales - Privilege Banking is responsible for branch sales and portfolio growth efforts related to various bank products. Requires a license to sell securities and related investment products. Activities include support of promotional activities, enhancing customer relationships, and referring customers to other areas, as appropriate. The Privilege Banking focus specializes in clients with investible assets below a given value that are serviced by the consumer or private bank. Responsible for maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.
Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
HybridFull-time37 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Derivative Operations (IRD Focus)
- Manage day-to-day operations for Derivative products, trade confirmations, settlements, and lifecycle events (rate resets, coupons, unwind) process.
- Ensure accuracy of manual accounting entries (if any) in coordination with Finance team.
- Collaborate with relevant parties (Front Office, Risk, Finance, and Back Office) to resolve operational issues promptly.
Collateral Management
- Oversee margining (VM/IM), dispute resolution, and collateral tracking across counterparties and customers.
- Ensure compliance with CSA terms, eligibility criteria, and regulatory requirements.
- Maintain accurate reporting and reconciliations related to collateral movements.
Governance & Compliance
- Implement robust operational controls, maker-checker processes, and exception handling.
- Support regulatory reporting and audit readiness.
- Develop and update policies and procedures.
Team Leadership
- Lead and manage the Derivatives & Collateral team, including workforce planning, coaching, and performance management.
- Foster a culture of risk awareness, customer focus, and continuous improvement.
Process Optimization & Projects
- Drive initiative, automation and system enhancement projects to improve STP and reduce manual processes.
- Collaborate with technology and relevant teams for system upgrades and UAT.
- Deliver operational efficiency and scalability through process improvement.
Management Reporting
- Ensure timely and accurate operational reporting (daily/weekly/monthly) on trade volumes, exceptions, collateral movements, and disputes.
- Prepare MIS dashboards and provide report for senior management decision-making.
Qualifications
- Bachelor’s or Master’s degree in Finance, Accounting, Economics, or related field.
- Minimum 8–12 years of experience in Global Markets Operations, with strong exposure to derivatives and collateral management.
- Proven experience in team management and leadership roles.
- In-depth knowledge of derivative products (especially IRD), lifecycle events, and valuation basics.
- Strong accounting knowledge related to derivatives.
- Proficient in computer skills: MS Excel, PowerPoint etc.
- Excellent English communication skills for interaction with global stakeholders.
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time41 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Banking Operations (Retail) - Credit Cards is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. The Consumer Banking Operations function is responsible for the operational support to the Consumer business areas and/or products, including auto finance, consumer banking, consumer lending, small business banking, credit cards, commercial cards, merchant servicing, mortgage banking, and mortgage servicing. The Credit Cards Operations area is responsible for operations and related activities supporting the Credit Cards business and/or products. Responsibilities may include general account operations, account closing, chargebacks, distribution & servicing support, quality assurance, statement & payment processing, and other related activity.
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time42 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Title:** Service Manager (SCSO)
Company:** UOB (Thai) Public Company Limited
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Job Summary:**
The Service Manager (SCSO) at UOB (Thai) Public Company Limited is responsible for leading and managing the service operations within the SCSO department, ensuring the delivery of high-quality and efficient services to both internal and external stakeholders. This role focuses on optimizing service processes, managing a team of service professionals, and driving continuous improvement to enhance customer satisfaction and operational excellence.
---
Job Responsibilities:**
* **Service Operations Management:** Oversee and manage the day-to-day service operations of the SCSO department, ensuring adherence to established policies, procedures, and service level agreements (SLAs).
* **Team Leadership & Development:** Lead, mentor, and develop a team of service professionals, fostering a high-performance culture, providing regular feedback, and identifying training needs to enhance their skills and capabilities.
* **Process Optimization:** Continuously review and analyze existing service processes, identifying areas for improvement and implementing strategies to enhance efficiency, reduce costs, and improve service delivery.
