เกี่ยวกับตำแหน่งงาน
- Job Description
- Food & Beverage Manager
- Key Responsibilities
- Lead and oversee the daily operations of all Food & Beverage outlets, including restaurants, bars, banquets, events, and in-room dining, ensuring exceptional guest experiences and compliance with brand standards.
- Drive revenue growth and profitability through effective budgeting, cost control, menu engineering, sales initiatives, and operational efficiency.
- Develop and implement innovative Food & Beverage concepts, promotions, and events that enhance guest satisfaction and strengthen the resort's market positioning.
- Monitor and analyze financial performance, including revenue, food cost, beverage cost, labor productivity, and other key performance indicators, taking corrective actions when required.
- Foster a guest-centric culture by maintaining a visible presence in operations, actively engaging with guests, and ensuring prompt resolution of service concerns.
- Lead, inspire, and develop the Food & Beverage team through coaching, training, performance management, and succession planning to build a high-performing service culture.
- Collaborate closely with the Executive Chef, Sales & Marketing, Revenue, and other departments to deliver seamless dining experiences, special events, and revenue-generating initiatives.
- Ensure full compliance with food safety, hygiene, sanitation, occupational health and safety regulations, HACCP standards, and company policies.
- Drive continuous improvement by monitoring industry trends, competitor activities, guest feedback, and emerging F&B concepts to enhance the resort's offerings.
- Support the Executive Committee in strategic planning, business development, and hotel-wide initiatives that contribute to overall resort performance and guest satisfaction.
- Drive continuous improvement in LQA (Leading Quality Assurance) audit results by implementing action plans, conducting regular quality reviews, and ensuring compliance with Accor and Mövenpick brand standards across all outlets.
- Qualifications
- Minimum 5 years of Food & Beverage leadership experience in a hotel or resort environment.
- Proven track record in managing multi-outlet operations and achieving financial targets.
- Strong leadership, coaching, and team development skills.
- Excellent communication and interpersonal abilities.
- Strong business acumen with experience in budgeting, forecasting, and cost management.
- Passion for delivering exceptional guest experiences.
- Fluent in English; additional languages are an advantage.
- Experience with Accor brands or international hospitality companies is preferred.
