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Job Description - Work closely with agency to review contents, analyze in order to create highest engagement on Facebook and Instagram Official Account - Work as admin for Bosch Autoparts Thailand Facebook and Instagram Official Account, reply and assist customer e.g. product details, channel to purchase the product, support customer on ad-hoc issues - Manage and analyze performance of e-commerce store via Lazada and Shopee platform (B2C) - Coordinate Bosch Loyalty Program (eXtra) e.g. member registration, point redemption process, rewards delivery, eXtra program contents, etc. with the support from agency - Work closely with suppliers for marketing materials ordering - Support to arrange and participate both internal and external events (event agency/hotels) e.g. customer conference, new product launch, roadshows, customer visits Qualifications - 3rd - 4th year university student - Minimum internship period: 4 - 6 months - Good command in both Thai and English - Eager to learn new things - Excellent communication skill with the ability to think strategically - Ability to perform multi-tasks and time management - Basic skill in Microsoft Office & Canva (Video editing is a plus) Additional Information Your future job offers you 5 working days, multinational working environment, flexible working hours Make it happen Apply a job with us by clicking the I’m interested button! *Due to high volume of candidates, only shortlisted candidates will be contacted.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. Get to Know Our Team Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity As a Support Associate in Bangkok, supporting Thai & English, you will: - Build strong problem-solving and communication skills that open doors to many future roles - Support customers and partners from multiple countries and cultures, gaining truly global experience - Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In This Role, You Will - Deliver outstanding service to guests and coordinate with our partners via phone, email, and chat - Handle a high volume of inquiries and deliver accurate, timely resolutions - Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries) - Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.) - Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time - Apply Agoda policies and procedures in a fair and consistent way - Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases - Safeguard customer data and maintain strict confidentiality at all times - Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation - As part of a rotating shift schedule, you’ll occasionally work weekends and public holidays, planned in advance with your team - Enjoy Agoda’s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies - Strong customer focus and a genuine desire to help others - Native-level spoken and written Thai skills, and proficient in English - Ability to stay calm, accurate, and professional under pressure - Good problem-solving skills, using guidelines and data to make decisions effectively - Flexibility to adapt to new tools, processes, and feedback - Ability to manage time and priorities in a fast-paced, high-volume environment - Reliability, integrity, and a positive, collaborative attitude Nice to Have - Prior working experience in customer support, contact center, or service roles - Experience in travel, e-commerce, hospitality, or BPO is a plus - Experience working with international customers or partners - Familiarity with contact center, CRM, or ticketing systems Why Agoda - Competitive compensation with performance-based incentives - Annual discretionary performance bonus - Health insurance and other locally competitive benefits - Agoda travel discounts and special rates on accommodation and related products - Work from anywhere for up to 30 days per year - Structured training, coaching, and clear performance metrics - Opportunities to grow your career within the Customer Experience Group or across Agoda - An inclusive, international work environment where your ideas and feedback are valued Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Position Summary: Linguists are key players at TransPerfect. Your particular language skill and subject matter expertise will allow you to create and finalize the end product before it goes to the client. Under the guidance of your manager and in collaboration with Project Managers, you’ll be responsible for translating and proofreading documents pertaining to a variety of clients in the Insurance and Legal sectors. TransPerfect offers the possibility to work remotely anywhere in the world. In order to meet the translation needs of our international clients, we are currently looking to expand our database of freelance linguists who translates: - From English into Simplified Chinese (Singapore) Legal and Insurance Qualifications, Skills & Experience: - Excellent written and verbal communication skills in English and Simplified Chinese (Singapore). - Specialized in any of the field above. - Acute attention to detail, spelling and grammar. - Ability to maintain professionalism in all situations, especially under tight deadlines. - Asian time zone preferred. IMPORTANT NOTE: - Applicants will be asked to sign a confidentiality agreement and complete free Translation and Proofreading tests respectively to evaluate their skills. - Applicants will be asked to perform background check - In case this skillset matches your profile, please apply directly in this job post with a latest CV attached. - In your CV, please include below: a) your relevant Translation and Proofreading experience; b) your proposed best Translation per word rate and Proofreading hourly rate in USD. Only applicants who meet the above criteria will be contacted. - By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting Candidates MUST also fulfil any ONE of the following requirements: - A Degree in Translation, Linguistics, or Language Studies or an equivalent degree that includes significant translation training, from a recognized institution of higher education; - 2 years of translation experience and a college degree; - 5 years of translation experience and no college degree; or - A certificate of competence in translation awarded by an appropriate government body.

