About this role
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Conduct Proper Stakeholder Relationship Management
- To support Business on T&O Management including Wholesale Banking, Transaction Banking.
- To support Projects and CRs as follows:
Wholesale Banking, Transaction Banking, Wholesale Credit, Risk
Management, Legal, Finance, GM, HR and Compliance
- Be a front-line contact person between senior strategists, planners, designers and operational business partners to support effective business change
- Understand customer needs; responds to and follows through on customer enquiries, requests and issues to complete resolution or satisfaction in a timely manner
Ensure Proper Change Implementation Planning & Management
- To define the business challenges and overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Initiate the business implementation plan and spot potential problems, recognize the risk impact and propose risk mitigation strategies
Effectively Manage RUN
- Lead the regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause
- Track for continuous improvement
Ensure Sustainable Improvements
- Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives
Qualification:
- Strong business domain knowledge in banking
- Bachelor’s degree in engineering/ business/ finance or equivalent
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Resourceful team player
- Familiar with change management processes and project management fundamentals
- Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Minimum 7 years of Cash and Payments business analysis in banking industry and/or consulting experience
- Minimum 5 years of strategic project management experience.
- System analysis and development background is a plus
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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