Senior Service Sales Engineer at Hitachi (Closed) — GetLinks

About this role

Location:

Bangkok, Thailand

Job ID:

R0144578

Date Posted:

2026-09-14

Company Name:

HITACHI ENERGY (THAILAND) LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity:

You will be part of Service business in Thailand. Reporting to the Service Sales manager, you will maintain and enhance customer satisfaction by providing excellent solution at since first stage of the project.

How you’ll make an impact:

- You will provide any necessary technical support to Sales Managers during technical meetings.
- Driving sales volume and margin across the entire Hitachi Energy Service product portfolio in collaboration with other business units and regularly updating Installed Base with changes made on-site.
- Establishing long-term customer relationships by understanding customer requirements and applicable regulations, responding immediately to issues and demonstrating in-depth technical Service product/solutions knowledge to promote product Life Cycle Management. Preparing and reviewing sales plans and proposing recovery actions when needed to ensure all targets are met
- You will offer product/solution/service-related training, offers technical advice and provide comment on enquiry specifications for customers with regard to HE products/systems/ applications.
- You will perform analytic and diagnostic studies to determine most suitable technical solution to meet customer need.
- Preparing and reviewing sales plans and proposing recovery actions when needed to ensure all targets are met
- You will propose technical solutions for complex enquiries.
- You will prepare and check technical articles for publication.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

- Bachelor’s degree in electrical engineering Power or related field.
- More than 5 years of experience in Sales Engineering field with relevant to power transformer products, power substation, LV, MV and HV switchgear is preferred.
- Sound knowledge of Substation Services and the Oversea: Myanmar, Cambodia and Laos market.
- Expert in SFDC and Microsoft Office (Word, Excel, PPT, project).
- Time management, presentation, and planning skills.
- The ability to relate technical information to non-technical customers.
- Strong in collaborative and communication skills.
- Good in English communication.
- Proven ability to develop and manage customer relationships.
- Willingness to travel internationally as required for business purposes.

More about us:

We offer

At Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:

- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).

- 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, flexibility working time.

- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).

- Growth possibility: Learning and development platform, career movement opportunity within organization.

- Possibility to gain experience in international environment.

Please be advised that the benefits provided may differ depending on the employee’s country of hire.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Business Solution Lead

GetLinks Recruitment

฿150K1 day ago

About The Role As Business Solution Lead, you're the senior operator who turns complex brand problems into Ripples solutions — and then closes them. Reporting directly to the CCO with no team beneath you, you're deliberately a solo seat: we rebuild the bundle for every client we win, and the scoping, pricing, and pitch are senior work that doesn't scale by adding juniors. You'll work the CCO's named account list and the deals that come in through senior channels — brands that need to buy an end-to-end solution across our seven service lines (Commercial Live, Fulfillment, Affiliate, Shop Management, KOL, Video Production, and — selectively — Marketing), not a point service. You'll partner with delivery leads to build the right mix (not the biggest one), price it, prove we can staff it at margin, pitch it to brand leadership, and hand delivery to the cluster manager at signature. The commercial relationship stays with you — for the next deal, and the next. Your five-step mandate: 1. Target — Work the CCO's named account list and meet existing clients to find the next service line. 2. Solution — Build the bundle with delivery leads across our seven service lines. Right mix, not biggest mix. 3. Feasibility — Price the package. Prove we can staff it and deliver at margin. 4. Pitch — Present to brand leadership and close the commercial terms. 5. Hand over — Cluster manager takes delivery at signature. The commercial relationship stays here, for the next deal. Key Responsibilities 1. Win new clients — solutioning, then the pitch • Turn a brand's problem into a Ripples bundle — scoped across seven service lines and made real by pulling in the right delivery leads early. • Work the accounts the CCO names — the deals we decide to go after, not only the ones that come in. • Present to the brand's senior leadership and close the commercial terms. • You own new-business PC1. 2. Grow the clients we have — upsell and cross-sell • Sit with existing clients and their cluster manager to find the next service line, then scope and close it. • Keep the commercial relationship after the cluster takes delivery, so there is always someone whose job is the next deal. • You own the client relationship. 3. Prove we can deliver it — package feasibility • Price the package, confirm we can staff it, and model the margin before anything is promised. • Say no — to a bad-fit brief, an unbuildable scope, or a price that only works on paper. • You own what we promise. Qualifications Must-have — no offer without these • Consulting mind: 5+ years with a management consulting skillsets — or the same structured problem-solving muscle built elsewhere. • Commerce fluency: Background in commercial, retail, or e-commerce. People from the sector pick up seven service lines far faster. • Client-facing: You've sold and presented to senior client stakeholders, and can hold the room without being carried. • Numbers: You build and defend a feasibility model. You read a P&L. You aren't talked out of the maths. • Agile: Small team, no support layer. You go the extra mile because the job needs it — not because someone asked. Strongly wanted — the tie-breakers • AI fluency is a baseline expectation, not a bonus. You actively use AI tools (ChatGPT, Claude, image/video generators, analytics co-pilots, automation tools) in daily work —research, modelling, deck-building — as your default, not a claim. • Language: Fluent English is required. Chinese or Korean is a real plus for the brands we're chasing. • Range: You move between a founder conversation, a delivery lead's staffing plan, and a pricing model in the same day. • Judgement: Willing to say no to a bad-fit brief — including one that came from the top. How We'll Assess You Four steps. We test the work, not the CV. 1. Scoping case — We give you a real brand brief. You build the bundle and defend why those service lines and not the others. 2. Feasibility — You price it, staff it, and show the margin. We push on the assumptions. 3. Pitch — You present the solution to a panel, as you would to the client. 4. AI demonstration — You show how you used AI to get there — the tools and the thinking, not a claim. Red flag: A relationship-only seller who needs someone else to build the scope. This isn't that seat. What You'll Get • Direct report to the CCO — one of seven at that layer — with a mandate to build a brand-new function that shapes how Ripples wins the next tier of business. • End-to-end ownership of the deals that matter most: from scoping to signature to onboarding, across seven service lines and some of Thailand's most complex brand engagements — global sportswear, consumer electronics, dermatology beauty, and FMCG. • New-business PC1 target set at appointment— a clear number, a direct line of sight to impact. • Work at the leading edge of AI-powered commerce — building ways of working that most agencies haven't figured out yet. • Fast-track your career in a hyper-growth commerce company (20 → 200+ in two years).

Apply →

Senior Service Sales Engineer

This role is no longer accepting applications

About this role

Hitachi

Similar roles

E-commerce Business Development Director

Related links

Business Solution Lead

Account Manager / Senior Account Manager

Related insights

The Convergence of HR Tech: Integrating AI Across Your HR Ecosystem

JOB EXPO THAILAND 2026

Future of Freelancing: How AI is Reshaping the Gig Economy