Job Description - Make every welcome wonderful. Create warm first impressions and personalised experiences that make every guest feel at home. - Turn moments into memories. Get to know our guests, anticipate their needs, and add thoughtful touches that make their stay special. - Turn challenges into smiles. Listen, care, and find creative solutions to guest concerns, turning problems into positive experiences. - Make our VIPs feel extra special. Coordinate personalised welcomes, thoughtful amenities, special occasions, and those little surprises guests remember. - Be the voice of our guests. Monitor guest feedback, respond to reviews, and work with our teams to make every experience better. - Inspire a culture of care. Work hand in hand with every department to deliver warm, seamless, and memorable guest experiences. - Keep raising the bar. Champion our brand standards while bringing your own personality, creativity, and passion to everything you do. Qualifications - A passion for hospitality and a genuine love of making people happy. - A degree in Hospitality, Hotel Management, Tourism, or a related field is preferred. - 3–5 years of experience in hotel operations or guest relations, ideally with supervisory or managerial experience. - A natural talent for listening, problem-solving, and turning tricky situations around. - Excellent spoken and written English, with additional languages a definite plus. - A positive, hands-on attitude and the confidence to make thoughtful decisions that put guests first.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Key Responsibilities: - - Manage daily cash position, cash flow forecasting, liquidity planning, and cross-bank cash pooling to ensure sufficient liquidity for business operations. - Monitor cash targets and optimize surplus cash transfers while maintaining adequate working capital for upcoming payment obligations. - Monitor bank exposure and counterparty limits, including LRAP-related controls, and support timely escalation where exposure approaches approved limits. Treasury monitoring and LRAP activities are also reflected in recent Treasury work. - Oversee bank reconciliation and ABRS processes, including completeness and accuracy reviews, investigation of unmatched items, month-end reconciliation, and remediation of discrepancies. - Manage banking relationships and coordinate banking services, payment solutions, corporate card initiatives, bank fees and service reviews. - Support Treasury governance, audit and compliance requirements by maintaining appropriate controls, supporting documentation and evidence. - Drive process improvement, automation and control enhancements to improve operational efficiency and reduce operational risk. - Coordinate with internal stakeholders, banks and relevant functions to resolve Treasury and banking operational issues. Qualifications & Experience - - Bachelor’s degree in accounting, Finance, or a related field. - Minimum 3 years of experience in Treasury, Banking, Accounting, or a related field. - Strong knowledge of cash flow forecasting, liquidity management, bank reconciliation, and banking operations. - Good command of English (especially writing and speaking) - Proficiency in Microsoft Excel. - Ability to work under tight deadlines and manage multiple tasks effectively. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Location: Bangkok, Thailand Job ID: R0136434 Date Posted: 2026-10-27 Company Name: HITACHI ENERGY (THAILAND) LIMITED Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: The Opportunity: Engineering authority for projects/tenders with medium to high complexity. Execution of complete engineering assignments on small, medium or large AC & DC Traction Power Supply Projects/tenders cost effectively and in accordance with contract specifications and quality standards. Based on technical specification from end customers and inputs from OU Engineering team, able to review the study reports, prepare BSS, TSS & SSS layouts and section drawings, Grounding system drawings, Lightning system design, drawings, Cable routings, Bill of materials, RFQs, Vetting of vendor offers, Engg hours estimation, visit to project sites, Technical risk assessment and opportunity evaluation, technical risk assessment and opportunity evaluation etc Coordinate with customers, Tendering & Project Team, OUs, Project Manager, SCM, Engineering Manager, Engineering Leads, Secondary and civil / steel design functions, consultants, end customers etc. and provide required support to lead the Project / Tender. Candidate must have technical knowledge International Standards related to Railway Electrification field. How you’ll make an impact: - Design Authority for all Engineering activities in an Electrical power supply system for AC & DC Rail Traction Power Supply (TPS) Substations with reference to International Standards - Sizing of the Electrical equipment for development of new power systems. - Interaction with sales departments and project management during both, the bid phase, and the project realization phase - Collaborate with supply chain function to ensure technical requirements for equipment & services. Provide technical evaluation of supplier’s offers and provide manufacturing clearance - Participation in technical liaison meetings with customers, suppliers, and HE internal manufacturing units. Technical management, planning and controlling of own engineering work package - Coordinate with other engineers for systems integration and design. Review / Perform load flow simulations and prepare reports - Knowledge of power traction simulation software for both AC & DC traction projects. - Able to review the outputs of EMC and RAM study, Load flow, short circuit, and Insulation coordination studies & interface for inputs - Knowledge of Network Harmonic Study - Complete Understanding of Primary design aspects of substations, including SLD, layouts, and overviews, site plans, duct bank and conduit layouts, grounding systems, and auxiliary power supply systems and control circuits - Good understanding of protection study, CT VT Sizing, Cable sizing, Protection & Control schemes, LVAC / LVDC supplies, Interlocking, Telecommunication, etc - Technical design interface between sub-systems of all AC & DC Traction Power Supply Equipment within the substation. - Thorough understanding of railway overhead catenary/third rail distribution systems. Having knowledge about different railway technologies from electrical perspective - Prepare / Review the specifications for Rectifier Transformer, Rectifier Unit and DC switchgear & Auxiliary transformer, Medium voltage switchgear - Technical