* **Customer Satisfaction:** Monitor and analyze customer feedback, addressing service issues promptly and effectively to ensure high levels of customer satisfaction and loyalty.
* **Performance Monitoring & Reporting:** Establish and track key performance indicators (KPIs) for service operations, generating regular reports for management on service performance, trends, and areas requiring attention.
* **Risk Management & Compliance:** Ensure all service activities comply with relevant regulatory requirements, internal policies, and risk management frameworks.
* **Collaboration:** Work closely with other departments (e.g., Sales, Operations, IT) to ensure seamless service delivery and resolve inter-departmental issues.
* **Resource Allocation:** Effectively manage resources, including staffing, budget, and technology, to optimize service delivery and meet operational targets.
* **Project Management:** Participate in or lead service-related projects, from conceptualization to implementation, ensuring timely and successful completion.
---
Job Qualifications:**
* **Education:** Bachelor's degree in Business Administration, Finance, Banking, or a related field. A Master's degree is a plus.
* **Experience:** Minimum of 5-7 years of experience in service operations or customer service management within the banking or financial services industry, with at least 3 years in a leadership or supervisory role.
* **Technical Skills:**
* Strong understanding of banking products, services, and operational processes.
* Proficiency in using service management software and CRM systems.
* Excellent analytical and problem-solving skills.
* Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
* **Soft Skills:**
* Exceptional leadership and team management abilities.
* Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
* Proven ability to drive process improvement and operational efficiency.
* Customer-centric mindset with a strong commitment to service excellence.
* Ability to work under pressure and manage multiple priorities in a fast-paced environment.
* Strong decision-making skills and a proactive approach to problem-solving.
* **Language:** Fluency in Thai and English (both written and spoken) is essential.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
HybridFull-time43 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Conduct Proper Stakeholder Relationship Management
- To support Business on T&O Management including Wholesale Banking, Transaction Banking.
- To support Projects and CRs as follows:
Wholesale Banking, Transaction Banking, Wholesale Credit, Risk
Management, Legal, Finance, GM, HR and Compliance
- Be a front-line contact person between senior strategists, planners, designers and operational business partners to support effective business change
- Understand customer needs; responds to and follows through on customer enquiries, requests and issues to complete resolution or satisfaction in a timely manner
Ensure Proper Change Implementation Planning & Management
- To define the business challenges and overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Initiate the business implementation plan and spot potential problems, recognize the risk impact and propose risk mitigation strategies
Effectively Manage RUN
- Lead the regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause
- Track for continuous improvement
Ensure Sustainable Improvements
- Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives
Qualification:
- Strong business domain knowledge in banking
- Bachelor’s degree in engineering/ business/ finance or equivalent
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Resourceful team player
- Familiar with change management processes and project management fundamentals
- Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Minimum 7 years of Cash and Payments business analysis in banking industry and/or consulting experience
- Minimum 5 years of strategic project management experience.
- System analysis and development background is a plus
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time43 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The AML KYC-CDD Analyst will be mainly responsible for managing the day-to-day KYC activities for the AFC Operations Unit. This includes providing daily execution per work assignment, conducting analysis on customer’s profile and behavior per bank’s policies and local requirement
- Perform Know Your Customer (KYC) related activities such as Ongoing Review (OGR, ODD, CDD) Periodic Review and Name Screening as first lines of defense against money laundering for Individual customers and Merchants to ensure the review is processed in adherence to the KYC-CDD procedure in a timely manner
- Gather AML-related information of a client to an extent of reaching out to customers, if needed
- Coordinate and facilitate closely with front-end to identify and obtain necessary information needed for AML analysis and monitoring in order to complete cases on a timely manner
- Indicate any anti-Money Laundering (AML) risk embedded in the client’s profile by considering related information such as geography, industry/occupation, products, political status, and reputation
- Review and dispose potential negative news alerts as part of the periodic client reviews and escalate true matches accordingly.
