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E-commerce Business Development Director

GetLinks Recruitment

Job Purpose The E-commerce Business Development Director is responsible for driving business growth, acquiring new clients, expanding revenue opportunities, and developing strategic partnerships across e-commerce, social commerce, and digital commerce services. The role leads the end-to-end business development process, from opportunity identification, solution development, proposal preparation, commercial negotiation, and contract closure through to business handover. Key Responsibilities • Develop and execute business development strategies aligned with revenue and profitability targets. • Identify and acquire new clients across e-commerce, social commerce, digital marketing, live commerce, and related services. • Build relationships with senior decision-makers and strategic business partners. • Lead client meetings, business pitches, proposal development, pricing, and contract negotiations. • Translate client requirements into integrated commercial solutions. • Work closely with Account Management, E-commerce Operations, Marketing, Content, Creative, Live Commerce, Influencer, Finance, and other relevant teams. • Manage sales pipeline, revenue forecast, conversion rate, deal value, and closing plans. • Ensure proposed solutions are commercially competitive, operationally feasible, and profitable. • Identify cross-selling, up-selling, contract renewal, and account expansion opportunities. • Develop partnerships with platforms, technology providers, agencies, logistics providers, and other ecosystem partners. • Ensure effective handover of new clients to Account Management and operational teams. • Monitor market trends, competitors, platform developments, and new business opportunities. • Lead, coach, and develop the Business Development team. • Establish business development processes, reporting standards, and commercial governance. Qualifications • Bachelor’s or Master’s degree in Business Administration, Marketing, E-commerce, Digital Business, or a related field. • At least 10 years of experience in Business Development, Commercial, Sales, E-commerce, Digital Marketing, or related fields. • At least 5 years of experience in a senior management or leadership role. • Proven track record in acquiring clients and achieving revenue targets. • Strong understanding of e-commerce, social commerce, marketplace operations, and digital services. • Experience in strategic pitching, solution development, pricing, and contract negotiation. • Strong commercial, financial, presentation, and stakeholder-management skills. • Good command of written and spoken English.