data sheets verification of primary equipment. Knowledge of primary equipment, such as circuit breakers, disconnectors, earthing switches, instrument transformers, power transformers, etc - Vendor Offer Evaluations. FAT / SAT of traction power equipment - Estimation of engineering effort for each project for costing at tender stage - Technical risk and opportunity assessment and validation. Innovative ideas to reduce Engineering efforts. Your background: - Bachelor degree or higher in Electrical Engineering, ideally in the field of power distribution, electrical control systems having minimum 5 years experience. - Knowledge of High-Medium voltage technology with good understanding for system design, manufacture, and installation matters in DC traction power supply - Knowledge of digital protection relays - Knowledge of measuring, control, and supervisory systems - Knowledge of relevant Asian and International Standards - Knowledge of engineering processes. - Experience in project realization, preferably in an international project environment Soft skills: - Individual contributor using in-depth knowledge in a specific area to execute complex or specialized projects / challenges often thinking independently to challenge traditional solutions. - Comprehensive knowledge of related disciplines in the organization. - Works independently, applying established standards - Excellent English and Thai, good communication skills - Dynamic and Proactive, willing to grow in the organization - Team player, ready to play the role across the different countries. High level of ownership Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. - Responsible for delivering Ordinary Life sales growth through the broker channel and expanding the company’s distribution reach by acquiring high-potential broker partners. - Defines and executes the broker sales and partner acquisition strategy, owns the channel business plan and sales KPIs, and maximizes productivity. - Identifies priority broker segments, develops compelling partnership propositions. - Leads commercial discussions and onboarding and activates new and existing brokers through joint business plans, campaigns, capability building, and disciplined performance management. - Working closely with broker owners and sales leaders and internal Parties Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Lead client relationships and business development initiatives across strategic accounts, identifying growth opportunities, developing consulting proposals, influencing senior stakeholders, and expanding Visa Consulting & Analytics' revenue and impact with clients - Build strong relationships with client stakeholders. - Facilitate workshops and working sessions. - Understand client priorities and business challenges. - Present recommendations to senior management. - Support realization of client outcomes and business impact - Support proposal development and opportunity identification. - Contribute to scope definition and project planning. - Develop commercial hypotheses and business cases. - Partner with Account Executives and Client Services teams to originate new engagements Lead end-to-end project delivery, working cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions. - Lead project workstreams and day-to-day engagement activities. - Structure client problems and develop hypotheses. - Conduct quantitative and qualitative analysis. - Develop recommendations and business cases. - Create executive-ready presentations and deliverables. - Support implementation planning and execution - Develop propositions by closely working with Account Executives in managing the scope of work and project timelines - Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications - 6+ years of experience in consulting, financial services, payments, banking, fintech, analytics, strategy, or digital transformation. - Experience leading project workstreams and managing stakeholders. - Strong analytical and structured problem-solving skills. - Excellent communication and presentation capabilities. - Proven ability to manage multiple projects simultaneously. - Experience working with senior client stakeholders - Experience in business management - Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization - Strong people management skills and leadership qualities - Strong presentation skills, including strong oral and written capabilities - Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently - Experience in and passion for the power of analytics and a tenacity to implement - Experience in working on business value cases that prove ROI - Solutions-focused mindset and resourceful Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Company: 2501 UOB (Thai) Public Company Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description สรุปงานโดยย่อ:** ผู้เชี่ยวชาญด้านสินเชื่อที่อยู่อาศัย (Mortgage Specialist) จะมีบทบาทสำคัญในการให้คำแนะนำและบริการด้านสินเชื่อที่อยู่อาศัยแก่ลูกค้าของธนาคาร UOB โดยมุ่งเน้นการทำความเข้าใจความต้องการของลูกค้าและนำเสนอผลิตภัณฑ์สินเชื่อที่เหมาะสม เพื่อช่วยให้ลูกค้าบรรลุเป้าหมายในการเป็นเจ้าของบ้าน ความรับผิดชอบหลัก:** * ให้คำแนะนำและข้อมูลที่ถูกต้องเกี่ยวกับผลิตภัณฑ์และบริการสินเชื่อที่อยู่อาศัยของธนาคารแก่ลูกค้า * วิเคราะห์ความต้องการทางการเงินและคุณสมบัติของลูกค้า เพื่อเสนอแผนสินเชื่อที่อยู่อาศัยที่เหมาะสมที่สุด * ดำเนินการและจัดการขั้นตอนการสมัครสินเชื่อที่อยู่อาศัย ตั้งแต่การเก็บรวบรวมเอกสาร การตรวจสอบข้อมูล ไปจนถึงการประสานงานกับหน่วยงานที่เกี่ยวข้อง * สร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างความไว้วางใจและเพิ่มโอกาสในการขาย * ติดตามและรายงานความคืบหน้าของใบสมัครสินเชื่อที่อยู่อาศัย และแก้ไขปัญหาที่อาจเกิดขึ้น * ปฏิบัติตามนโยบาย กฎระเบียบ และข้อบังคับที่เกี่ยวข้องกับการให้สินเชื่อที่อยู่อาศัยของธนาคารและหน่วยงานกำกับดูแล * บรรลุเป้าหมายการขายและตัวชี้วัดประสิทธิภาพที่กำหนดโดยธนาคาร * เข้าร่วมการฝึกอบรมและพัฒนาความรู้เกี่ยวกับผลิตภัณฑ์สินเชื่อและตลาดอสังหาริมทรัพย์อย่างต่อเนื่อง คุณสมบัติ:** * สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาการเงิน การธนาคาร บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง * มีประสบการณ์อย่างน้อย 1-3 ปี ในงานด้านสินเชื่อที่อยู่อาศัย การขาย หรือบริการลูกค้าในสถาบันการเงิน * มีความรู้ความเข้าใจในผลิตภัณฑ์สินเชื่อที่อยู่อาศัยและกระบวนการให้สินเชื่อเป็นอย่างดี * มีทักษะการสื่อสารและการนำเสนอที่ดีเยี่ยม ทั้งภาษาไทยและภาษาอังกฤษ (หากมี) * มีทักษะการวิเคราะห์และการแก้ปัญหาที่ดี * มีทัศนคติเชิงบวก มุ่งเน้นลูกค้า และสามารถทำงานภายใต้แรงกดดันได้ดี * มีความซื่อสัตย์สุจริตและปฏิบัติตามจรรยาบรรณวิชาชีพอย่างเคร่งครัด * สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ดี (Microsoft Office) Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference

Business Process Manager - (Marketing Operations)

aCommerce

Bangkok

External

Job Summary We are seeking an experienced Marketing Operations Manager to lead the setup, standardization, and continuous improvement of Live Streaming and Affiliate Marketing operational processes across regional markets. This role will focus on establishing operational frameworks, developing and implementing Standard Operating Procedures (SOPs), monitoring process compliance, and ensuring consistent operational standards across countries. The ideal candidate should have strong knowledge and direct experience in Live Streaming and Affiliate Marketing, combined with excellent project management, process improvement, and stakeholder management skills. Key Responsibilities Regional Operations Setup & Implementation - Lead the setup and implementation of standardized operational processes for Live Streaming and Affiliate Marketing across regional markets. - Develop operational frameworks, workflows, SOPs, and reporting structures to support new market operations. - Work closely with country teams to ensure successful implementation and adoption of regional operating standards. - Assess operational readiness, identify process gaps, and recommend improvements to support market expansion. - Coordinate cross-functional teams to ensure operational alignment and consistency across countries. SOP Development & Process Standardization - Develop, review, and continuously improve SOPs for Live Streaming and Affiliate Marketing operations. - Standardize operational workflows, service delivery processes, and best practices across regional markets. - Evaluate existing country-level processes and identify opportunities for process improvement. - Ensure operational procedures are aligned with regional business objectives and company standards. Operational Audit & Compliance Monitoring - Conduct regular operational reviews and process compliance assessments across country teams. - Monitor adherence to established SOPs, operational guidelines, and service quality standards. - Identify process gaps, operational risks, and inefficiencies, and recommend corrective actions. - Track the implementation of improvement plans and ensure compliance with regional standards. - Review operational documentation and reporting to ensure accuracy and consistency. Project Management & Performance Tracking - Manage regional operational improvement projects, including project timelines, deliverables, and implementation progress. - Track project milestones, action items, and performance through PMO frameworks. - Develop standardized reporting templates, operational KPIs, and performance monitoring frameworks. - Prepare operational performance reports and provide insights and recommendations to senior management. - Support the standardization of operational cost structures and service-level P&L monitoring. Stakeholder Management & Regional Collaboration - Collaborate with Country Heads, Senior Key Account Managers (KAMs), Marketing teams, and C-level executives to align operational processes and business objectives. - Present operational findings, process improvement recommendations, and project updates to senior stakeholders. - Facilitate cross-functional collaboration and drive the adoption of standardized processes across countries. - Provide guidance and knowledge-sharing sessions to local teams on SOP implementation and operational best practices. - Travel internationally, including to Indonesia and other regional markets, to support operational setup, implementation, and compliance reviews. Qualifications - Bachelor's degree in Business Administration, Marketing, Management, or a related field. - Direct working experience and strong knowledge of Live Streaming and Affiliate Marketing operations are required. - Proven experience in Marketing Operations, Business Process Management, Operational Excellence, Process Improvement, or related functions. - Experience in setting up operational processes, developing SOPs, and implementing standardized workflows. - Strong understanding of end-to-end Live Streaming and Affiliate Marketing operational processes. - Experience in project management, PMO tracking, operational reporting, and process compliance monitoring. - Strong stakeholder management skills, with the ability to communicate and influence senior management and C-level executives. - Excellent leadership, communication, presentation, and interpersonal skills. - Strong analytical thinking, problem-solving, and organizational skills. - Fluent in English, both written and spoken, with the ability to communicate effectively with regional stakeholders. - Proactive, confident, outgoing, and comfortable working in a fast-paced, multicultural environment. - Willingness to travel internationally for business purposes. Preferred Qualifications - Experience in regional or multi-country operations, particularly within Southeast Asia. - Experience supporting operational setup or process implementation in new markets. - Familiarity with Live Streaming and Affiliate Marketing operations in Indonesia. - Experience working in e-commerce, social commerce, digital marketing agencies, or e-commerce enablers. - Knowledge of operational cost structures, service-level profitability, and P&L monitoring. - Experience leading cross-functional teams or regional process improvement initiatives.