- Perform holistic review of client’s financial activities in order to detect any transaction’s indicative of money laundering or terrorist financing
- Ensure that appropriate KYC review on AML and Sanctions are carried out on all customers, and enhanced due diligence investigations are conducted in accordance with bank’s policies and local regulatory requirements
- Ensure that appropriate customer categorizations are carried out in accordance with policies and local regulatory requirements
- Utilizing a variety of internal bank systems and external research tools to investigate, research, and prepare documentation/summaries consistent with the assessment
- Perform timely investigations with well-reasoned and supported decision-making for assessment review on the customer relationships
- Work closely with Local Compliance Team and In-country related parties for the AML & KYC review process, and to ensure efficient AML communication and implementation
- Identify and report any process gaps/risks/areas of improvement during the course of case reviews, document and escalate any exceptions as per policy
- Support Account Maintenance process to ensure that all customer profile changes are processed in adherence to the policy and procedures in a timely manner.
- Perform Suspicious Transaction Report (STR) alerts from AML Compliance team for review and analyze customer’s profile whether to retain or exit and take appropriate actions per procedure/policy guidance.
- Investigate and performs 1st level analysis to detect any suspicions of money laundering or terrorist financing activity, so that Unusual Activity Report (UAR) on client activities can be reported.
- Closely coordinate to contribute input and support team for UAT testing with Regional/Global PMO or in-country related parties for the KYC & AML-related project, from planning phase to execution
- Coordinate with related business parties to fulfill priority requests from AML compliance or local authorities
- Meet daily productivity standards and goals to ensure completion of periodic reviews in a timely basis.
Qualifications:
- Bachelor’s in business/Finance/Accounting or related field.
- Minimum of 2+ years of experience in a KYC/CDD in banking business, AML or related field.
- Knowledge and understanding of AML law and regulations
- Fluent in written and spoken English and Thai
- Be able to work independently, and assertive
- Strong communication and people skills
- Able to use standard Microsoft Office, excel, word i.e.
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time43 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary:
Responsible for developing and implementing strategies to combat fraud risk within the Bank’s scope of business in accordance with policies and regulatory requirements. Manage fraud loss within the approved limit. Oversee investigation process and coordinate with relevant units to take appropriate actions on fraud cases. Monitor and review of any new or emerging trends in fraud patterns and propose solutions to mitigate the risks. Provide advice and support to staff at all levels in order to ensure that they are fully aware of fraud risks and have the necessary skills and knowledge to prevent fraud losses. Work closely with other departments such as Operations, Audit, Legal, Risk Management and Security to effectively investigate and resolve incidents of fraud. Maintain records and prepare reports on investigations performed by the department. Liaise with law enforcement agencies regarding criminal matters relating to banking operations.
Job Responsibilities:
- Analyze information obtained through various sources including transaction monitoring systems, intelligence reports, etc., to identify suspicious transactions and/or activities which may be related to money laundering or terrorist financing.
- Identify areas where additional controls can be put in place to minimize the occurrence of fraudulent activity.
- Develop, implement and manage programs designed to reduce the occurrence of fraud within the organization.
- Prepare statistical analyses and reports detailing types and amounts of fraud committed.
- Assess and analyze information gathered during investigations to determine the extent of liability and the likelihood of successful prosecution.
- Interview witnesses and suspects to obtain information concerning alleged fraudulent activities.
- Ensure compliance with applicable laws and regulations pertaining to financial institution fraud.
- Review account activity to detect fraudulent use of accounts.
- Prepare and present investigative findings both verbally and in writing for use in civil litigation proceedings.
Job Qualification:
- Bachelor's degree in Accountancy, Finance, Business Administration or related field.
- At least 5 years working experience in banking industry, preferably in anti-fraud area.
- Experience in conducting internal investigations.
- Excellent written and verbal communication skills.
- Good command of English language.
- Ability to analyze data and draw conclusions.
- Highly motivated self-starter with excellent organizational skills.
- Proactive, innovative and flexible approach to problem solving.
