Anantara Mai Khao Phuket Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Job Summary
The Sommelier is responsible for delivering exceptional wine service and enhancing the overall guest dining experience through expert wine knowledge, personalized recommendations, and professional service. The role focuses on maximizing wine sales, maintaining wine inventory, training team members, and ensuring compliance with Anantara brand standards and luxury hospitality expectations.
Key Responsibilities
Wine Service & Guest Experience
Provide professional wine recommendations based on guest preferences, menu selections, and dining occasions.
Deliver personalized and memorable wine experiences in accordance with luxury service standards.
Ensure proper wine presentation, opening, decanting, and serving techniques.
Maintain excellent knowledge of international wines, grape varieties, regions, vintages, and food pairings.
Handle guest inquiries, special requests, and feedback professionally.
Wine Sales & Revenue Generation
Promote wine sales through effective recommendations and upselling techniques.
Support the achievement of beverage revenue targets and profitability.
Develop and maintain an attractive wine list aligned with guest preferences and restaurant concepts.
Recommend wine promotions, pairing menus, and special wine events to increase revenue.
Monitor wine sales performance and identify opportunities for improvement.
Wine Inventory & Cost Control
Monitor wine inventory, stock levels, and proper storage conditions.
Conduct regular stock counts and maintain accurate inventory records.
Coordinate with the purchasing team and suppliers regarding wine selection and replenishment.
Minimize wine wastage and ensure effective cost control.
Ensure appropriate wine rotation and storage in accordance with quality standards.
Training & Team Development
Conduct wine knowledge and service training for Food & Beverage team members.
Coach team members on wine presentation, food pairing, and upselling techniques.
Support the development of beverage knowledge across all dining outlets.
Promote teamwork and a culture of continuous service improvement.
Operational & Brand Standards
Ensure all wine service procedures comply with Anantara brand standards and applicable luxury service requirements.
Maintain cleanliness, organization, and proper handling of wine equipment and glassware.
Work closely with the Executive Chef and restaurant teams to develop suitable wine pairings.
Support special events, private dining, wine tastings, and VIP guest experiences.
Comply with all hotel policies, hygiene standards, and applicable laws and regulations.
Qualifications & Experience
Diploma or Bachelor's Degree in Hospitality Management, Food & Beverage, or a related field preferred.
Minimum 2–3 years of experience in wine service, preferably in a five-star hotel, luxury resort, or fine-dining restaurant.
WSET Level 2 or equivalent wine certification preferred; WSET Level 3 is an advantage.
Strong knowledge of international wines, wine regions, grape varieties, and food pairing.
Excellent communication and interpersonal skills.
Good command of English; additional languages are an advantage.
Strong guest service orientation with a passion for luxury hospitality.
Ability to work flexible shifts, including weekends and public holidays.
Key Competencies
Wine Knowledge & Expertise
Luxury Guest Service Excellence
Sales & Upselling Skills
Communication & Interpersonal Skills
Training & Coaching
Inventory Management & Cost Control
Teamwork & Collaboration
Attention to Detail
Problem-Solving & Guest Satisfaction
Key Performance Indicators (KPIs)
Achievement of wine sales and beverage revenue targets.
Guest satisfaction and positive feedback regarding wine service.
Wine cost control and inventory accuracy.
Completion and effectiveness of wine training programs.
Compliance with Anantara brand and applicable luxury service standards.
Successful implementation of wine promotions and pairing experiences.
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
AI CV FIT CHECK
CV ของคุณเหมาะกับงานนี้แค่ไหน?
อัปโหลด CV แล้วให้ AI เปรียบเทียบกับ JD เพื่อบอกจุดแข็ง จุดที่ควรปรับ และทักษะที่ขาด
ByteGenie is an AI startup headquartered in Singapore and backed by Singapore government and leading investors in the region. We’re building a novel symbolic AI platform that learns business logic from data and knowledge, enabling transparent, verifiable reasoning over complex business decisions.
As our first marketing hire, you’ll work directly with the founders to launch and grow Discoveroo, our new product that turns business knowledge and rules into reasoning tools that AI agents can use.
You’ll own day-to-day marketing execution: creating compelling content and product demos, coordinating launch campaigns, engaging relevant communities, and testing channels to attract early users. You’ll turn technical capabilities into clear, practical use cases that help people understand what Discoveroo can do for them.
Your work will help us build our initial user base, learn which messages and channels drive adoption, and establish a repeatable approach to growing the product. This is a hands-on role with room to contribute ideas and see their impact directly.