Associate, Strategy & Special Project - GrabFood (Food Locker and Local Partnership)

Grab

Bangkok

ExternalON-SITE

Job Description Get to know our team: As the growth engine of GrabFood, our Strategy & Growth team scales the platform through data-driven rigor and consumer-first thinking. We improve sustainable demand, market expansion, and business efficiency by leading end-to-end projects—from strategic planning and experimentation to cross-functional execution. Get to know the role: At the intersection of advanced analytics and project management, you will turn data into measurable platform growth. You will uncover applicable insights—such as promo optimization, churn reduction, and customer segmentation—and lead cross-functional execution across Product, Marketing, Operations, Merchant, and Driver teams. The daily activities: - Lead a team to guide overall platform growth using a provided budget. - Develop growth and go-to-market strategies that strengthen GrabFood's market leadership while hitting unit economic and P&L targets. - Track performance and analyze short to medium term insights or issues improving demand growth. This includes P&L performance, customer segmentation, conversion funnel optimization, churn analysis, market scans, competitor, experimentation analyses and others. - Partner with other teams to build forecasting models and analyze data to predict customer demand. - Create balanced discount and delivery pricing that attracts customers without hurting long-term profitability. - Forecast and manage ongoing budgets for promos and projects to keep spend on track. - Manage projects from end to end in collaboration with partners. - Build presentations to influence partners and ensure data-driven decision-making. Qualifications The must haves: - 2 or more years of relevant work experience in management consulting, platform business, or technology firms. - Bachelor's degree in Marketing, Business Administration, Engineering or a related field. - Experience analyzing complex data using Excel, Tableau, and SQL. - Experience bridging quantitative analysis and business strategy, distilling complex data into clear, recommendations for diverse teams. - Professional proficiency in spoken and written Thai and English. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: - We have your back with Term Life Insurance and comprehensive Medical Insurance. - With GrabFlex, create a benefits package that suits your needs and aspirations. - Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave - We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. What we stand for at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Join Amity AI Holdings! At Amity, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. For more information about Amity visit our website: https://www.amity.co/ Your Impact: - Leads the group-wide financial planning and analysis function across the holding company and all operating companies (OpsCo). Owns the end-to-end annual budgeting, rolling forecast, and long-range planning cycle for the total Group, consolidating entity-level plans into a single, decision-ready view for the CFO, CEO, and Board of Directors. Builds and maintains the Group financial model used for simulation, scenario analysis, cost allocation, management reporting, and M&A evaluation, serving as the CFO’s principal business partner on performance, capital allocation, and strategic decisions. Extends this financial perspective into strategic procurement and spend optimisation, using analysis and commercial partnering to improve supplier value, investment discipline, and cash outcomes. FP&A remains the core mandate, with strategic procurement focused on major spend decisions and group opportunities, supported by local teams for routine purchasing. Your day-to-day responsibilities: Group Budgeting, Forecasting & Planning Cycle Leadership - Own and drive the annual budget, quarterly reforecast, and 3–5 year plan for the total Group, covering the holding company and every OpsCo, with a clear planning calendar, templates, and accountability across entity and functional heads. - Translate Group strategy and targets into entity-level budgets for revenue, gross margin, OPEX, headcount, CAPEX, and cash flow; challenge assumptions and drive alignment between top-down targets and bottom-up submissions. - Consolidate entity budgets and forecasts into Group-level P&L, balance sheet, and cash flow views, ensuring proper intercompany eliminations and consistency with Group accounting policies. - Establish and continuously improve FP&A processes, planning tools, and data structures (chart of accounts mapping, cost centers, entity hierarchy) to shorten cycle time and raise forecast accuracy. - Incorporate major supplier commitments, renewal dates, and negotiated commercial terms into budgets and cash forecasts. Financial Modelling, Simulation & Scenario Analysis - Design, build, and maintain an integrated, driver-based Group financial model (three-statement, multi-entity) that supports simulation of revenue, cost, headcount, pricing, and investment scenarios. - Run sensitivity, scenario, and what-if analyses (base / upside / downside) to quantify the impact of strategic initiatives, market shifts, and funding decisions on Group profitability, cash runway, and valuation. - Prepare business cases and investment appraisals (NPV, IRR, payback, unit economics) for new products, markets, and major CAPEX, providing clear recommendations to the CFO and executive team. - Ensure model integrity, version control, documentation, and auditability so that outputs can be relied upon by management, auditors, investors, and financial advisors. Management Reporting & Performance Analysis - Deliver monthly and quarterly Group management reporting packs, including budget vs. actual vs. forecast variance analysis by entity, business unit, product, and customer segment, with clear commentary on drivers and actions. - Define and track Group KPIs and operating metrics (e.g., revenue growth, gross margin, EBITDA, OPEX ratios, cash burn, ARR / recurring revenue, utilization) through dashboards for the CFO, CEO, and Board. - Partner with business and functional leaders to explain performance, identify risks and opportunities, and drive corrective actions to meet Group targets. - Identify opportunities to improve the cost base through demand management, licence utilisation, supplier consolidation, and better commercial terms. - Support Board, Audit Committee, investor, and lender reporting, including preparation of financial presentations and responses to financial due diligence requests. Group Cost Allocation & Intercompany Charging - Design and maintain the Group cost allocation methodology for shared services and holding company costs (e.g., management fees, IT, HR, Finance, office), using fair, transparent, and defensible allocation drivers. - Calculate and administer intercompany recharges and management fees in coordination with Accounting, Tax, and Legal, ensuring alignment with transfer pricing policy and documentation requirements. - Provide entity-level and product-level profitability analysis on a fully allocated basis to support pricing, resourcing, and portfolio decisions. M&A, Corporate Development & Strategic Support - Build valuation and transaction models (DCF, trading / transaction comparables, accretion / dilution, pro-forma consolidation) to evaluate acquisitions, divestments, joint ventures, and Group restructuring. - Support financial due diligence, synergy quantification, deal structuring analysis, and post-merger integration planning, working closely with the CFO, Corporate Development, Financial Advisors (FA), and external auditors. - Integrate newly acquired or restructured entities into the Group planning, reporting, and cost allocation framework, and track realization of deal synergies against the original business case. - Provide financial projections and analysis to support fundraising, capital structure decisions, and potential IPO readiness requirements. Strategic Procurement and Spend Optimisation - Use Group spend analytics to identify and prioritise value opportunities across cloud and software subscriptions, professional services, external development, and other material indirect spend categories. - Partner with business owners and technical specialists to evaluate demand, supplier options, and total cost of ownership; build financial business cases that balance price, service quality, risk, and scalability. - Lead or coordinate strategic sourcing and commercial negotiations for selected major contracts and renewals, working with Legal, IT, and local procurement teams; leverage Group purchasing scale where beneficial. - Build visibility of material contracts, renewal dates, usage, and committed spend, and translate negotiated outcomes into the Group forecast and cash plan. - Track realised savings, cost avoidance, and working-capital benefits separately against agreed baselines, with independent validation by Accounting or the Controller. - Help establish proportionate procurement policies and approval thresholds. Business owners retain accountability for specifications and service acceptance; supplier awards and commitments follow delegated approvals, while vendor master maintenance, invoice accounting, and payment release remain independently controlled. Your profile: - Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business Administration; MBA is an advantage. - Minimum 8–12+ years of experience in FP&A, corporate finance, financial modelling, or investment banking / transaction advisory, including at least 3–5 years in a leadership role. - Proven experience in a multiple-entity, holding company and operating company (HoldCo / OpsCo) group structure, including Group consolidation, intercompany eliminations, and shared-cost allocation. - Experience with ERP and planning / BI tools (e.g., MSFT Dynamics, SAP, Oracle, NetSuite, Anaplan, Adaptive Insights, Power BI, Tableau) and a strong drive to automate and digitize the planning process. - Strong business acumen in technology, digital, or AI businesses is an advantage, with the ability to translate operational drivers into financial outcomes. - Executive presence and strong stakeholder management skills to partner with, influence, and challenge C-level executives and entity heads. - Strong commercial judgement and the ability to influence supplier discussions and cross-functional spend decisions. - Experience in spend analysis, commercial negotiation, vendor business cases, or cost transformation is an advantage. - A procurement career background or professional procurement qualification is not required; strong FP&A capability and willingness to develop strategic sourcing skills are key. - Excellent bilingual communication, written executive reporting, and presentation skills in English and Thai. What’s in it for you: - Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from home - Private Health Insurance, Dental coverage, Annual Health Check Up - Unlimited paid leave vacation and free massage at the office - Check out more about our company, Bangkok team and our benefits: https://www.amity.co/career

