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About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: The Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills. We are looking for world class development managers to lead one or more of our engineering teams. In this Role, you'll get to: - Be hands on - its one of the job’s fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers. - It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it’s important to have strong opinions about how systems should be architected, engineered, and maintained. - Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others. - Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important. What you'll Need to Succeed: - Extremely proficient in at least 1 programming language (Java, Scala, C#) - Strong experience in systems architecture – particularly in complex, scalable and fault tolerant distributed systems - Demonstrable experience as a system owner with operational responsibility - Proficient in lower level engineering (Garbage collection, context switching, threading) - DevOps culture – Agility. Leanness. Automation. CI/CD - Good understanding of application security - Passionate about technology and the Internet - Must have worked in a successful agile development team - Must have run engineering teams before with 5+ direct reports - Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership - Practices data driven decision making It's Great if you have: - Proficiency in more than one programming language #sanjose #losangeles #sydney #melbourne #perth #brussels #saopaolo #vancouver #shanghai #beijing #shenzhen #copenhagen #helsinki #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #kualalumpur #amsterdam #oslo #jerusalem #manila #moscow #barcelona #madrid #stockholm #zurich #taipei #istanbul #london #wroclaw #warsaw #rio #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #stockholm #barcelona #IT #4 #5 #LI-ST2 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.  The Role: This position offers a dynamic role where you will address payment discrepancies involving Agoda and its partners. You will be encouraged to forge positive relationships with partners, aiming to resolve financial disputes and enhance the payment process to prevent future issues. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills. Roles & Responsibilities:  In this role you will be: Investigate and resolve payment disputes between Agoda and partners Work closely with partners to address payment issues and find mutually agreeable solutions Extract insights from dispute resolutions to streamline payment processes and reduce future disputes. Deliver consistent partner support daily by leveraging your communicative strengths and problem-resolution abilities. Collaborate with team members across various departments, gaining exposure to multiple business perspectives. Qualifications/Experience: - Must have a fluent command of the English language. - Open to candidates seeking their first professional role, especially recent graduates. - Strong attention to detail with excellent problem-solving skills. - Good organizational abilities, with the capacity to work effectively in a team setting. - Proficiency in basic Excel functionality. - Proficiency in SQL is an advantage. It’s Great if you have: - Bachelor Degree in Business, Finance, Statistics or Economics or equivalent experience - Proficiency in Microsoft Word, Excel, Outlook and Power Point - Strong numerical and analytical skills - Experience with Databases and SQL - Fresh graduates are welcome Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling. Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience. The Opportunity Joining our People Technology (HRIS) team is a great opportunity to gain hands-on experience supporting the systems behind Agoda’s global people operations. As Lead, People Technology Operational Excellence, you will help shape how People Technology supports employees across Agoda owning HRIS service operations covering Tier 2+ tickets, change requests, and data access requests. You will turn operational data into clear priorities, build consistent processes, and data to drive improvements that make support faster and more reliable. In this Role you will get to - Lead HRIS operations at Tier 2 and above process, including change requests and data access requests, with clear prioritization, routing, escalation, and ownership through resolution. - Lead operational reviews, track corrective actions, and measure improvement against agreed baselines and targets for efficiency, quality, and employee experience. - Monitor service level agreements (SLAs), workload, and aging tickets; coordinate timely action to maintain service quality. - Build dashboards and analyze ticket trends, resolution times, customer satisfaction (CSAT), and reopen rates to guide operational decisions. - Validate ticket data and standardize metric definitions so performance reporting is accurate, consistent, and actionable. - Create and maintain SOPs, process maps, and knowledge articles, including approval and access controls for change requests and data access requests. - Investigate recurring issues and prioritize process improvements, self-service, and automation based on employee impact, risk, and effort. - Coordinate change requests with HRIS specialists and project managers, including requirements, approvals, testing, support handovers, and process adoption. What you will Need to Succeed - 8+ years of experience in HRIS or IT service operations, or HR Technology, shared services, or operational excellence, with hands-on responsibility for ticket management and process improvement. - Hands-on experience with ticketing tools such as Jira Service Management, ServiceNow, or Zendesk, managing queues, priorities, SLAs, and escalations for support tickets, change requests, and data access requests. - Strong data analytics skills, including Excel or Google Sheets and reporting tools, with the ability to validate data, identify root causes, and translate insights into practical improvements. - Experience creating SOPs and process maps, standardizing workflows, and helping teams adopt consistent ways of working. - Experience defining service metrics and KPIs, establishing baselines and targets, and building dashboards that balance efficiency, quality, and customer satisfaction. - Strong stakeholder management skills, with the ability to align technical and business teams, manage expectations, and drive action through clear written and spoken English. - A proactive approach and strong ownership, with sound prioritization and judgment when handling confidential employee data and access controls. It is Great If You Have - Hands-on Workday experience, including HRIS support, business processes, reporting, or security and access management. - SQL skills or experience with Power BI, Tableau, or Zendesk Explore. - Practical knowledge of ITIL, Lean, Six Sigma, self-service, or workflow automation. - Experience working across regions in an international technology company. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our diverse global team fosters a work environment rich in creativity, collaboration, and innovation. Through technology, experimentation, and ownership, we strive to make travel easy and rewarding for everyone. The Opportunity We are looking for a strategic and hands-on Content Marketing Manager to help shape and scale our B2B content marketing efforts. In this role, you will own the development and execution of a content strategy that strengthens brand awareness, establishes thought leadership, communicates our technology and solutions, and supports business growth across the marketing funnel. You will work closely with senior leaders and cross-functional teams across Marketing, Product, Sales, and Strategy to uncover compelling stories, translate complex business insights into clear narratives, and develop high-impact content for B2B decision-makers. This is an exciting opportunity for someone who combines strong business acumen, exceptional storytelling, and sharp editorial judgment with the ability to turn strategy into execution. You will play a key role in building a scalable B2B content marketing engine. Key Responsibilities - Content Strategy & Planning - Own and execute a comprehensive B2B content strategy aligned with brand positioning, business priorities, go-to-market plans, and the customer journey. - Define key content themes, editorial priorities, and annual content roadmaps across awareness, consideration, conversion, and customer engagement. - Identify content opportunities through industry trends, competitive intelligence, customer insights, and business performance data. - Establish content performance metrics and continuously optimize the strategy based on audience engagement, lead generation, and pipeline contribution. - Thought Leadership & Content Development - Develop compelling, insight-led content that establishes our brand and executives as trusted voices in the B2B travel and technology industry. - Lead the creation of thought leadership articles, industry reports, whitepapers, case studies, customer success stories, blog posts, and executive LinkedIn content. - Proactively identify and develop compelling stories by working with internal experts, commercial teams, and external partners. - Translate complex technology, product capabilities, data, and business insights into clear, differentiated narratives tailored to senior B2B audiences. - Product Storytelling & Sales Enablement - Partner with Product, Sales, and Strategy teams to articulate compelling value propositions, product differentiation, and customer benefits. - Develop high-impact sales and marketing assets, including product one-pagers, solution narratives, case studies, website content, and partner-facing presentations. - Support go-to-market initiatives and product launches with content that drives awareness, consideration, and commercial engagement. - Ensure content addresses customer pain points and supports business development and sales conversations. - Executive Communications & Presentations - Lead the end-to-end development of high-impact executive presentations for industry conferences, flagship events, partner summits, and strategic engagements. - Partner directly with senior executives to develop compelling storylines, synthesize complex information, and translate strategic priorities into clear, persuasive narratives. - Coordinate cross-functional inputs, reconcile stakeholder feedback, and deliver executive-ready content under tight timelines. - Maintain a high standard of storytelling, message clarity, and visual communication in collaboration with creative teams. - Content Operations & Cross-Functional Collaboration - Manage end-to-end content production, from ideation, research, and briefing to development, stakeholder approvals, and publication. - Work collaboratively across Product, Sales, Marketing, Strategy, and other teams to align content with business priorities and audience needs. - Manage external agencies, freelancers, and creative partners, providing clear briefs and actionable editorial feedback. - Leverage AI tools and scalable content workflows to improve efficiency, quality, and speed of execution while maintaining strong editorial standards. - Ensure consistency of messaging, tone of voice, and content quality across channels and formats. What You'll Need to Succeed - 6–8 years of relevant experience in B2B content marketing, content strategy, or product marketing, preferably within SaaS, technology, platform, or marketplace businesses. - Strategic content ownership: Proven experience independently developing and executing content strategies, defining editorial priorities, and connecting content initiatives to business objectives. - Exceptional storytelling and editorial skills: Strong writing, editing, research, and synthesis capabilities, with a portfolio demonstrating high-quality thought leadership, case studies, and B2B marketing content. - Strong business acumen: Ability to understand complex business models, commercial strategies, product value propositions, and customer needs, and translate them into compelling content. - Executive communication: Demonstrated experience developing senior executive presentations, translating complex ideas into impactful narratives, and engaging confidently with senior leadership. - Stakeholder management: Proven ability to influence and collaborate with cross-functional teams and senior stakeholders, navigate competing priorities, and drive projects forward without direct authority. - Project management and execution: Strong ownership, attention to detail, and ability to manage multiple projects independently in a fast-paced environment. - Data-driven mindset: Ability to use research, customer insights, and performance data to inform content decisions and measure effectiveness. - AI fluency: Hands-on experience leveraging generative AI tools to accelerate research, content development, editing, and workflow efficiency while maintaining accuracy and originality. - Excellent English communication skills, both written and verbal, with the ability to communicate effectively with global teams and senior business audiences. Nice to Have - Experience in travel technology, e-commerce, digital marketplaces, or B2B partnership ecosystems. - Experience developing content for industry conferences, executive thought leadership programs, or large-scale B2B events. - Familiarity with SEO, content distribution, CRM, marketing automation, and content performance analytics. - Experience building content processes and scalable editorial workflows in a growing organization. Why Join Us? You will have the opportunity to shape the B2B content strategy, work directly with senior business leaders, and create compelling narratives that bring our technology, solutions, and partnerships to life. This role offers a unique combination of strategic ownership, creative storytelling, and hands-on execution, with the opportunity to build meaningful content programs that influence brand perception and business growth. Join us in shaping the future of B2B travel technology. #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicanteockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaar data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java #eventmarketing Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Agodaについて Agodaは、旅行を通じて世界をつなぐ会社です。2005年、旅行への情熱を持つ2人の幼なじみの友人である起業家が、誰もがより簡単に世界を旅できるようにするため、Agodaを設立しました。 現在、AgodaはBooking Holdings（NASDAQ：BKNG）の一員であり、90か国以上から集まった7,000人を超える多様なメンバーが、世界各地のオフィスで働いています。私たちは毎日、世界中にある数百万軒のホテルや宿泊施設、フライト、アクティビティをお得な価格で提供し、人々をさまざまな旅行先や体験につないでいます。 Agodaでは、毎日が新しい挑戦の連続です。データとテクノロジーは私たちの企業文化の中心にあり、好奇心とイノベーションを支えています。