Respond promptly to incoming RFPs (Requests for Proposals), phone inquiries, and emails regarding group room blocks, meeting spaces, and catering services.
Draft and process sales contracts, banquet event orders (BEOs), group resumes, proposals, and invoices with high accuracy.
Assist sales managers during site inspections, show prospective clients the hotel's facilities/rooms, and maintain strong professional relationships with corporate clients and event planners.
Coordinate closely with the related departments to ensure all group and event requirements are executed flawlessly.
Prepare weekly and monthly sales production reports, manage the sales team's calendar, and track deposits and final payments.
Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, or a related field, with professional experience in hotel operations or sales management.
Proficiency in standard hospitality industry software, including Property Management Systems (PMS) and Event Management systems.
Excellent verbal and written communication skills, with the ability to manage client relationships and coordinate effectively across internal departments.
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