About this role
- Job Location:
- Anantara Layan Phuket Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
- Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
- Present Layan Life as a world-class wellness center, guiding guests through personalized wellness programs and services.
- Serve as the main point of contact for wellness retreat and a la carte guests, ensuring a seamless and enriching experience throughout their stay.
- Coordinate pre-arrival wellness assessments in collaboration with the Wellness Manager to understand guest health goals and tailor programs accordingly.
- Assist guests with daily wellness schedules, treatment bookings, and activity coordination with a focus on guest satisfaction.
- Address guest questions or concerns related to their wellness journey with confidence, empathy, and expertise.
- Provide concierge-style assistance to non-retreat guests exploring wellness options at Layan Life.
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