The Parq Building

Minor Hotels is a global hospitality leader with over 600 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over five decades of experience, Minor Hotels has built a global network of hotel and hospitality brands driven by one key philosophy – we don’t need to be the biggest, but we do need to be the best.
Perpetually driven by an entrepreneurial spirit, we create better hospitality brands, businesses and partnerships. We do this because hospitality is our calling. We live and breathe it every day, always led by what matters most to our guests, our team members and our partners.
Joining Minor Hotels means becoming part of a truly international team, with real opportunities to grow, make an impact, and deliver what people truly want most.
The Assistant Learning & Development Manager supports the effective planning, preparation, coordination, administration, and delivery of learning and development initiatives across Minor Hotels. The role ensures that learning activities are well organised, accurately documented, and consistently supported for corporate, regional, and hotel stakeholders.
A key focus of the role is learning administration and e-learning system management, including maintaining learner and course data, uploading and updating content, monitoring completion, preparing reports, supporting users, and coordinating with internal teams and platform vendors to resolve system issues.
The role coordinates the preparation and organisation of on-site and off-site training programmes, including schedules, invitations, nominations, participant communications, venues, materials, logistics, attendance records, evaluations, and post-programme follow-up. The position is primarily focused on preparation and coordination rather than regular training facilitation.
The role also serves as a responsive point of contact for enquiries from hotels and internal and external stakeholders, providing accurate information, practical guidance, and timely follow-up while escalating matters when required.
Within this, the key responsibilities for this position are to:
Provide day-to-day administrative and coordination support for corporate L&D programmes, projects, calendars, communications, records, and reporting.
Prepare and organise on-site and off-site training programmes, workshops, meetings, and learning events, including schedules, invitations, nominations, participant lists, venues, travel or virtual arrangements, equipment, materials, catering, and other logistics.
Coordinate pre-programme and post-programme activities, including participant communications, attendance tracking, training records, evaluations, certificates, action follow-up, and document filing.
Support facilitators, programme owners, and external providers with session preparation and event coordination; facilitate sessions only when specifically assigned.
Administer e-learning systems and platforms, including eCampus, Atiom, the Learning Management System (LMS), and other learning technologies used by Minor Hotels.
Maintain accurate learner, course, curriculum, property, and completion data; upload and update learning content; manage enrolments and assignments; and perform routine data checks.
Monitor platform usage and learning completion, prepare regular and ad hoc reports, follow up on outstanding actions, and support data validation with hotels, regions, and relevant corporate teams.
Respond promptly and professionally to enquiries from hotels, regional teams, learners, programme participants, managers, and other stakeholders, providing guidance or coordinating with the appropriate owner for resolution.
Provide first-line user support for access, enrolment, completion, content, and reporting enquiries, and escalate technical issues to People Systems, IT, MINT COE, or platform vendors as appropriate.
Coordinate with subject matter experts and programme owners to prepare, review, format, upload, test, publish, and update learning materials and digital content.
Maintain L&D trackers, databases, shared folders, templates, standard operating procedures, the L&D SharePoint site, and the Learning and Development Manual.
Prepare professional communications, presentations, programme materials, guides, reports, and other documentation in line with Minor Hotels brand standards.
Support purchase orders, invoices, budget trackers, vendor coordination, cross-charges, and other programme-related administrative processes as assigned.
Handle learner and programme information accurately and confidentially, following applicable data protection, copyright, and internal requirements.
Coordinate assigned L&D projects with partner departments and support broader L&D and Talent initiatives as required.
Perform other tasks that may be assigned by the Director of Learning & Development.
Key qualifications and experience required.
2-3 years of experience in hotel learning and development coordination, training administration, HR administration, e-learning operations, or a related role, ideally within hospitality or another service-based industry.
Strong organisational and administrative skills, with the ability to coordinate multiple programmes, deadlines, stakeholders, and detailed logistical requirements.
Hands-on experience administering an LMS, e-learning platform, HR system, or similar digital system; experience with eCampus, Atiom, or Workday is an advantage.
Proficiency in Microsoft 365, particularly Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
Experience preparing training materials, participant communications, reports, records, and event logistics for both on-site and off-site programmes.
Strong customer-service orientation and confidence in responding to enquiries from hotels, learners, managers, and other stakeholders.
Good written and spoken English, with clear and professional business communication skills.
