About this role
- Job Location:
- Anantara Rasananda Koh Phangan Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
- Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
- Key Responsibilities
- Guest Experience
- Welcome guests and provide a professional tour briefing before departure.
- Deliver engaging commentary about local attractions, history, culture, marine life, and points of interest.
- Ensure guests enjoy a memorable and personalized experience.
- Handle guest inquiries, requests, and concerns professionally.
- Tour Operations
- Coordinate with Boat Captain and marine crew to ensure smooth tour operations.
- Conduct headcounts before departure and upon return.
- Assist guests with boarding and disembarking safely.
- Ensure tour itineraries are followed while adapting to weather and operational conditions.
- Safety & Emergency Response
- Conduct safety briefings and explain emergency procedures.
- Ensure guests wear life jackets and follow safety guidelines when required.
- Assist in emergency situations and support rescue procedures if necessary.
- Report incidents, accidents, and guest concerns promptly.
- Destination Knowledge
- Maintain excellent knowledge of local islands, beaches, snorkeling sites, marine parks, and cultural attractions.
- Share interesting facts about local traditions, wildlife, environmental conservation, and sustainability initiatives.
- Recommend activities and experiences to guests.
- Environmental & Sustainability Responsibilities
- Promote responsible tourism practices.
- Educate guests on marine conservation and environmental protection.
- Encourage proper waste disposal and respect for protected areas.
- Administrative Duties
- Complete tour reports and guest feedback records.
- Maintain tour equipment and informational materials.
- Assist with inventory management of tour-related supplies.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!
