About this role
- About Igloo
- Igloo is the operating system for insurance in Southeast Asia. Headquartered in Singapore with operations across Indonesia, the Philippines, Thailand, Vietnam, and Malaysia, and technology centres in China and India, Igloo provides the AI-powered infrastructure that enables insurers and consumer platforms to build, distribute, and manage insurance products digitally.
- The company's proprietary tech stack processes over 80 million policies per month and automates the full insurance value chain, from product configuration and underwriting to claims adjudication and financial reconciliation. Through Igloo Tech Solutions, the company licenses its modular technology solutions to insurers and enterprises, compressing product launch cycles from months to days.
- With 1.6 billion cumulative policies facilitated, partnerships with Shopee, Lazada, Tokopedia, GCash, Telkomsel, and 100+ commercial and insurer partners Igloo is building the operating system for the future of insurance.
- Igloo has raised over US$100 million in funding from investors including Eurazeo, Openspace Ventures, Tokio Marine, Cathay Innovation, and BlueOrchard. The company has been named Insurtech of the Year at the Asia Fintech Awards in 2023 and 2024, and won twin Insurance Asia Awards in 2025.
- About the Role
- We are looking for an experienced and hands-on Talent Acquisition professional to drive end-to-end recruitment across multiple markets, with a strong focus on technology and commercial hiring.
- In addition to recruitment, you will support day-to-day HR operations, employee engagement activities and people-related initiatives, working closely with the broader HR team.
- This role is ideal for someone who thrives in a fast-paced, high-growth technology startup, enjoys building teams and is comfortable taking on a variety of responsibilities.
- Key Responsibilities
- Talent Acquisition (Regional)
- Manage the full recruitment lifecycle across multiple markets, from sourcing and screening to interview coordination, offer negotiations and onboarding handover.
- Partner with hiring managers and business leaders to understand hiring needs and develop effective recruitment strategies.
- Drive technical hiring across Software Engineering, QA, Product Management, Data, DevOps and other technology functions.
- Support commercial and corporate hiring, including Sales, Business Development, Partnerships, Operations and Finance.
- Proactively identify and engage candidates through direct sourcing, LinkedIn, referrals and other recruitment channels.
- Build and maintain talent pipelines for business-critical and hard-to-fill positions.
- Conduct market mapping, salary benchmarking and talent research to support hiring decisions.
- Manage multiple vacancies across different markets, functions and seniority levels while ensuring a positive candidate experience.
- Maintain accurate recruitment records, monitor hiring progress and provide regular updates to stakeholders.
- Identify opportunities to improve recruitment processes and leverage AI tools to enhance sourcing and hiring efficiency.
- HR Operations & People Initiatives
- Support day-to-day HR administrative and operational activities for the assigned market or office.
- Assist with employee onboarding and offboarding, including documentation and coordination with relevant stakeholders.
- Maintain accurate employee records and support HRIS data management.
- Assist in employee engagement activities, internal communications and company events.
- Support the implementation of HR policies, processes and initiatives as required.
- Participate in HR projects and process improvement initiatives in collaboration with the broader HR team.
- Requirements
- Minimum 5 years of hands-on Talent Acquisition experience, preferably within high-growth technology startups or scale-ups.
- Strong track record in technical recruitment, particularly across engineering, product and other technology-related positions.
- Experience recruiting for commercial roles, including Sales, Business Development or Partnerships.
- Proven ability to independently manage end-to-end recruitment, including direct sourcing, candidate assessment and offer negotiations.
- Experience supporting recruitment across multiple markets or countries is highly preferred.
- Strong stakeholder management and communication skills, with the ability to engage effectively with hiring managers and senior leadership.
- Resourceful, proactive and comfortable working in a fast-paced environment with evolving priorities.
- Strong organisational skills and attention to detail, with the ability to manage multiple hiring priorities.
- Exposure to HR operations, employee engagement or HR projects would be an advantage.
- Familiarity with applicant tracking systems, HRIS, LinkedIn Recruiter and AI-enabled recruitment tools would be beneficial.