- Strong attention to details.
- Knowledge of credit card, debit card and check processing procedures preferred.
Remark : The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time43 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Senior Fraud Detection Officer is responsible for identifying, investigating, and mitigating fraudulent activities across UOB (Thai)'s products and services, ensuring the protection of the bank's assets and customer interests.
Job Responsibilities:
- Proactively monitor and analyze transaction data, account activities, and other relevant information to identify suspicious patterns and potential fraudulent schemes.
- Conduct thorough investigations into reported and detected fraud cases, gathering evidence, interviewing relevant parties, and preparing comprehensive reports.
- Utilize and optimize fraud detection systems, tools, and methodologies to enhance the bank's fraud prevention capabilities.
- Collaborate with internal departments (e.g., Risk Management, Legal, IT) and external agencies (e.g., law enforcement) to resolve fraud cases and implement effective countermeasures.
- * Develop and implement strategies to prevent future fraudulent activities, including recommending policy changes and system enhancements.
- Stay abreast of emerging fraud trends, technologies, and regulatory requirements to continuously improve fraud detection and prevention processes.
- Provide training and guidance to junior team members and other bank staff on fraud awareness and prevention best practices.
- Prepare regular reports on fraud incidents, trends, and mitigation efforts for management review.
- Participate in cross-functional projects related to fraud risk management and security initiatives.
Qualifications:
- Bachelor's degree in Finance, Banking, Criminology, Information Technology, or a related field.
- Minimum of 5 years of experience in fraud detection, investigation, or risk management within the financial services industry.
- Proven experience with fraud detection systems, data analysis tools, and investigative techniques.
- Strong analytical skills with the ability to interpret complex data and identify anomalies.
- Excellent communication and interpersonal skills, with the ability to articulate findings clearly and concisely to various stakeholders.
- High level of integrity, ethical conduct, and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in English and Thai (both written and spoken).
- Certification in Anti-Money Laundering (AML) or Certified Fraud Examiner (CFE) is a plus.
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
HybridFull-time45 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Responsible for availability, incident, problem, change / release, capacity and
- vendor management for the applications in scope
- Act as a facilitator and coordinate between various teams like Infrastructure,
- development team to resolve, analysis of root cause for complex issues and outages
- Work across multiple application management areas and support teams to ensure
- high level of support service.
- Ensures essential process / procedures are followed and contribute to defining
- standards.
- Communicate complex technical issues to business users in a language they
- understand
- Follow thru to ensure each problem is resolved according to SLA.
- Manage communication for Major Incidents (SLA breaches, Application Major
- Incidents, Logistics issue) and responsible for communications with business users,
- senior management
- Ensures essential process / procedures are followed and contribute to defining
- standards.
- Promote effective knowledge management best practices within team and
- organization
- Manage and maximize resource within the budget to meet business priority
- People Management
- Risk assessment and risk management
- Coach and mentor team members
- Lead problem solving and collaboration
- Lead creativity, risk-taking, and continuous improvements in workflow
Qualification
- Bachelor degree or higher in Computer Science, Statistics or Computer Engineering
- 5 years experience in IT industry and 3 years experience in project management and experience in Banking application is preferable
- Demonstrate accountability, leadership, independent initiatives and willingness to lead
- Strong team player with management skills. Flexible and being able to manage time effectively.
- Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
- Good communication and interpersonal skills with the ability to communicate well at all levels
- Ability to handle high stress and pressure situations
- Strong problem solving
- Ability to understand the big picture – can step back and understand the context of problems before
applying analytical skills to address the issues
- Good functional knowledge in one or more banking domain i.e. ATM, Credit Card, Retail Banking
(deposit, loan, etc.), Wholesale Banking (trade finance or treasury), Financial Accounting
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
HybridFull-time45 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Conduct Proper Stakeholder Relationship Management
- Deliver Technology Solution and Manage Relationship across Retail Banking stakeholders
- To facilitate BU and T&O team to work as a team for Business Requirement Document (BRD) preparation
- To assist Business to review BRD to ensure the completeness of BRD and align with Group Strategies
- To engage Group and Local T&O to provide a proper Technology and
- Operation Solution and legitimate Timeline with achieve Business's Time to Market
- To support Business to seek Project/CR Approval on both Local and Group Management Committee
- To support Projects and CRs under Global Market, Wholesale Debt Capital
- Be a front-line contact person between senior strategists, planners, designers and operational business partners to support effective business change, understand their needs; responds to and follows through on any enquiries, requests and issues to complete resolution or satisfaction in a timely manner
Ensure Proper Budget Management, Change Implementation Planning & Management
- · To define the business challenges and overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Manage/Facilitate IT Budget to align with Business Priority Leveraging with T/O Planning to manage IT Budget with the Business Unit – Global Market, Wholesale
- Debt Capital Management and UOBAM to ensure IT implementation can be done within budget and align with Business priority
Effectively Manage RUN
- Involve with the production incident to reduce repeated problem
- Facilitate the production incident management and identify the problem root cause to meet the system stability service level agreement and reduce the repeat production incident
Ensure Sustainable Improvements and Risk Compliance
- Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives
- Ensure no breach of audit and risk compliance
- Ensure that all audit ratings are at least Satisfactory
Qualification
- Bachelor's or Master's degree in IT/ Business/ Finance or equivalent
- Minimum 10 years of relevant banking experience
- Strategic planning/ Project management/ resource management
- Understanding of technology and operational processes across functions / departments in the bank/market Analytical, problem solving and process redesign skills that can translate analysis into actions that fit
- Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability,
cost, operations and technology principal risk to provide a recommendation
- Experience in business development and deployment
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time46 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- To perform Credit Line Implementation and Loan Transactions in Multi Currency Loan System (MCL), all loan transaction in Recovery Account System (RAS), Leasing system and Bad Loan System (BLS) to provide timely and effective operations support to Business Banking, Commercial & Corporate Customers and ensure that the following guidelines are complied with CCRM / CDL Guidelines, Key Risk Control Self-Assessment (KRCSA), Service Level Agreement(SLA), Other internal policies guidelines within System Authorized Limit.
- To perform GL Reconciliation under WLOC and co-operate with RLOC to reconcile by daily basis.
- To perform Law court statement issuance.
- To perform Letter of Credit Support issuance
- To perform verify the accuracy of all PN document transactions and TI of all transactions.
- To perform GL Reconciliation under WLOC and co-operate with RLOC to reconcile by daily basis.
- To perform GL Reconciliation under TROC and co-operate with TROC to reconcile by daily basis.
Qualification:
- Bachelor’s degree in Business Administration, Accounting, Financial, Economics or related fields
- Knowledge of loan agreement and collateral agreement.
- Highly honesty, integrity, and competence
- Knowledge of Legal Business in Banking
- Good interpersonal & communication skills
- Computer literacy
- Good command of spoken and written in English
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time46 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Senior Telephone and Cabling Officer is responsible for the installation, maintenance, and troubleshooting of UOB (Thai)'s telecommunication systems and network cabling infrastructure, ensuring reliable and efficient connectivity for all business operations.
- Lead and execute the installation, configuration, and testing of telephone systems (PABX, VoIP, etc.) and related peripheral equipment across UOB (Thai) branches and offices.
- Design, implement, and maintain structured cabling systems (copper and fiber optic) according to industry standards and UOB (Thai) specifications.
- Perform routine inspections, preventative maintenance, and prompt troubleshooting of telecommunication and cabling issues to minimize downtime.
- Manage and update inventory of telecommunication equipment, cables, and related components.
- Collaborate with IT teams, vendors, and contractors to ensure seamless integration and deployment of new technologies and infrastructure projects.
- Provide technical support and guidance to junior staff and end-users regarding telecommunication services.