Senior Market Insights Analyst

Grab

Bangkok

ExternalON-SITE

Job Description Get to Know the Team The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We evaluate the landscape through diverse lenses and complement traditional market research with techniques. Our team comprises individuals from varied backgrounds, each bringing a unique set of experiences and skills to the table. If you excel at teamwork, proactive, and is comfortable working in a environment, you would grow in this role. Get to Know the Role You will be in a position of Competitive Strategy. You will gather raw market data, interpreting intel and data collected and translating it into relevant recommendations that shape Grab's operational direction. This role will report into Lead Market Analyst and will based onsite in Bangkok's office. The Critical Tasks You Will Perform - Deliver Strategic Market Insights: Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders. - Partner with Business Teams: Align research priorities with operational and strategic goals to provide relevant, support for important decisions. - Scale Intelligence Infrastructure: Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts. - Lead Regional Field Operations: Support and guide a 30-person ground operations team in Thailand to ensure consistent and data collection. - Develop Talent: Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback. - Manage Vendor Partnerships: Build relationships with external research firms and data providers to supplement intelligence capabilities. Qualifications What Essential Skills You Will Need - You have at least 5 years of experience from consulting management or relevant technology sector is a plus. - Critical thinking and structured problem-solving skills, with the ability to evaluate evidence from multiple sources and draw sound conclusions in ambiguous situations. - Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations that influence stakeholders. - Ability to work effectively across teams and build collaborative relationships with business, technology and research partners. - Proficiency in spoken Thai to guide the ground operations team and engage with local stakeholders. - Adaptability and the ability to manage evolving priorities in a fast-paced environment. - Willingness to travel occasionally within Thailand and to other Southeast Asian countries. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: - We have your back with Term Life Insurance and comprehensive Medical Insurance. - With GrabFlex, create a benefits package that suits your needs and aspirations. - Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave - We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. - Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. The Opportunity: As a Lead Engineer (IC5), you will define the vision, architecture, and multi-year technical roadmap for our DevOps, automation, and platform engineering initiatives across the Data department. You are expected to operate as a subject matter expert and strategic technical leader, driving foundational improvements in infrastructure scalability, developer velocity, release engineering, and system reliability. In this high-impact role, you will solve complex, ambiguous engineering challenges across multi-region hybrid infrastructure, champion modern Site Reliability Engineering (SRE) and GitOps practices, and partner closely with engineering directors, principal architects, QA leads, and cross-functional engineering teams to ensure our platform capabilities proactively align with long-term business growth. What You’ll Do: - Architect, scale, and lead the technical vision for hybrid infrastructure orchestration and automation across multi-cloud and on-premises environments, prioritizing resilience, operational efficiency, and cost optimization. - Spearhead departmental adoption of DevOps, SRE, and GitOps methodologies, driving engineering transformation across development, platform, and QA teams to accelerate release velocity and minimize blast radius. - Establish architectural standards and lead design reviews for large-scale automation frameworks, CI/CD platforms, and core infrastructure services to ensure robust security, high availability, and compliance. - Define and execute the strategic technical roadmap for DevOps and developer productivity, identifying enterprise-wide bottlenecks and implementing automated solutions for highly ambiguous operational challenges. - Diagnose and resolve systemic high-severity incidents, performance bottlenecks, and architectural trade-offs within complex distributed data pipelines and cloud infrastructure. - Mentor senior and mid-level engineers, cultivate a culture of engineering excellence, and raise the bar for technical design, code quality, and operational readiness. - Evaluate, prototype, and implement emerging platform technologies, service meshes, and observability tooling to continuously advance our core operational infrastructure. - Establish best-in-class operational playbooks, architecture patterns, and technical governance, influencing engineering standards across the wider organization. Required Qualifications: - Advanced software engineering mastery in one or more core languages (e.g., Golang, Python, Java) with a track record of architecting scalable, maintainable enterprise software systems. - Proven track record as a lead contributor designing, optimizing, and modernizing the end-to-end Software Development Lifecycle (SDLC) and developer infrastructure for large-scale engineering organizations. - Deep theoretical and practical foundation in distributed systems, network fundamentals, storage engine architecture, and high-concurrency systems design. - Subject matter expertise in containerization and orchestration (Docker, Kubernetes, Helm, custom operators), including multi-tenant cluster management, security hardening, and performance tuning at scale. - Hands-on experience implementing enterprise Service Mesh and Service Discovery solutions (e.g., Istio, Linkerd, Consul, Envoy) for traffic management, mTLS security, and observability in large-scale cluster environments. - Demonstrated technical leadership in driving major cross-functional infrastructure initiatives, aligning multiple technical teams, and delivering impactful outcomes on tight timelines. - Exceptional troubleshooting capabilities with hands-on experience conducting deep-dive root cause analysis across distributed microservices, network fabrics, and kernel/OS-level issues. - Proven capability to act as a technical mentor and force multiplier, establishing engineering guidelines, conducting RFC reviews, and growing technical talent. - Deep expertise in SRE principles, continuous delivery patterns, Infrastructure as Code, and driving continuous improvement in system SLOs and error budgets. - Superior technical communication and stakeholder management skills, with the ability to articulate architectural decisions clearly to executive leadership and technical staff alike. - Deep expertise in architecting, scaling, and operating enterprise-grade relational and non-relational database infrastructure (e.g., PostgreSQL, MSSQL), encompassing schema optimization, zero-downtime migrations, failover strategies, and high-availability replication topologies. - Proven leadership in designing and championing automated, zero-downtime continuous deployment platforms using GitOps methodologies (e.g., ArgoCD, Flux) and progressive release strategies (Canary, Blue/Green, automated rollback mechanisms). Preferred Qualifications: - Proven track record of architecting, deploying, and operating multi-region, high-throughput, and fault-tolerant distributed systems in mission-critical production environments. - Extensive background in Infrastructure as Code (IaC) and configuration management frameworks (e.g., Terraform, OpenTofu, Ansible, Pulumi) for declarative platform provisioning. - Expertise in full-stack observability and SRE tooling (e.g., Prometheus, Grafana, OpenTelemetry, Datadog, ELK/OpenSearch), including defining actionable metrics, tracing, and automated alerting. - Experience with major cloud service providers (GCP, AWS, Azure), multi-cloud architectures, and financial operations (FinOps) to manage cloud utilization efficiently. [#Bangkok #Manila #Kualalumpur #Singapore] Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Service Excellence Manager (IT)