最高の旅を始め、世界中の人々の旅行体験をより良いものにしたい方は、ぜひAgodaに参加してください。 Get to Know our Team The Corporate Strategy team works directly with Agoda’s management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities. チームについて コーポレート戦略チームは、Agodaの経営陣と直接連携し、データ分析を通じて事業にとって重要なインサイトを提供しています。また、部門横断で目標と実行内容を整合させ、戦略的な取り組みを推進しています。 会社全体の最重要課題と日々のオペレーションを結び付け、初期段階のアイデアを大きな成果につながる機会へと発展させることが、私たちの役割です。 The Opportunity You will be focusing on information generation and strategy formulation at business level. You will get to work closely with senior executives across functions, such as product, supply, marketing, and finance, to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics. 募集概要 本ポジションでは、事業レベルでの情報創出と戦略策定を担当します。プロダクト、サプライ、マーケティング、ファイナンスなど、さまざまな部門のシニアエグゼクティブと緊密に連携し、Agodaの戦略策定と重要な事業施策の推進に取り組みます。 市場、競合、事業トレンドに関する優れたインサイトを生み出し、その知見をAgoda全体に共有することで、重要な意思決定を支援します。また、責任範囲の明確化や重要な成功指標の特定、モニタリングを通じて、経営陣によるAgodaの効果的な運営を支援します。 In this role, you will get to - Conduct industry and competitor data analysis to support the definition of priorities and key issues - Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders - Create business cases for initiatives to be pursued across Agoda - Support in the articulation of country, department, and strategy - Support ad hoc projects, leading independent workstreams - Support Directors and Associate Directors in the creation of material for the Board and Management team - Build SQL queries to gather data from multiple databases within Agoda and work with the analytics team to gather the required information for analysis 主な業務内容 - 業界および競合に関するデータ分析を行い、優先事項や主要課題の定義を支援 • パフォーマンスを追跡し、成長ドライバーを特定するためのダッシュボードを構築 • 分析結果と提案をプレゼンテーションを通じてステークホルダーに伝達 • Agoda全体で推進する施策のビジネスケースを作成 • 国、部門、戦略の方向性の整理を支援 • アドホックなプロジェクトを支援し、独立したワークストリームをリード • 取締役会や経営陣向け資料の作成において、ディレクターおよびアソシエイトディレクターを支援 • Agoda内の複数のデータベースから情報を収集するためのSQLクエリを作成 • 分析に必要な情報を収集するため、アナリティクスチームと連携 What you will need to succeed - Experience in data analysis from top-tier consulting, investment banking, private equity, or strategy or business roles in a fast-growing global technology company - Bachelor’s degree or higher from a top university in a quantitative subject, such as computer science, mathematics, engineering, business, science, or a relevant field of study - Background working experience in a consultancy firm - Strong analytical and problem-solving skills - Knowledge of SQL or Tableau, or willingness to invest time to learn - Ability to think strategically, learn fast, and understand new business dynamics - Excellent organizational skills, attention to detail, and ability to work independently - Excellent verbal and written communication skills in English - An innate desire to take ownership, make an impact, and influence outcomes 応募資格 - トップティアのコンサルティングファーム、投資銀行、プライベートエクイティ、または急成長中のグローバルテクノロジー企業におけるデータ分析経験 • コンピューターサイエンス、数学、工学、ビジネス、理系分野、または関連分野における、評価の高い大学の学士号以上 • コンサルティングファームでの勤務経験 • 高い分析力および問題解決力 • SQLやTableauの知識、または学習する意欲 • 戦略的に考え、迅速に学び、新しいビジネス環境を理解する能力 • 優れた組織力、細部への注意力、主体的に業務を進める能力 • 英語での優れた口頭および書面でのコミュニケーション能力 • オーナーシップを持って成果を生み出し、結果に影響を与えたいという強い意欲 It is great if you have - Some knowledge of the key levers of the OTA industry - Strong presentation and negotiation skills 歓迎条件 - OTA業界における主要な成長ドライバーに関する知識 • 優れたプレゼンテーション力および交渉力 This role is based in Bangkok, Thailand or Tokyo, Japan. Relocation support will be provided. 本ポジションはタイのバンコクまたは日本の東京勤務です。転居サポートを提供します。 Our Purpose: Bridging the World Through Travel We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. We are a skillful, driven, and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. 私たちの目的：旅行を通じて世界をつなぐ 私たちは、旅行によって人々が暮らす素晴らしい世界をより深く楽しみ、学び、体験できると考えています。旅行は人々や文化をより近づけ、共感、理解、幸福を育みます。 Agodaには、世界中から集まった能力と意欲にあふれる多様なメンバーが在籍しています。イノベーションを生み出すテクノロジーと強固なパートナーシップを活用し、すべての人にとって旅行をより簡単で価値あるものにすることを目指しています。 Agodaでは、人こそが私たちの強みだと考えています。真剣に仕事に取り組みながら、楽しむことも大切にしています。より良いものを生み出すことに情熱を持つ方を歓迎します。 Discover more about working at Agoda - Agoda Careers - Facebook - LinkedIn - YouTube Agodaについてさらに知る - Agoda Careers - Facebook - LinkedIn - YouTube Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. 機会均等雇用主 Agodaでは、さまざまなバックグラウンドや価値観を持つ人々が働いています。多様な人材を採用し、コラボレーションとイノベーションを促進する包括的な環境を大切にしています。 採用は、性別、年齢、人種、肌の色、国籍、宗教、婚姻状況、妊娠、性的指向、性自認、障がい、国籍、退役軍人または軍務経験の有無、その他法律で保護されている属性にかかわらず、能力と資格のみに基づいて行われます。 ご応募いただいた情報は、将来の求人への適性を検討するために保管する場合があります。保管された情報の削除を希望する場合は、いつでもお申し出いただけます。 Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. 免責事項 Agodaは、第三者または人材紹介会社からの未承諾の候補者紹介について、いかなる条件も受け入れず、候補者の代理を認めません。未承諾または投機的な履歴書を受け取った場合、Agodaは紹介手数料を支払う義務を負うことなく、候補者に直接連絡し採用する権利を有します。 Please review our Hiring Process Guidelines before your interview Please review our Hiring Process Guidelines before your interview to learn how interviewing at Agoda works. 面接前に採用プロセスに関するガイドラインをご確認ください 面接の前に、Agodaの採用プロセスに関するガイドラインをご確認ください。Agodaの面接の進め方について詳しくご覧いただけます。 #London #Paris #Singapore #Bangkok #munich #newyork #strategyconsulting #consulting #hongkong #taipei #berlin #amsterdam #helsinki #bucharest #milan #copenhagen #warsaw #tokyo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity Global Mobility (GM) enables Agoda to bring talent to the right place at the right time, from pre-hire assessment and relocation to visa coordination, business travel, and post-arrival support. As our hiring volume and the complexity of cross-border moves continue to grow, we are looking for a People Global Mobility Analyst to join the team on a 6-month fixed-term contract. In this role you will be a key contributor to our day-to-day mobility operations, helping us deliver timely, accurate, and welcoming experiences for relocating employees and their families. You will support the CEG department initially and may rotate across other departments based on business needs. This role suits someone who is detail-oriented, proactive, comfortable with high-volume work, and keen to improve how we work. This role is based in Bangkok. Learn more about Life in Bangkok: https://lifeinbangkok.careersatagoda.com/ In this Role, you'll get to - Co-own day-to-day Global Mobility operations for the assigned departments, in line with KPIs, SLAs, and OKRs. - Support the end-to-end mobility process for expat and relocating hires: document collection and review, visa folder set-up, employee follow-ups, relocation logistics (flights, accommodation, airport transfers), pre-arrival communications, and tracker updates. - Support visa requests, including coordination with immigration teams and external vendors to meet timelines. - Respond to employee, Talent Acquisition, and hiring manager queries, escalating complex cases to the appropriate team members. - Support schooling and education-related matters for relocating employees and their families, including school information, partner school coordination, and employee enquiries. - Support audits, compliance tracking, and documentation, including data accuracy checks in Workday and trackers, and audit reporting. - Prepare reports and perform ad hoc analysis on case volumes, SLAs, and workload trends to support decision-making. - Contribute to Global Mobility projects, including process improvement, automation of manual tasks, and the ongoing rollout and optimization of GMOB set up - Create and maintain guidelines, templates, playbooks, and knowledge articles to keep processes clear and consistent. - Assist with vendor coordination, including PO number requests and invoice validation. - Work with partner teams (Talent Acquisition, HR