Strong attention to detail and confidence working with learner data, completion records, reports, and administrative documentation.
Ability to work independently, prioritise effectively, and follow through on issues while knowing when to escalate.
Training facilitation experience is beneficial but is not the primary requirement of the role.
Additional personal attributes including skills, qualities, and behaviours.
Collaboration
Builds effective working relationships with corporate, regional, and property-based stakeholders.
Coordinates closely with facilitators, programme owners, People & Culture teams, vendors, and support functions.
Communicates clearly, professionally, and promptly across different audiences and locations.
Working with Others
Provides responsive, practical, and service-oriented support to hotels, learners, and stakeholders.
Listens carefully to enquiries, clarifies requirements, follows through, and keeps stakeholders updated.
Handles confidential information with discretion and sound judgement.
Taking Responsibility
Works independently with strong attention to detail, accuracy, and follow-through.
Plans and prioritises effectively across recurring administration, system tasks, projects, and learning events.
Maintains accurate records, organised files, reliable trackers, and high-quality system data.
Delivering Results
Ensures learning programmes and events are prepared thoroughly and delivered smoothly on-site and off-site.
Meets deadlines and provides timely responses, reports, follow-up, and issue resolution.
Looks for practical ways to improve administrative processes, platform use, stakeholder experience, and learning operations.
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Pay: US$900-1,400/month, set by your experience and location. More experienced, qualified people are paid at the top of the range. Paid trial of 2-4 weeks at US$225/week.
This is a full-time, long-term remote role. It is not project-based or freelance work.
Hours: Remote, full-time (about 40 hours a week), with 3-4 hours overlap with Eastern Time (Canada) every weekday.
About us
We're a growing health and supplement brand in Canada, working to grow from Amazon into a household consumer brand with our own online store. We're a small team and we move fast. You'll work directly with the founder and with our designer.
Who we're looking for
Attitude matters as much as experience. We want someone who treats the brand like it's their own.
You'll be a great fit if you:
- Own results, not tasks. You know what grew the list or drove sales last week and why
- Test fast, read the numbers, and cut what isn't working
- Use AI tools every day and build workflows that save the team time
- Write clearly and give short, honest updates, including bad news early
- Can brief a designer and guide a teammate
- Want a long-term main job, not a side gig
Please don't apply if you're looking for a part-time gig, a short project, or a second job next to another full-time one.
What you'll do
- Instagram: own the content plan and growth, Reels, stories and carousels, creator and UGC collabs
- Email: own Klaviyo, build and improve flows (welcome, abandoned cart, post-purchase, win-back), plan weekly campaigns and segments, grow the list
- SMS: set up and run SMS flows and campaigns, grow the SMS list, keep it compliant
- Shopify: run the store and improve conversion with tests on product pages, offers, bundles and checkout
- DTC ads: help run Meta and TikTok ads with the founder, from angles and copy to creative briefs, launching tests and reading results
- AI: use AI tools across content, copy, video, research and reporting, and set up simple automations
- Lead: own the marketing calendar and guide our Marketing Manager
- Report: a short weekly report (store sales and conversion, email/SMS revenue, list growth, Instagram growth, ad results, next tests) and a monthly review
Requirements
- 3+ years marketing a consumer product brand online (DTC / e-commerce)
- You've built email flows and campaigns yourself in Klaviyo or similar, with revenue results you can show
- Instagram growth you can show: accounts you ran, content you led, real numbers
- Hands-on with Shopify admin and conversion testing
- Heavy, daily use of AI tools (e.g. ChatGPT, Claude, Midjourney, Canva AI, CapCut) and you can show us how
- Strong written English. Working English is required.
- Comfortable with numbers: Google Sheets, Shopify and Klaviyo reports
- Reliable computer, internet and power backup
Nice to have, not required: SMS tools (Postscript, Attentive, Klaviyo SMS); Meta Ads Manager or TikTok Ads hands-on; Shopify CRO apps and A/B testing; influencer or UGC programs; supplements, health or beauty brands; knowing what health claims a supplement can and can't make.
Your future here
- Long-term role on a growing brand, working directly with the founder
- Room to grow into Head of Marketing or Growth, help hire and lead a small team, own launches and new channels
- Pay grows with your impact, with regular raise reviews
Due to high volume, if you haven't heard from us within 2 weeks, please consider your application unsuccessful.
