About this role
- Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
- Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
- We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
- We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
- We are looking for Head of Supply.
- Your main tasks will be:
- Own the supply side of a two-sided marketplace: keep demand covered by quality, available supply at a sustainable cost.
- Build the supply planning system: demand forecasting, a sufficiency model and partner order plans, with control over how they're carried out.
- Manage the supply–demand balance across segments, time slots and formats, separating registered supply from available supply.
- Lead three areas: Partner Support (automation), Partners Development & Growth (mid-size partners) and Key Partners Success (top 50).
- Design partner economics and incentives: payouts, commissions, bonuses and the Bronze → Silver → Gold → Platinum tier system, with safeguards against gaming the rules.
- Own quality and trust: tie partner communication quality to customer retention and stop harmful practices.
- Drive change from hypothesis to pilot to scaled process, working with analytics and product on cohorts and control groups.
- We expect from you:
- Supply/demand analysis by segment, time slot and format, including setting forecasting tasks for analysts.
- Partner unit economics: payouts, cost to serve, payback, revenue split.
- Incentive design: commissions, bonuses, rules and anti-gaming mechanisms.
- Experience running partner tier systems and the economics of moving partners up the tiers.
- Partner segmentation, account management and development planning.
- Operational management: SLAs, quality standards, deviation analysis, process automation.
- Experiment design and impact measurement: cohorts, control groups, and separating the effect of your own decisions from traffic or product changes.
- What do we offer:
- REMOTE OPPORTUNITY to work full-time;
- The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
- Vacation 28 calendar days per year;
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- Bonuses up to $5000 for recommending successful applicants for positions in the company;
- 50% payment for professional training, international conferences, and meetings;
- Corporate discount for English lessons;
- Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
- Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
- Sounds good? Join us now!