Operations, Immigration, Onboarding, Payroll, Tax, Finance) to resolve issues quickly and improve service delivery. What you'll Need to Succeed - Bachelor's degree in Human Resources, Business, or a related field. Fresh graduates and early-career professionals are welcome. - Strong organizational skills, time management, and attention to detail, with the ability to prioritize and manage competing demands in a high-volume environment. - Excellent verbal and written communication skills in English. - Ability to communicate and build relationships with stakeholders and multicultural teams. - Analytical mindset with working knowledge of Excel or similar tools for tracking, reporting, and basic analysis. - Ability to shift priorities and move fast based on business needs. - Service-oriented mindset, high integrity, and the ability to maintain confidentiality when handling personal and sensitive employee data. - Ability to work independently and as part of a team, with a proactive, can-do attitude. - Available to commit to a 6-month fixed-term contract. It's great if you have - Experience in HR operations, onboarding, global mobility, immigration, or relocation. - Familiarity with Workday, Greenhouse, Zendesk, or similar HR and case-management tools. - Experience with process improvement, documentation, or audit and compliance support. - Passion for People and for ensuring that relocating employees and their families have a smooth start at Agoda. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot. Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression. The opportunity: This role is BANGKOK-BASED, RELOCATION PROVIDED. Our Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions. You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs. By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position. In this role, you'll get to: - Analyze the online travel ecosystem, markets, competitive landscape and user requirements. - Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly. - Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies. - Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions. What you'll need to succeed: - Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). - Proven ability to leverage analytics and quantitative methods to inform and influence decision-making - Strong data skills - Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders - Experience developing and launching products - Experience leading global product vision, go-to-market strategy and design discussions. - Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change - Hands-on mentality It's great if you have: - MBA or Master’s degree in Math, Economics, Computer Science or Statistics - Data tools - SQL, Python, R, or equivalent #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #seoul #madrid #barcelona #zurich #geneva #warsaw #budapest #vienna #bratislava #bucharest #sofia #athens #ankara #jakarta #manila #kuala_lumpur #ho_chi_minh_city #hanoi #beirut #riyadh #jeddah #doha #cape_town #johannesburg #mexicocity #guadalajara #santiago #buenosaires #sao_paulo #rio_de_janeiro #bogota #lima #caracas #auckland #wellington #calgary #edmonton #ottawa #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ML Platform in Agoda Agoda ML and AI Platform is built on self-managed Kubernetes and powered by Kubeflow, an open-source solution that enables efficient machine learning workflows. Our AI Ops team combines the best practices of software engineering with data science to help Machine Learning Engineers and Data Scientists work more effectively, meaning we aim to incorporate data/model versioning, collaboration, monitoring etc. in an intuitive way that allows our users to prosper within the field. In This Role, You’ll Get to: - Lead the design, development, and implementation of on-premises MLOps solutions that support the delivery of machine learning models - Collaborate with data scientists and software engineers to build scalable and efficient data pipelines and model training and deployment systems - Develop and maintain monitoring and management tools to ensure the reliability and performance of our on-premises MLOps infrastructure - Work with stakeholders across the organization to understand their machine learning needs and requirements, and to develop MLOps solutions that meet those needs - Stay up-to-date with the latest trends and technologies in MLOps, machine learning, and artificial intelligence, and share your knowledge with the team to help us stay at the forefront of the field - Mentor junior members of the team and help them grow their skills and expertise in MLOps - Troubleshooting and debugging user issues What You’ll Need to Succeed - 5+ years of experience in MLOps, Software engineering, Data engineering, or a related field - Strong programming skills in a modern programming language (Java, Scala, Python, Kotlin) - Hands-on experience with Kubernetes—deploying and operating workloads (jobs, services, or ML/training pipelines), debugging pod failures, and working with core concepts (Deployments, ConfigMaps/Secrets, Services, resource limits) - Excellent communication and collaboration skills, and the ability to work effectively in a team environment - Value code simplicity and performance It’s Great if you have: - Understanding of ML Projects lifecycle - Experience with MLOps platforms, such as Kubeflow or MLFlow - Experience with ML frameworks – like scikit-learn, LGBM, Tensorflow, PyTorch etc. - Experience with Big Data tools – Spark, S3, Hadoop - Strong knowledge of containerization and container orchestration technologies, such as Docker and Kubernetes - Experience with DevOps and CI/CD practices - Has experience building and scaling model serving tools, i.e building APIs with tight SLAs - Passion for the engineering behind machine learning, and scaling it - Experience designing and building MLOps infrastructure, including data pipelines, model training and deployment systems, and monitoring and management tools. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: We’re a team of engineers focused on making it easier for Agoda’s developers to build, deploy, and operate software at scale. We own core developer platforms and tools from source control and CI/CD to service discovery and deployment and continually improve their reliability, security, and ease of use. Our work spans software engineering, DevOps, and people leadership, with the opportunity to shape technical direction and support a wide engineering community. Together, we tackle complex challenges, strengthen engineering practices, and help teams across Agoda deliver with confidence. The DevOps Engineering Manager role at Agoda combines hands-on software engineering, deep DevOps expertise, and strong people leadership. We’re looking for a software developer at heart—someone who can design and build software, lead technical decisions, and grow engineers while applying DevOps practices at scale. In this role, you’ll get to: - Lead hands-on software development across design, coding, testing, deployment, and operations. - Design and build services, APIs, developer platforms, and internal tools that improve engineering productivity. - Stay close to the code through implementation, code reviews, and architectural decisions. - Build and scale CI/CD and security automation across approximately 1 million pipelines per month. - Own and evolve core