About this role
Job Location:
Anantara Mai Khao Phuket Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Key Responsibilities
- Guest Service: Provide polite, efficient, and timely F&B service. Promptly clear and break down room service trays and corridors as needed.
- Product Knowledge: Maintain a complete understanding of all food and beverage menus, as well as general hotel facilities and services, to assist guests accurately.
- Operations & POS: Operate Point of Sale (POS) equipment accurately, maintain station cleanliness, and preserve guest privacy and room security.
- Teamwork & Compliance: Collaborate across departments, check out with supervisors before leaving the floor, and follow all safety protocols, SOPs, and reasonable managerial requests.
Core Competencies & Success Factors
- Working with Others: Anticipates guest needs, solves problems calmly using good judgment, and acts with strong team spirit.
- Taking Responsibility: Demonstrates honesty, integrity, and exceptional time management with high attention to detail under pressure.
- Delivering Results: Committed to exceeding performance standards, following hotel procedures, and continuously developing professional skills.
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