Learn Corporation

Bangkok

External

At OnDemand, our teachers and staff exist to do one thing well: help students and customers succeed. Every minute they spend coaxing a laptop back to life or waiting on a password reset is a minute taken from that work. Your job is to give those minutes back. You’ll lead our 8-person front-line IT team. Think of it as the hotel concierge desk of our company: calm, quick, and a step ahead. We want you to bring AI into that team, not to replace good people, but so eight people can deliver the standard of a team twice their size, at a cost the CFO will smile about. What You’ll Drive 1. Service Operations & Escalation Management: Lead, coach, and schedule an 8-person Service Desk and Desktop Support team across hotline, chat, walk-in, and on-site channels. Own full-lifecycle Incident, Request, and Access Management (Joiner, Mover, Leaver processes) with strict SLA attainment and clear escalation paths. Execute rapid 'service recovery' during critical outages. 2. Long-Term Team Integration: Transition and integrate Jaidee’s team into the Service Excellence structure in the long term, creating a unified, end-to-end service delivery model. 3. Scope of Coverage & BU Breakdown: Ensure high-availability support and device readiness across 1,200 Users and 1,500 Devices spanning 3 core Business Units: - Academic Operations (School & Campus Branches): ~700 Users / ~900 Devices (Classroom AV, Teaching Laptops, Tablets, Branch Infrastructure). - Corporate & Back Office: ~300 Users / ~400 Devices (M365/Google Workspace, Enterprise Applications, Administrative Hardware). - Digital & Online Learning: ~200 Users / ~200 Devices (Content Production Tools, Developer Workstations, Specialized Cloud Access). 4. Monthly BU Service Reporting & Stakeholder Reviews: Prepare and deliver monthly BU Service Reports detailing SLA performance, Ticket Volume, CSAT, Root Cause Analyses (RCA), and asset replacement schedules. Conduct monthly review sessions with BU Heads to address recurring pain points and align on upcoming needs. 5. AI & Service Automation: Deploy and optimize AI capabilities (AI agents in self-service portals, ticket triage/classification, automated resolution workflows, and auto-updating Knowledge Base). Train and mentor the team to use AI as a daily co-pilot while tracking service improvement and cost efficiency. 6. Readiness & Asset Lifecycle Management: Guarantee 100% device readiness prior to the start of each academic term and for every new hire's day one. Oversee inventory management, OS imaging, MDM enrollment, hardware repairs, warranty management, and secure asset disposal. 7. Cost & Continuous Improvement: Analyze ticket metrics to identify top 10 recurring issues and systematically eliminate them through automation, training, or root-cause fixes. Manage cost-per-ticket and total cost of ownership (TCO) for end-user computing assets. What You'll Bring - Experience 6–8 years in IT support or end-user computing services, with at least 3 years in a managerial role leading a Service Desk team of 5+ members. Experience expanding or integrating multi-disciplinary teams is highly preferred. - Demonstrated expertise in modern ITSM tools (e.g., Jira Service Management, ServiceNow, Freshservice), SLA/KPI management, and Knowledge Management methodologies (KCS). - Solid working knowledge of Microsoft 365, Google Workspace, Windows, macOS, MDM platforms, basic networking/Wi-Fi, and classroom/office AV systems. - Hands-on experience implementing AI tools (virtual agents, Copilot, ChatGPT/Claude integrations, or ITSM AI features) that yield measurable efficiency improvements. - Ability to interpret service data, construct simple cost-benefit analyses, and optimize cost-per-ticket while maintaining high quality standards. - Understanding of PDPA requirements, data privacy guardrails, and secure data handling procedures when deploying AI technologies. - Excellent cross-functional stakeholder management skills, strong empathy for end-users, and leadership capability to mentor Tier 1 and Tier 2 specialists. Strong command of Thai and English (written and spoken). - Bachelor’s degree in Computer Science, IT, or related fields. ITIL 4, HDI, Copilot/AI, or PMP certifications are an advantage. - Core & Leadership Skills: Customer & Service Centricity (Level 4), Ownership & Results (Level 4), Collaboration & Stakeholder Management (Level 4), Data-Driven Mindset (Level 4), Integrity, Safety & Compliance / PDPA (Level 4), Leading & Developing People (Level 4), and Driving Change & Execution (Level 4) - Technical & Functional Mastery: IT Service Management & End-User Computing (Level 4), AI & Automation for Service Operations (Level 3), and Service Cost & Value Management (Level 3) Note: The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment. Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors. By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Job Description - Create learning pathways, storyboards, training packages and supporting assets in accordance with agreed objectives, audiences and design standards. - Develop and update digital, instructor-led and blended learning content from approved SME inputs; submit outputs for technical and quality review before publication. - Provide graphic-design capability; creating clear, consistent visual assets for HSE learning, communications and campaigns, congruent with branding and other requirements such that content is suitable for global audiences. - Use approved AI-enabled and digital-authoring tools responsibly to improve content production, learning engagement and simple gamification. Creatively suggest use new approaches to make content intuitive. - Maintain assigned content in Learning Management Systems, ensuring version control, metadata and publication records are complete. - Provide routine administration and user support in Comaea and associated learning systems, resolving standard issues and escalating exceptions promptly. - Create reports on learning completion and setting up dashboards for easy access by content owners, regions, HSE Academy - Collaborate with SMEs, the Learning Programme Manager and regional contacts to obtain inputs, incorporate feedback and meet agreed delivery milestones and quality expectations. - Contribute practical ideas for improving templates, asset libraries and production processes; deliver defined components of wider projects with guidance. - Analyse learner engagement, user feedback and available learning data to identify improvements and continuously enhance content quality, usability and learning impact. Business Impact: Delivers HSE learning and communication assets used across the global organisation, directly supporting learner engagement, capability development and the consistent implementation of HSE requirements. Financial accountability: N/A; contributes to efficient use of approved content-development tools, licences and external services. Qualifications - Bachelor’s degree - At least 3 years’ experience in instructional design, learning experience design, digital learning, content design or a related field. - Demonstrable experience designing learning pathways and producing high-quality digital learning assets for adult learners, including e-learning, video and interactive resources. - Experience working with SMEs to translate technical or complex material into clear, practical and learner-centred content. - Experience using e-learning authoring, graphic-design, collaboration and content-management tools; experience with learning-management or learning-experience platforms is desirable. - Experience applying accessibility standards, learner-feedback loops, learning analytics, engagement strategies or gamification is desirable. - Experience using AI-enabled content and learning tools responsibly, with appropriate quality control, is desirable. - Experience working across cultures and networks in a global organisation; HSE or other regulated operational-context experience is desirable. - Qualification in instructional design, education, learning and development, communications, digital media, graphic design is desirable. - Strong knowledge of adult-learning principles, instructional-design methods, learner-centred design, universal design and accessibility standards. - Working knowledge of multimedia and e-learning authoring tools (for example, Articulate Storyline or equivalent), visual communication, content lifecycle management and quality assurance. - Understanding of learning analytics, feedback loops, gamification and the practical applications and limitations of AI in learning. - Awareness of HSE management-system principles and controlled-content requirements is desirable. - Professional-level written and spoken English; additional languages are an advantage.

Managing Principal - Tech Consulting (Thai Speaking)

Capco

Bangkok

External

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary The Tech Delivery Lead is a technology enthusiast who is completely comfortable with leading-edge devops-enabled delivery, and who can inspire our clients and our own people. They will be able to - Engage with forward-looking CIOs to improve/transform how their delivery teams work - Review and improve in-flight delivery programmes - Lead complex client delivery engagements - Provide internal leadership on hiring, training and communications to keep building the industry’s best delivery capability - Collaborate with our architects, engineers, digital designers and business consultants to drive our sales and present the best of Capco to our clients. What You’ll Do To Capco: - Help setup and ensure an effective recruitment process to attract top-tier tech talents. - Lead multiple development/scrum teams to delivery technical roadmap with best practices - Lead technical design, architecture, and solution with leads in working stream - Work with internal and external stakeholders to identity, mitigate the risks and set expectations. - Evaluate Capco’s tech capabilities, identify and close gaps, and build a clear roadmap of skillsets the organization needs to stay at the forefront of technology trends and opportunities in both sales strategy and delivery capability. - Stay on top of technology news and trends to capture future opportunities and foster a culture of continuous learning and innovation. - Build a strong tech culture that promotes people growth by championing a lean and agile approach, and design key engagement activities to nurture and retain tech talents. - Create a supportive environment that encourages a growth mindset and agile thinking, empowering employees to move fast and adapt quickly to changes. - Foster an environment of innovation and creativity, cultivating an innovation team comprised of key tech superstars. - Serve as a key problem solver and conflict resolver, addressing both technical and people-related challenges to drive positive outcomes. - Strive for continuous improvement, acting as a change agent within the organization to enhance processes, capabilities, and overall performance. - Rinse and repeat those once succeed. Start with Thailand, then expanding to APAC. To our clients: - Serve as a reliable problem solver, addressing technical, people, and process issues to ensure project success. - Collaborate closely with clients to understand their specific needs and expectations, ensuring alignment throughout the project lifecycle. - Champion a customer-centric approach, consistently delivering high-quality solutions that exceed client expectations. - Proactively identify potential project risks and bottlenecks, implementing mitigation strategies to maintain project timelines and deliverables. - Facilitate effective communication between cross-functional teams and stakeholders, promoting transparency and alignment on project goals. - Establish and enforce best practices for project management, ensuring efficient resource allocation and streamlined workflows. - Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders. - Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time. - Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations. - Actively seek opportunities for innovation and value-addition, introducing cuttingedge solutions and approaches to elevate project outcomes. What We’re Looking For - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum 8 -12 years of professional experience with leading management consultancies for insurance/banking companies. - Experience in developing and leading digital innovation and transformation programs - Strong understanding of the technology consulting industry, with proven experience in solution development, solution selling, and business development - Demonstrate deep understanding of Banking / Financial Services / Insurance industry challenges, with the ability to articulate clear value propositions to both internal and external stakeholders - Build and maintain trusted, long-term relationships with clients and ecosystem partners - Highly proficient in PowerPoint and Excel, with the ability to analyze data and translate insights into business recommendations - Apply continuous delivery tools and methodologies to drive measurable business outcomes - Define and advocate for modern, cloud-based architecture strategies - The ability to articulate and communicate your vision, approach, opinions - A track record in building successful teams around you. Why Join CAPCO - Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry - Work in a collaborative, flat, and entrepreneurial consulting culture - Access continuous learning, training, and industry certifications - Be part of a team shaping the future of digital financial services - Help shape the future of digital transformation across FS & Energy We offer - A work culture focused on innovation and creating lasting value for our clients and employees - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients - An agile, diverse, entrepreneurial, inclusive, meritocratic culture Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter. #LI-PW1 #LI-Hybrid