How to apply
Email [email protected] with the subject line starting "MKT-SR" (applications without it won't be reviewed). Include:
1. Your CV, with the brands you've marketed, the channels you ran, and your role on each
2. 2-3 work samples with results: an Instagram account you grew, an email or SMS flow you built (screenshots with revenue or open/click rates, blur client names), or a Shopify store you improved
3. A short video of 3 minutes or less, with you on camera: introduce yourself, say why this role interests you, and tell us about one campaign that worked and one that didn't, and why. Loom, an mp4, or a Google Drive link (set to "Anyone with the link") are all fine.
Or apply: https://tally.so/r/2jBDxM
Our process
1. Application review
2. Short unpaid skills test (2-3 hours max, 48 hours to send it). It's only a skills check; we won't use your work. AI use is allowed; we look at your thinking
3. 30-45 minute video interview where you share your screen, walk us through your test and real accounts
4. 2-4 week paid trial with weekly goals
5. Full-time role
Pay: US$600-1,000/month, set by your experience and location. More experienced, qualified people are paid at the higher end. Paid trial of 2-4 weeks at US$150-175/week.
This is a full-time, long-term remote role. It is not project-based or freelance work.
Hours: Remote, full-time (about 40 hours a week), with 3-4 hours overlap with Eastern Time (Canada) every weekday.
About us
We're a growing health and supplement brand in Canada, working to grow from Amazon into a household consumer brand with our own online store. We're a small team and we move fast. You'll work directly with the founder and with our designer.
Who we're looking for
We want someone who's genuinely good at this, with grit and a habit of learning fast. Attitude matters as much as experience.
You'll be a great fit if you:
- Learn fast and teach yourself new things without waiting to be shown
- Keep going when something doesn't work the first time
- Use AI tools every day and love trying new ones
- Write clear, natural English and care about small details
- Give short, honest updates and ask when you're stuck
- Want a long-term main job and to grow into a bigger marketing role
- Own results, not just tasks
Please don't apply if you're looking for a part-time gig, a short project, or a second job next to another full-time one.
What you'll do
- Instagram: make and schedule Reels, stories and carousels, write captions, reply to comments and DMs, track what works
- Email: build and send weekly email campaigns in Klaviyo, help set up and test flows
- SMS: write and send SMS campaigns, keep the list clean and opted-in
- Shopify: update products, pages, banners and discount codes
- DTC ads: make ad variations (copy, simple edits in Canva or CapCut) for Meta and TikTok tests
- AI: use AI tools for content, copy, short videos and research, and find faster ways to do things
- Report: a short weekly update on what you did, the numbers, and what you'll try next
Requirements
- 2+ years hands-on marketing for a consumer product brand online, with results you can show (Instagram growth, email or SMS numbers, store sales)
- You've run Instagram for a brand and written and sent email campaigns yourself (Klaviyo or similar)
- Daily use of AI tools (e.g. ChatGPT, Claude, Canva AI, CapCut) and you can show us how
- Comfortable in Canva and/or CapCut
- Good written English. Working English is required.
- Basic Google Sheets
- Reliable computer, internet and power backup
Nice to have, not required: building Klaviyo flows; Postscript or Attentive; Shopify admin; Meta Ads Manager; health, beauty or supplement brands.
Your future here
- Long-term role on a growing brand, working directly with the founder
- Room to grow into Senior Marketing Manager or Head of Marketing as you take on more
- Pay grows with your impact, with regular raise reviews
Due to high volume, if you haven't heard from us within 2 weeks, please consider your application unsuccessful.
How to apply
Email [email protected] with the subject line starting "MKT-MGR" (applications without it won't be reviewed). Include:
1. Your CV
2. 2-3 work samples with results: an Instagram account you ran (follower and engagement numbers), an email or SMS campaign you sent (open/click rates are great, blur client names), or content you made with AI tools
3. A short video of 3 minutes or less, with you on camera: introduce yourself, say why this role interests you, and tell us about something hard you taught yourself recently. Loom, an mp4, or a Google Drive link (set to "Anyone with the link") are all fine.
Or apply: https://tally.so/r/2jBDxM
Our process
1. Application review
2. Short unpaid skills test (2-3 hours max, 48 hours to send it). It's only a skills check; we won't use your work. AI use is allowed; we look at your thinking
3. 30-minute video interview where you share your screen, walk us through your test and show how you use AI
4. 2-4 week paid trial with weekly goals
5. Full-time role
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