- Develop and maintain documentation for network diagrams, cabling layouts, configuration settings, and standard operating procedures.
- Ensure all installations and maintenance activities comply with safety regulations and company policies.
Qualification
- Bachelor's degree in Telecommunications, Information Technology, Electrical Engineering, or a related field.
- Minimum of 5 years of experience in telecommunication systems installation, maintenance, and structured cabling.
- Proven expertise in PABX systems (e.g., Avaya, Cisco, Panasonic), VoIP technologies, and IP telephony.
- Strong knowledge of networking fundamentals (TCP/IP, LAN/WAN) and network cabling standards (e.g., TIA/EIA).
- Experience with fiber optic cabling installation, termination, and testing.
- Ability to read and interpret technical diagrams, blueprints, and schematics.
- Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively independently and as part of a team.
- Relevant industry certifications (e.g., CCNA, CompTIA Network+, BICSI RCDD or Installer) are highly desirable.
- Fluency in Thai and good command of English (both written and spoken)
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
English, University-Bachelor - Banking & IT
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time46 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Check correctness, completeness of customer documents for Trade related transactions against Standard Operating Procedure
- Process Import related transaction i.e. Letter of Credit, Import Loan, Shipping Guarantee, Import Bill etc., input transaction into processing system.
- Following up with customer for payment on loan maturity date
- Transfer overdue loan and loan settlement on maturity date and collect overdue interest or charges from client once receive instruction from RM
- Check Import LC / Import Collection documents against Letter of Credit and input data into processing system
- Provide financing for import related documents and settlement of Import Bill
- Report customer outstanding balance on monthly basis
- Prepare transaction advice to client
- Co-ordinate among clients and internal party to achieve excellence service on TROC related transactions
Qualification
- Bachelor degree
- 2 years of experience in Trade Finance products
- Able to communicate in English – Writing / Reading / Speaking
- Good tying skill of both Thai and English
- Good in Microsoft Word and Excel
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time48 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary:
In this role, you will be responsible for managing all aspects of client relationships within the assigned branch network to ensure customers’ needs are met in accordance with Bank’s service standards.
You will also identify opportunities to expand customer base by providing financial solutions through relationship banking approach.
Job Responsibility:
- Build and maintain strong relationships with clients within the assigned branch network to understand their business needs and financial objectives.
- Provide tailored financial solutions to meet customers’ needs, including loans, trade finance, cash management, treasury bills, foreign exchange, deposits, etc.
- Identify opportunities to cross sell other bank products and services to customers.
- Ensure compliance with Bank’s policies and procedures at all times.
- Keep abreast of market trends and economic conditions to better serve customers and develop new business opportunities.
- Maintain accurate records and prepare reports on client activities and transactions.
- Manage credit facilities and approve overdraft limits for customers.
- Work closely with other departments within the Bank to provide seamless services to customers.
Job Qualification:
- Bachelor's degree in any field or equivalent experience.
- Minimum 5 years of working experience in commercial banking, preferably in corporate banking or relationship management.
- Strong understanding of financial markets, products, and services.
- Excellent communication skills and ability to build rapport with clients quickly.
- Ability to analyze complex financial data and make sound recommendations.
- High level of professionalism and integrity.
- Good team player with a positive attitude.
- Self-motivated and able to work independently under pressure.
- Proficient in MS Office applications.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time51 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Description;
- Responsible to direct operational settlement on instruments and reports and ensure they are under internal established policy and regulatory including excellence service quality
- Ensure that operation reports are timely and accurately produced
- Review or changes the processes and workflow (if any) to ensure consistent standards, process and controls
- Coaching and ensure staff operate comply all established policies and procedures, leads in regular team member meeting to communicate policies and procedures make decision if urgency
- Exercise signing activity to approve daily transactions processing / reconciliation as assigned by bank
- Liaison with Global Markets marketing offices on various matter especially customer's issues and ensue prompt and timely solution has been taken
- Perform on system implementation project or other activities as requested by supervisor
Qualification;
- Bachelor or higher degree in Business Administration or Accounting
- At least 5 years of experience in banking or financial business, especially in Global Markets, Foreign Exchange & Money Market Operations areas
- At least 3 years of experience in supervisory role
- Operations know-how and Accounting knowledge is essential
- Computer skill
- Able to make decisions based on internal control, risk awareness and bank policy
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time53 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary:
Be responsible for fraud monitoring of all credit card products including Commercial Card to detect fraudulent transactions and alert to relevant parties for necessary actions in accordance with the bank’s policy and procedures. To perform any other related duties as assigned by superior.
