About this role
- About LINE MAN Wongnai
- LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
- What you’ll Do:
- Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing
- Oversee day-to-day operations of LINE MAN services in the local area
- Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports
- Forecasting involves making predictions of events that will occur in the future based on past data.
- Establish and lead the local team to ensure harmony, synergy, and excellence among the team
- Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate
- Manage and drive local marketing performance and initiatives; oversee local marketing events
- Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town
- Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency
- Perform other duties as assigned to meet business needs.
- Handle standby shift on some weekends or holidays (1–2 days/month) to monitor operations and take necessary actions as needed
- What you’ll Need:
- At least a bachelor’s degree in engineering, business administration, logistics, management, or related field.
- Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred.
- Strong analytical, Excel, and data-driven decision-making skills
- Highly organized, proactive, and able to thrive in a fast-paced environment
- Great interpersonal and communication skills in both Thai and English
- Able to travel to provincial areas for site visits and team support
