Senior Facilities Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Facilities Coordinator Building great impressions and experience You’ll be the face of JLL—that’s why creating a welcoming, yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.   Keeping a well-oiled workplace Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures and comply with the firm’s safety guidelines and strategies.   Your responsibilities also include but are not limited to: - - Responsible for handling incoming and outgoing calls including distribution of any messages. - Receive, inform and guide visitors including co-ordination with client employees. - Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team - Participate as a team member in responses to emergency situations for facilities matters - Directing first-line complaints regarding soft services to Facilities Management team - Assist FM to prepare monthly management reports. - Manage end-user expectations and requirements on daily catering, catering for event/special occasion, taxi/shuttle bus, stationary, meeting room…etc. - Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site. - Provide assistance to users as and when required - You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services. - Manage the Front Office operations on Monday to Friday from 8:30 am to 6:00 pm - Managing the FOH and meeting rooms, always keeping them tidy, neat and professional looking - Repair & maintenance of office equipment - Oversee the daily operations and maintenance of the facility including kitchenware eg microwave, coffee machines, etc. - Maintenance of overall office infrastructure (carpets, flooring, plants, etc) - Maintenance of IT server & NOVAC - Maintenance of MEP equipment - Liaison with building management and other relevant vendors/service providers - Maintain vendor records and contracts renewals - Oversee emergency plans, fire drills, and safety audits - In case of absence, for example medical leave/sick leave/annual leave, Supplier shall provide a back up support. - Invoice tracking and monitoring - Prepare monthly report for expenses - Check the sound system, turn on the TV and projector - Check the printer, refill paper, and clean - Check stationery and refill stock as needed - Prepare stationery or other necessary stuff for events/workshop   Sound like you? To apply, you need to be:   Knowledgeable and experienced You should have at least 12 months of experience in a corporate environment, particularly in reception. Experience in facilities, property management, hospitality or related field is ideal will go a long way. Pleasant Disposition Sound interpersonal skills /team player with client-facing capabilities. Enthusiasm and willingness to learn/take responsibility Good PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & all aspects of Microsoft Office. Good written & oral communication skills Well – organized   A positive thinker and strong communicator Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who superb written and spoken English communication skills.     Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site –Bangkok, THA If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.