Banquet Supervisor

About this role

• Job Description
• Supervise banquet operations before, during, and after events
• Lead, brief, coach, and motivate the banquet team
• Ensure seamless execution of meetings, weddings, conferences, and social events
• Coordinate event setups, room layouts, table arrangements, equipment, and service requirements
• Ensure all events are delivered in line with Novotel service standards
• Coordinate closely with Culinary, Events, Stewarding, and other hotel departments
• Monitor food and beverage service, presentation, timing, and quality
• Welcome guests and respond promptly to requests, concerns, and special requirements
• Conduct pre-event briefings and communicate event details, VIP requirements, and special arrangements
• Monitor team grooming, service etiquette, cleanliness, and professional standards