developer systems, including source control, CI, service discovery, and deployment platforms. - Apply software engineering principles to solve infrastructure and delivery challenges, building reliable, scalable, and maintainable solutions. - Set technical direction and drive best practices in software design, automated testing, and code quality. - Coach and grow engineers while building a high-performing team. What you’ll need to succeed: - A strong software development background, complemented by deep DevOps expertise. - Experience leading an engineering team with at least 5 direct reports. - Strong hands-on experience designing, building, testing, and maintaining software across the full SDLC. - The ability to write production-quality code in a modern language, preferably Go or Python. - Experience building software systems, APIs, internal platforms, or developer tools. - Solid software engineering fundamentals, including system design, maintainability, automated testing, and code reviews. - Practical experience with CI/CD, containerisation, and cloud-native practices, using technologies such as Git, Docker, and Kubernetes. - The ability to make autonomous, data-driven decisions and take ownership of outcomes. - Experience managing Agile or Scrum teams effectively. It’s great if you have: - Built developer platforms or engineering productivity tools. - Developed full-stack applications using React.js and Go. - Worked with Kubernetes, Ansible, Consul, or Vault. - Used SQL and NoSQL databases, such as PostgreSQL or Elasticsearch. - Improved observability, platform reliability, security automation, or developer experience. - Why this role is different: - Combine software engineering, DevOps, and people leadership. - Build tools and platforms used by engineers across Agoda. - Solve complex engineering challenges at a significant scale. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role.  The Global Mobility Coordinator supports the coordination of business-travel arrangements. This role focuses on operational execution, stakeholder and vendor coordination, case tracking, documentation, invoicing, and responsive support to employees and internal stakeholders. The successful candidate will help ensure that travel cases are handled accurately, efficiently, and in accordance with established processes and requirements. In this role, you will get to: - Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively - Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise - Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements - Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner - Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed - Provide accurate information on visa processes, document requirements, and expected timelines under guidance - Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details - Support updates to process documentation and contribute to administrative and operational improvements - Collaborate effectively with team members and stakeholders across different locations to ensure smooth case handling As part of a dynamic and globally connected People team, the successful candidate will have the opportunity to build expertise in business-travel operations, strengthen problem-solving and stakeholder-management skills, and contribute to a seamless travel experience for Agoda employees worldwide. What you'll Need to Succeed: - Bachelor’s degree or equivalent qualification; fresh graduates are welcome to apply - Good command of English and Thai, both written and spoken - Strong coordination and communication skills when working with employees, stakeholders, and external vendors - Organized and reliable, with the ability to manage multiple cases and meet deadlines - Detail-oriented, with high accuracy when handling travel requests, invoices, documentation, and records - A fast learner who is comfortable following established processes, checklists, and guidelines - A clear communicator who understands their responsibilities and demonstrates a strong sense of urgency and adaptability when handling time-sensitive work Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team:  Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.  Are you a dynamic leader with a knack for driving success in a multicultural environment? You lead the Vietnamese customer service operation end to end: the Team Managers who run day-to-day delivery, the performance of the floor, and the quality of the customer experience. You turn CEG strategy into a clear roadmap for your teams, hold the line on operational standards, and build leaders who can coach, decide, and improve without waiting to be told. Success is measured across four outcomes: operational excellence, engaged people leadership, continuous improvement, and customer/partner focus. What you will do Strategy and execution - Cascade department priorities into a practical team roadmap; keep daily operations stable while leading change. - Own SLA, shrinkage, and Closure performance for your language; spot risk early and drive recovery with clear owners and timelines. - Surface trade-offs and recommend strategic decisions based on your own analysis of your scope People leadership - Coach and performance-manage Team Managers: rigorous 1:1s, inspire & develop through coaching, succession and IDPs, and have honest conversations when needed. - Hire and retain strong talent; build a bench so the operation is resilient. - Connect with your teams: monthly agent connects, skip-levels, and at least one immersion session per quarter. - Shape a culture of ownership, feedback, and Agoda values; run recognition that reinforces the right behaviors. Data-led improvement - Use customer, agent, and ops data to find patterns, size opportunities, and turn hypotheses into stakeholder-ready recommendations. - Surface meaningful improvement opportunities to leadership and follow through to impact. Customer and partner focus - Own CSAT and CX outcomes for your language. - Identify recurring pain points, carry the voice of your customers across the organization, partner with stakeholders to find & implement solutions. Experience and requirements Must-have - 5–7 years professional experience, including experience leading managers and medium-sized teams (>75 FTE). - Proven track record of performance management, coaching, and lifting team results through others. - Strong analytical and process-improvement skills; comfortable with KPI scorecards and action planning. - Excellent written and spoken English; native Vietnamese strongly preferred. - Experience leading through change (tech, process, or org). Nice-to-have - Contact center / BPO / e-commerce / travel industry experience. - Project or quality certifications (e.g. PMP, Six Sigma, COPC). - Experience in a multi-site or regional operations environment. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. Our Global Employee Relations team partners with ER Services, HR Business Partners, Legal, Compliance, and business leaders to strengthen fair, consistent, and legally sound people practices. We provide expert consultation, establish governance and decision frameworks, identify systemic risk, and translate insights into practical policies, processes, and organizational capability. The Opportunity We are looking for an experienced Employee Relations Senior Consultant to join our Global Employee Relations team. As a senior individual contributor, you will provide expert consultation on employee relations, employment policy, workplace risk, and industrial relations. Rather than owning routine case management, you will act as an escalation and advisory partner to ER Services, HR Business Partners, and leaders—helping them interpret policy, navigate complex or precedent-setting matters, and make consistent, well-reasoned decisions. You will also strengthen ER governance, quality assurance, policy and process design, risk insight, and organizational capability across our global operations. What You'll Do - Provide Senior ER Consultation: Serve as a trusted subject-matter expert to ER Services, HR Business Partners, and leaders, providing practical advice on complex, sensitive, novel, or precedent-setting employee relations matters. - Interpret Policy and Legislation into a scalable approach: Translate employment legislation, regulatory developments, and company policies into clear, accessible guidance that supports consistent and legally sound decision-making across all markets that we operate. - Strengthen ER Governance: Define and maintain minimum standards, decision frameworks, escalation criteria, playbooks, templates, and governance practices for employee relations processes and decisions. - Provide Quality Assurance: Conduct thematic, sample-based, or targeted reviews of ER practices and selected higher-risk matters to assess consistency, documentation quality, control effectiveness, and alignment with policy. - Advise on Complex Workforce Matters: Support HR partners and leaders on restructures, collective matters, significant employment decisions, policy exceptions, and other high-impact situations by providing options, risk assessments, and recommendations. - Support Union and Industrial Relations: Provide subject-matter advice on union engagement, collective consultation, bargaining, and dispute resolution. Partner with local ER and HR Business Partner teams on preparation, proposal analysis, leader briefings, negotiation scenarios, and consultation guidance. - Monitor Risk and Compliance: Identify emerging employment, workforce, regulatory, and reputational risks; support appropriate escalation; and maintain visibility of material trends, control gaps, and remediation priorities. - Improve Policy and Process: Use case trends, employee feedback, disputes, audit findings, and external developments to recommend practical improvements to policies, processes, controls, and manager guidance. - Build ER Capability: Develop and refine toolkits, decision trees, FAQs, training, and calibration forums that strengthen the capability of ER Services, HR partners, and managers while maintaining clear ownership of operational decisions. - Partner Across Functions: Work closely with Legal, Compliance, People Analytics, and other stakeholders on audits, regulatory matters, dispute forums, and cross-functional improvements, while respecting the distinct accountabilities of each function. Required Qualifications - Minimum 8 years of experience in Employee Relations, Labor or Industrial Relations, employment policy, HR risk, or HR Business Partnering roles within large, complex, or regulated organizations. - Demonstrated experience advising on complex, sensitive, or precedent-setting employee relations matters without relying on direct operational ownership. - Strong working knowledge of employment legislation, employee relations, workplace dispute resolution, and industrial relations practices. - Experience developing, interpreting, or governing employment policies, decision frameworks, controls, playbooks, or assurance processes. - Ability to translate complex legal, regulatory, and organizational requirements into practical guidance for HR partners and leaders. - Strong risk assessment, critical thinking, and judgment, with the ability to present clear options, implications, and recommendations. - Strong consultation, influencing, facilitation, negotiation, and conflict-resolution skills. - Ability to build credibility and influence senior stakeholders without direct authority in a global, matrixed environment. - Experience using qualitative and quantitative insights to identify systemic issues and improve policy, process, or organizational capability. - High levels of discretion, integrity, and sound judgment when handling sensitive and confidential matters. - Degree in Human Resource Management, Law, Industrial Relations, or a related discipline—or equivalent professional experience. - Fluency in written and spoken English. Preferred Qualifications - Experience working across multiple jurisdictions, cultures, or business models. - Experience supporting union engagement, collective consultation, bargaining preparation, or industrial dispute resolution. - Experience with ER quality assurance, audits, compliance reviews, or risk and control frameworks. - Curiosity and the confidence to challenge established practices constructively. - Strong ownership, attention to detail, humility, and flexibility. #Bangkok #Singapore #Jakarta #KualaLumpur #Berlin #Bucharest #Budapest #HongKong Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) - Ability to communicate fluently in English - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Experience in digital marketing - Academic research experience #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. In this Role, you’ll get to: - Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners). - Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country - Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value. - Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth. - Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner. - Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter. - Responds to the needs and requests of hotel partners in a timely and effective manner. - Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager. What you’ll Need to Succeed:  - Bachelor’s degree  - Minimum 3 years of experience in business development and/or account management  - Strong interpersonal skills & ability to influence both external / internal stakeholders  - Experience in internet/e-commerce preferred  - Ability to convince senior stakeholders with insight from data and problem-solving skills  - Team player with a professional “get it done” attitude and work ethic  - Proven success in acquiring, building & maintaining long term customer relationships  - Adapts well to change and able to work in a fast-paced environment.  - Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   - Strong Proficiency in English and Thai It’s great if you have:  - Experience in Travel industry  Equal Opportunity Employer Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers. The Opportunity This role is responsible for expanding the supply of non-hotel accommodations in Thailand and Vietnam, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth. The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Thai and Vietnam markets, including ensuring we obtain the best prices and availability for our customers. This position is based in our Bangkok office. You will work closely with colleagues across regional and central teams, including counterparts within your respecting countries. In this role, you will be responsible for: - Lead the implementation of Homes market strategy in Thailand and Vietnam. - Lead, inspire, coach and develop teams to grow our local business. - Implement strategies with Homes partners to enhance productivity and opportunities to maintain a competitive advantage. - Deliver on country commercial and profitability targets. - Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. - Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. - Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. Please note that responsibilities may evolve based on business needs. What You’ll Need to Succeed: - More than 7 years of professional experience - Fluency in English & Thai is required - Proven strong leadership skills, team leader and team player is a must - Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships - Relevant commercial, business development or general management experience - Deep numerical and analytical skills and attention to details - Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders - A curious mindset, energized by and adapt well to changes - Be creative and innovative - Professional “get it done” attitude and work ethic - Experience in e-commerce, online businesses, or technology is preferred; a consulting background is a plus. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The Senior Manager, Tax Controversy role is central to protecting the company’s tax profile, managing financial and reputational risk, and contributing to the company’s influence on the evolving tax landscape. The successful candidate will shape the company’s engagement with tax authorities and policymakers around the world, while strengthening internal readiness and resilience. The Opportunity: As a Senior Manager, Tax Controversy, you will be responsible for leading and supporting the company’s global tax audits, disputes, tax authority engagement, and defense of the company’s direct and indirect tax positions across multiple jurisdictions. You will report directly to the Global Lead for Tax Controversy. This role will own and coordinate all phases of tax audits and disputes, from initial information requests through resolution, while shaping best-practice frameworks and partnering with Government Affairs, Legal and Commercial teams to support and influence tax policy in key markets. The ideal candidate is a senior tax professional with strong technical expertise in tax law, significant experience managing complex cross border controversies and regional tax disputes, proven negotiation skills, and a track record of developing robust audit defenses and acting as a trusted advisor to senior leadership. What You’ll Do: Tax Controversy & Audits Support: - Independently manage assigned tax controversy matters, including audits, notices, refund claims, appeals, and litigation. - Act as the lead for assigned cases, setting strategy and overseeing end-to-end management from initial inquiry to resolution. - Serve as the primary point of contact with tax authorities, external advisors, and internal stakeholders on assigned controversy matters. Strategy, Technical Analysis & Defense - Develop and implement effective strategies for resolving tax disputes and managing tax risk across jurisdictions. - Analyze and interpret complex tax laws, regulations, treaties, and case law to support and defend the company’s tax positions. - Prepare, review, and quality-control responses to tax authority inquiries, RFIs, and audit findings, ensuring technical accuracy and consistency. - Draft and review persuasive arguments, legal memoranda, position papers, and documentation for dispute resolution, appeals, and litigation. Tax Governance and Controls: Frameworks, Processes & Documentation - Develop and maintain best-practice frameworks, playbooks, templates, and documentation standards for managing tax audits and controversy globally. - Maintain comprehensive and well-organized documentation and records of all controversy-related activities in the region and globally. - Support the company’s global tax strategy and ensure consistency in controversy management and messaging across jurisdictions. - Drive the tax control framework, ensuring tax controls are designed, documented, executed and continuously improved to support compliant, defensible and audit-ready tax positions. - Drive standardization, automation and simplification across tax processes, with a focus on improving the quality, consistency and evidentiary strength of tax data and documentation. - Incorporate AI-enabled ways of working in a practical and responsible manner, including improving velocity, consistency and scalability without compromising technical quality, audit readiness or risk management. - Ensure governance and controls materially enhance controversy readiness, audit support, documentation quality and the defensibility of Agoda’s filed and reported tax positions. Cross-Functional Collaboration & Policy Input - Collaborate closely with internal Tax, Legal, Government Affairs, PR, Finance, and business teams to ensure aligned positions and coordinated responses. - Monitor tax and policy developments globally and assess the potential impact on ongoing and future controversies. - Provide technical input to policy and advocacy initiatives, working with Government Affairs and industry groups where relevant Controversy Readiness & Training - Support the identification, assessment, and communication of controversy-related tax risks, exposures, and mitigation actions. - Promote tax controversy awareness and best practices within the Agoda Group and in collaboration with other BHI brands. - Develop practical training materials and provide guidance for junior team members and other departments on tax controversy. - Drive continuous improvement in controversy management processes, incorporating learnings from past audits and disputes into future risk mitigation - Maintain clear, timely updates and case documentation for the Global Lead for Tax Controversy and relevant internal stakeholders. Required Qualifications: - Bachelor’s degree in Accounting, Finance, Law, or related field; advanced degree (JD, LLM, MST, or equivalent) preferred. - Legal training (law degree or experience as a tax lawyer) strongly preferred - Professional certification (CPA, Chartered Accountant, or equivalent) is an advantage. - Minimum 8-10 years of relevant experience in tax controversy, audit defense, or tax litigation, in law firms, accounting firms or MNCs with significant experience in the Asia Pacific region (e.g., China, Japan, Korea, Southeast Asia, Australia, India). Experience with US and European tax matters would be an added advantage. - In-depth knowledge of tax laws, regulations, and dispute resolution processes. - Demonstrated experience leading complex, multi-jurisdictional tax audits or disputes, including direct interaction with tax authorities. - Proven ability to draft and review high-quality technical documentation (position papers, memos, correspondence with authorities). - Excellent analytical, negotiation, and communication skills advocacy skills for use within Tax and Finance as well as with external stakeholders and tax authorities - Ability to work independently and collaboratively in a fast-paced, multicultural environment. - Experience working effectively across cross-functional teams. - Strong project management and organizational skills. - Agility to quickly adjust to changing priorities, combined with the ability to balance multiple priorities. - Proficiency in English required; additional Asia Pacific language skills are an advantage. Why Join Us? - Opportunity to work with a dynamic and experienced team - Exposure to complex, high-profile tax matters across the Asia Pacific region and Globally - Competitive compensation and benefits package - Professional growth and development opportunities #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Manila #HoChiMinh #Jakarta #Prague #Berlin #Madrid #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. The Opportunity: As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms at global scale.. In this Role, you’ll get to: - Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences. - Drive the development of front-end and full-stack solutions across core product areas - Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences. - Shape architecture across areas such as state management, SSR, micro-frontends, and API integration. - Ensure new features are performant, maintainable, observable, and production-ready. - Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way. - Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery. - Support integration with backend services through REST, GraphQL, WebSockets, and other service interfaces. - Drive technical decisions around performance, reliability, monitoring, and maintainability in production. - Mentor engineers and grow team capability in both modern web engineering and evolving product development practices. What you’ll Need to Succeed: - Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue. - Demonstrate solid hands-on expertise in JavaScript / TypeScript and front-end development. - Apply strong knowledge of web performance optimization, scalability, and frontend best practices. - Show experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets. - Drive strong technical and people leadership, with proven mentoring and coaching ability. - Collaborate effectively with product, design, and engineering stakeholders. - Contribute to architectural decisions across SSR, micro-frontends, and state management. - Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications. - Communicate clearly and thrive in a fast-paced, collaborative environment. It’s Great if you have: - Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. - Demonstrate familiarity with Agile development methodologies. - Show experience with mobile web, cross-platform frameworks, or cloud platforms. - Apply experience with analytics, A/B testing, and SEO for large-scale web products. - Demonstrate experience building customer-facing products in high-traffic or global-scale environments. #bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #liverpool #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4 #LI-Hybrid #LI-ST2 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the Agoda Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, but we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. Job Description - Supervise and oversee day-to-day Accounts Payable financial and accounting activities, including supplier payments, ensuring all financial transactions are accurate, properly authorized, executed, and recorded on time. - Lead month-end closing activities, including the reconciliation of Accounts Payable-related accounts, analysis of unusual items, and timely resolution of discrepancies and outstanding balances. - Review and monitor accounting processes, systems, and procedures to ensure effective operation and compliance with internal controls, applicable regulations, accounting principles, and company standards. - Provide guidance and oversight for complex transaction processing, ensuring appropriate review, accurate resolution, and timely completion. - Identify, assess, and escalate unusual or high-risk items and cases for discussion, ensuring timely resolution in consultation with relevant stakeholders. - Lead and support projects, process improvements, and other initiatives to enhance efficiency, control, and service quality, ensuring delivery within agreed timelines. - Act as a key Finance business partner by proactively collaborating with stakeholders within and outside Finance and ensuring responsive, effective, and fair support. - Coach, guide, and support team members in daily operations, complex cases, accounting matters, and adherence to policies and procedures. - Coordinate and prioritize team responses to ad hoc requests, ensuring appropriate ownership, timely delivery, and high-quality outcomes. What you’ll need to succeed - Bachelor’s degree in accounting or related field. - 5-8 years’ experience in Accounts Payable Accounting or related field, with prior supervisory or team leadership experience preferred. - Strong knowledge of Accounts Payable processes, month-end closing, account reconciliation, financial controls, and accounting principles. - Strong Interpersonal skills, problem solving, prioritization, proactive handling, and teamwork with ability to meet deadlines. - Proficient in MS Office Application. - Dynamic and able to adapt to a fast-paced environment with growth mindset. - Team working skills – ability to collaborate, influence and mediate effectively with other teams both within and outside of Finance. - Energetic, initiative with effective communication skills in Thai and English. It’s great if you have - Proficient ERP Software (Oracle is preferable) - Accounting experience in online travel agency business Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. The Opportunity: This role is responsible for the management of projects & areas of responsibilities in the Customer Experience Group (CEG) aiming at supporting successfully new business initiatives, improving and maintaining efficiency and effectiveness of processes, and leading change in order to support CEG’s customer satisfaction strategy, tactics and service leading to ongoing customer experience improvements for Agoda’s customers in Agoda’s vibrant multilingual Customer Experience group. In this role, you will get to: - Own the business: take full ownership of CEG business areas, ensuring seamless day-to-day operations while continuously improving processes, tools, and ways of working. - Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics. - Lead projects: drive end-to-end project execution, collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams. - Act as a Subject Matter Expert (SME): Become an SME in the respective business areas, providing consultancy to other teams on implementing new initiatives, and working with cross-functional teams to launch innovative solutions. - Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts. What You’ll Need to Succeed: - At least 3 years of work experience in project management, strategy, consulting or investment banking fields with a background in Engineering or Business related studies - Proven track record in managing complex projects with multiple stakeholders - Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision - Excellent organization capabilities, and able to operate independently - Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels - Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment - Be a team player with a collaborative mindset - Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful app Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development.  All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.