About Monster Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: Champion continuous improvement within the Asia Marketing organization by identifying operational gaps, simplifying processes, and building efficient ways of working that enable faster execution, greater visibility, and stronger business results. The Impact You'll Make: - Drive Marketing management within Thailand Marketing organization by owning execution of annual Marketing plan, identifying areas for improvement in the workflows and development of the implementation roadmap. - Work closely with the Senior Marketing Manager and analyse current Business pain points — including Bottler Marketing expectations — and collaborate with the regional team to identify gaps and propose marketing strategies, including 360 campaign, creator/Athlete and social program enhancements, to enhance efficiency and Rate of Sales across Thailand. - Ensure transparency across all levels of the organization, at every stage of implementation to ensure compliance towards Marketing optimization that does not disrupt local market deliverables. Ideate and execute Brand Management via Events & Activations planning and execution, managing Monster Ambassador Team (MAT), Athletes/Gamers, Influencers and Digital. - Develop annual Brand & Budget roadmap and NPD launches with clear milestones, and ensuring clear documentation throughout the exercise for consistency, clarity, and accountability across processes, while building the knowledge base within the marketing organization. - Define metrics to measure the success of change initiatives, and monthly report on progress, proposing adjustments as needed. Who You Are: - Education: Prefer a Bachelor's Degree in the field of — Marketing, Communications, or related field of study - Between 1-3 years of experience in Marketing planning, budget management, experience in managing big ticket Events & Activations, NPD launches and tracking of marketing performance metrics - Between 1-3 years of experience in Creative/Execution agency management, Athlete/Ambassador management and Commercial stakeholder management - Language Skills: Able to communicate effectively in English to collaborate with regional and global stakeholders, influence cross-functional teams, and clearly articulate ideas, strategies, and recommendation - Computer Skills: Proficient in using Microsoft Office (Word, PowerPoint, Excel) Read our privacy policy here: Privacy Policy

Job Description As Sales Director, you will take ownership of the regional business, including strategy development, business growth, sales performance, client relationships and organizational development. You will be part of the Smart Services & Solutions management team and report to the Director, Smart Services & Solutions, Thermal Finland. Key Responsibilities: - Develop and execute the APAC business strategy and sales plan for Balance+, advanced automation and Smart Services & Solutions. - Identify new business opportunities and expand AFRY's presence across existing and emerging markets in Asia-Pacific. - Manage the full sales cycle, from opportunity identification and solution development to proposal preparation, contract negotiation and deal closure. - Achieve order intake, sales margin and business growth targets while maintaining accurate sales forecasts and pipeline reporting. - Build and maintain long-term relationships with utilities, independent power producers (IPPs), pulp and paper mills, and other industrial clients. - Develop strategic partnerships with control system vendors, EPC contractors and local business partners. - Collaborate with AFRY's global competence center in Finland to develop technically and commercially competitive solutions. - Establish and grow the local organization and capabilities across APAC, including leading and coordinating regional sales and delivery resources. - Work closely with other AFRY business units across Asia-Pacific to develop integrated offerings and cross-selling opportunities. - Promote AFRY's broader technical services, including technical advisory, reliability, availability, maintainability and safety (RAMS), and digital solutions. - Represent AFRY at client meetings, technical seminars, conferences and industry events. - Provide market intelligence and customer insights to support continuous improvement and development of AFRY's services and solutions. Qualifications - More than 10 years of experience in sales, business development or project leadership within power generation, process industries or industrial automation. - Proven track record in business development and commercial growth across Asia-Pacific, particularly Southeast Asia. - Established professional network among power producers, utilities and industrial clients in the region. - Strong technical understanding of power plants, boilers, steam and power systems, and industrial automation and control technologies, including Distributed Control Systems (DCS) and Advanced Process Control (APC). - Demonstrated ability to sell complex technical solutions and translate technical benefits into measurable business value, including operational efficiency, flexibility, reliability and plant availability. - Experience in selling technical solutions and services, managing large commercial opportunities, negotiating contracts and overseeing commercial agreements. - Good understanding of project economics, business profitability and commercial risk management. - Experience in regional market expansion, strategic partnership development and cross-functional collaboration. - Strong entrepreneurial mindset with a proactive, results-oriented approach and the ability to independently drive business growth. - Excellent communication, presentation, negotiation and stakeholder management skills. - Ability to engage effectively with technical stakeholders, plant management and senior executives. - Experience working in multicultural environments and collaborating with global virtual teams across different time zones. - Bachelor's or Master's degree in Energy Engineering, Automation, Mechanical Engineering or a related technical discipline is preferred. - Fluency in written and spoken English; proficiency in other regional languages is an advantage. - Willingness to travel extensively across Asia-Pacific and occasionally to Europe. Additional Information We offer the following to qualified candidates: - Friendly international working environment with a wide variety of interesting and challenging tasks - Competitive salary package - Career opportunity in one of the largest international consulting and engineering companies - Possibility to grow professionally and advance in career - Possibility to work in international renewable energy projects At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That’s how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.

HS Claim, Analyst

AIA

Bangkok

External

Start building a career with purpose. At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities. Join us to explore new possibilities, grow through real experiences and start making an impact across Asia. About the Role Responsible for determining the validity and authorising settlement of individual health insurance claims • Assess and settle individual health insurance claims arising from policies in force • Make recommendations and guidelines to individual health insurance claims • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA • Process all individual health insurance claims documents timely • Answer inquires relating to claims processing • Responsible for other relating tasks as assigned to align with business policy and build long term business growth. • Explore opportunity to improve work flow and build healthy environment • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.