Job Responsibilities:
- Perform fraud monitoring on credit cards and commercial cards to detect suspicious transactions and report them to the relevant departments for further action according to the Bank's policies and processes.
- Monitor and analyze transaction data to identify patterns or trends indicative of potential fraud.
- Work closely with other departments such as Risk Management, Operations, and Legal to ensure compliance with regulatory requirements and internal policies regarding fraud detection and prevention.
- Identify opportunities for process improvements and contribute to the development of strategies to enhance fraud detection capabilities.
- Stay updated with industry developments and advancements in fraud detection technologies and methodologies.
- Provide training and guidance to junior staff members on fraud detection techniques and best practices.
- Assist in conducting investigations into fraud incidents and preparing reports detailing findings and recommendations for future prevention measures.
- Participate in initiatives aimed at reducing fraud rates within the organization.
- Support the implementation of security measures designed to protect against cyber attacks and other types of financial crimes.
- Collaborate with external agencies, law enforcement authorities, and private sector partners when appropriate to address complex or high-value fraud cases.
Qualifications:
- Bachelor’s degree in Finance, Accountancy, Information Technology, or a related field.
- At least three years of experience in fraud management, risk analysis, or a similar role within the financial services industry.
- Strong knowledge of credit card operations, payment systems, and transaction processing processes.
- Proficiency in analyzing large datasets and identifying anomalous patterns using specialized tools and software.
- Experience working with various stakeholders across multiple departments, particularly in relation to compliance and regulatory issues.
- Excellent communication skills, both written and verbal, to effectively convey information to diverse audiences.
- Ability to work independently and manage time efficiently while meeting strict deadlines.
- Highly organized and detail-oriented with strong attention to accuracy and precision.
- Knowledge of fraud trends, emerging threats, and mitigation strategies applicable to the banking industry.
- Familiarity with relevant legislation and standards governing fraud detection and prevention.
- Basic understanding of programming languages like SQL or Python can be advantageous.
Remark : The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
On-siteFull-time58 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary
As a Relationship Manager, you will be responsible for managing assigned customer portfolios by providing comprehensive financial solutions to meet customers’ needs and achieve business targets set. You will also identify potential customers and develop strategies to acquire them. Additionally, you will provide advice on banking products and services to support sales team in acquiring new customers and retain existing ones.
Key Responsibilities
• Analyze customers’ financial situation, goals and requirements to understand their needs and provide appropriate banking solutions to fulfill those needs.
• Build long-term relationships with high net worth individuals and businesses by offering tailored financial solutions and exceptional service quality.
• Identify opportunities to cross-sell other banking products such as insurance, investment, loans etc.
• Develop strategies to acquire new customers and increase market share.
• Manage assigned portfolios to ensure growth of assets and profitability.
• Ensure compliance with all applicable policies, procedures and regulations.
Qualifications
• Bachelor's degree in Business Administration or related field. MBA preferred.
• Minimum 5 years of experience in relationship management or similar role.
• Experience in managing large portfolios and providing comprehensive financial solutions.
• Strong understanding of banking products and services.
• Excellent communication skills, both written and verbal.
• Ability to analyze complex data and make sound recommendations.
• Strategic thinker with ability to execute plans effectively.
• Results oriented with strong drive for success.
• High level of professionalism and integrity.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference