About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Us: At Agoda, we believe that the world is better when people can travel more freely, explore new places, and experience new things. Our Customer Experience Group (CEG) is at the heart of that mission, making sure every traveler feels taken care of, no matter where their journey takes them. This team plays a unique and vital role within CEG: we step in at exactly the right moments when a customer needs extra care, when the experience starts to go off track, or when there's an opportunity to turn things around before frustration builds. This team is also the trusted voice customers hear when they need us most, helping them find the right way forward and stepping in personally on the moments that matter. We don't stop at fixing the moment, we dig deeper, uncover what caused the issue in the first place, and work hand-in-hand with teams across the business to make sure it doesn't happen again. It's meaningful, high-impact work that directly shapes how millions of travelers experience Agoda. The Opportunity: This is an exciting opportunity to help build and grow a brand-new team from the ground up. As Regional Manager, Operations, you'll report directly to the Associate Director, Operations, and lead a group of Team Managers who step in early with customers who've had a difficult or frustrating experience. You'll play a critical role in bringing the vision for this new function to life day by day: coaching your Team Managers, driving consistent performance, and making sure your team delivers thoughtful, timely outcomes for the customers who need us most. This role is ideal for a hands-on people leader who loves building strong teams, solving problems with data, and bringing clarity and structure to a fast-evolving environment. Based in Bangkok or Kuala Lumpur, this role is open to both local and international candidates, and we offer a relocation package to help the right person make it home. In This Role, You'll Get To: - Build and Lead a High-Performing Team: Manage, coach, and develop a team of 8-10 Team Managers, holding them accountable for performance, quality, and the growth of their own teams. - Own the Day-to-Day: Drive the execution of our intervention operating model, keeping a close eye on KPIs, spotting gaps early, and course-correcting quickly. - Guide Sound Decisions: Be a point of support for your Team Managers on cases that need extra care, stepping in personally when needed. Keep the customer's experience and trust at the heart of every decision, and make sure policy exceptions are applied fairly and consistently. - Turn Insights Into Action: Use data to identify trends and root causes across intervention cases, and partner with the Associate Director and cross-functional teams to drive lasting improvements. - Help Shape How We Work: Contribute to refining processes, workflows, and ways of working as the team grows and scales across the region. - Build Genuine Partnerships: Work closely with other CEG and cross-functional teams to keep operations running smoothly. - Bring Your Team Along for the Journey: Keep your Team Managers and their teams engaged, informed, and motivated as the function continues to take shape. - Tell a Compelling Story: Prepare and share clear, data-driven updates on team performance and improvement initiatives with senior stakeholders. - Stay Agile: Thrive in a fast-moving, evolving environment, adapting plans and priorities as the team learns what works best. - Champion Our Values: Uphold the highest standards of compliance and bring Agoda's mission and values to life every day. What You'll Bring: - Business-level proficiency, spoken and written in English - 5 years of people leadership experience, including experience managing managers (Team Managers or equivalent) - A track record of building, developing, and retaining strong, engaged teams - Experience in contact centers, operations, or customer service, handling difficult or frustrating customer situations with care and sound judgment - Strong analytical skills and comfort using data and AI-enabled tools to sharpen decisions, speed up work, and coach others to do the same - Excellent listening, critical thinking, and problem-solving skills, with great attention to detail - Confidence communicating with and presenting to senior stakeholders - Comfort navigating ambiguity, shifting priorities, and the energy of a growing, evolving team - Working knowledge of, or experience in, travel-related operations - Based in or willing to relocate to Bangkok or Kuala Lumpur Nice to Have: - Experience in a similar intervention, escalation, or specialist team - Experience working in or helping build a new team or function, especially in travel, e-commerce, or fintech - Familiarity with Agile, Lean, or Six Sigma ways of working, or a certification such as PMP, for managing multiple initiatives at once - Hands-on experience with CRM, contact center, workforce management, or data visualization tools - Exposure to predictive analytics or AI-driven tools - Additional language skills What Makes You a Great Fit Beyond the experience above, we're looking for someone who naturally brings these qualities to the table: - A people-first leader: You genuinely care about developing your team, and you know how to coach, motivate, and hold others accountable. - Genuinely customer-obsessed: You care about truly solving the customer's problem and finding the right outcome for them. - A natural root-cause thinker: You look past the immediate issue to understand what's really going on, and you share what you learn so others can benefit too. - Comfortable with data, driven by insight: You use evidence and real-world results to keep improving your approach, rather than sticking to a fixed plan. - A trusted collaborator: People across the business want to work with you, because you build real partnerships, not just transactions. - Calm, confident, and adaptable: You bring clarity and good judgment even when things are still taking shape, and you're comfortable making decisions without having every answer. If this sounds like you, we'd love to hear from you. Join us in building something new and in making travel better, one customer at a time. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Us: At Agoda, we believe that the world is better when people can travel more freely, explore new places, and experience new things. Our Customer Experience Group (CEG) is at the heart of that mission, making sure every traveler feels taken care of, no matter where their journey takes them. This team plays a unique and vital role within CEG: we step in at exactly the right moments when a customer needs extra care, when the experience starts to go off track, or when there's an opportunity to turn things around before frustration builds. This team is also the trusted voice customers hear when they need us most, helping them find the right way forward and stepping in personally on the moments that matter. We don't stop at fixing the moment, we dig deeper, uncover what caused the issue in the first place, and work hand-in-hand with teams across the business to make sure it doesn't happen again. It's meaningful, high-impact work that directly shapes how millions of travelers experience Agoda. The Opportunity: This is an exciting opportunity to help build and grow a brand-new team from the ground up. As Regional Manager, Operations, you'll report directly to the Associate Director, Operations, and lead a group of Team Managers who step in early with customers who've had a difficult or frustrating experience. You'll play a critical role in bringing the vision for this new function to life day by day: coaching your Team Managers, driving consistent performance, and making sure your team delivers thoughtful, timely outcomes for the customers who need us most. This role is ideal for a hands-on people leader who loves building strong teams, solving problems with data, and bringing clarity and structure to a fast-evolving environment. Based in Bangkok or Kuala Lumpur, this role is open to both local and international candidates, and we offer a relocation package to help the right person make it home. In This Role, You'll Get To: - Build and Lead a High-Performing Team: Manage, coach, and develop a team of 8-10 Team Managers, holding them accountable for performance, quality, and the growth of their own teams. - Own the Day-to-Day: Drive the execution of our intervention operating model, keeping a close eye on KPIs, spotting gaps early, and course-correcting quickly. - Guide Sound Decisions: Be a point of support for your Team Managers on cases that need extra care, stepping in personally when needed. Keep the customer's experience and trust at the heart of every decision, and make sure policy exceptions are applied fairly and consistently. - Turn Insights Into Action: Use data to identify trends and root causes across intervention cases, and partner with the Associate Director and cross-functional teams to drive lasting improvements. - Help Shape How We Work: Contribute to refining processes, workflows, and ways of working as the team grows and scales across the region. - Build Genuine Partnerships: Work closely with other CEG and cross-functional teams to keep operations running smoothly. - Bring Your Team Along for the Journey: Keep your Team Managers and their teams engaged, informed, and motivated as the function continues to take shape. - Tell a Compelling Story: Prepare and share clear, data-driven updates on team performance and improvement initiatives with senior stakeholders. - Stay Agile: Thrive in a fast-moving, evolving environment, adapting plans and priorities as the team learns what works best. - Champion Our Values: Uphold the highest standards of compliance and bring Agoda's mission and values to life every day. What You'll Bring: - Business-level proficiency, spoken and written in English - 5 years of people leadership experience, including experience managing managers (Team Managers or equivalent) - A track record of building, developing, and retaining strong, engaged teams - Experience in contact centers, operations, or customer service, handling difficult or frustrating customer situations with care and sound judgment - Prior experience in the airline/flight industry. Exposure to Global Distribution Systems (GDS). - Strong analytical skills and comfort using data and AI-enabled tools to sharpen decisions, speed up work, and coach others to do the same - Excellent listening, critical thinking, and problem-solving skills, with great attention to detail - Confidence communicating with and presenting to senior stakeholders - Comfort navigating ambiguity, shifting priorities, and the energy of a growing, evolving team - Working knowledge of, or experience in, travel-related operations - Based in or willing to relocate to Bangkok or Kuala Lumpur Nice to Have: - Experience in a similar intervention, escalation, or specialist team - Experience working in or helping build a new team or function, especially in travel, e-commerce, or fintech - Familiarity with Agile, Lean, or Six Sigma ways of working, or a certification such as PMP, for managing multiple initiatives at once - Hands-on experience with CRM, contact center, workforce management, or data visualization tools - Exposure to predictive analytics or AI-driven tools - Additional language skills What Makes You a Great Fit Beyond the experience above, we're looking for someone who naturally brings these qualities to the table: - A people-first leader: You genuinely care about developing your team, and you know how to coach, motivate, and hold others accountable. - Genuinely customer-obsessed: You care about truly solving the customer's problem and finding the right outcome for them. - A natural root-cause thinker: You look past the immediate issue to understand what's really going on, and you share what you learn so others can benefit too. - Comfortable with data, driven by insight: You use evidence and real-world results to keep improving your approach, rather than sticking to a fixed plan. - A trusted collaborator: People across the business want to work with you, because you build real partnerships, not just transactions. - Calm, confident, and adaptable: You bring clarity and good judgment even when things are still taking shape, and you're comfortable making decisions without having every answer. If this sounds like you, we'd love to hear from you. Join us in building something new and in making travel better, one customer at a time. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The Customer Experience Group (CEG) of Agoda serves our customers and partners to deliver satisfying results. This is accomplished with the support of our Global Service Verticals (GSV) team — the backbone of CEG’s global operations. Our team includes project managers, process owners, analysts, and talent management. Together we improve the quality and efficiency of our customer and partner support processes. We are a data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. This role sits in the B2B Partnerships and Automation team, part of CEG’s Global Service Verticals. The team drives end-to-end customer experience and process improvements, and scales impact through automation, AI, and tooling across customer-facing and agent-facing journeys. The Opportunity This APM/ PM role owns and leads the project management team for this area: setting direction, raising the delivery bar, and being accountable for the outcomes of the team’s portfolio. The portfolio typically covers: - (i) automation, AI, and tooling that improve customer and agent experience, and - (ii) process optimization and CX improvements across the post-booking journey, including operational (CS) support and optimization. You will combine strategic problem solving, hands-on data-driven execution, strong project management, and senior stakeholder and partner management. Commercial acumen is a real advantage: you will often be the CEG project counterpart to commercial and partner stakeholders, translating business needs into deliverable work without owning the commercial P&L. In this Role, you’ll get to: Lead the Project Management Team and its Portfolio - Own the PM team end-to-end: vision, structure, ways of working, hiring, coaching, performance, and succession of project managers (and people managers on the team, where applicable). - Set long-term direction and annual/quarterly OKRs for the team, aligned with CEG and Agoda-wide priorities. - Own the outcomes of the team’s portfolio of global initiatives — prioritization, quality, impact, risk, and delivery. - Prioritize and drive work that moves mission-critical metrics: customer satisfaction (e.g. CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. - Ensure CEG project readiness to support Agoda’s new business and product initiatives by working closely with Product, Data, Strategic Partnerships, Finance, Legal, Operations/Support, and other teams. Drive Automation, AI, and Continuous Innovation - Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g. self-service, workflow automation, AI quality testing, agent guidance). - Partner with Product, Technology, Data, and CEG teams to design, prioritize, and implement solutions — from experimentation through global rollout and impact measurement. - Oversee configuration and governance of operational flows and low-code/automation tools so solutions are robust, scalable, and aligned with CX standards. - Act as a natural innovator: reframe problems, pitch new approaches (tech/AI and non-tech process), and systematically improve how the team and CEG work — not only execute a pre-agreed roadmap. Shape Process, CX, and Operational Support Improvements - Lead project work that improves CEG end-to-end processes across the post-booking journey, removing pain points and improving operational performance through targeted initiatives and data-driven insight. - Own and evolve frameworks and roadmaps for how we continuously improve internal SOPs and related processes, balancing CX/PX outcomes vs efficiency/cost. - Drive strategic project initiatives such as localization support in key growth markets, regulatory work, and operational (CS) support and optimization — in close partnership with ops and commercial teams, without taking line ownership of those functions. - Define clear problem statements and business cases; prioritize customer and partner pain points against success metrics. Partner, Stakeholder, and Commercial Interface - Build trusted relationships with senior leaders across CEG, Agoda, Booking Holdings, and other functions; influence priorities and decisions as the owner of this PM team’s agenda. - Be a primary project counterpart for core partners and commercial stakeholders: understand commercial context, surface operable trade-offs, and land cross-functional alignment. - Present to CEG senior leadership with confidence and minimal supervision; act as the go-to person for this team’s domain. - Monitor milestones, risks, and dependencies; troubleshoot issues; implement mitigation — remaining the ultimate owner of the portfolio’s outcomes. What you’ll Need to Succeed Experience & Background - At least 4 years in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar — with a strong project management core (this is non-negotiable). - Significant people leadership: building and leading a high-performing team of project managers (including people managers and individual contributors). - Proven track record of leading complex, cross-functional initiatives from idea to implementation, with clear, measurable business impact. - Experience working across operational CS / customer support environments (optimization, process, tooling, quality, or service delivery projects) is strongly preferred. - Experience as a counterpart to commercial or partner stakeholders, with genuine commercial acumen, is highly advantageous. - Experience working closely with Product, Technology, and Data on technical, automation, or AI-focused projects is highly advantageous. Technical & Analytical Skills - Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. - Familiarity with data and analytics tools (e.g. SQL, Tableau, Metabase, or similar) and experience using them to drive decisions. - Comfort working with or overseeing workflow, automation, and agent-guidance tools, and the ability to engage in technical discussions with Product, Engineering, and Data. Coding ability is a plus; willingness to learn is expected. - Exposure to AI/ML-driven solutions in an operational or CX context (e.g. chatbots, routing, classification, quality testing, or decision-support tools) is a strong plus. CX, Process, and Delivery Skills - Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. - Excellent project and stakeholder management: multiple initiatives in parallel, structured problem-solving, orchestration of cross-functional teams. - Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost-to-serve. Leadership, Communication & Ways of Working - Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. - Ability to work effectively in a fast-paced, dynamic, multicultural environment; comfortable with ambiguity and experimentation. - Growth mindset: proactive, hands-on, detail-oriented, with a strong sense of ownership and accountability. - Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. - Comfortable with flexible working hours. This team operates across global time zones (notably Asia and the US, and other Booking Holdings / partner locations). Early or late calls are a normal part of the role, not an exception. What we offer - Competitive compensation package (relocation support and visa support provided for successful overseas candidates) - High-impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. - Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. - Continuous learning and development opportunities through corporate learning programs. - Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. For our team in Bangkok, we are looking for an energetic and experienced network engineer to join our team. A positive, winning attitude, with a calm demeanor and methodical approach are essential. Responsibilities: - Support and maintain business operations by leveraging comprehensive knowledge of switching and routing protocols. - Deploy and manage network monitoring tools to ensure proactive infrastructure visibility. - Manage global geographic DNS (GeoDNS) and Content Delivery Networks (CDN). - Proactively manage day-to-day service requests and incidents through to complete resolution. - Identify, communicate, and escalate business-impacting networking issues, perform troubleshooting and root-cause analysis, and follow through to resolution. - Collaborate closely with engineering teams to ensure consistent communication, maintenance procedures, troubleshooting practices, and knowledge sharing. - Maintain comprehensive documentation of all work procedures and facilitate effective knowledge sharing across the team. Requirements & Qualifications - Minimum of 5 years of network operations experience. - CCNA or equivalent certification required, with expert-level certifications (CCIE / JNCIE) strongly preferred. - Proven experience working with dynamic routing protocols, including eBGP, iBGP, and OSPF. - Extensive experience working in large enterprise organizations and dynamic environments, preferably with a CDN provider in the e-commerce sector. - Ability to thrive under pressure and deliver projects on schedule. - Strong interpersonal skills: self-motivated, approachable, adaptable, and possessing excellent written and verbal communication skills. - Service-oriented mindset: enthusiastic about delivering exceptional support to internal stakeholders, clients, customers, suppliers, and vendors. - Strong organizational and multitasking skills, with the ability to balance competing priorities effectively. - In-depth knowledge of WAN/LAN networking and modern IT technologies, including but not limited to transmission equipment, MPLS, Layer 2/3 technologies, routing and switching, network security, unified communications, server operations, performance optimization, virtualization, and cloud computing architecture. - Solid understanding of core infrastructure and security technologies, including DDoS protection, WAF, DNS, and load balancers. - Familiarity with Kubernetes and/or Linux operating systems is a distinct advantage. #Bangkok #Thailand Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The Partner Strategic Engagement team is looking for a strategic, results-driven marketer to help own and scale events for Agoda's supply partners: hotels, airlines, and activities. Events are strategic levers for partner growth, activation, and relationship building. This is not a logistics only role. While operational execution is a critical component, this position sits at the intersection of strategy and execution: shaping how events drive measurable business impact through strategic planning, stakeholder orchestration, and scalable frameworks that turn events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, drives cross-functional initiatives with discipline and influence, and earns strong stakeholder trust. Experience in events marketing is a plus, but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. You will work closely with Supply, business development, and partner teams to make sure events align with business priorities, strengthen partner relationships, and contribute directly to supply growth goals. You'll own events end to end, with scope growing with your level. Key Responsibilities Event Strategy & Business Integration - Translate commercial priorities into event strategies with clear business cases - Contribute to, and at senior levels own, annual roadmaps aligned to growth objectives - Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) - Build and improve scalable playbooks and operating models Cross-Functional Leadership - Partner with Supply, Partner Digital Marketing, PR, Content, Branding, and Senior Leadership - Align stakeholders with competing priorities - Run structured working sessions and prepare executive updates - Influence without direct authority in a matrix organization Program & Project Governance - Lead events and multi-workstream initiatives end to end - Build detailed project plans with risk mitigation and milestone tracking - Run governance cadence and reporting - Ensure disciplined execution across markets and teams Performance Measurement & Optimization - Build measurement frameworks and post-event impact analysis - Identify key performance levers and iterate based on data - Develop dashboards to track ROI and business outcomes - Run test-and-learn approaches to improve effectiveness Requirements We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome, but it is not essential. You may come from: - Events, field, or B2B marketing (a plus, not a must) - Management consulting - Strategy or business transformation teams - PMO or program management roles - Business operations in high-growth environments You likely have 4+ years of relevant experience. We will match the level to your experience. You likely demonstrate: Structured Problem-Solving - Ability to turn ambiguity into clear frameworks and action plans - Strong analytical thinking and commercial acumen Stakeholder Management - Experience working with senior stakeholders - Comfortable in high-visibility, fast-moving environments - Ability to influence without relying on hierarchy Execution Excellence - Strong project management discipline - Ability to manage multiple concurrent initiatives - Strong attention to detail without losing sight of the bigger picture Business Orientation - Understands P&L drivers and growth mechanics - Makes data-informed decisions - Focused on impact, not activity #MarketingManager #B2BMarketing #EventMarketing #FieldMarketing #GrowthMarketing #MarketingStrategy #ManagementConsulting #BusinessStrategy #BusinessTransformation #ProgramManagement #ProjectManagement #PMO #BusinessOperations #CrossFunctionalLeadership #StakeholderManagement #CommercialStrategy #DataDrivenMarketing #MarketingAnalytics #RevenueMarketing #MarketingROI #Agoda #LifeAtAgoda #Hiring #BangkokJobs #ThailandJobs #MarketingJobs #JobsInThailand #RelocateToBangkok #SingaporeJobs #MalaysiaJobs #IndonesiaJobs #PhilippinesJobs #VietnamJobs #IndiaJobs Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity As an Oracle Technical Specialist, you will be a hands-on member of OTS, using your 5+ years of Oracle Fusion technical experience to design, build, and support solutions across our Oracle stack. Primary focus: Oracle Fusion BI Publisher (BIP) — data models, SQL, RTF/XML templates, bursting, security, performance, and report lifecycle ownership for Finance stakeholders. You will also contribute across integrations (OIC), databases (Oracle ATP / PostgreSQL), Visual Builder, automation (RPA / Process Automation / AI Agents), and CI/CD / ops tooling . You will partner with business and tech teams, manage delivery with minimal supervision, and balance project work with production support. In This Role, You’ll Get to Be a BIP Reporting Specialist (primary) Design, develop, enhance, and support Oracle Fusion BIP reports end-to-end: data models, SQL, RTF/XML templates, bursting, scheduling, data security, performance tuning, and documentation. Translate Finance requirements into accurate, maintainable, and user-friendly reports. Support OTBI analyses/dashboards where needed. Oracle Fusion Technical Specialist Build and support technical solutions across the Oracle Fusion ecosystem — reporting, integrations, extensions, and connectivity to Agoda peripheral systems. Integration Developer Build and maintain integrations using Oracle Integration Cloud (OIC) — orchestration, adapters, XSLT mappings, JavaScript libraries, lookups, error handling, scheduling, and monitoring. Work with REST/SOAP, file-based, and event-driven patterns. Database Developer Develop and optimize Oracle SQL / PL/SQL on Oracle ATP, and work with PostgreSQL where used by OTS for supporting applications, staging, sync, and operational data needs. UI / Extension Contributor Support low-code UI and extensions using Visual Builder (VBCS) — JavaScript, HTML, CSS, JSON — when required for Finance-facing solutions. Automation Enabler Contribute to low-code automation using Oracle Integration RPA (Robots), Process Automation, and Fusion AI Agents / Agent Studio, where these reduce manual Finance/ops work. Delivery & Ops Contributor Support testing, release readiness, deployments, and controlled change via FlexDeploy / GitLab CI-CD patterns used by OTS. Help with monitoring/troubleshooting (e.g. Grafana, operational runbooks) and BAU incident resolution for reports, jobs, integrations, and database objects. Continuous Improvement Driver Improve reporting standards, performance, reliability, documentation, and delivery practices across the OTS technical landscape. What You’ll Need to Succeed Must-have — BIP (highest weight) - 5+ years hands-on Oracle Fusion BI Publisher (BIP): designing and maintaining data models, complex SQL, RTF templates, bursting, ESS scheduling, report security, and performance tuning - Proven ability to take Finance report requirements from discovery → design → build → UAT → production support - Experience troubleshooting existing BIP reports (logic, performance, template, security, and data issues) Must-have — core Oracle technical - 5+ years Oracle Fusion technical experience overall - Strong Oracle SQL and PL/SQL (queries, packages/procedures, optimization, troubleshooting) - Hands-on OIC: orchestration, mappings (XSLT), adapters, lookups, error handling, monitoring - Experience with REST/SOAP APIs, payloads, auth patterns, and integration debugging Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: As an Oracle Fusion Functional Consultant, you will be a key member of our team, using your 5+ years of experience to design, implement, and manage systems and processes controls that drive our Finance functions. You’ll take on the role of Compliance Owner for “Off The Shelf Systems (OTS),” working closely with IT, Product, Risk and Compliance, Auditors, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. In This Role, You'll Get to be a: - Tech, Process, and Compliance Advisor: Participate in business discussions, providing expert insights from both a finance and compliance perspective to ensure that technology and processes meet user needs, while adhering to risk management, segregation of duties (SoD), and access control standards. - Solution Implementer: Develop, configure, and implement off-the-shelf Oracle finance technology solutions, ensuring seamless integration with existing Oracle systems while maintaining strong controls around user access, security, and compliance. - Testing and Risk Contributor: Support testing phases, ensuring finance systems operate efficiently while upholding risk mitigation strategies, proper segregation of duties, and that access controls are correctly implemented throughout the development and testing lifecycle. - System and Compliance Evaluator: Regularly assess and improve Oracle finance systems and processes to enhance efficiency, mitigate risks, and ensure compliance with regulatory standards like SOX and internal access control policies. - Change Coordinator Change Coordinator: Evaluate the impact of upstream changes on finance systems, reports, and access controls, collaborating with Oracle technical and business teams to ensure smooth and compliant implementation with a focus on mitigating potential risks. - Issue and Compliance Resolver: Serve as a liaison between business and tech teams to analyze and resolve software or technical issues, ensuring that solutions comply with Oracle’s access control policies, risk management protocols, and financial regulations. - Continuous Learner: Stay updated on accounting, tax, and risk management developments, particularly within the travel industry, to ensure that Oracle finance systems remain compliant and future-ready. - System Maintainer: Assist in the setup, maintenance, and compliance of financial systems, ensuring they are optimized for business success, maintain high user satisfaction, and are safeguarded with proper access controls and risk management protocols. What You’ll Need to Succeed: - Industry Expertise Industry Expertise: Over 5 years of experience managing finance system projects and operations, particularly within ERP systems in the tech or e-commerce sectors, with a strong focus on Oracle Fusion Finance configuration, compliance, access control, and risk management. - Oracle Fusion Finance Configuration: Extensive experience configuring and optimizing Oracle Fusion Finance systems, ensuring seamless integration with financial processes while adhering to compliance and regulatory standards such as SOX. - Finance Systems Proficiency: In-depth understanding of multiple finance systems, including Oracle Fusion Finance, with proven success in applying this knowledge to ensure compliance with segregation of duties (SoD) and access control policies. - Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments. - Educational Background: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus, with strong understanding of financial controls and SOX compliance. - Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations. - Vendor Management: Skilled in managing vendor relationships, negotiating best outcomes while maintaining strong partnerships, ensuring vendor compliance with Oracle system configurations and financial regulations. - Project Leadership: Strong project management capabilities, leading cross-functional initiatives involving Product, Tech, and Business teams, with a focus on Oracle Fusion Finance, aligning objectives, mitigating risks, and driving successful execution. - Analytical and Problem-Solving Skills: Strong analytical mindset with the ability to identify practical solutions, particularly in Oracle Fusion Finance configuration, risk management, access controls, and system optimization. - Detail-Oriented: High attention to detail, ensuring that Oracle Fusion Finance systems are continuously improved and compliant with internal and external regulatory requirements. - Communication Skills: Excellent written and verbal communication skills, combined with strong organizational and planning abilities to effectively convey project goals and compliance measures, especially related to Oracle Fusion Finance. - Dependability: Strong sense of urgency and results orientation, dedicated to meeting goals, ensuring compliance, and driving business value through effective Oracle Fusion Finance configuration, risk management, and system optimization. - Good experience with Oracle BI Publisher (BIP), including the ability to understand existing reports and design, develop, and maintain new BIP reports (templates, data models, and layouts). - Proficient in SQL, with the ability to write, optimize, and troubleshoot SQL queries for reporting, data analysis, and integrations. It’s Great if You Have: - Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A). - Familiarity with project management methodologies (e.g., Agile, SDLC). - Experience in data analytics or with other modules within Oracle Fusion ERP. Knowledge of Robotic Process Automation (RPA) tools and other financial software Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux. The Opportunity: Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are looking for a People Technology Manager (Integrations) to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. In this role, you will be a key driver of Agoda’s People Technology strategy, owning critical integrations and automations that directly impact every employee’s experience. You’ll work at the intersection of HR, Payroll, and Technology, with the freedom to innovate and the scale to see your solutions make a measurable difference In This Role, You'll Get To: - Lead a team of SMEs to drive People Technology integration projects. - Own and lead Agoda’s payroll integration roadmap, shaping how core HR and payroll systems work together across countries and products. - Strategize Agoda’s Workday integration roadmap by scaling solutions, driving continuous improvements, and assessing platform readiness. - Lead integration design strategy using Workday and other tools, integrating with platforms such as Zendesk, Greenhouse, Oracle, and other components of the Agoda tech stack. - Optimize existing automated solutions to improve efficiency and create leaner processes. - Partner closely with key business stakeholders (Payroll, FinSys, People Technology, BI Dev) to assess technology needs and feasibility, align priorities, manage timelines, and drive end-to-end delivery from design through testing and deployment. - Explore creative and out-of-the-box solutions to solve complex business problems. - Implement, test, and launch major system enhancements, ensuring quality, stability, and a smooth change experience for end users. - Collaborate with solutions and engineering teams to design and implement custom applications and tools that extend Workday and the broader People Tech ecosystem. - Mentor and coach junior team members, sharing best practices and elevating the overall technical capabilities of the team. - Lead system-related training and demos for Agoda employees and People Team end users, driving adoption of new tools, features, and ways of working. What You'll Need to Succeed: - Minimum +8 years of hands-on Workday Integrations experience - Experience managing and leading a team - Proven track record leading technical implementations for payroll integration rollouts, specifically using PECI - Strong expertise with Workday integration and reporting tools, including Workday Studio, EIB, Core Connectors, PECI, BIRT, RaaS, and REST/SOAP API-based integrations - Solid knowledge of Workday Core HCM and other key functional/technical areas, such as Business Processes, Security, and system configuration - Deep understanding of integration design patterns, error handling, and Workday data models - Comfortable working in ambiguous environments, proactively identifying and resolving edge cases, dependencies, and potential risks - Strong team player with a high sense of ownership, bringing subject-matter expertise while collaborating to solve complex issues - Demonstrated ability to drive continuous improvements to simplify processes, increase scalability, and reduce operational complexity - Strong project and stakeholder management skills, with experience engaging cross-functional teams - Ability to leverage data and analytics to generate insights and support effective decision-making - Fluency in English, both written and spoken, is required It's Great If You Have: - Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML) - Ability to constructively challenge and refine requests while maintaining respectful, professional relationships - Presentation/Workshop facilitation - Able to move fast, adapt to changes #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity We are looking for a hands-on Team Lead, AI & Automation to join Finance Data & Automation (FDA). You will own a major automation workstream for Finance and FinTech teams across AR/Collections, AP, Treasury, Tax and Accounting, from discovery and design through build, deployment and production support. Our estate is moving from traditional RPA (SS&C Blue Prism) to code-first, agentic AI automation: Python services, data pipelines and LLM-based agents that are observable, testable and SOX-compliant. You will build alongside the team while setting technical direction, reviewing solutions and coaching engineers. Key Responsibilities - Own an automation workstream end to end: intake, prioritisation, solution design, delivery plan, and measurable outcomes (hours saved, error reduction, straight-through processing, cycle time). - Design, build, test and deploy automation using Python, APIs, SQL/data pipelines, workflow tools and RPA, picking the simplest approach that is reliable. - Lead agentic AI solutions such as document extraction, classification, dispute/exception handling and query triage. Use LLM tool calling, MCP-based integrations and agent frameworks, with human-in-the-loop checkpoints, guardrails and evaluation before anything touches a financial record. - Break down work, clarify ownership, and review designs and code across the team; set standards for testing, Git, code review and documentation. - Coach and support team members, including engineers moving from RPA to code and AI development. - Lead the migration of selected Blue Prism processes to code-based or agentic solutions without disrupting month-end and daily operations, while keeping existing bots stable. - Own monitoring, alerting, exception handling, run logs, runbooks and PDD/SDD documentation so solutions are supportable. - Build SOX/ITGC controls into each solution: change management, segregation of duties, least-privilege access and audit evidence. - Partner with Finance SMEs, process owners, FinSys and Engineering to scope requests, manage expectations and report progress and value to leadership. Requirements (must-have) - Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience. - 7+ years in software engineering, data engineering or intelligent automation, including production solutions you designed, delivered and supported end to end. - Experience leading a workstream or small team: planning work, reviewing solutions and coaching others. - Strong Python and SQL; experience with REST APIs/JSON, file/SFTP/email integrations and robust exception handling. - Fluency in agentic AI development: you have built LLM-based agents or automations using tool/function calling, MCP or similar tool integration, and at least one agent framework (e.g. LangGraph, LangChain, Semantic Kernel, OpenAI Agents SDK). You also work productively with AI coding agents (Cursor, Claude Code or similar). - Disciplined SDLC: Git, code review, automated testing, CI/CD and controlled releases. - Experience with production support: monitoring, incident triage, root-cause analysis and clear stakeholder updates. - Understanding of controlled environments (SOX or similar): audit trails, change control and access management. - Strong stakeholder skills; able to explain technical trade-offs to Finance users and leadership in clear English. Preferred Qualifications (nice-to-have) - n8n or similar workflow automation tools (Power Automate, Make, Zapier). - Hands-on SS&C Blue Prism (or UiPath/Automation Anywhere), and experience migrating RPA to code or cloud-native platforms. - OCR/intelligent document processing; RAG with embeddings/vector search; LLM evaluation and cost/latency tuning. - Big-data and analytics stores (StarRocks, Hadoop/Hive, Superset); containers/Kubernetes; private-cloud deployment. - Finance domain knowledge (AR/collections, AP, reconciliations, treasury, month-end close) and Oracle ERP exposure. - Process discovery, process mining or Lean Six Sigma experience. Success in This Role - A reliable, well-documented automation portfolio with clear monitoring and few incidents. - Legacy RPA processes migrated to code or agentic solutions on schedule. - Measurable reductions in manual effort, errors and cycle time. - A stronger team: clear standards, good reviews, and engineers growing into AI development. - Strong controls and clean audit outcomes. Important Note About This Role This is a hands-on lead role: you will build as well as guide. We value evidence that you shipped and ran real automation, technical judgment and the ability to build with AI, more than a long list of tools or certifications. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In this Role, you’ll get to: - Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners). - Is responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country - Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value. - Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth. - Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner. - Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter. - Responds to the needs and requests of hotel partners in a timely and effective manner. - Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager. What you’ll Need to Succeed: - Bachelor’s degree - Minimum 3 – 5 years of experience in business development and/or account management - Strong interpersonal skills & ability to influence both external / internal stakeholders - Experience in internet/e-commerce preferred - Strong analytical and problem-solving skills - Team player with a professional “get it done” attitude and work ethic - Proven success in acquiring, building & maintaining long term customer relationships - Adapts well to change and able to work in a fast-paced environment. - Ability to create new, innovative ideas - Strong Proficiency in English and fluent in Thai It’s Great if you have: - MBA or Master’s degree - Experience in Travel industry Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Brand team Agoda’s Brand team brings together, brand managers, media planners, project managers, designers, and creatives. We shape how consumers, business partners, and employees experience Agoda, building recognition and brand trust. Working as an internal agency, we develop brand campaigns and marketing communications across digital channels, events, presentations, and other brand touchpoints. About the role We are looking for a Senior Design Lead who combines exceptional design craft with experience managing and developing designers. This role carries both individual contributor and people management responsibilities. You will personally develop concepts and design key work, while guiding the team and raising the quality of its output. A central focus will be making Agoda’s distinctive brand assets more recognizable, versatile, and effective through repeated use. You will shape how these assets appear across campaigns, channels, and markets, building familiarity while finding fresh, purposeful ways to express the brand. You bring a refined eye for impactful design and a strong understanding of visual and message hierarchy. You can demonstrate your thinking through your own work, coach others to strengthen theirs, and use AI confidently in visual design and campaign development. In this role you’ll get to - Personally concept and design. Own design projects from brief through final execution, producing original work and contributing actively to the team’s everyday creative output. - Strengthen Agoda’s distinctive brand assets. Develop consistent, inventive applications that make our assets more recognizable, versatile, and effective across touchpoints and over time. - Lead and develop designers. Manage and coach the team, set clear expectations, and run constructive creative reviews. Give actionable feedback and demonstrate solutions through your own design work. - Shape visual and message architecture. Work with copy, creative, and marketing partners to establish what audiences should notice first, understand next, and act on. - Evolve our design guidelines. Develop practical principles, examples, and reusable resources that help teams and external partners use our brand assets consistently and imaginatively. - Connect creative quality to business objectives. Present a clear rationale for design decisions, use audience insights and performance feedback to improve work, and balance priorities and deadlines. Collaborate with production specialists to carry the creative vision through delivery. - Use AI to elevate design and brand campaigns. Apply AI tools confidently to develop campaign concepts, explore visual directions, and create and refine layouts and brand imagery. Guide the team in integrating AI into everyday design work while maintaining strong craft, clear message hierarchy, and consistent use of Agoda’s distinctive assets. What you’ll need to succeed - 10+ years of design experience within creative, branding, or advertising agencies, with a strong record of personally delivering high-quality brand and marketing communications. - Proven experience managing and developing a team of designers, alongside an active individual contribution to concept development and execution. - An outstanding portfolio that clearly distinguishes your own design work from projects you directed, demonstrating exceptional craft and your ability to elevate the work of others. - A refined eye for typography, composition, imagery, color, and spacing, with the ability to create elegant, distinctive work suited to the brand and audience. - Strong command of visual hierarchy and message architecture, including the ability to simplify complex information and create a clear relationship between headlines, supporting content, and calls to action. - Experience developing brand guidelines and distinctive assets, with an understanding of how consistent, repeated use builds recognition across campaigns and formats. - The ability to explain why a design works and translate your judgment into specific feedback that helps designers improve their craft and confidence. - Excellent collaboration and presentation skills, with experience aligning stakeholders and balancing creative ambition with business objectives and delivery requirements. - Strong practical proficiency in core design tools such as Figma, Adobe Illustrator, and Photoshop. - Proficiency in using AI tools for visual design and brand campaign development, with practical experience creating and refining layouts, imagery, and campaign concepts. A strong eye for evaluating and improving AI outputs, ensuring they meet the brief and reflect the brand’s identity. It’s great if you have - Experience working with global brands and adapting creative across markets, languages, and cultural contexts. - Experience using brand research or creative testing to strengthen the recognition and effectiveness of distinctive brand assets. - Experience collaborating with motion, film, and automation specialists, providing clear creative direction throughout production. - Experience bringing agency standards of craft and creative development into an internal brand team. What we offer - The opportunity to shape Agoda’s visual expression and strengthen the impact of its distinctive brand assets. - A role combining personal design ownership with the opportunity to develop a team and influence creative quality across the business. - A collaborative environment with colleagues and specialist creative partners across disciplines. - Opportunities to advance the use of AI and emerging creative tools while building on strong design foundations. thailand #singapore #india #malaysia #philippines #indonesia #unitedkingdom #australia #unitedstates #unitedarabemirates #unitedstates #unitedkingdom #india #canada #australia #germany #france #singapore #netherlands #spain #italy #brazil #unitedarabemirates #thailand #philippines #malaysia #indonesia #japan #southkorea #china #ireland #sweden #poland #mexico #southafrica #newzealand #switzerland #belgium #portugal #turkey #vietnam #hongkong #taiwan #saudiarabia #israel #denmark #norway #finland #argentina #colombia #chile #czechia #romania #egypt #nigeria #kenya #morocco #qatar #austria #greece #branddesign #brandidentity #campaign design #artdirection #visualdesign #designleadership #creativeleadership #designmanagement #typography #visualhierarchy #messagearchitecture #brandguidelines #figma #adobeillustrator #adobephotoshop #generativeai #creativeai #marketingcommunications #globalbranding #crossculturaldesign #motiondesign #productiondirection" Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Brand team Agoda’s Brand team brings together, brand managers, media planners, project managers, designers, and creatives. We shape how consumers, business partners, and employees experience Agoda, building recognition and brand trust. Working as an internal agency, we develop brand campaigns and marketing communications across digital channels, events, presentations, and other brand touchpoints. About the role We are looking for a Senior Design Lead who combines exceptional design craft with experience managing and developing designers. This role carries both individual contributor and people management responsibilities. You will personally develop concepts and design key work, while guiding the team and raising the quality of its output. A central focus will be making Agoda’s distinctive brand assets more recognizable, versatile, and effective through repeated use. You will shape how these assets appear across campaigns, channels, and markets, building familiarity while finding fresh, purposeful ways to express the brand. You bring a refined eye for impactful design and a strong understanding of visual and message hierarchy. You can demonstrate your thinking through your own work, coach others to strengthen theirs, and use AI confidently in visual design and campaign development. In this role you’ll get to - Personally concept and design. Own design projects from brief through final execution, producing original work and contributing actively to the team’s everyday creative output. - Strengthen Agoda’s distinctive brand assets. Develop consistent, inventive applications that make our assets more recognizable, versatile, and effective across touchpoints and over time. - Lead and develop designers. Manage and coach the team, set clear expectations, and run constructive creative reviews. Give actionable feedback and demonstrate solutions through your own design work. - Shape visual and message architecture. Work with copy, creative, and marketing partners to establish what audiences should notice first, understand next, and act on. - Evolve our design guidelines. Develop practical principles, examples, and reusable resources that help teams and external partners use our brand assets consistently and imaginatively. - Connect creative quality to business objectives. Present a clear rationale for design decisions, use audience insights and performance feedback to improve work, and balance priorities and deadlines. Collaborate with production specialists to carry the creative vision through delivery. - Use AI to elevate design and brand campaigns. Apply AI tools confidently to develop campaign concepts, explore visual directions, and create and refine layouts and brand imagery. Guide the team in integrating AI into everyday design work while maintaining strong craft, clear message hierarchy, and consistent use of Agoda’s distinctive assets. What you’ll need to succeed - 10+ years of design experience within creative, branding, or advertising agencies, with a strong record of personally delivering high-quality brand and marketing communications. - Proven experience managing and developing a team of designers, alongside an active individual contribution to concept development and execution. - An outstanding portfolio that clearly distinguishes your own design work from projects you directed, demonstrating exceptional craft and your ability to elevate the work of others. - A refined eye for typography, composition, imagery, color, and spacing, with the ability to create elegant, distinctive work suited to the brand and audience. - Strong command of visual hierarchy and message architecture, including the ability to simplify complex information and create a clear relationship between headlines, supporting content, and calls to action. - Experience developing brand guidelines and distinctive assets, with an understanding of how consistent, repeated use builds recognition across campaigns and formats. - The ability to explain why a design works and translate your judgment into specific feedback that helps designers improve their craft and confidence. - Excellent collaboration and presentation skills, with experience aligning stakeholders and balancing creative ambition with business objectives and delivery requirements. - Strong practical proficiency in core design tools such as Figma, Adobe Illustrator, and Photoshop. - Proficiency in using AI tools for visual design and brand campaign development, with practical experience creating and refining layouts, imagery, and campaign concepts. A strong eye for evaluating and improving AI outputs, ensuring they meet the brief and reflect the brand’s identity. It’s great if you have - Experience working with global brands and adapting creative across markets, languages, and cultural contexts. - Experience using brand research or creative testing to strengthen the recognition and effectiveness of distinctive brand assets. - Experience collaborating with motion, film, and automation specialists, providing clear creative direction throughout production. - Experience bringing agency standards of craft and creative development into an internal brand team. What we offer - The opportunity to shape Agoda’s visual expression and strengthen the impact of its distinctive brand assets. - A role combining personal design ownership with the opportunity to develop a team and influence creative quality across the business. - A collaborative environment with colleagues and specialist creative partners across disciplines. - Opportunities to advance the use of AI and emerging creative tools while building on strong design foundations. thailand #singapore #india #malaysia #philippines #indonesia #unitedkingdom #australia #unitedstates #unitedarabemirates #unitedstates #unitedkingdom #india #canada #australia #germany #france #singapore #netherlands #spain #italy #brazil #unitedarabemirates #thailand #philippines #malaysia #indonesia #japan #southkorea #china #ireland #sweden #poland #mexico #southafrica #newzealand #switzerland #belgium #portugal #turkey #vietnam #hongkong #taiwan #saudiarabia #israel #denmark #norway #finland #argentina #colombia #chile #czechia #romania #egypt #nigeria #kenya #morocco #qatar #austria #greece #branddesign #brandidentity #campaign design #artdirection #visualdesign #designleadership #creativeleadership #designmanagement #typography #visualhierarchy #messagearchitecture #brandguidelines #figma #adobeillustrator #adobephotoshop #generativeai #creativeai #marketingcommunications #globalbranding #crossculturaldesign #motiondesign #productiondirection" Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Brand team Agoda’s Brand team brings together, brand managers, media planners, project managers, designers, and creatives. We shape how consumers, business partners, and employees experience Agoda, building recognition and brand trust. Working as an internal agency, we develop brand campaigns and marketing communications across digital channels, events, presentations, and other brand touchpoints. About the role We are looking for a Senior Design Lead who combines exceptional design craft with experience managing and developing designers. This role carries both individual contributor and people management responsibilities. You will personally develop concepts and design key work, while guiding the team and raising the quality of its output. A central focus will be making Agoda’s distinctive brand assets more recognizable, versatile, and effective through repeated use. You will shape how these assets appear across campaigns, channels, and markets, building familiarity while finding fresh, purposeful ways to express the brand. You bring a refined eye for impactful design and a strong understanding of visual and message hierarchy. You can demonstrate your thinking through your own work, coach others to strengthen theirs, and use AI confidently in visual design and campaign development. In this role you’ll get to - Personally concept and design. Own design projects from brief through final execution, producing original work and contributing actively to the team’s everyday creative output. - Strengthen Agoda’s distinctive brand assets. Develop consistent, inventive applications that make our assets more recognizable, versatile, and effective across touchpoints and over time. - Lead and develop designers. Manage and coach the team, set clear expectations, and run constructive creative reviews. Give actionable feedback and demonstrate solutions through your own design work. - Shape visual and message architecture. Work with copy, creative, and marketing partners to establish what audiences should notice first, understand next, and act on. - Evolve our design guidelines. Develop practical principles, examples, and reusable resources that help teams and external partners use our brand assets consistently and imaginatively. - Connect creative quality to business objectives. Present a clear rationale for design decisions, use audience insights and performance feedback to improve work, and balance priorities and deadlines. Collaborate with production specialists to carry the creative vision through delivery. - Use AI to elevate design and brand campaigns. Apply AI tools confidently to develop campaign concepts, explore visual directions, and create and refine layouts and brand imagery. Guide the team in integrating AI into everyday design work while maintaining strong craft, clear message hierarchy, and consistent use of Agoda’s distinctive assets. What you’ll need to succeed - 10+ years of design experience within creative, branding, or advertising agencies, with a strong record of personally delivering high-quality brand and marketing communications. - Proven experience managing and developing a team of designers, alongside an active individual contribution to concept development and execution. - An outstanding portfolio that clearly distinguishes your own design work from projects you directed, demonstrating exceptional craft and your ability to elevate the work of others. - A refined eye for typography, composition, imagery, color, and spacing, with the ability to create elegant, distinctive work suited to the brand and audience. - Strong command of visual hierarchy and message architecture, including the ability to simplify complex information and create a clear relationship between headlines, supporting content, and calls to action. - Experience developing brand guidelines and distinctive assets, with an understanding of how consistent, repeated use builds recognition across campaigns and formats. - The ability to explain why a design works and translate your judgment into specific feedback that helps designers improve their craft and confidence. - Excellent collaboration and presentation skills, with experience aligning stakeholders and balancing creative ambition with business objectives and delivery requirements. - Strong practical proficiency in core design tools such as Figma, Adobe Illustrator, and Photoshop. - Proficiency in using AI tools for visual design and brand campaign development, with practical experience creating and refining layouts, imagery, and campaign concepts. A strong eye for evaluating and improving AI outputs, ensuring they meet the brief and reflect the brand’s identity. It’s great if you have - Experience working with global brands and adapting creative across markets, languages, and cultural contexts. - Experience using brand research or creative testing to strengthen the recognition and effectiveness of distinctive brand assets. - Experience collaborating with motion, film, and automation specialists, providing clear creative direction throughout production. - Experience bringing agency standards of craft and creative development into an internal brand team. What we offer - The opportunity to shape Agoda’s visual expression and strengthen the impact of its distinctive brand assets. - A role combining personal design ownership with the opportunity to develop a team and influence creative quality across the business. - A collaborative environment with colleagues and specialist creative partners across disciplines. - Opportunities to advance the use of AI and emerging creative tools while building on strong design foundations. thailand #singapore #india #malaysia #philippines #indonesia #unitedkingdom #australia #unitedstates #unitedarabemirates #unitedstates #unitedkingdom #india #canada #australia #germany #france #singapore #netherlands #spain #italy #brazil #unitedarabemirates #thailand #philippines #malaysia #indonesia #japan #southkorea #china #ireland #sweden #poland #mexico #southafrica #newzealand #switzerland #belgium #portugal #turkey #vietnam #hongkong #taiwan #saudiarabia #israel #denmark #norway #finland #argentina #colombia #chile #czechia #romania #egypt #nigeria #kenya #morocco #qatar #austria #greece #branddesign #brandidentity #campaign design #artdirection #visualdesign #designleadership #creativeleadership #designmanagement #typography #visualhierarchy #messagearchitecture #brandguidelines #figma #adobeillustrator #adobephotoshop #generativeai #creativeai #marketingcommunications #globalbranding #crossculturaldesign #motiondesign #productiondirection" Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. Get to Know Our Team Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity As a Support Associate in Bangkok, supporting Thai & English, you will: - Build strong problem-solving and communication skills that open doors to many future roles - Support customers and partners from multiple countries and cultures, gaining truly global experience - Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In This Role, You Will - Deliver outstanding service to guests and coordinate with our partners via phone, email, and chat - Handle a high volume of inquiries and deliver accurate, timely resolutions - Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries) - Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.) - Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time - Apply Agoda policies and procedures in a fair and consistent way - Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases - Safeguard customer data and maintain strict confidentiality at all times - Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation - As part of a rotating shift schedule, you’ll occasionally work weekends and public holidays, planned in advance with your team - Enjoy Agoda’s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies - Strong customer focus and a genuine desire to help others - Native-level spoken and written Thai skills, and proficient in English - Ability to stay calm, accurate, and professional under pressure - Good problem-solving skills, using guidelines and data to make decisions effectively - Flexibility to adapt to new tools, processes, and feedback - Ability to manage time and priorities in a fast-paced, high-volume environment - Reliability, integrity, and a positive, collaborative attitude Nice to Have - Prior working experience in customer support, contact center, or service roles - Experience in travel, e-commerce, hospitality, or BPO is a plus - Experience working with international customers or partners - Familiarity with contact center, CRM, or ticketing systems Why Agoda - Competitive compensation with performance-based incentives - Annual discretionary performance bonus - Health insurance and other locally competitive benefits - Agoda travel discounts and special rates on accommodation and related products - Work from anywhere for up to 30 days per year - Structured training, coaching, and clear performance metrics - Opportunities to grow your career within the Customer Experience Group or across Agoda - An inclusive, international work environment where your ideas and feedback are valued Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us. About the team Our Customer Satisfaction & Incident (CSI) team is Agoda's final line of support part of the larger Agoda Customer Experience Group (CEG). We take on the most complex and high-risk customer issues and see them through to a clear resolution, while protecting the trust people place in Agoda. We support customers around the clock and handle critical escalations linked to regulatory matters, media and public relations, requests from senior leaders, supplier and partner complaints, and technical failures. As a Team Manager in CSI, you will lead a team of specialists who work with customers, partners, senior executives, and our Public Relations, Technology, Product and Legal teams. You will build a culture of continuous improvement, where your team digs into root causes, understands that every customer's situation is different, and acts early to prevent the next incident. The Opportunity You are more than a people leader, you are a proactive owner, comfortable juggling many things at once, being the calm, emotionally intelligent guide for a team that works under pressure every day. You will own your team's day-to-day performance and help deliver the wider Agoda and CSI team's goals, working closely with business partners so we succeed together. Everything you do comes back to one aim: the best possible resolution for our customers, based on the worst escalations or situations. What you'll do: - Coach, mentor and manage a team of CSI specialists, building a culture of excellence, accountability and continuous learning. Set clear expectations, give regular feedback, manage performance and development plans; address performance or behaviour gaps directly. - Coach beyond the task at hand, so your team builds strong critical thinking and problem-solving skills for complex escalations. - Own your goals and projects from start to finish, whether they are assigned to you or ones you start yourself. Turn challenges into clear actions, track progress and report on results. - Be the key decision-maker for your team during complex, high-stakes escalations. Give clear direction, manage communication with stakeholders and steer each case to a controlled, effective resolution. Stay calm and prioritise your team's time when several high-stakes events happen at once, and turn complex, high-risk issues into short, clear updates with next steps for senior leadership. - Find the root causes of recurring escalations and push for lasting fixes, not just quick workarounds. Suggest improvements, take part in lessons-learned reviews after escalations, or incidents, and share what you learn. - Build strong relationships with internal partners such as Legal, Public Relations, Product, Supply and senior leadership, influencing without direct authority to clear blockers, so that work for your market or area runs smoothly. Balance requests from different leaders against your team's capacity and push back on escalations or work that do not belong with the team. - Manage your team's escalation queue and backlog. Keep a close eye on incoming case volumes, look beyond the dashboards for unusual patterns in case routing, volumes or team performance, spot issues early and act quickly to make sure service levels are met. - Use raw data, dashboards and performance reports to diagnose gaps, suggest improvements and build the case for change. - Own an assigned area of our operations: put new and existing processes into practice and keep procedures and documentation current and accurate. - Manage team members fairly and consistently, and keep management track above par. Find performance gaps, build action plans to close them, and follow them through. - Oversee quality checks and related training, and hold the team to the highest standards of case handling and our customer conduct standards, so customers get consistently great service. - Treat team morale as a core part of your job. Use engagement surveys to understand how your team is doing, and keep experienced specialists motivated and growing, even when a promotion is not immediately available. - Delegate and share responsibilities so the team does not rely on you for every decision, help grow future leaders, and run team meetings that are engaging, relevant and lead to action. - Take part in hiring, including screening and interviewing candidates. Help plan staffing and shift coverage. What you'll need to succeed: - People management experience leading a team of 8 or more in an a contact centre or customer support environment, escalation or senior specialist is preferred. - Excellent spoken and written English & Hindi , and the ability to explain complex situations clearly and confidently to anyone, from upset customers to senior executives, including short, clear updates for senior leaders; additional languages are a plus. - Willingness to work 24/7 rotational shifts, including weekends and public holidays. - A strong track record of reviewing, improving and running processes that lift efficiency and team performance. - A focus that goes beyond numbers - you care about the quality of each resolution and the customer's whole experience, and you can balance customer needs with business risk and policy. - Experience influencing teams such as Legal, Public Relations, Product or Supply without direct authority, managing senior leaders' expectations and pushing back when needed to protect your team's focus. - The ability to manage several projects and deadlines at the same time. - A calm, professional and respectful approach under pressure, with the ability to prioritise well when several high-stakes issues land at once. - Comfort with ambiguity and fast change, and an openness to feedback: you ask your manager, peers and team for it, and act on it. - Proven experience in hiring, training, coaching and managing people. - Good working knowledge of AI tools, SQL, Tableau or similar data tools, plus Microsoft Word, Excel and PowerPoint, and the ability to present data clearly in a way that suits your audience. Nice to have - 3-4 or more years of people management in a high-stakes setting such as complex escalations, incident management, dispute resolution or a similar support function. - Experience managing remote teams. - Experience working with complaints raised through government or consumer protection bodies, social media escalations, legal-threat cases, chargeback (card payment dispute) risk, or executive escalations. Working hours and location - Hybrid working with office 3 days a week. - Shift: You should be available to work 24x7 rotations. - In future, the role may be required to support a rotational shift pattern, to give 7-day coverage, including weekends and public holidays. - Location: Gurgaon based only. (NO visa/ relocation will be provided). Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merits and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file. For more details, please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. The Opportunity: As a Lead Engineer (IC5), you will define the vision, architecture, and multi-year technical roadmap for our DevOps, automation, and platform engineering initiatives across the Data department. You are expected to operate as a subject matter expert and strategic technical leader, driving foundational improvements in infrastructure scalability, developer velocity, release engineering, and system reliability. In this high-impact role, you will solve complex, ambiguous engineering challenges across multi-region hybrid infrastructure, champion modern Site Reliability Engineering (SRE) and GitOps practices, and partner closely with engineering directors, principal architects, QA leads, and cross-functional engineering teams to ensure our platform capabilities proactively align with long-term business growth. What You’ll Do: - Architect, scale, and lead the technical vision for hybrid infrastructure orchestration and automation across multi-cloud and on-premises environments, prioritizing resilience, operational efficiency, and cost optimization. - Spearhead departmental adoption of DevOps, SRE, and GitOps methodologies, driving engineering transformation across development, platform, and QA teams to accelerate release velocity and minimize blast radius. - Establish architectural standards and lead design reviews for large-scale automation frameworks, CI/CD platforms, and core infrastructure services to ensure robust security, high availability, and compliance. - Define and execute the strategic technical roadmap for DevOps and developer productivity, identifying enterprise-wide bottlenecks and implementing automated solutions for highly ambiguous operational challenges. - Diagnose and resolve systemic high-severity incidents, performance bottlenecks, and architectural trade-offs within complex distributed data pipelines and cloud infrastructure. - Mentor senior and mid-level engineers, cultivate a culture of engineering excellence, and raise the bar for technical design, code quality, and operational readiness. - Evaluate, prototype, and implement emerging platform technologies, service meshes, and observability tooling to continuously advance our core operational infrastructure. - Establish best-in-class operational playbooks, architecture patterns, and technical governance, influencing engineering standards across the wider organization. Required Qualifications: - Advanced software engineering mastery in one or more core languages (e.g., Golang, Python, Java) with a track record of architecting scalable, maintainable enterprise software systems. - Proven track record as a lead contributor designing, optimizing, and modernizing the end-to-end Software Development Lifecycle (SDLC) and developer infrastructure for large-scale engineering organizations. - Deep theoretical and practical foundation in distributed systems, network fundamentals, storage engine architecture, and high-concurrency systems design. - Subject matter expertise in containerization and orchestration (Docker, Kubernetes, Helm, custom operators), including multi-tenant cluster management, security hardening, and performance tuning at scale. - Hands-on experience implementing enterprise Service Mesh and Service Discovery solutions (e.g., Istio, Linkerd, Consul, Envoy) for traffic management, mTLS security, and observability in large-scale cluster environments. - Demonstrated technical leadership in driving major cross-functional infrastructure initiatives, aligning multiple technical teams, and delivering impactful outcomes on tight timelines. - Exceptional troubleshooting capabilities with hands-on experience conducting deep-dive root cause analysis across distributed microservices, network fabrics, and kernel/OS-level issues. - Proven capability to act as a technical mentor and force multiplier, establishing engineering guidelines, conducting RFC reviews, and growing technical talent. - Deep expertise in SRE principles, continuous delivery patterns, Infrastructure as Code, and driving continuous improvement in system SLOs and error budgets. - Superior technical communication and stakeholder management skills, with the ability to articulate architectural decisions clearly to executive leadership and technical staff alike. - Deep expertise in architecting, scaling, and operating enterprise-grade relational and non-relational database infrastructure (e.g., PostgreSQL, MSSQL), encompassing schema optimization, zero-downtime migrations, failover strategies, and high-availability replication topologies. - Proven leadership in designing and championing automated, zero-downtime continuous deployment platforms using GitOps methodologies (e.g., ArgoCD, Flux) and progressive release strategies (Canary, Blue/Green, automated rollback mechanisms). Preferred Qualifications: - Proven track record of architecting, deploying, and operating multi-region, high-throughput, and fault-tolerant distributed systems in mission-critical production environments. - Extensive background in Infrastructure as Code (IaC) and configuration management frameworks (e.g., Terraform, OpenTofu, Ansible, Pulumi) for declarative platform provisioning. - Expertise in full-stack observability and SRE tooling (e.g., Prometheus, Grafana, OpenTelemetry, Datadog, ELK/OpenSearch), including defining actionable metrics, tracing, and automated alerting. - Experience with major cloud service providers (GCP, AWS, Azure), multi-cloud architectures, and financial operations (FinOps) to manage cloud utilization efficiently. [#Bangkok #Manila #Kualalumpur #Singapore] Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Bangkok, you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you'll get to: - Lead a team of approximately 15 contact center agents in an inbound contact center setup. - Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met. - Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis. - Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. - Ensure the proper and effective implementation of new and existing customer service structures & procedures - Understand & analyze multi channel traffic reports, proactively make suggestions for improvement - Monitor team attendance, document infractions and implement corrective action - Assist with planning/organizing the proper coverage & align staffing - Supervise the quality assurance process and related training of staff members to ensure quality customer service. - Participate in recruitment activities (screening, interviewing) - Act as a backup of Regional Manager if needed What you'll Need to Succeed: - At least 2 years of people management experience in a contact center environment. - Excellent English & Korean communication skills (verbal & written). - Able to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable. - Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance. - Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals. - Ability to handle multiple projects and effectively manage timelines. - Experience in hiring, training, coaching and people management practices. - Proficiency in Microsoft products including Word, Excel and PowerPoint - Experience in managing stakeholder is a plus. - Experience in managing remote teams is an advantage What we offer: - A highly diverse, multicultural work environment - Flexible Hybrid Work Model (with a one-time WFH allowance) - A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards. - Agoda staff discount on bookings - Career development opportunities - Supplemental medical & life insurance - Employee well-being programs #seoul #bangkok #yokohama #tokyo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The Regional Manager, Social Media Operations will lead Agoda’s social care and online reputation operations across markets, sites, and vendor partners. This role is accountable for delivering consistent, high-quality customer experience across public social channels, review platforms, and emerging digital touchpoints, while protecting and strengthening Agoda’s brand reputation at scale. You will set the strategic direction and operating standards for CEG (Customer Experience Group) social media customer operations globally, translating Agoda’s priorities into an integrated social roadmap that improves customer outcomes and operational resilience. As the leader of this function, you will partner with Brand, Marketing, Product, and other teams to keep Agoda’s social presence responsive, customer-focused, and on-brand. This is a high-impact leadership role for an operator who can combine customer obsession, operational discipline, data-driven decision-making, and sound judgment in high-visibility situations. What You'll Do: - Lead multi-country, multi-site social media operations, owning service quality, response and resolution performance, efficiency, resiliency and cost-to-serve. - Set standard operating procedures (SOPs) for customer engagement across public and private channels, ensuring timely, empathetic, accurate, and on-brand responses to inquiries, complaints, reviews, and escalations. - Establish a robust online reputation management framework, including social listening, sentiment analysis, performance reporting, and early-warning mechanisms. - Own and report core social operations KPIs, including response coverage, response and resolution time, sentiment, escalation rate, quality, and customer experience outcomes. - Define the operating model across capacity, language coverage, channel mix, routing, vendor strategy, and 24/7 support to deliver scalable, consistent social care. - Scale social listening, social care, and case-management capabilities using social media tools and platforms. - Coordinate cross-functional crisis response with Brand, PR, CEG Operations, and other relevant teams, ensuring early risk identification, clear ownership, and disciplined execution. - Provide timely, executive-ready updates to Agoda leadership on social media trends, customer impact, viral posts, team performance, and recommended actions. - Design and evolve the organization, language pools, shift strategy, vendor model, and capability roadmap to meet changing business and customer needs in digital landscape. - Partner with WFM, QA, Training, Analytics to anticipate demand risks arising from seasonality, launches, policy changes, product feedback, viral trends, and external events, and lead timely operational adjustments. - Lead and develop Team Managers and the broader team, fostering a high-performance culture with strong leadership capability, execution discipline and talent mobility. - Develop talent and succession plans while strengthening leadership capability through coaching, mentoring, knowledge sharing, training, and targeted development plans. - Drive leadership effectiveness and organizational engagement by assessing performance; communicating strategy, business updates, and expectations through skip-level 1:1s and team engagement activities. - Ability to remain calm and make rational, decisive judgments in high-visibility, ambiguous situations with limited information, including viral or reputational crises, while identifying systemic risks before they escalate publicly. - Address team performance decisively, fairly, and in line with Agoda values. Who You Are: - 10+ years of progressive leadership experience in large-scale, multi-site, multi-country social care operations within technology, e-commerce, travel, consumer internet, or a high-growth consumer brand. - Strong strategic thinking combined with exceptional operational execution and the ability to translate strategy into measurable outcomes. - Proven experience building, scaling, and improving operating models across markets, channels, and customer segments. - Advance stakeholder management and influencing capability, including credibility with senior leadership. - Experience leading and developing managers, building high-performing teams, and creating resilient leadership pipelines. - Strong analytical capability, including the ability to use data to diagnose performance issues, identify emerging risks, and prioritize investment. - Working knowledge of social media listening, engagement, and case-management tools (e.g. Sprinklr, Sprout Social, or Meltwater) - Working knowledge of SQL. Nice to Have: - Experience working in regulated, high-growth, or highly localized markets. - Strong experimentation mindset, with experience testing and scaling new service, automation, or engagement models. - Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean). Working Hours: Regular Shift with some after-hours/on-call on a need basis for crisis management. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Fleet Services builds and runs Agoda's Kubernetes platform: 160+ clusters, plus the platforms on top of it (GitOps, DNS, certificates, load balancing, identity, and etcd). The team sits in Bangkok, Singapore and Australia. This hire is Bangkok-based and starts in Q1 2027. In this role you will: - Design, build, and operate platform software in Go on Kubernetes. - Own a part of the platform through delivery and production: controllers, automation, and GitOps. - Work with InfraOps and the teams who run on the platform, so changes are safe to roll out and easy to use. - At Senior: lead the design of a component, mentor other engineers, and carry production ownership without day-to-day direction. What You'll Need to Succeed: - Production software engineering experience. At Senior, you have owned a service or platform component through design, delivery, and production, and you design the solution, not only implement it. - Go, or a similar systems language you can be productive in quickly. - Practical Kubernetes in production: workloads, APIs, and how a cluster behaves when something breaks. - Linux, and the habit of testing what you ship. - Enough observability to tell whether a change is healthy: metrics, logs, and alerts. - Clear written and spoken English, including design notes, reviews, and discussion with other teams. - Comfortable using coding agents in day-to-day work, or able to pick that workflow up quickly. They do not replace judgment, code quality, or owning what you ship. It's Great if You Have: - Kubernetes past being a cluster user: controllers, operators, or CRDs. - Cluster API, ArgoCD, or other GitOps. - Networking, DNS, certificates, or load balancing. - Contributing to an open-source operator or controller. - CI/CD for infrastructure. - Working across several teams in a large engineering organization. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: The Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills. We are looking for world class development managers to lead one or more of our engineering teams. In this Role, you'll get to: - Be hands on - its one of the job’s fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers. - It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it’s important to have strong opinions about how systems should be architected, engineered, and maintained. - Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others. - Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important. What you'll Need to Succeed: - Extremely proficient in at least 1 programming language (Java, Scala, C#) - Strong experience in systems architecture – particularly in complex, scalable and fault tolerant distributed systems - Demonstrable experience as a system owner with operational responsibility - Proficient in lower level engineering (Garbage collection, context switching, threading) - DevOps culture – Agility. Leanness. Automation. CI/CD - Good understanding of application security - Passionate about technology and the Internet - Must have worked in a successful agile development team - Must have run engineering teams before with 5+ direct reports - Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership - Practices data driven decision making It's Great if you have: - Proficiency in more than one programming language #sanjose #losangeles #sydney #melbourne #perth #brussels #saopaolo #vancouver #shanghai #beijing #shenzhen #copenhagen #helsinki #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #kualalumpur #amsterdam #oslo #jerusalem #manila #moscow #barcelona #madrid #stockholm #zurich #taipei #istanbul #london #wroclaw #warsaw #rio #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #stockholm #barcelona #IT #4 #5 #LI-ST2 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business. The Role: This position offers a dynamic role where you will address payment discrepancies involving Agoda and its partners. You will be encouraged to forge positive relationships with partners, aiming to resolve financial disputes and enhance the payment process to prevent future issues. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills. Roles & Responsibilities: In this role you will be: Investigate and resolve payment disputes between Agoda and partners Work closely with partners to address payment issues and find mutually agreeable solutions Extract insights from dispute resolutions to streamline payment processes and reduce future disputes. Deliver consistent partner support daily by leveraging your communicative strengths and problem-resolution abilities. Collaborate with team members across various departments, gaining exposure to multiple business perspectives. Qualifications/Experience: - Must have a fluent command of the English language. - Open to candidates seeking their first professional role, especially recent graduates. - Strong attention to detail with excellent problem-solving skills. - Good organizational abilities, with the capacity to work effectively in a team setting. - Proficiency in basic Excel functionality. - Proficiency in SQL is an advantage. It’s Great if you have: - Bachelor Degree in Business, Finance, Statistics or Economics or equivalent experience - Proficiency in Microsoft Word, Excel, Outlook and Power Point - Strong numerical and analytical skills - Experience with Databases and SQL - Fresh graduates are welcome Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling. Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience. The Opportunity Joining our People Technology (HRIS) team is a great opportunity to gain hands-on experience supporting the systems behind Agoda’s global people operations. As Lead, People Technology Operational Excellence, you will help shape how People Technology supports employees across Agoda owning HRIS service operations covering Tier 2+ tickets, change requests, and data access requests. You will turn operational data into clear priorities, build consistent processes, and data to drive improvements that make support faster and more reliable. In this Role you will get to - Lead HRIS operations at Tier 2 and above process, including change requests and data access requests, with clear prioritization, routing, escalation, and ownership through resolution. - Lead operational reviews, track corrective actions, and measure improvement against agreed baselines and targets for efficiency, quality, and employee experience. - Monitor service level agreements (SLAs), workload, and aging tickets; coordinate timely action to maintain service quality. - Build dashboards and analyze ticket trends, resolution times, customer satisfaction (CSAT), and reopen rates to guide operational decisions. - Validate ticket data and standardize metric definitions so performance reporting is accurate, consistent, and actionable. - Create and maintain SOPs, process maps, and knowledge articles, including approval and access controls for change requests and data access requests. - Investigate recurring issues and prioritize process improvements, self-service, and automation based on employee impact, risk, and effort. - Coordinate change requests with HRIS specialists and project managers, including requirements, approvals, testing, support handovers, and process adoption. What you will Need to Succeed - 8+ years of experience in HRIS or IT service operations, or HR Technology, shared services, or operational excellence, with hands-on responsibility for ticket management and process improvement. - Hands-on experience with ticketing tools such as Jira Service Management, ServiceNow, or Zendesk, managing queues, priorities, SLAs, and escalations for support tickets, change requests, and data access requests. - Strong data analytics skills, including Excel or Google Sheets and reporting tools, with the ability to validate data, identify root causes, and translate insights into practical improvements. - Experience creating SOPs and process maps, standardizing workflows, and helping teams adopt consistent ways of working. - Experience defining service metrics and KPIs, establishing baselines and targets, and building dashboards that balance efficiency, quality, and customer satisfaction. - Strong stakeholder management skills, with the ability to align technical and business teams, manage expectations, and drive action through clear written and spoken English. - A proactive approach and strong ownership, with sound prioritization and judgment when handling confidential employee data and access controls. It is Great If You Have - Hands-on Workday experience, including HRIS support, business processes, reporting, or security and access management. - SQL skills or experience with Power BI, Tableau, or Zendesk Explore. - Practical knowledge of ITIL, Lean, Six Sigma, self-service, or workflow automation. - Experience working across regions in an international technology company. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our diverse global team fosters a work environment rich in creativity, collaboration, and innovation. Through technology, experimentation, and ownership, we strive to make travel easy and rewarding for everyone. The Opportunity We are looking for a strategic and hands-on Content Marketing Manager to help shape and scale our B2B content marketing efforts. In this role, you will own the development and execution of a content strategy that strengthens brand awareness, establishes thought leadership, communicates our technology and solutions, and supports business growth across the marketing funnel. You will work closely with senior leaders and cross-functional teams across Marketing, Product, Sales, and Strategy to uncover compelling stories, translate complex business insights into clear narratives, and develop high-impact content for B2B decision-makers. This is an exciting opportunity for someone who combines strong business acumen, exceptional storytelling, and sharp editorial judgment with the ability to turn strategy into execution. You will play a key role in building a scalable B2B content marketing engine. Key Responsibilities - Content Strategy & Planning - Own and execute a comprehensive B2B content strategy aligned with brand positioning, business priorities, go-to-market plans, and the customer journey. - Define key content themes, editorial priorities, and annual content roadmaps across awareness, consideration, conversion, and customer engagement. - Identify content opportunities through industry trends, competitive intelligence, customer insights, and business performance data. - Establish content performance metrics and continuously optimize the strategy based on audience engagement, lead generation, and pipeline contribution. - Thought Leadership & Content Development - Develop compelling, insight-led content that establishes our brand and executives as trusted voices in the B2B travel and technology industry. - Lead the creation of thought leadership articles, industry reports, whitepapers, case studies, customer success stories, blog posts, and executive LinkedIn content. - Proactively identify and develop compelling stories by working with internal experts, commercial teams, and external partners. - Translate complex technology, product capabilities, data, and business insights into clear, differentiated narratives tailored to senior B2B audiences. - Product Storytelling & Sales Enablement - Partner with Product, Sales, and Strategy teams to articulate compelling value propositions, product differentiation, and customer benefits. - Develop high-impact sales and marketing assets, including product one-pagers, solution narratives, case studies, website content, and partner-facing presentations. - Support go-to-market initiatives and product launches with content that drives awareness, consideration, and commercial engagement. - Ensure content addresses customer pain points and supports business development and sales conversations. - Executive Communications & Presentations - Lead the end-to-end development of high-impact executive presentations for industry conferences, flagship events, partner summits, and strategic engagements. - Partner directly with senior executives to develop compelling storylines, synthesize complex information, and translate strategic priorities into clear, persuasive narratives. - Coordinate cross-functional inputs, reconcile stakeholder feedback, and deliver executive-ready content under tight timelines. - Maintain a high standard of storytelling, message clarity, and visual communication in collaboration with creative teams. - Content Operations & Cross-Functional Collaboration - Manage end-to-end content production, from ideation, research, and briefing to development, stakeholder approvals, and publication. - Work collaboratively across Product, Sales, Marketing, Strategy, and other teams to align content with business priorities and audience needs. - Manage external agencies, freelancers, and creative partners, providing clear briefs and actionable editorial feedback. - Leverage AI tools and scalable content workflows to improve efficiency, quality, and speed of execution while maintaining strong editorial standards. - Ensure consistency of messaging, tone of voice, and content quality across channels and formats. What You'll Need to Succeed - 6–8 years of relevant experience in B2B content marketing, content strategy, or product marketing, preferably within SaaS, technology, platform, or marketplace businesses. - Strategic content ownership: Proven experience independently developing and executing content strategies, defining editorial priorities, and connecting content initiatives to business objectives. - Exceptional storytelling and editorial skills: Strong writing, editing, research, and synthesis capabilities, with a portfolio demonstrating high-quality thought leadership, case studies, and B2B marketing content. - Strong business acumen: Ability to understand complex business models, commercial strategies, product value propositions, and customer needs, and translate them into compelling content. - Executive communication: Demonstrated experience developing senior executive presentations, translating complex ideas into impactful narratives, and engaging confidently with senior leadership. - Stakeholder management: Proven ability to influence and collaborate with cross-functional teams and senior stakeholders, navigate competing priorities, and drive projects forward without direct authority. - Project management and execution: Strong ownership, attention to detail, and ability to manage multiple projects independently in a fast-paced environment. - Data-driven mindset: Ability to use research, customer insights, and performance data to inform content decisions and measure effectiveness. - AI fluency: Hands-on experience leveraging generative AI tools to accelerate research, content development, editing, and workflow efficiency while maintaining accuracy and originality. - Excellent English communication skills, both written and verbal, with the ability to communicate effectively with global teams and senior business audiences. Nice to Have - Experience in travel technology, e-commerce, digital marketplaces, or B2B partnership ecosystems. - Experience developing content for industry conferences, executive thought leadership programs, or large-scale B2B events. - Familiarity with SEO, content distribution, CRM, marketing automation, and content performance analytics. - Experience building content processes and scalable editorial workflows in a growing organization. Why Join Us? You will have the opportunity to shape the B2B content strategy, work directly with senior business leaders, and create compelling narratives that bring our technology, solutions, and partnerships to life. This role offers a unique combination of strategic ownership, creative storytelling, and hands-on execution, with the opportunity to build meaningful content programs that influence brand perception and business growth. Join us in shaping the future of B2B travel technology. #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicanteockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaar data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java #eventmarketing Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Agodaについて Agodaは、旅行を通じて世界をつなぐ会社です。2005年、旅行への情熱を持つ2人の幼なじみの友人である起業家が、誰もがより簡単に世界を旅できるようにするため、Agodaを設立しました。 現在、AgodaはBooking Holdings（NASDAQ：BKNG）の一員であり、90か国以上から集まった7,000人を超える多様なメンバーが、世界各地のオフィスで働いています。私たちは毎日、世界中にある数百万軒のホテルや宿泊施設、フライト、アクティビティをお得な価格で提供し、人々をさまざまな旅行先や体験につないでいます。 Agodaでは、毎日が新しい挑戦の連続です。データとテクノロジーは私たちの企業文化の中心にあり、好奇心とイノベーションを支えています。最高の旅を始め、世界中の人々の旅行体験をより良いものにしたい方は、ぜひAgodaに参加してください。 Get to Know our Team The Corporate Strategy team works directly with Agoda’s management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities. チームについて コーポレート戦略チームは、Agodaの経営陣と直接連携し、データ分析を通じて事業にとって重要なインサイトを提供しています。また、部門横断で目標と実行内容を整合させ、戦略的な取り組みを推進しています。 会社全体の最重要課題と日々のオペレーションを結び付け、初期段階のアイデアを大きな成果につながる機会へと発展させることが、私たちの役割です。 The Opportunity You will be focusing on information generation and strategy formulation at business level. You will get to work closely with senior executives across functions, such as product, supply, marketing, and finance, to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics. 募集概要 本ポジションでは、事業レベルでの情報創出と戦略策定を担当します。プロダクト、サプライ、マーケティング、ファイナンスなど、さまざまな部門のシニアエグゼクティブと緊密に連携し、Agodaの戦略策定と重要な事業施策の推進に取り組みます。 市場、競合、事業トレンドに関する優れたインサイトを生み出し、その知見をAgoda全体に共有することで、重要な意思決定を支援します。また、責任範囲の明確化や重要な成功指標の特定、モニタリングを通じて、経営陣によるAgodaの効果的な運営を支援します。 In this role, you will get to - Conduct industry and competitor data analysis to support the definition of priorities and key issues - Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders - Create business cases for initiatives to be pursued across Agoda - Support in the articulation of country, department, and strategy - Support ad hoc projects, leading independent workstreams - Support Directors and Associate Directors in the creation of material for the Board and Management team - Build SQL queries to gather data from multiple databases within Agoda and work with the analytics team to gather the required information for analysis 主な業務内容 - 業界および競合に関するデータ分析を行い、優先事項や主要課題の定義を支援 • パフォーマンスを追跡し、成長ドライバーを特定するためのダッシュボードを構築 • 分析結果と提案をプレゼンテーションを通じてステークホルダーに伝達 • Agoda全体で推進する施策のビジネスケースを作成 • 国、部門、戦略の方向性の整理を支援 • アドホックなプロジェクトを支援し、独立したワークストリームをリード • 取締役会や経営陣向け資料の作成において、ディレクターおよびアソシエイトディレクターを支援 • Agoda内の複数のデータベースから情報を収集するためのSQLクエリを作成 • 分析に必要な情報を収集するため、アナリティクスチームと連携 What you will need to succeed - Experience in data analysis from top-tier consulting, investment banking, private equity, or strategy or business roles in a fast-growing global technology company - Bachelor’s degree or higher from a top university in a quantitative subject, such as computer science, mathematics, engineering, business, science, or a relevant field of study - Background working experience in a consultancy firm - Strong analytical and problem-solving skills - Knowledge of SQL or Tableau, or willingness to invest time to learn - Ability to think strategically, learn fast, and understand new business dynamics - Excellent organizational skills, attention to detail, and ability to work independently - Excellent verbal and written communication skills in English - An innate desire to take ownership, make an impact, and influence outcomes 応募資格 - トップティアのコンサルティングファーム、投資銀行、プライベートエクイティ、または急成長中のグローバルテクノロジー企業におけるデータ分析経験 • コンピューターサイエンス、数学、工学、ビジネス、理系分野、または関連分野における、評価の高い大学の学士号以上 • コンサルティングファームでの勤務経験 • 高い分析力および問題解決力 • SQLやTableauの知識、または学習する意欲 • 戦略的に考え、迅速に学び、新しいビジネス環境を理解する能力 • 優れた組織力、細部への注意力、主体的に業務を進める能力 • 英語での優れた口頭および書面でのコミュニケーション能力 • オーナーシップを持って成果を生み出し、結果に影響を与えたいという強い意欲 It is great if you have - Some knowledge of the key levers of the OTA industry - Strong presentation and negotiation skills 歓迎条件 - OTA業界における主要な成長ドライバーに関する知識 • 優れたプレゼンテーション力および交渉力 This role is based in Bangkok, Thailand or Tokyo, Japan. Relocation support will be provided. 本ポジションはタイのバンコクまたは日本の東京勤務です。転居サポートを提供します。 Our Purpose: Bridging the World Through Travel We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. We are a skillful, driven, and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. 私たちの目的：旅行を通じて世界をつなぐ 私たちは、旅行によって人々が暮らす素晴らしい世界をより深く楽しみ、学び、体験できると考えています。旅行は人々や文化をより近づけ、共感、理解、幸福を育みます。 Agodaには、世界中から集まった能力と意欲にあふれる多様なメンバーが在籍しています。イノベーションを生み出すテクノロジーと強固なパートナーシップを活用し、すべての人にとって旅行をより簡単で価値あるものにすることを目指しています。 Agodaでは、人こそが私たちの強みだと考えています。真剣に仕事に取り組みながら、楽しむことも大切にしています。より良いものを生み出すことに情熱を持つ方を歓迎します。 Discover more about working at Agoda - Agoda Careers - Facebook - LinkedIn - YouTube Agodaについてさらに知る - Agoda Careers - Facebook - LinkedIn - YouTube Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. 機会均等雇用主 Agodaでは、さまざまなバックグラウンドや価値観を持つ人々が働いています。多様な人材を採用し、コラボレーションとイノベーションを促進する包括的な環境を大切にしています。 採用は、性別、年齢、人種、肌の色、国籍、宗教、婚姻状況、妊娠、性的指向、性自認、障がい、国籍、退役軍人または軍務経験の有無、その他法律で保護されている属性にかかわらず、能力と資格のみに基づいて行われます。 ご応募いただいた情報は、将来の求人への適性を検討するために保管する場合があります。保管された情報の削除を希望する場合は、いつでもお申し出いただけます。 Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. 免責事項 Agodaは、第三者または人材紹介会社からの未承諾の候補者紹介について、いかなる条件も受け入れず、候補者の代理を認めません。未承諾または投機的な履歴書を受け取った場合、Agodaは紹介手数料を支払う義務を負うことなく、候補者に直接連絡し採用する権利を有します。 Please review our Hiring Process Guidelines before your interview Please review our Hiring Process Guidelines before your interview to learn how interviewing at Agoda works. 面接前に採用プロセスに関するガイドラインをご確認ください 面接の前に、Agodaの採用プロセスに関するガイドラインをご確認ください。Agodaの面接の進め方について詳しくご覧いただけます。 #London #Paris #Singapore #Bangkok #munich #newyork #strategyconsulting #consulting #hongkong #taipei #berlin #amsterdam #helsinki #bucharest #milan #copenhagen #warsaw #tokyo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity Global Mobility (GM) enables Agoda to bring talent to the right place at the right time, from pre-hire assessment and relocation to visa coordination, business travel, and post-arrival support. As our hiring volume and the complexity of cross-border moves continue to grow, we are looking for a People Global Mobility Analyst to join the team on a 6-month fixed-term contract. In this role you will be a key contributor to our day-to-day mobility operations, helping us deliver timely, accurate, and welcoming experiences for relocating employees and their families. You will support the CEG department initially and may rotate across other departments based on business needs. This role suits someone who is detail-oriented, proactive, comfortable with high-volume work, and keen to improve how we work. This role is based in Bangkok. Learn more about Life in Bangkok: https://lifeinbangkok.careersatagoda.com/ In this Role, you'll get to - Co-own day-to-day Global Mobility operations for the assigned departments, in line with KPIs, SLAs, and OKRs. - Support the end-to-end mobility process for expat and relocating hires: document collection and review, visa folder set-up, employee follow-ups, relocation logistics (flights, accommodation, airport transfers), pre-arrival communications, and tracker updates. - Support visa requests, including coordination with immigration teams and external vendors to meet timelines. - Respond to employee, Talent Acquisition, and hiring manager queries, escalating complex cases to the appropriate team members. - Support schooling and education-related matters for relocating employees and their families, including school information, partner school coordination, and employee enquiries. - Support audits, compliance tracking, and documentation, including data accuracy checks in Workday and trackers, and audit reporting. - Prepare reports and perform ad hoc analysis on case volumes, SLAs, and workload trends to support decision-making. - Contribute to Global Mobility projects, including process improvement, automation of manual tasks, and the ongoing rollout and optimization of GMOB set up - Create and maintain guidelines, templates, playbooks, and knowledge articles to keep processes clear and consistent. - Assist with vendor coordination, including PO number requests and invoice validation. - Work with partner teams (Talent Acquisition, HR Operations, Immigration, Onboarding, Payroll, Tax, Finance) to resolve issues quickly and improve service delivery. What you'll Need to Succeed - Bachelor's degree in Human Resources, Business, or a related field. Fresh graduates and early-career professionals are welcome. - Strong organizational skills, time management, and attention to detail, with the ability to prioritize and manage competing demands in a high-volume environment. - Excellent verbal and written communication skills in English. - Ability to communicate and build relationships with stakeholders and multicultural teams. - Analytical mindset with working knowledge of Excel or similar tools for tracking, reporting, and basic analysis. - Ability to shift priorities and move fast based on business needs. - Service-oriented mindset, high integrity, and the ability to maintain confidentiality when handling personal and sensitive employee data. - Ability to work independently and as part of a team, with a proactive, can-do attitude. - Available to commit to a 6-month fixed-term contract. It's great if you have - Experience in HR operations, onboarding, global mobility, immigration, or relocation. - Familiarity with Workday, Greenhouse, Zendesk, or similar HR and case-management tools. - Experience with process improvement, documentation, or audit and compliance support. - Passion for People and for ensuring that relocating employees and their families have a smooth start at Agoda. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot. Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression. The opportunity: This role is BANGKOK-BASED, RELOCATION PROVIDED. Our Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions. You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs. By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position. In this role, you'll get to: - Analyze the online travel ecosystem, markets, competitive landscape and user requirements. - Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly. - Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies. - Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions. What you'll need to succeed: - Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). - Proven ability to leverage analytics and quantitative methods to inform and influence decision-making - Strong data skills - Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders - Experience developing and launching products - Experience leading global product vision, go-to-market strategy and design discussions. - Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change - Hands-on mentality It's great if you have: - MBA or Master’s degree in Math, Economics, Computer Science or Statistics - Data tools - SQL, Python, R, or equivalent #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #seoul #madrid #barcelona #zurich #geneva #warsaw #budapest #vienna #bratislava #bucharest #sofia #athens #ankara #jakarta #manila #kuala_lumpur #ho_chi_minh_city #hanoi #beirut #riyadh #jeddah #doha #cape_town #johannesburg #mexicocity #guadalajara #santiago #buenosaires #sao_paulo #rio_de_janeiro #bogota #lima #caracas #auckland #wellington #calgary #edmonton #ottawa #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ML Platform in Agoda Agoda ML and AI Platform is built on self-managed Kubernetes and powered by Kubeflow, an open-source solution that enables efficient machine learning workflows. Our AI Ops team combines the best practices of software engineering with data science to help Machine Learning Engineers and Data Scientists work more effectively, meaning we aim to incorporate data/model versioning, collaboration, monitoring etc. in an intuitive way that allows our users to prosper within the field. In This Role, You’ll Get to: - Lead the design, development, and implementation of on-premises MLOps solutions that support the delivery of machine learning models - Collaborate with data scientists and software engineers to build scalable and efficient data pipelines and model training and deployment systems - Develop and maintain monitoring and management tools to ensure the reliability and performance of our on-premises MLOps infrastructure - Work with stakeholders across the organization to understand their machine learning needs and requirements, and to develop MLOps solutions that meet those needs - Stay up-to-date with the latest trends and technologies in MLOps, machine learning, and artificial intelligence, and share your knowledge with the team to help us stay at the forefront of the field - Mentor junior members of the team and help them grow their skills and expertise in MLOps - Troubleshooting and debugging user issues What You’ll Need to Succeed - 5+ years of experience in MLOps, Software engineering, Data engineering, or a related field - Strong programming skills in a modern programming language (Java, Scala, Python, Kotlin) - Hands-on experience with Kubernetes—deploying and operating workloads (jobs, services, or ML/training pipelines), debugging pod failures, and working with core concepts (Deployments, ConfigMaps/Secrets, Services, resource limits) - Excellent communication and collaboration skills, and the ability to work effectively in a team environment - Value code simplicity and performance It’s Great if you have: - Understanding of ML Projects lifecycle - Experience with MLOps platforms, such as Kubeflow or MLFlow - Experience with ML frameworks – like scikit-learn, LGBM, Tensorflow, PyTorch etc. - Experience with Big Data tools – Spark, S3, Hadoop - Strong knowledge of containerization and container orchestration technologies, such as Docker and Kubernetes - Experience with DevOps and CI/CD practices - Has experience building and scaling model serving tools, i.e building APIs with tight SLAs - Passion for the engineering behind machine learning, and scaling it - Experience designing and building MLOps infrastructure, including data pipelines, model training and deployment systems, and monitoring and management tools. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: We’re a team of engineers focused on making it easier for Agoda’s developers to build, deploy, and operate software at scale. We own core developer platforms and tools from source control and CI/CD to service discovery and deployment and continually improve their reliability, security, and ease of use. Our work spans software engineering, DevOps, and people leadership, with the opportunity to shape technical direction and support a wide engineering community. Together, we tackle complex challenges, strengthen engineering practices, and help teams across Agoda deliver with confidence. The DevOps Engineering Manager role at Agoda combines hands-on software engineering, deep DevOps expertise, and strong people leadership. We’re looking for a software developer at heart—someone who can design and build software, lead technical decisions, and grow engineers while applying DevOps practices at scale. In this role, you’ll get to: - Lead hands-on software development across design, coding, testing, deployment, and operations. - Design and build services, APIs, developer platforms, and internal tools that improve engineering productivity. - Stay close to the code through implementation, code reviews, and architectural decisions. - Build and scale CI/CD and security automation across approximately 1 million pipelines per month. - Own and evolve core developer systems, including source control, CI, service discovery, and deployment platforms. - Apply software engineering principles to solve infrastructure and delivery challenges, building reliable, scalable, and maintainable solutions. - Set technical direction and drive best practices in software design, automated testing, and code quality. - Coach and grow engineers while building a high-performing team. What you’ll need to succeed: - A strong software development background, complemented by deep DevOps expertise. - Experience leading an engineering team with at least 5 direct reports. - Strong hands-on experience designing, building, testing, and maintaining software across the full SDLC. - The ability to write production-quality code in a modern language, preferably Go or Python. - Experience building software systems, APIs, internal platforms, or developer tools. - Solid software engineering fundamentals, including system design, maintainability, automated testing, and code reviews. - Practical experience with CI/CD, containerisation, and cloud-native practices, using technologies such as Git, Docker, and Kubernetes. - The ability to make autonomous, data-driven decisions and take ownership of outcomes. - Experience managing Agile or Scrum teams effectively. It’s great if you have: - Built developer platforms or engineering productivity tools. - Developed full-stack applications using React.js and Go. - Worked with Kubernetes, Ansible, Consul, or Vault. - Used SQL and NoSQL databases, such as PostgreSQL or Elasticsearch. - Improved observability, platform reliability, security automation, or developer experience. - Why this role is different: - Combine software engineering, DevOps, and people leadership. - Build tools and platforms used by engineers across Agoda. - Solve complex engineering challenges at a significant scale. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role. The Global Mobility Coordinator supports the coordination of business-travel arrangements. This role focuses on operational execution, stakeholder and vendor coordination, case tracking, documentation, invoicing, and responsive support to employees and internal stakeholders. The successful candidate will help ensure that travel cases are handled accurately, efficiently, and in accordance with established processes and requirements. In this role, you will get to: - Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively - Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise - Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements - Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner - Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed - Provide accurate information on visa processes, document requirements, and expected timelines under guidance - Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details - Support updates to process documentation and contribute to administrative and operational improvements - Collaborate effectively with team members and stakeholders across different locations to ensure smooth case handling As part of a dynamic and globally connected People team, the successful candidate will have the opportunity to build expertise in business-travel operations, strengthen problem-solving and stakeholder-management skills, and contribute to a seamless travel experience for Agoda employees worldwide. What you'll Need to Succeed: - Bachelor’s degree or equivalent qualification; fresh graduates are welcome to apply - Good command of English and Thai, both written and spoken - Strong coordination and communication skills when working with employees, stakeholders, and external vendors - Organized and reliable, with the ability to manage multiple cases and meet deadlines - Detail-oriented, with high accuracy when handling travel requests, invoices, documentation, and records - A fast learner who is comfortable following established processes, checklists, and guidelines - A clear communicator who understands their responsibilities and demonstrates a strong sense of urgency and adaptability when handling time-sensitive work Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. Are you a dynamic leader with a knack for driving success in a multicultural environment? You lead the Vietnamese customer service operation end to end: the Team Managers who run day-to-day delivery, the performance of the floor, and the quality of the customer experience. You turn CEG strategy into a clear roadmap for your teams, hold the line on operational standards, and build leaders who can coach, decide, and improve without waiting to be told. Success is measured across four outcomes: operational excellence, engaged people leadership, continuous improvement, and customer/partner focus. What you will do Strategy and execution - Cascade department priorities into a practical team roadmap; keep daily operations stable while leading change. - Own SLA, shrinkage, and Closure performance for your language; spot risk early and drive recovery with clear owners and timelines. - Surface trade-offs and recommend strategic decisions based on your own analysis of your scope People leadership - Coach and performance-manage Team Managers: rigorous 1:1s, inspire & develop through coaching, succession and IDPs, and have honest conversations when needed. - Hire and retain strong talent; build a bench so the operation is resilient. - Connect with your teams: monthly agent connects, skip-levels, and at least one immersion session per quarter. - Shape a culture of ownership, feedback, and Agoda values; run recognition that reinforces the right behaviors. Data-led improvement - Use customer, agent, and ops data to find patterns, size opportunities, and turn hypotheses into stakeholder-ready recommendations. - Surface meaningful improvement opportunities to leadership and follow through to impact. Customer and partner focus - Own CSAT and CX outcomes for your language. - Identify recurring pain points, carry the voice of your customers across the organization, partner with stakeholders to find & implement solutions. Experience and requirements Must-have - 5–7 years professional experience, including experience leading managers and medium-sized teams (>75 FTE). - Proven track record of performance management, coaching, and lifting team results through others. - Strong analytical and process-improvement skills; comfortable with KPI scorecards and action planning. - Excellent written and spoken English; native Vietnamese strongly preferred. - Experience leading through change (tech, process, or org). Nice-to-have - Contact center / BPO / e-commerce / travel industry experience. - Project or quality certifications (e.g. PMP, Six Sigma, COPC). - Experience in a multi-site or regional operations environment. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. Our Global Employee Relations team partners with ER Services, HR Business Partners, Legal, Compliance, and business leaders to strengthen fair, consistent, and legally sound people practices. We provide expert consultation, establish governance and decision frameworks, identify systemic risk, and translate insights into practical policies, processes, and organizational capability. The Opportunity We are looking for an experienced Employee Relations Senior Consultant to join our Global Employee Relations team. As a senior individual contributor, you will provide expert consultation on employee relations, employment policy, workplace risk, and industrial relations. Rather than owning routine case management, you will act as an escalation and advisory partner to ER Services, HR Business Partners, and leaders—helping them interpret policy, navigate complex or precedent-setting matters, and make consistent, well-reasoned decisions. You will also strengthen ER governance, quality assurance, policy and process design, risk insight, and organizational capability across our global operations. What You'll Do - Provide Senior ER Consultation: Serve as a trusted subject-matter expert to ER Services, HR Business Partners, and leaders, providing practical advice on complex, sensitive, novel, or precedent-setting employee relations matters. - Interpret Policy and Legislation into a scalable approach: Translate employment legislation, regulatory developments, and company policies into clear, accessible guidance that supports consistent and legally sound decision-making across all markets that we operate. - Strengthen ER Governance: Define and maintain minimum standards, decision frameworks, escalation criteria, playbooks, templates, and governance practices for employee relations processes and decisions. - Provide Quality Assurance: Conduct thematic, sample-based, or targeted reviews of ER practices and selected higher-risk matters to assess consistency, documentation quality, control effectiveness, and alignment with policy. - Advise on Complex Workforce Matters: Support HR partners and leaders on restructures, collective matters, significant employment decisions, policy exceptions, and other high-impact situations by providing options, risk assessments, and recommendations. - Support Union and Industrial Relations: Provide subject-matter advice on union engagement, collective consultation, bargaining, and dispute resolution. Partner with local ER and HR Business Partner teams on preparation, proposal analysis, leader briefings, negotiation scenarios, and consultation guidance. - Monitor Risk and Compliance: Identify emerging employment, workforce, regulatory, and reputational risks; support appropriate escalation; and maintain visibility of material trends, control gaps, and remediation priorities. - Improve Policy and Process: Use case trends, employee feedback, disputes, audit findings, and external developments to recommend practical improvements to policies, processes, controls, and manager guidance. - Build ER Capability: Develop and refine toolkits, decision trees, FAQs, training, and calibration forums that strengthen the capability of ER Services, HR partners, and managers while maintaining clear ownership of operational decisions. - Partner Across Functions: Work closely with Legal, Compliance, People Analytics, and other stakeholders on audits, regulatory matters, dispute forums, and cross-functional improvements, while respecting the distinct accountabilities of each function. Required Qualifications - Minimum 8 years of experience in Employee Relations, Labor or Industrial Relations, employment policy, HR risk, or HR Business Partnering roles within large, complex, or regulated organizations. - Demonstrated experience advising on complex, sensitive, or precedent-setting employee relations matters without relying on direct operational ownership. - Strong working knowledge of employment legislation, employee relations, workplace dispute resolution, and industrial relations practices. - Experience developing, interpreting, or governing employment policies, decision frameworks, controls, playbooks, or assurance processes. - Ability to translate complex legal, regulatory, and organizational requirements into practical guidance for HR partners and leaders. - Strong risk assessment, critical thinking, and judgment, with the ability to present clear options, implications, and recommendations. - Strong consultation, influencing, facilitation, negotiation, and conflict-resolution skills. - Ability to build credibility and influence senior stakeholders without direct authority in a global, matrixed environment. - Experience using qualitative and quantitative insights to identify systemic issues and improve policy, process, or organizational capability. - High levels of discretion, integrity, and sound judgment when handling sensitive and confidential matters. - Degree in Human Resource Management, Law, Industrial Relations, or a related discipline—or equivalent professional experience. - Fluency in written and spoken English. Preferred Qualifications - Experience working across multiple jurisdictions, cultures, or business models. - Experience supporting union engagement, collective consultation, bargaining preparation, or industrial dispute resolution. - Experience with ER quality assurance, audits, compliance reviews, or risk and control frameworks. - Curiosity and the confidence to challenge established practices constructively. - Strong ownership, attention to detail, humility, and flexibility. #Bangkok #Singapore #Jakarta #KualaLumpur #Berlin #Bucharest #Budapest #HongKong Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) - Ability to communicate fluently in English - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Experience in digital marketing - Academic research experience #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. In this Role, you’ll get to: - Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners). - Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country - Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value. - Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth. - Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner. - Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter. - Responds to the needs and requests of hotel partners in a timely and effective manner. - Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager. What you’ll Need to Succeed: - Bachelor’s degree - Minimum 3 years of experience in business development and/or account management - Strong interpersonal skills & ability to influence both external / internal stakeholders - Experience in internet/e-commerce preferred - Ability to convince senior stakeholders with insight from data and problem-solving skills - Team player with a professional “get it done” attitude and work ethic - Proven success in acquiring, building & maintaining long term customer relationships - Adapts well to change and able to work in a fast-paced environment. - Ability to create new, innovative ideas, and drive workstream to create impact from those ideas. - Strong Proficiency in English and Thai It’s great if you have: - Experience in Travel industry Equal Opportunity Employer Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers. The Opportunity This role is responsible for expanding the supply of non-hotel accommodations in Thailand and Vietnam, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth. The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Thai and Vietnam markets, including ensuring we obtain the best prices and availability for our customers. This position is based in our Bangkok office. You will work closely with colleagues across regional and central teams, including counterparts within your respecting countries. In this role, you will be responsible for: - Lead the implementation of Homes market strategy in Thailand and Vietnam. - Lead, inspire, coach and develop teams to grow our local business. - Implement strategies with Homes partners to enhance productivity and opportunities to maintain a competitive advantage. - Deliver on country commercial and profitability targets. - Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. - Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. - Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. Please note that responsibilities may evolve based on business needs. What You’ll Need to Succeed: - More than 7 years of professional experience - Fluency in English & Thai is required - Proven strong leadership skills, team leader and team player is a must - Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships - Relevant commercial, business development or general management experience - Deep numerical and analytical skills and attention to details - Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders - A curious mindset, energized by and adapt well to changes - Be creative and innovative - Professional “get it done” attitude and work ethic - Experience in e-commerce, online businesses, or technology is preferred; a consulting background is a plus. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The Senior Manager, Tax Controversy role is central to protecting the company’s tax profile, managing financial and reputational risk, and contributing to the company’s influence on the evolving tax landscape. The successful candidate will shape the company’s engagement with tax authorities and policymakers around the world, while strengthening internal readiness and resilience. The Opportunity: As a Senior Manager, Tax Controversy, you will be responsible for leading and supporting the company’s global tax audits, disputes, tax authority engagement, and defense of the company’s direct and indirect tax positions across multiple jurisdictions. You will report directly to the Global Lead for Tax Controversy. This role will own and coordinate all phases of tax audits and disputes, from initial information requests through resolution, while shaping best-practice frameworks and partnering with Government Affairs, Legal and Commercial teams to support and influence tax policy in key markets. The ideal candidate is a senior tax professional with strong technical expertise in tax law, significant experience managing complex cross border controversies and regional tax disputes, proven negotiation skills, and a track record of developing robust audit defenses and acting as a trusted advisor to senior leadership. What You’ll Do: Tax Controversy & Audits Support: - Independently manage assigned tax controversy matters, including audits, notices, refund claims, appeals, and litigation. - Act as the lead for assigned cases, setting strategy and overseeing end-to-end management from initial inquiry to resolution. - Serve as the primary point of contact with tax authorities, external advisors, and internal stakeholders on assigned controversy matters. Strategy, Technical Analysis & Defense - Develop and implement effective strategies for resolving tax disputes and managing tax risk across jurisdictions. - Analyze and interpret complex tax laws, regulations, treaties, and case law to support and defend the company’s tax positions. - Prepare, review, and quality-control responses to tax authority inquiries, RFIs, and audit findings, ensuring technical accuracy and consistency. - Draft and review persuasive arguments, legal memoranda, position papers, and documentation for dispute resolution, appeals, and litigation. Tax Governance and Controls: Frameworks, Processes & Documentation - Develop and maintain best-practice frameworks, playbooks, templates, and documentation standards for managing tax audits and controversy globally. - Maintain comprehensive and well-organized documentation and records of all controversy-related activities in the region and globally. - Support the company’s global tax strategy and ensure consistency in controversy management and messaging across jurisdictions. - Drive the tax control framework, ensuring tax controls are designed, documented, executed and continuously improved to support compliant, defensible and audit-ready tax positions. - Drive standardization, automation and simplification across tax processes, with a focus on improving the quality, consistency and evidentiary strength of tax data and documentation. - Incorporate AI-enabled ways of working in a practical and responsible manner, including improving velocity, consistency and scalability without compromising technical quality, audit readiness or risk management. - Ensure governance and controls materially enhance controversy readiness, audit support, documentation quality and the defensibility of Agoda’s filed and reported tax positions. Cross-Functional Collaboration & Policy Input - Collaborate closely with internal Tax, Legal, Government Affairs, PR, Finance, and business teams to ensure aligned positions and coordinated responses. - Monitor tax and policy developments globally and assess the potential impact on ongoing and future controversies. - Provide technical input to policy and advocacy initiatives, working with Government Affairs and industry groups where relevant Controversy Readiness & Training - Support the identification, assessment, and communication of controversy-related tax risks, exposures, and mitigation actions. - Promote tax controversy awareness and best practices within the Agoda Group and in collaboration with other BHI brands. - Develop practical training materials and provide guidance for junior team members and other departments on tax controversy. - Drive continuous improvement in controversy management processes, incorporating learnings from past audits and disputes into future risk mitigation - Maintain clear, timely updates and case documentation for the Global Lead for Tax Controversy and relevant internal stakeholders. Required Qualifications: - Bachelor’s degree in Accounting, Finance, Law, or related field; advanced degree (JD, LLM, MST, or equivalent) preferred. - Legal training (law degree or experience as a tax lawyer) strongly preferred - Professional certification (CPA, Chartered Accountant, or equivalent) is an advantage. - Minimum 8-10 years of relevant experience in tax controversy, audit defense, or tax litigation, in law firms, accounting firms or MNCs with significant experience in the Asia Pacific region (e.g., China, Japan, Korea, Southeast Asia, Australia, India). Experience with US and European tax matters would be an added advantage. - In-depth knowledge of tax laws, regulations, and dispute resolution processes. - Demonstrated experience leading complex, multi-jurisdictional tax audits or disputes, including direct interaction with tax authorities. - Proven ability to draft and review high-quality technical documentation (position papers, memos, correspondence with authorities). - Excellent analytical, negotiation, and communication skills advocacy skills for use within Tax and Finance as well as with external stakeholders and tax authorities - Ability to work independently and collaboratively in a fast-paced, multicultural environment. - Experience working effectively across cross-functional teams. - Strong project management and organizational skills. - Agility to quickly adjust to changing priorities, combined with the ability to balance multiple priorities. - Proficiency in English required; additional Asia Pacific language skills are an advantage. Why Join Us? - Opportunity to work with a dynamic and experienced team - Exposure to complex, high-profile tax matters across the Asia Pacific region and Globally - Competitive compensation and benefits package - Professional growth and development opportunities #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Manila #HoChiMinh #Jakarta #Prague #Berlin #Madrid #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. The Opportunity: As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms at global scale.. In this Role, you’ll get to: - Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences. - Drive the development of front-end and full-stack solutions across core product areas - Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences. - Shape architecture across areas such as state management, SSR, micro-frontends, and API integration. - Ensure new features are performant, maintainable, observable, and production-ready. - Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way. - Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery. - Support integration with backend services through REST, GraphQL, WebSockets, and other service interfaces. - Drive technical decisions around performance, reliability, monitoring, and maintainability in production. - Mentor engineers and grow team capability in both modern web engineering and evolving product development practices. What you’ll Need to Succeed: - Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue. - Demonstrate solid hands-on expertise in JavaScript / TypeScript and front-end development. - Apply strong knowledge of web performance optimization, scalability, and frontend best practices. - Show experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets. - Drive strong technical and people leadership, with proven mentoring and coaching ability. - Collaborate effectively with product, design, and engineering stakeholders. - Contribute to architectural decisions across SSR, micro-frontends, and state management. - Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications. - Communicate clearly and thrive in a fast-paced, collaborative environment. It’s Great if you have: - Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. - Demonstrate familiarity with Agile development methodologies. - Show experience with mobile web, cross-platform frameworks, or cloud platforms. - Apply experience with analytics, A/B testing, and SEO for large-scale web products. - Demonstrate experience building customer-facing products in high-traffic or global-scale environments. #bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #liverpool #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4 #LI-Hybrid #LI-ST2 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the Agoda Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, but we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. Job Description - Supervise and oversee day-to-day Accounts Payable financial and accounting activities, including supplier payments, ensuring all financial transactions are accurate, properly authorized, executed, and recorded on time. - Lead month-end closing activities, including the reconciliation of Accounts Payable-related accounts, analysis of unusual items, and timely resolution of discrepancies and outstanding balances. - Review and monitor accounting processes, systems, and procedures to ensure effective operation and compliance with internal controls, applicable regulations, accounting principles, and company standards. - Provide guidance and oversight for complex transaction processing, ensuring appropriate review, accurate resolution, and timely completion. - Identify, assess, and escalate unusual or high-risk items and cases for discussion, ensuring timely resolution in consultation with relevant stakeholders. - Lead and support projects, process improvements, and other initiatives to enhance efficiency, control, and service quality, ensuring delivery within agreed timelines. - Act as a key Finance business partner by proactively collaborating with stakeholders within and outside Finance and ensuring responsive, effective, and fair support. - Coach, guide, and support team members in daily operations, complex cases, accounting matters, and adherence to policies and procedures. - Coordinate and prioritize team responses to ad hoc requests, ensuring appropriate ownership, timely delivery, and high-quality outcomes. What you’ll need to succeed - Bachelor’s degree in accounting or related field. - 5-8 years’ experience in Accounts Payable Accounting or related field, with prior supervisory or team leadership experience preferred. - Strong knowledge of Accounts Payable processes, month-end closing, account reconciliation, financial controls, and accounting principles. - Strong Interpersonal skills, problem solving, prioritization, proactive handling, and teamwork with ability to meet deadlines. - Proficient in MS Office Application. - Dynamic and able to adapt to a fast-paced environment with growth mindset. - Team working skills – ability to collaborate, influence and mediate effectively with other teams both within and outside of Finance. - Energetic, initiative with effective communication skills in Thai and English. It’s great if you have - Proficient ERP Software (Oracle is preferable) - Accounting experience in online travel agency business Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Summary In the online travel industry, with fast changing user behavior and the increasing role played by price comparison websites, offering the best price grants disproportionate gains. Travelers chose Agoda because they are confident that they can find there the best hotels, at the best price. Success can only be achieved by combining a programmatic approach to optimize volumes and margins in the short term with a strategic approach to take into account the reactions from the other players in the game, from customers to hotels, from competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools, from price display to machine learning algorithms. You will closely coordinate with Agoda’s senior management, marketing and product teams, while managing and expanding a team of talented pricing campaign managers and analysts. What you will be doing: - Strategy Development: Develop and refine PPC strategy in line with overall business goals and market trends. - Performance Management: Monitor channel performance and efficiency (ROI, spend, and other key KPIs). - Stakeholder Communication: Regularly communicate performance, insights, and recommendations to senior leadership and cross-functional teams. - Process Improvement: Identify and implement process improvements to increase team efficiency and campaign effectiveness. - Vendor/Partner Management: Manage relationships with external partners (e.g., Google, Bing, agencies) and negotiate contracts or terms as needed. - Talent Development: Mentor, train, and develop team members to build skills and support career growth. - Innovation & Experimentation: Foster a culture of testing and innovation, encouraging the team to explore new channels, tools, and bidding strategies. - Insights: Analyze and explore data to seed projects, understand test performance, and execute on key team goals that require complex implementation or analysis. What you need to be good at to succeed in this role: - Strong analytical skills and a passion for working with data to drive business decisions. - Advance proficiency in SQL - Experience in the online travel or e-commerce industry is a plus. - Proven ability to collaborate effectively across teams and cultures. - People management experience, including hiring, coaching, and developing team members. - Experience managing budgets and delivering results against financial targets. - A proactive, entrepreneurial mindset with a strong sense of ownership and a get-things-done attitude. - Exposure to product development, technology, or working with IT teams is an advantage. #London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas #PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing #Travel #Tech Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners. Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business. The Opportunity: The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders' buy-in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third-party accommodation supply business. The core functions of the team include: - Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business - Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners - Revenue optimization initiatives through distribution and pricing experiments content improvements - Enabling and supporting account management teams with tools, documentation and efficient processes - Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners - Credit risk management - Maintaining and setup control frameworks and SLAs agreed with major stakeholders, - Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc. What You’ll Do: A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. This position is based in Bangkok. What You’ll Need to Succeed: - 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience - Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools - Strong critical thinking, strategic thinking and problem-solving skills - Fluent in English with strong stakeholder management skills - Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins - Independent and self-driven - Able to move fast and adapt well with changes Good to have: - Experience with SQL and Tableau - Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills - Experience in go-to-market initiatives implementation #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok. Get to Know Our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. We are highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of our customers. Our team is a blend of the bright analysts, marketing strategists, and data scientists in the world. We foster a great learning environment where you will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. With Performance Marketing, MSE is a business development and marketing role within Agoda’s marketing department. It involves working with online vertical search advertisers (Meta Search Engines) to drive hotel booking sales. In this role, you'll get to: - Own and manage marketing spend with large Meta Search Engine (MSE) partners - Independently manage your accounts - Drive strategic steering across channels by aligning MSE activity with Agoda’s broader marketing, commercial, and customer acquisition objectives. - Manage the commercial relationship with MSE partners, including commercial terms, bidding and pricing strategies, and technical implementation - Decide in coordination with the Bidding and Pricing teams strategies that deliver expected ROIs and revenue growth - Track detailed performance/KPIs and deliver regular data-driven actionable insights to improve results - Succinctly communicate the results, ideas, and business statistics with different stakeholders - Ensure the advertiser implements the right Agoda APIs and related technological innovations - Be immersed and intimately familiar with the entire booking funnel including the user experience and conversion drivers between the advertiser and Agoda - Build long term relationships with advertisers that foster new opportunities and continuous growth in return from advertising dollars What you’ll need to succeed: - Bachelor Degree in Computer Science/Statistics/Math or Engineering or Economics and Finance - Business development and/or account management track record with experience in online marketing - Fluent in English with strong communication skills (both written and verbal) - Self-motivated person with “Get it done!” attitude - Passionately analytical with strong ability to think logically and excellent problem-solving skills - Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel - Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen - Ability to represent Agoda with experience in interacting with external senior level executives - Strong analytical and statistical analysis skills to extract insights and recommendations #London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas #PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing #MSE #Travel #Tech Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. The Opportunity: The Salesforce Application Specialist role is a crucial role for Strategic Partnerships success. The team needs a specialist who can bridge day-to-day Salesforce execution with broader business needs: implementing features, improving process efficiency, supporting data quality, enabling adoption, and coordinating with adjacent teams such as Commercial, Operations, Product & Tech, Marketing, and Finance. In practice, this role is most valuable when the team needs someone who can own medium-complexity Salesforce problems end to end, keep stakeholders aligned, and make the platform easier to use and more scalable over time. What You’ll Do: - Lead or support migrations from existing systems into Salesforce, including integration with systems of record and downstream process automation. - Gather business requirements from end-users and leadership stakeholders, then translate them into practical system design proposals and improvements. - Implement Salesforce features with a focus on automation and efficiency using Flows, Process Builder, and where needed APEX/Javascript. - Perform core Salesforce administration, including profiles, roles, validation rules, workflow rules, Lightning Flows, record types, picklists, layouts, mobile setup, and data management. - Support end users through training, user assistance, adoption support, and issue resolution. - Maintain dashboards, reporting, and Salesforce data quality to support operational visibility and decision-making. - Work cross-functionally with Commercial, Operations, Product & Tech, Commercial Excellence, Finance, Marketing, and leadership stakeholders. Required Qualifications: - 3+ years of hands-on Salesforce experience for the Application Specialist role - Strong knowledge of Salesforce best practices, administration, and platform functionality. - Experience designing and implementing new processes and improving user adoption. - Understanding of relational databases, integrations, and source-to-target data mappings. - Familiarity with agile development practices, tools, and frameworks. - Strong analytical thinking, structured problem solving, and the ability to articulate complex requirements clearly. - Strong written and verbal communication skills, with a collaborative working style. - Salesforce Administrator certification and Salesforce Advanced Administrator certification. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. Get to Know Our Team Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity As a Support Associate in Bangkok, Thailand, supporting Korean and English, you will: - Build strong problem-solving and communication skills that open doors to many future roles - Support customers and partners from multiple countries and cultures, gaining truly global experience - Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In this Role, you'll get to: - Deliver outstanding service to guests and partners via phone, email, and chat - Handle a high volume of inquiries and deliver accurate, timely resolutions - Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries) - Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.) - Apply Agoda policies and procedures in a fair and consistent way - Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases - Safeguard customer data and maintain strict confidentiality at all times - Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation - As part of a rotating shift schedule, you’ll occasionally work weekends and public holidays, planned in advance with your team - Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies - A bachelor's degree is required - 1 year of full-time work experience is required (Cannot consider internship experience) - Strong customer focus and a genuine desire to help others - Native level of Korean skills, and Business level of English - Ability to stay calm, accurate, and professional under pressure - Good problem-solving skills, using guidelines and data to make decisions effectively - Flexibility to adapt to new tools, processes, and feedback - Ability to manage time and priorities in a fast-paced, high-volume environment - Reliability, integrity, and a positive, collaborative attitude Nice to Have - Prior working experience in customer support, contact center, or service roles - Experience in travel, e-commerce, hospitality, or BPO is a plus - Experience working with international customers or partners - Familiarity with contact center, CRM, or ticketing systems - Additional language skills beyond the core required language for the role if any Why Agoda - Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle) - Competitive compensation with performance-based incentives - Annual discretionary performance bonus - Health insurance and other locally competitive benefits - Agoda travel discounts and special rates on accommodation and related products - Work from anywhere for up to 30 days per year - Structured training, coaching, and clear performance metrics - Opportunities to grow your career within the Customer Experience Group or across Agoda - An inclusive, international work environment where your ideas and feedback are valued - Agoda choice(welfare points) - $400 USD allowance to set up your home office(one time payment) - Daily snack + coffee machine Hiring Process: - Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Review the documents for visa - Final decision & Offer #seoul #bangkok #Agoda Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. The Opportunity: The Junior Application Specialist - Salesforce is responsible for maintaining existing Salesforce functionality (SalesCloud, ServiceCloud, and ExperienceCloud) and assuring user satisfaction and adoption. The role sits at the intersection of business process design, Salesforce configuration, integrations, stakeholder management, and user adoption. You will assist with designing, developing, and implementing new Salesforce features across the commercial organization. The team needs a specialist who can bridge day-to-day Salesforce execution with broader business needs: implementing features, improving process efficiency, supporting data quality, and enabling adoption. A Junior Salesforce Application Specialist is deeply committed to solving user (customer, provider, and internal users) pain points and identifying opportunities to improve their experience. In practice, this role is most valuable when the team needs someone who can own medium-complexity Salesforce problems end-to-end, keep stakeholders aligned, and make the platform easier to use and more scalable over time. What You’ll Do: - User Experience & Adoption: Maintain existing Salesforce tooling, ensure user satisfaction, and champion continuous improvements in UI/UX (Lightning App Builder, page layouts, dynamic forms). Support end users through training, user assistance, and issue resolution. - Core Administration & Scalability: Perform system administration including user management (profiles and roles), validation rules, Lightning Flows, record types, and mobile setup. Stay current with Salesforce seasonal releases and recommend new features. - Implement Salesforce features with a focus on automation and efficiency using Flows, standard OOTB automations, and where needed APEX/Javascript. - Release & Change Management: Support release management (sandbox refreshes, deployment planning, UAT coordination) and document changes and configurations. - Security & Health Checks: Review data security, sharing rules, and ensure GDPR compliance. Monitor system performance, storage usage, and manage data backup systems (e.g., OwnBACKUP). - Reporting: Create and maintain reports, dashboards, and Salesforce data quality to support operational visibility. Required Qualifications: - 1-3 years of hands-on Salesforce experience for the Application Specialist role - Strong knowledge of Salesforce best practices, administration, and platform functionality. - Experience designing and implementing new processes and improving user adoption. - Understanding of relational databases, integrations, and source-to-target data mappings. - Familiarity with agile development practices, tools, and frameworks. - Strong analytical thinking, structured problem solving, and the ability to articulate complex requirements clearly. - Strong written and verbal communication skills, with a collaborative working style. Preferred Qualifications: - Experience working across both configuration and light technical implementation, rather than purely declarative administration. - Exposure to APIs, service-oriented architecture, and collaboration with non-Salesforce engineering teams. - Evidence of ownership beyond ticket execution, including documentation, stakeholder follow-through, and improving the operating model around the platform. - Salesforce Administrator, Sales Cloud or Service Cloud certification is a plus #Bangkok #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #New York #California #London Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. As an Account Specialist, your goal is to grow the coverage and quality of Agoda’s supply network in Thailand. You will acquire new accommodation partners and, alongside your team, support a mixed portfolio of newly onboarded and high-potential partners. You will combine proactive outreach at high velocity, effective negotiation, and data-driven follow-through to turn promising partnerships into live, bookable supply. In this role, you’ll get to - Build and prioritize a pipeline of prospective accommodation partners across assigned Thailand markets, including independent properties, hosts, and local operators aligned with the supply plan. - Conduct high-quality outreach by phone, email, and approved channels. Qualify leads, explain Agoda’s value proposition, address objections, and convert prospects into partners. - Own the acquisition journey from first contact through negotiation, contracting, account setup, onboarding, and activation, working with internal teams to remove blockers. - Help new partners create accurate, compelling listings with complete content, competitive rates, and available inventory, so their properties are live and bookable. - Support newly onboarded and high-growth partners with partnership-related needs at scale, collaborating with the wider team to improve coverage and supply quality. - Maintain accurate CRM records, clear next steps, and timely handoffs to prevent duplicate outreach and keep opportunities moving. - Use funnel data and market feedback to improve prioritization, outreach effectiveness, conversion, and time to go live. What you’ll need to succeed - Min. 2 years in business development, sales, or partner acquisition; outbound sales experience preferred. - Strong communication and negotiation skills, including the ability to hold 15-20 meaningful partner conversations a day. - A track record of meeting ambitious targets and managing a large pipeline, independently and with a team. - Confidence using CRM tools, spreadsheets, and funnel data to prioritize and make decisions. - Adaptability, organization, and resilience in a fast-paced environment. - Fluency in spoken and written Thai & English It’s great if you have: experience in Travel Industry #bangkokjobs #agodainthailand #accountspecialist Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business. The Opportunity: This position offers a dynamic role where you will own various operational aspects of Agoda’s engagement with its partners. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills. What You’ll Do: In this role you will be: - Drive operations for Agoda’s key partnerships - Manage daily operational activities to ensure timely setup and monitoring of campaigns - Work closely with internal stakeholders and partners for troubleshooting issues requiring the team’s attention and coordinating across internal Agoda teams for resolution. - Track and utilize key operational insights to streamline our processes & operations for improved service delivery and efficiency. Provide input for management reporting. - Leverage your problem solving and critical thinking skills to help support key improvement initiatives within the organization Required Qualifications: - 0-3 years of experience in project management or project coordination, ideally involving operations, cross-functional collaboration, and data/analytical work. - Fresh graduates are welcome to apply. - Strong attention to detail with excellent problem-solving skills. - Good organizational abilities, with the capacity to work effectively in a team setting. - Proficiency in basic Excel functionality. - Proficiency in SQL is an advantage. - Must have a fluent command of the English language. Preferred Qualifications: - Exceptional interpersonal communication skills. - A professional “can-do” attitude and a dedicated work ethic. #Bangkok #Thailand Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment. The Opportunity: You will be working in a fast paced DevSecOps environment where code change happens at a rapid speed and where it is paramount to control security testing into a continuous deployment/integration flow. In this Role, you’ll get to: - Play a lead role in developing and designing application-level security controls and standards. - Perform application security design reviews against new products and services. - Track and prioritize all security issues. - Build internal security tools that help fix security problems at scale. - Perform code review and drive remediation of discovered issues. - Enable automated security testing at scale to measure vulnerability, and report on risk across all microservice, web and mobile platforms. - Execute security tests on thousands of servers which are spread across on-premise and public cloud data centers. What you'll Need to Succeed: - Strong foundations in software engineering. - Minimum of 7 years of technical experience with any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security. - Minimum 2 years experience with Software Development Life Cycle in one or more languages (Rust, Python, Go, Nodejs, etc.) - Minimum 1 year experience with public/private cloud environments (Openshift, Rancher, K8s, AWS, GCP, Azure, etc.) - Experience in running assessments using OWASP MASVS and ASVS. - Working knowledge on exploiting and fixing application vulnerabilities. - Strong background in threat modeling. - In-depth knowledge of common web application vulnerabilities (i.e. OWASP Top 10). - Familiarity with automated dynamic scanners, fuzzers, and proxy tools. - An analytical mind for problem solving, abstract thought, and offensive security tactics. - Highly effective communication skills, in both verbal and written forms, to effectively convey technical and non-technical concepts to a wide variety of audiences *Relocation package is provided in case you prefer to relocate to Bangkok, Thailand. Our benefits are... - Hybrid Working Model - WFH Set Up Allowance - 30 Days of Remote Working from anywhere globally every year - Employee discount for accommodation globally - Global team of 90+ nationalities - 40+ offices and 25+ countries - Annual CSR / Volunteer Time off - Benevity Subscription for employee donations - Volunteering opportunities globally - Free Headspace subscription - Free Odilo & Udemy subscriptions - Access to Employee Assistance Program (third party for personal and workplace support) - Enhanced Parental Leave - Life, TPD & Accident Insurance Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. Agoda's mission is to bridge the world through travel. Our Recruiting team makes that mission possible by bringing in exceptional people who share our values and help shape our culture. Within Talent Acquisition, the Sourcing team is where many of our best hires begin. We are often the first voice a passive candidate hears from Agoda, which makes us the face of the company to some of the strongest talent in the market. We study the markets we hire in, identify the right people at the right moment and share the Agoda story in a way that makes them want to be part of it. Simply put: we build the teams that build Agoda. The Opportunity: Agoda is seeking a highly strategic Senior Manager, Talent Sourcing with a strong coaching expertise to lead and scale our talent pipelines for some of our most critical business areas: Engineering, Product, Supply & Corporate. This role will be responsible for defining, implementing, and optimizing our sourcing strategies to attract high-quality, diverse talent across all functions. The ideal candidate is a metrics-driven leader who is passionate about building, mentoring, and inspiring the existing sourcing team (2 managers, 10+ sourcing specialists). What You’ll Do: - Develop and execute innovative, data-driven and agile sourcing strategies that can scale with Agoda’s longer-term organizational growth. - Recruit, mentor and manage a team of 2 Managers and 10+ Sourcers, fostering a culture of continuous improvement, experimentation and high performance. - Maximize the effectiveness of sourcing tools, technologies and platforms (e.g., AI, LinkedIn Recruiter, ATS capabilities, CRM functionalities). - Work closely with Recruiting Managers, Hiring Managers and departmental heads to understand complex hiring needs, forecast pipeline demands and calibrate on sourcing delivery and outcome. - Partner with our CoE teams (Talent Intelligence, Employer Brand, TA Analytics) to continually refine and improve the end-to-end sourcing process, including sourcing strategy, initial outreach, screening stages and hand-off to the recruiting partners. - Help position the team as a pole of excellence for Sourcing: sharing sourcing best practices with global teams and helping them achieve their annual fill-rate target through the expertise of the team. - Move Sourcing away from heavily manual processes toward AI-enabled workflows. Identify repetitive work that can be automated and drive adoption of AI across the team. Required Qualifications: - 8+ overall years of progressive experience in Talent Acquisition, with a minimum of 3+ years in leadership or people management role. - Strong experience with managing manager and leads while and coaching and developing individual into people leaders an strategic business partners - Demonstrated track record of developing and executing data-driven sourcing strategies that resulted in measurable improvements in pipeline quality and diversity. - Exceptional communication and stakeholder management skills, with the ability to influence and consult with leaders at all levels. - Demonstrated ability to improve recruiting workflows using AI and automation. - Ability to thrive on change and operate effectively in a fast-moving and experimental environment. #Bangkok #Singapore #KualaLumpur #Milan #Berlin #Sofia #Bucharest #Budapest #NewYork #London #HongKong #Shanghai Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: As an Operations Specialist you will be responsible for processing and coordinating operational requests and projects to support our B2B partners (Managed and/or Self Serve) during the different parts of their partner journey - from sign-up, on-boarding and payouts to optimizing our internal and external partner Knowledge Center. You will be responsible for driving innovation and quality improvement projects and are expected to be an expert in one or more of the operations area: - Managed partners- contracting, payments, system administration - Self Serve - partner analysis & experience, products, system administration You are expected to lead by example by showing a positive can-do attitude and role modeling the principle of taking ownership. Excellent communication and organizational skills are required in this role. Location: This role requires you to be based in Bangkok, Thailand (with relocation support provide) In this Role, you'll get to: - Support: Handling of operations ticket inbound from our Commercial team and Partners and other internal stakeholders" (can include Tech/Product, Finance and CEG teams, etc) - Projects: Innovate the existing processes by initiating and driving medium sized* projects to improve efficiency, quality and/or Partner experience - Coordinate with the Legal, Privacy and Fraud, Finance and/or Accounts Payables departments to ensure smooth contractual or financial facilitation - Apply critical thinking and independently drive improvements across the team - Share knowledge and best practices across teams, both centrally and in the regions - Creating and documenting the processes to be followed by the commercial teams and operational teams - Handling of ticket inbound from Partners (Self Serve) - Maintaining high service levels according to set SLAs - Provide peer training and support to newly onboarded members of the team Handles tickets and projects in one or more areas of expertise: Managed Partners: Contracting: - Draft contracts using guidance & legal playbook for Central teams (ranging from regular to complex requested changes) and approve or reject proposed changes from partners - Leading medium sized* projects (eg. on process innovation, legal templates and / or optimizing our tools) - Train and support account managers in the processing and coordination of all Contracting requests Payments: - Coordinate creation of credit slips and payment batches for all Partners - Investigate payment issues and/or commission errors and come up with innovative, scalable solutions - Dispute management - Perform pre-emptive account maintenance to prevent failed payments - Using SQL queries combining tables, perform commission errors or data discrepancy investigations - Train and support account managers and partners on all Financial and Payment requests Self Serve: Partner experience: - Drive partner profile analysis in efforts to increase positive partner experience through self serve platform (Knowledge base) - Analysis of Partner-facing campaigns and surveys - Work collaboratively with Business Performance team to align priorities - Underlying focus on decreasing inbound and increasing automations while simultaneously increasing the positive self serve partner experience What you'll Need to Succeed: - Operational & project leadership: 3+ years' experience in Global Operations (preferred), with a strong operational mindset and a track record of leading cross-functional initiatives from planning through execution. - Analytical and commercially minded: Results-driven, with strong analytical skills, excellent attention to detail, and a critical mindset. - Organised and adaptable: Able to manage multiple, competing projects to deadlines and thrive in a fast-paced, ambiguous environment, with a high ability to learn quickly. - Excellent communicator and relationship builder: Fluent in spoken and written English, able to explain complex problems simply to senior stakeholders, manage expectations, and secure internal resources, with high integrity and a strong customer service ethos. - Proactive owner: Independent, self-motivated, and willing to "Be Brave and Own It", while holding yourself and your colleagues to high standards. It's Great if you have: - Analytical & project skills: Able to build, interpret, and act on reports, with good project management skills. - Systems proficiency: Experience with Microsoft Word, Excel, MySQL, and Salesforce or other CRM/ticketing systems. - Technical knowledge: SQL knowledge, particularly valuable for Payments and Product roles, plus product or tech experience for Product. - Function-specific background: A legal background for Contracting, or commercial and analytical skills for Partner roles. #bangkok #thailand #Singapore #KualaLumpur #Malaysia #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Manila #Philippines #Cebu #Philippines #jakarta #indonesia #Bandung #Indonesia #Bengaluru #India #Bangalore #India #Hyderabad #India #Pune #India #Chennai #India #Mumbai #India #Gurugram #India #Noida #India #NewDelhi #India #Ahmedabad #India #Kolkata #India #Taipei #Taiwan #Hsinchu #Taiwan #Taichung #Taiwan #Kaohsiung #Taiwan #HongKong #Tokyo #Japan #Osaka #Japan #Yokohama #Japan #Fukuoka #Japan #Seoul #SouthKorea #Busan #SouthKorea #Cyberjaya #Malaysia #PetalingJaya #Malaysia #DaNang #Vietnam #Makati #Philippines #Taguig #Philippines #Nagoya #Japan #Incheon #SouthKorea #Daejeon #SouthKorea #Tainan #Taiwan Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The New Business Initiatives (NBI) team sits within Agoda Finance and project-manages strategic initiatives across both Agoda and the wider Booking Holdings (BKNG) group. We partner with business leaders to launch new initiatives sustainably by balancing speed with sound risk management, bringing a finance lens to every major strategic bet, and acting as a learning ground for people who want broad exposure across the business. The Opportunity: As a Senior Project Manager in NBI, you will get a front-row seat on strategic initiatives spanning Agoda and BKNG — from early scoping through launch — and drive their implementation with a Finance lens. You will partner with one of the most diverse stakeholder groups in the company (IT, Product, Legal, Commercial, Marketing, Customer Service and more) and use your organisational skills and subject matter expertise to make a tangible impact. Successful candidates have strong presence, finance expertise, and are articulate self-starters comfortable operating in ambiguity. They are organised, interpersonally effective, and partner well with cross-functional teams to get results. What You’ll Do: - Lead end-to-end delivery of strategic initiatives across Agoda and BKNG, from scoping through post-launch stabilisation. - Investigate the implications of new initiatives on finance functions (accounting, tax, treasury, operations, commercial, financial systems, risk & control) and systems. - Gather requirements from stakeholders, bring a critical lens to proposed processes and workflows, and make trade-off calls as priorities shift. - Represent Finance on cross-functional forums and influence stakeholders to build Finance requirements into product and business roadmaps. - Drive process integration and automation, streamlining and integrating financial processes across teams for efficiency and scale. - Keep communication tight between project teams and stakeholders; coordinate workstreams, flag risks, and propose mitigations to keep milestones on track. - Own Finance UAT: define test cases, coordinate testers, and sign off on go-live readiness. - Ensure smooth launches and resolve post-launch issues promptly. Required Qualifications: - A minimum of 8 years of experience in Finance or Accounting. - At least 5 years of finance project management experience, ideally covering Procure to Pay (P2P) / Order to Cash (O2C) / Record to Report (R2R) / Treasury. - Demonstrated experience leading process integration, reorganisation, or transformation initiatives. - Extensive stakeholder management experience and ability to influence across functions and seniority levels. - Undergraduate degree (ideally Business Administration, Finance, or Accounting; other degrees plus a professional accounting qualification are also acceptable). - Highly numerate, with strong analytical, problem-solving, and change management skills; able to think laterally and make judgement calls. - Comfortable with uncertainty, experimentation, and high-velocity environments. - Excellent written and verbal communication, strong organisational and planning skills, and solid interpersonal skills. - Attention to detail, continuous improvement mindset, and high learning agility. - Dependable, results-oriented, and commercially astute. Preferred Qualifications: - Tech, e-commerce, or top-tier consulting background. - Experience working closely with Product and IT teams. - Experience across finance sub-functions (accounting, operations, treasury, FP&A, financial systems). - Familiarity with finance tools and reporting processes #bangkok #thailand #Singapore #KualaLumpur #Malaysia #HoChiMinhCity #Vietnam #Hanoi #Manila #Philippines #Cebu #jakarta #indonesia #Bandung #Indonesia #Bengaluru #India #Bangalore #India #Hyderabad #India #Pune #India #Chennai #India #Mumbai #India #Gurugram #India #Noida #India #NewDelhi #India #Ahmedabad #India #Kolkata #India #Taipei #Taiwan #Hsinchu #Taiwan #Taichung #Taiwan #Kaohsiung #Taiwan #HongKong #Tokyo #Japan #Osaka #Japan #Yokohama #Japan #Fukuoka #Japan #Seoul #SouthKorea #Busan #SouthKorea #Cyberjaya #Malaysia #PetalingJaya #Malaysia #DaNang #Vietnam #Makati #Philippines #Taguig #Philippines #Nagoya #Japan #Incheon #SouthKorea #Daejeon #SouthKorea #Tainan #Taiwan Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. The Opportunity: As Senior Counsel, Data Privacy – you will be part of a leading and innovative team responsible for the legal risk areas of data privacy, cybersecurity and artificial intelligence. In this role, you will serve as a key legal partner guiding Agoda’s global privacy strategy across high-visibility domains, collaborating closely with our global Product, Marketing, Tech and Customer Experience teams. This is a premier in-house opportunity to handle sophisticated, multi-jurisdictional privacy and AI challenges at a massive consumer tech scale. Your technical legal knowledge is only half the equation – your real impact will come from your strategic vision and collaborative agility. You will act as an embedded partner and translator, converting complex, shifting data protection laws from around the globe into pragmatic, high-velocity solutions that accelerate Agoda’s growth and enhance consumer trust. ** This position is Bangkok-based and we are open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to working and living in Bangkok. Please note that remote work or working from locations outside of Bangkok is not available for this role. In this role, you will be: - Privacy By Design & Product Counseling: partnering proactively with Product and Tech teams from concept to launch. Conduct privacy impact assessments and translate a complex patchwork of regulations around the globe into practical, scalable product requirements across various initiatives including new verticals. You will need to be able to take responsible risk positions outlining risk while working with other members of the Agoda Legal team and enabling the business to move forward - Marketing, AdTech & MarTech: expected to understand, navigate and provide practical privacy counsel to our marketing teams across both conventional and cutting-edge marketing strategies and initiatives. - Contracting, negotiations and templates: heavily involved in the contractual negotiation and drafting of privacy provisions, data protection-related agreements and templates. You will also design practical negotiation playbooks, fallbacks and self-service guidelines for your areas of coverage. - Regulatory change management for new and amended data protection laws: this includes contributing to the privacy advisory aspects of projects for compliance with such laws. - Program, auditing and controls: working closely with our Privacy Program team to facilitate and manage key aspects of the privacy program, audits and enable reporting obligations. - Contribute to brand initiatives within the Booking Holdings Inc. family: you may be expected to contribute and have meaningful impact across brands through cross brand initiatives, forums, networks and offsites etc - Artificial Intelligence: lead privacy legal advisory on the deployment of generative AI, machine learning models and conduct AI risk assessments for your areas of coverage. - General privacy support: as may be required in order to support relevant enquiries, authority demand requests and escalations relating to data subject rights What you'll Need to Succeed: - 6+ years of post-qualification experience, with at least 2 years at a reputable law firm. - Law degree from a top law school, and excellent academic credentials. - Deep practical knowledge of major international privacy laws (GDPR, CCPA, PDPA, PIPA, APPI, DPDPA, PIPL). - Excellent drafting, negotiation, communication and stakeholder management skills. - Demonstrated experience in building trust, forging collaboration and influencing cross-functional partners; thriving in an open, matrixed and culturally diverse environment. - Strong strategic and commercial risk calibration skills. It's Great if you have: - A data privacy qualification, CIPP or equivalent or at least willing to obtain one shortly after joining the company - Legally qualified in either Singapore, England or another common law jurisdiction. - Practical, solution-oriented approach to legal advice. - Experience working in a tech company or with technology-driven products. #Bucharest #Budapest #London #Milan #Glasglow #Madrid #Berlin #Amsterdam #Bangkok #Jakarta #Singapore #Paris Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team The Compute Platform team operates the fleet of bare metal and virtual machines infrastructure that every product at Agoda runs on. As part of the team, you will be contributing to a mission-critical private cloud with over one million cores, spread across hundreds of Kubernetes clusters, OpenStack virtual machines, and bare metal servers across our global data centers. A core part of the team's roadmap is ACP (Agoda Compute Platform), our in-house, lightweight orchestration stack for dedicated-resource virtual machines on bare metal, alongside broader fleet lifecycle tooling and automation. The Opportunity Our Compute Platform team in Bangkok is looking for an experienced Staff/Lead Software Engineer to take technical ownership of ACP and our wider fleet and compute platform. You will be a senior, hands-on individual contributor: someone who can independently design, build, and drive the architecture of large-scale infrastructure systems, while mentoring other engineers and representing the team as a technical point of contact across Agoda's engineering organization. In This Role, You'll Get to: - Own and evolve the architecture of ACP: the orchestrator, per-host agent, and CLI that manage dedicated-resource virtual machines on bare metal, including compute placement, image management, and network recovery. - Design, build, and operate Agoda's compute and fleet tooling in Go (and Python where relevant), including systems that interface with Kubernetes, OpenStack, and out-of-band hardware management APIs. - Lead medium to large projects across Fleet, Compute Platform, and adjacent teams, with ownership from design through delivery and operation. - Take an active role in System Design Reviews, both within the team and across the wider engineering organization, influencing architecture beyond your own systems. - Use agentic coding tools (for example Claude Code and similar) as a normal part of design, implementation, testing, and review — the way the team works today — and help others use them well without lowering engineering standards. - Troubleshoot product and system issues at scale across multiple global data centers. - Interview and mentor engineers across the team and help raise the hiring bar for compute and fleet roles. - Define and use clear measures for ACP reliability, operational load, and delivery quality, and use them to decide what to build next. - Work with Software Development, Infrastructure Management, and adjacent teams to gather requirements and design scalable, resilient services. - Write the technical documentation and training the team needs to operate and extend ACP. What You'll Need to Succeed: - 10+ years of software engineering, with a strong hands-on background in infrastructure or compute systems (bare metal, virtualization, Kubernetes, and/or OpenStack). - Strong distributed systems development skills in Go; Python is advantageous. - Proven experience owning and evolving distributed systems such as control planes, orchestrators, or agents in production. - Experience with virtualization and bare-metal provisioning at scale. - Practical experience using Kubernetes in production (workloads, APIs, and how clusters actually behave). - Comfortable using agentic coding tools in day-to-day software development, or able to adopt the team’s workflow quickly. These tools are how we work; they are not a substitute for distributed-systems judgment, code quality, or operational ownership. - Strong understanding of observability for distributed systems: monitoring, alerting, logging, and visualisation at scale. - A track record of leading medium to large technical projects and driving architectural decisions inside a team. - Experience working across team boundaries and learning the internals of adjacent systems, not only your own. - Clear written and verbal English, including design docs, reviews, and cross-team discussion. It's Great if You Have: - Hands-on experience with Kubernetes beyond cluster-user work: controllers, operators, and/or CRDs. - Experience contributing to or maintaining open-source Kubernetes Operators/Controllers. - Experience with configuration management and automation tooling, preferably Ansible and/or AWX. - Experience with out-of-band hardware management APIs (iLO, DRAC) and physical architecture at scale, including building resilient, highly available solutions with no single point of failure. - Experience with CI/CD and GitOps approaches to infrastructure delivery. - Experience working across a large, distributed engineering organization with many stakeholders. #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Collections function within the Credit Risk & Receivable Collections is responsible for managing collections from hotel partners across various product offerings. As the team continues to expand, we are looking for a Collections Senior Analyst to join our dynamic in-house team. This role will provide an opportunity to work alongside a diverse group of professionals, contributing to the growth and success of the team. Based in Bangkok, Thailand, the position offers the chance to collaborate with colleagues across different functions and help drive operational excellence. The Collections team plays a vital role in ensuring smooth financial operations and building strong relationships with hotel partners, making this an exciting opportunity to be part of a growing and impactful team. The Opportunity: As a Senior Analyst in receivable collection, you will work closely with our hotel partners to manage the collection of commissions and marketing campaign fees from Agoda’s partner. This role is crucial to the financial health of Agoda. As an individual contributor, you will coordinate with various stakeholders across Agoda, contributing to and improving operational and collection efficiency in your domain. You will also collaborate with internal stakeholders to implement value-added ideas and work on other important projects within the team. We are looking for a quick learner who is ready to thrive in a fast-paced, high-intensity work environment. In this Role, you’ll get to: - Managing a portfolio with of outstanding receivables through persistent follow-ups and prompt dispute resolutions. - Recover overdue payments from partners via calls and emails. - Be responsible for meeting and exceeding the assigned collections rate and outreach targets. - Establish contact with hotel owners/management personnel directly. You should be able to negotiate well and ensure prompt collection of outstanding balances while keeping the relationship intact - Provide all needed support to our partners to make timely payments - Monitor, update, and manage invoice statuses in the CRM system. - Respond to partner inquiries via email within requisite TATs. - Follow standard operating procedures (SOPs) for handling disputes and discrepancies, address and resolve any disputes or payment issues by communicating with relevant stakeholders through effective communication. - Work closely with the Account Receivable team to provide evidence of payments etc. - Identify and escalate cases to our partner Debt Collection Agency (DCA) in case the overdue remains uncollected post within the specified expected period. - Be responsible for identifying and resolving pain points in the collection’s workflow. You can work directly with the respective stakeholders to implement best practices to improve efficiencies and collection rates. - Assist with operational activities, including report preparation and data submissions. What you’ll Need to Succeed: - Preferred background in collections within the finance or tourism industry. - Minimum of 5 years of experience in B2B debt collection, with a total of 5-10 years in the field. - Strong in negotiation, excellent problem-solving abilities and communication skills. - Highly organized, detail-oriented, and proactive. - Confident and takes ownership of tasks. - Approaches challenges with passion, innovation, determination, and decisiveness. - Ability to work efficiently and independently in a fast-paced environment. - Quick learner and aligned with Agoda values. - Proficiency in Microsoft Excel and other relevant software tools. - Willing to work for midnight shift #bangkok#phuket#jakarta#malaysia#manila#philippines#singapore#India Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Team: The Risk & Control – Business Senior Specialist role sits within Risk & Control, part of Finance, acting as Agoda's second line of defense for risk management and providing timely assurance across business, technology, financial, and operational risk. As Agoda scales through innovation and data-driven experimentation, the team plays a critical role in balancing risk management with continued growth. Agoda is constantly expanding its reach through strategic innovations and data-driven experimentations. As a key stakeholder and enabler of the overall Agoda business, the Agoda Risk and Control team plays a unique role in balancing risk management without stifling innovation and growth. The Opportunity: You'll partner across Product, IT, Supply, Commercial, People, Legal, Customer Service, and Finance — engaging at all levels to understand business processes and design controls that ensure compliance and sound risk management. As the main point of contact for business stakeholders and internal/external auditors, this role requires strong leadership and communication skills to coordinate business process risk and control activities across process owners, SOX, and audit teams. It is not a policing role: success depends on building trust as a critical partner while proactively managing risk. The Individual: The ideal candidate brings strong financial and business acumen, a solid grounding in internal control principles, and hands-on experience assessing risks and controls across end-to-end business processes. They are tech-savvy, with a practical understanding of how complex systems, data flows, and automation underpin business operations in a technology company. They can connect business activities to financial outcomes, assess how technology dependencies affect business process controls, and evaluate control design and operating effectiveness, including for ICFR and SOX. This is a strong fit for someone who can translate risk insights into practical improvements that support growth in a fast-growing, innovative technology company. Key areas of responsibility (Including but Not Limited To) - Support the Risk & Control Leadership Team in maintaining a robust Enterprise Risk Management framework that enables growth and agility. - Maintain and continuously mature Agoda's internal control environment and full SOX compliance, including efficacy of financial reporting controls and their linkage to business processes. - Contribute to a pragmatic control assessment, testing, and reporting framework with adequate coverage across Agoda's operations. - Analyze and/or design IT and business process controls (SOX and non-SOX) to identify risks, control weaknesses, and gaps. - Guide business partners in designing and implementing controls that strengthen the control environment and mitigate risk. - Support business process control and ITAC testing and documentation, including process walkthroughs, risk and control gap identification, development of test procedures, and preparation of workpaper - Create and maintain comprehensive documentation, including flow charts, process narratives, and risk and control matrices. - Act as a subject matter expert on business process risks and controls, including financial, operational, and technology-related dependencies. - Drive timely remediation of identified control deficiencies. - Partner with internal and external stakeholders (process owners, auditors, outsourced providers) to build relationships and coordinate assurance activities. - Support/lead the preparation and issuance of Risk & Control reports and Risk Committee reporting packs, plus ad hoc requirements. - Act as a brand ambassador for the Risk & Control function across Agoda What you'll Need to Succeed: - Bachelor's degree, preferably in Accounting or Finance; CPA, CIA, or CISA certification preferred. - 6+ years’ experience in external audit, internal audit, internal controls, or SOX compliance with a public accounting firm or publicly listed company, with a strong focus on business processes and related controls. - Strong understanding of the COSO internal control framework, SOX requirements, and ICFR principles, and how to apply them to assess financial, operational risks and design effective business process controls. - Demonstrated financial and business acumen, with the adaptability to learn new processes, a practical understanding of how technology and data underpin business operations, and the ability to communicate complex risk and control issues clearly and simply. - SOX or ICFR experience highly preferred; experience in technology, digital platforms, fintech, or online travel businesses is a plus. - Able to work independently and collaboratively, with strong communication skills. - Open to constructive feedback and continuous growth. - Willing to adopt new tools, including AI, to support testing and reviews. - Strong collaboration skills, particularly when without actual management authority - An eye to spot control risks with an intuition of risk prioritization - Self-starter with strong sense of responsibility, can do approach and open mindset It's Great if you have: - Certified Public / Chartered Accountant (CPA)/(ACA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or similar designation. - High level of integrity is a MUST and ability to constructively challenge. - Curious, creative and innovative, particularly in design proper controls without stiffening the business growth - Flexibility to adapt to an ever evolving and dynamic work environment - Quick thinker and confident in decision making - Process, problem solving and action orientated mindset - Good analytical skills with strong attention to detail - Excellent communication and relationship building skills - Professional “get it done” attitude and strong work ethic Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. The Opportunity: As a Manager/Senior Manager, you’ll spearhead our team’s growth, leveraging your extensive experience to architect and refine finance systems and processes. Your role as a tech-savvy finance expert will see you collaborating with finance users, IT, Product, and various business units, driving innovation and efficiency. We seek a results-driven professional with a commanding presence and the ability to articulate expert insights to stakeholders. You’ll thrive on autonomy, navigate complexities with ease, and employ stellar interpersonal skills to forge strong partnerships across functions. Your influential communication will be vital in propelling business enhancements and strategic value. Join us and become a pivotal force in our financial technology evolution. In this transformative role, you will: - Collaborate with finance teams (Pay-in, Treasury, GL, etc.) to streamline operations, improve systems, and ensure smooth daily and month-end processes. - Address operational issues and drive continuous improvements in Accounts Receivable, Treasury, and GL operations. - Co-lead projects, focusing on solutioning, process design, implementation, and BAU handover. - Act as a techno-functional specialist, influencing business decisions and advocating for company-wide benefits. - Partner with cross-functional teams to develop and test adaptable finance tech solutions, enhancing functionality and user satisfaction. - Prioritize finance opportunities across quarterly, short-term, and long-term goals, targeting risk reduction, efficiency, data quality, and compliance. - Collaborate on designing scalable and resilient finance systems architecture to meet evolving needs. - Define and analyze key metrics for finance systems (Pay-in, Pay-out, Accounting, Treasury, etc.), identifying improvement opportunities and implementing solutions. - Deepen expertise in finance processes and tech within the travel domain. What you’ll Need to Succeed: - Over 10 years in finance systems and operations, with a focus on any of the finance domains (pay-in, Pay-out, GL, Treasury) domain in the tech and e-commerce sectors. - A track record as a techno functional expert in finance systems, driving operational excellence and authoritative guidance. - Strong experience in stakeholder management and the ability to sway decisions. - A Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. - Have decent understanding of risk and controls related finance systems and processes - Familiar with the top KPIs for finance verticals such as Pay-in, Treasury, GL touching on finance systems as well as finance business side - Excellent stakeholder management with exceptional presentation skills. - Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives. - Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements. - Basic SQL proficiency - A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning. - A high level of dependability, urgency, results-orientation, and strong business acumen. It’s Great if you have: - Experience working in finance cross-functions (Finance operations, tax etc.) - Familiar with local/US GAAP and knowledge & compliance in financial & accounting management - Experience in project management using various methodologies (e.g. Agile, SDLC) - Experience working in data analytics - Experience working with Oracle fusion ERP or SAP - Experience with Robotic Process Automation (RPA) tool #singapore #thailand #spain #madrid #barcelona #london #newyork #india #bali #tokyo #osaka #yokohama #seoul #rome #hungary #italy #france #dublin #ireland #budapest #toronto #vancouver #saopaulo #phuket #canada #edinburgh #paris #netherland #malta #zurich #porto #lisbon #florence #milan #frankfurt #berlin #munich#nice #lyon #montreal #beijing #perth #melbourne #sydney #seattle #houstan #austin #portland #detroit #boston #chicago #losangeles #sanfrancisco #finance #financeoperations #Treasury #FIS #FISQuantum Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: One Supply is a team of creative entrepreneurs which design tailored business and product solutions for our partners and help them generate incremental value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business. In this Role, you'll get to: • Support and optimize Supply team tools • Identify and resolve operational issues • Analyze complex projects that are reported to C-suite of Supply organization • Build new AI tools and shape user interface in those tools • Assist operations team with project tasks to improve efficiencies between departments and markets • Develop reporting, and systems for internal use • Share and seek out best practices and knowledge • Run your own initiatives What You’ll Need To Succeed: • Excellent problem solving and prioritization skills • Strong numerical and analytical skills • Comfortable with writing and managing code in Python • Ability to communicate with multiple and varied stakeholders across the business • Adaptable to new technologies and quick learner • Professional “get it done” attitude and work ethic, highly disciplined work habits • Strong attention to detail • Energetic and driven personality • Adapts well to and is energized by change • Creative and Innovative It’s great if you have: • Experience using SQL • Good proficiency in Microsoft Excel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity: As a key member of our Global Payroll team based in Bangkok, you will play an important role in supporting Agoda’s continued expansion across multiple entities and strengthening our global payroll accounting operations. Reporting to the Payroll Accounting Manager, this role is responsible for executing key payroll accounting activities, including payroll funding, reconciliations, invoice processing, statutory payments, reporting, and audit support. You will contribute to maintaining strong financial controls and operational excellence while supporting a rapidly growing and dynamic global business. This role offers an excellent opportunity to develop expertise in Payroll Accounting, gain exposure to multiple countries and payroll environments, and participate in process improvement and transformation initiatives. As you build experience and capability, you will have opportunities to expand your responsibilities and contribute to increasingly complex payroll accounting projects and activities. *This role is based in Bangkok, with relocation provided if you're not based in Thailand already. **No remote work setup available. In this Role, you'll get to: - Manage end-to-end payroll accounting activities for assigned international entities. - Process payroll funding, payroll accounting entries, GL reconciliations, vendor invoices, and statutory payments accurately and on time. - Support monthly payroll close activities and ensure compliance with internal controls and local regulatory requirements. - Coordinate with payroll vendors and internal stakeholders to support payroll operations and issue resolution. - Monitor payroll accounting processes and identify exceptions, discrepancies, or control gaps for investigation and escalation. - Perform root-cause analysis on payroll and payroll accounting issues and recommend workable solutions to improve processes and controls. - Manage payroll-related inquiries from internal and external stakeholders and provide timely support and guidance. - Prepare payroll-related reports, reconciliations, and supporting documentation for management review. - Support payroll system implementations, process changes, vendor transitions, and operational projects as required. - Maintain accurate process documentation, SOPs, and audit evidence to support governance and compliance requirements. - Assist with internal and external audits by providing payroll accounting records, reports, and supporting documentation. - Contribute to process improvement initiatives and identify opportunities to enhance efficiency, accuracy, and controls. - Build effective working relationships with Payroll Operations, People, Finance, Treasury, AP, Banking, and external payroll vendors. What you'll Need to Succeed: - Holds a Bachelor’s degree in accounting, finance, business, human resources, or another relevant field, or equivalent relevant professional experience. - At least 2 years of People Operations / Payroll accounting or end-to-end Payroll experience in an international fast-paced organization. - Basic understanding of payroll accounting processes, including payroll funding, reconciliations, invoice processing, and statutory payments. - Effective verbal and written communication skills with the ability to collaborate across teams and external vendors. Fluency in English is a must. - Good analytical, articulation, and problem-solving skills, with strong attention to detail. - Proven track record in process improvement and/or automation implementations. - Proficiency in Microsoft Excel and other Microsoft Office applications and confidence working with structured datasets. - Experience in Workday is preferred but not a must. - A team player who can operate effectively in a fast-paced and multicultural environment. - Resilience to work under tight deadlines and pressure. - High level of discretion, confidentiality, and ethics. #LI-DN2 #Bangkok #Kualalumpur #Jakarta Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. A bit about the Agoda team: We are master collaborators who help shape and protect what customers see, hear, and feel about Agoda, in order to generate trust, desire, and long-term loyalty. We act as an internal agency, driving development for the full spectrum of Agoda consumer marketing collateral - brand campaigns, app and product launches, social content, performance creative, and experiential/event materials. As guardians of the Agoda brand, our team excels at leveraging data and consumer insights to set our value proposition and give us a recognizable, emotionally resonant identity. About the Role This role sits at the intersection of motion design, visual storytelling, and generative AI. You will create compelling motion and video content for a mass consumer audience, while helping evolve how creative is produced, localized, and scaled globally. Combining strong design craft with traditional and AI-powered tools, you will develop concepts and create high-quality content that shapes how Agoda shows up across customers’ feeds, screens, and everyday moments. This role offers an exciting opportunity to shape Agoda’s consumer brand voice while pushing the boundaries of what’s possible through the combination of human creativity and AI. In this role you’ll get to: Creative Development & Storytelling - Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery. - Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms — from short-form social and performance creative to hero brand films. - Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experiences. - Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life. - Pitch and present creative concepts, ideas, and executions to managers and key stakeholders. AI-Driven Creative Innovation - Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled. - Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms. - Help evolve how content is produced and scaled through the combination of human creativity and AI. Creative Excellence & Operations - Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint. - Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies. What you’ll need to succeed: Creative & Motion Design Expertise - 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments. - Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences. - Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience. - Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions. Creative Technology & AI - Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software. - Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools. - Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production. Collaboration & Execution - Strong problem-solving skills and understanding of technical constraints across digital and social platforms. - Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams. - Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment. It’s great if you have: - Filming, photography, and sound recording experience. - Experience with 3D animation, compositing, CGI, or emerging content creation technologies. - Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts. What We Offer: - Opportunity to shape the visual identity of a leading consumer brand, seen by millions. - A collaborative, creative work environment. - Competitive salary and benefits package. - Opportunities for professional growth and development. All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works. #unitedstates #unitedkingdom #india #canada #germany #france #australia #brazil #spain #italy #netherlands #philippines #singapore #indonesia #mexico #poland #sweden #portugal #ireland #japan #southkorea #thailand #malaysia #vietnam #argentina #colombia #ukraine #czechrepublic #denmark #norway #finland #belgium #switzerland #austria #newzealand #unitedarabemirates #turkey #southafrica #egypt #nigeria #israel #romania #hungary #greece #chile #peru #costarica #pakistan #bangladesh #china #motiondesign #motiongraphics #animation #visualstorytelling #storyboarding #creativeconcept #campaign #brandfilms #socialfirstcontent #shortformvideo #performancecreative #videoediting #adobe #aftereffects #premierepro #photoshop #illustrator #figma #AI #generativeAI #seedance #higgsfield #elevenlabs #claude #aicreativeworkflows #digitalmarketing #advertising Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: As a Lead/Sr Lead, Strategy & Operations (Supply), you will be instrumental in helping the business drive the implementation of global initiatives and innovations. In this high-impact role, you will be responsible for safeguarding Agoda's market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers. You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion. The role is based in Bangkok and reports to the Sr Manager – Strategy and Ops. In this Role, you'll get to: - Lead cross-functional initiatives to maximize business performance and strengthen the competitive position of the hotel supply organization. - Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. - Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement. - Develop, implement, and improve new operational tools to gather internal and external insights. - Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners. - Work with senior stakeholders across multiple departments to drive projects and goals to completion. What you'll Need to Succeed: - 5-10 years of experience in operations, strategy, or project management required; experience leading cross-functional initiatives is a plus. - Very strong analytical and problem-solving skills. - Strong communication and stakeholder management skills with fluency in English. - Proven track record in project delivery and management. - Comfortable utilizing AI to improve work efficiency, quality, and output. - Experience in Internet, e-commerce, technology, or travel industry is a plus. - Experience in Management Consulting is a plus. - Bachelor's or equivalent degree required; MBA is a plus. - Team player with great collaboration skills. - Energetic and driven with a professional get-it-done attitude. - Creative and innovative; adapts well to and is energized by change. Working knowledge and fluency with SQL is a plus Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Team: The Risk & Control – Technology Senior Specialist role sits within Risk & Control, part of Finance, acting as Agoda's second line of defense for risk management and providing timely assurance across business, technology, financial, and operational risk. As Agoda scales through innovation and data-driven experimentation, the team plays a critical role in balancing risk management with continued growth. Agoda is constantly expanding its reach through strategic innovations and data-driven experimentations. As a key stakeholder and enabler of the overall Agoda business, the Agoda Risk and Control team plays a unique role in balancing risk management without stifling innovation and growth. The Opportunity: You'll partner across Product, IT, Supply, Commercial, People, Legal, Customer Service, and Finance — engaging at all levels to understand business processes and design technology controls that ensure compliance and sound risk management. As the main point of contact for IT stakeholders and internal/external auditors, this role requires strong leadership and communication skills to coordinate technology risk and compliance efforts across SOX, IT, and audit teams. It is not a policing role: success depends on building trust as a critical partner while proactively managing risk. The Individual: The ideal candidate has hands-on experience assessing technology controls across end-to-end business processes — including ICFR, SOX, and IT Operations — identifying technology risks and executing control testing. This is a strong fit for someone who wants to make a meaningful impact balancing growth and risk in a fast-growing, innovative technology business. Key areas of responsibility (Including but Not Limited To) - Support the Risk & Control Leadership Team in maintaining a robust Enterprise Risk Management framework that enables growth and agility. - Maintain and continuously mature Agoda's internal control environment and full SOX compliance, including efficacy of financial reporting controls and their linkage to business processes. - Contribute to a pragmatic control assessment, testing, and reporting framework with adequate coverage across Agoda's operations. - Analyze and/or design IT and business process controls (SOX and non-SOX) to identify risks, control weaknesses, and gaps. - Guide business partners in designing and implementing controls that strengthen the control environment and mitigate risk. - Support ITGC/ITAC testing and documentation — walkthroughs, risk and gap identification, test procedures, and workpapers. - Create and maintain comprehensive documentation, including flow charts, process narratives, and risk and control matrices. - Act as the subject matter expert and go-to resource on technology risk. - Drive timely remediation of identified control deficiencies. - Partner with internal and external stakeholders (process owners, auditors, outsourced providers) to build relationships and coordinate assurance activities. - Support/lead the preparation and issuance of Risk & Control reports and Risk Committee reporting packs, plus ad hoc requirements. - Act as a brand ambassador for the Risk & Control function across Agoda What you'll Need to Succeed: - Bachelor's degree in Accounting, Management Information Systems, Computer Science, Computer Engineering, or related field; professional certification (e.g., CISSP, CIA) preferred, or equivalent combination of education and experience. - 6+ years' experience as an IT Auditor (external or internal) with a public accounting firm or public company. - Strong understanding of internal control frameworks (SOX, NIST, CMMC, SOC, ITIL, COBIT, PCI, COSO) and how to apply them from a technology perspective. - Demonstrated ITGC proficiency, with the ability to communicate complex issues clearly and simply. - IT SOX management experience highly preferred; e-commerce or travel industry experience a plus. - Able to work independently and collaboratively, with strong communication skills. - Open to constructive feedback and continuous growth. - Willing to adopt new tools, including AI, to support testing and reviews. - Strong collaboration skills, particularly when without actual management authority - An eye to spot control risks with an intuition of risk prioritization - Self-starter with strong sense of responsibility, can do approach and open mindset It's Great if you have: - Certified Internal Auditor (CIA), Certified Information System Auditor (CISA), CISSP, or similar designation. - High level of integrity is a MUST and ability to constructively challenge. - Curious, creative and innovative, particularly in design proper controls without stiffening the business growth - Flexibility to adapt to an ever evolving and dynamic work environment - Quick thinker and confident in decision making - Process, problem solving and action orientated mindset - Good analytical skills with strong attention to detail - Excellent communication and relationship building skills - Professional “get it done” attitude and strong work ethics Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The B2B Content & Events team is looking for a strategic and results-driven Marketing Manager to own and scale this channel. Events are strategic levers for growth, activation, and relationship building. This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution: shaping how events drive measurable business impact at scale through strategic planning, stakeholder orchestration, and scalable frameworks that elevate events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, leads complex cross-functional initiatives with discipline and influence, and earns strong stakeholder trust and executive confidence. Experience in events marketing is a plus and something we’d love to see, but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. As a key player in the marketing and sales ecosystem, you will work closely with regional sales and business development teams to ensure events align with business priorities, support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management. Key Responsibilities Event Strategy & Business Integration - Translate commercial priorities into event strategies with clear business cases - Develop annual roadmaps aligned to growth objectives - Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) - Create scalable playbooks and operating models Cross-Functional Leadership - Partner with Business Development, Sales, Supply, PR, Content, Branding, and Senior Leadership - Align diverse stakeholders with competing priorities - Drive structured working sessions and executive updates - Influence without direct authority in a matrix organization Program & Project Governance - Lead large, multi-workstream initiatives end-to-end - Build detailed project plans with risk mitigation and milestone tracking - Establish governance cadence and reporting mechanisms - Ensure disciplined execution across markets and teams Performance Measurement & Optimization - Build measurement frameworks and post-event impact analysis - Identify key performance levers and iterate based on data - Develop dashboards to track ROI and business outcomes - Introduce test-and-learn approaches to improve effectiveness Requirements We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome and will be viewed positively, but it is not essential. You may come from: - Events, field, or B2B marketing (a plus, not a must) - Management consulting - Strategy or business transformation teams - PMO or complex program leadership roles - Business operations in high-growth environments You likely demonstrate 8-12 years of experience: Structured Problem-Solving - Ability to turn ambiguity into clear frameworks and action plans - Strong analytical thinking and commercial acumen Stakeholder Mastery - Experience working with senior leadership - Comfortable navigating high-visibility, high-complexity environments - Strong influence skills without relying on hierarchy Execution Excellence - Exceptional project management discipline - Ability to manage multiple concurrent initiatives - Strong attention to detail without losing strategic altitude Business Orientation - Understands P&L drivers and growth mechanics - Makes data-informed decisions - Focused on impact, not activity #MarketingManager #B2BMarketing #EventMarketing #FieldMarketing #GrowthMarketing #MarketingStrategy #ManagementConsulting #BusinessStrategy #BusinessTransformation #ProgramManagement #ProjectManagement #PMO #BusinessOperations #CrossFunctionalLeadership #StakeholderManagement #CommercialStrategy #DataDrivenMarketing #MarketingAnalytics #RevenueMarketing #MarketingROI #Agoda #LifeAtAgoda #Hiring #BangkokJobs #ThailandJobs #MarketingJobs #JobsInThailand #RelocateToBangkok #SingaporeJobs #MalaysiaJobs #IndonesiaJobs #PhilippinesJobs #VietnamJobs #IndiaJobs Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The B2B Content & Events team is looking for a strategic and results-driven Marketing Manager to own and scale this channel. Events are strategic levers for growth, activation, and relationship building. This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution: shaping how events drive measurable business impact at scale through strategic planning, stakeholder orchestration, and scalable frameworks that elevate events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, leads complex cross-functional initiatives with discipline and influence, and earns strong stakeholder trust and executive confidence. Experience in events marketing is a plus and something we’d love to see, but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. As a key player in the marketing and sales ecosystem, you will work closely with regional sales and business development teams to ensure events align with business priorities, support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management. Key Responsibilities Event Strategy & Business Integration - Translate commercial priorities into event strategies with clear business cases - Develop annual roadmaps aligned to growth objectives - Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) - Create scalable playbooks and operating models Cross-Functional Leadership - Partner with Business Development, Sales, Supply, PR, Content, Branding, and Senior Leadership - Align diverse stakeholders with competing priorities - Drive structured working sessions and executive updates - Influence without direct authority in a matrix organization Program & Project Governance - Lead large, multi-workstream initiatives end-to-end - Build detailed project plans with risk mitigation and milestone tracking - Establish governance cadence and reporting mechanisms - Ensure disciplined execution across markets and teams Performance Measurement & Optimization - Build measurement frameworks and post-event impact analysis - Identify key performance levers and iterate based on data - Develop dashboards to track ROI and business outcomes - Introduce test-and-learn approaches to improve effectiveness Requirements We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome and will be viewed positively, but it is not essential. You may come from: - Events, field, or B2B marketing (a plus, not a must) - Management consulting - Strategy or business transformation teams - PMO or complex program leadership roles - Business operations in high-growth environments You likely demonstrate 8-12 years of experience: Structured Problem-Solving - Ability to turn ambiguity into clear frameworks and action plans - Strong analytical thinking and commercial acumen Stakeholder Mastery - Experience working with senior leadership - Comfortable navigating high-visibility, high-complexity environments - Strong influence skills without relying on hierarchy Execution Excellence - Exceptional project management discipline - Ability to manage multiple concurrent initiatives - Strong attention to detail without losing strategic altitude Business Orientation - Understands P&L drivers and growth mechanics - Makes data-informed decisions - Focused on impact, not activity #MarketingManager #B2BMarketing #EventMarketing #FieldMarketing #GrowthMarketing #MarketingStrategy #ManagementConsulting #BusinessStrategy #BusinessTransformation #ProgramManagement #ProjectManagement #PMO #BusinessOperations #CrossFunctionalLeadership #StakeholderManagement #CommercialStrategy #DataDrivenMarketing #MarketingAnalytics #RevenueMarketing #MarketingROI #Agoda #LifeAtAgoda #Hiring #BangkokJobs #ThailandJobs #MarketingJobs #JobsInThailand #RelocateToBangkok #SingaporeJobs #MalaysiaJobs #IndonesiaJobs #PhilippinesJobs #VietnamJobs #IndiaJobs Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The B2B Content & Events team is looking for a strategic and results-driven Marketing Manager to own and scale this channel. Events are strategic levers for growth, activation, and relationship building. This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution: shaping how events drive measurable business impact at scale through strategic planning, stakeholder orchestration, and scalable frameworks that elevate events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, leads complex cross-functional initiatives with discipline and influence, and earns strong stakeholder trust and executive confidence. Experience in events marketing is a plus and something we’d love to see, but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. As a key player in the marketing and sales ecosystem, you will work closely with regional sales and business development teams to ensure events align with business priorities, support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management. Key Responsibilities Event Strategy & Business Integration - Translate commercial priorities into event strategies with clear business cases - Develop annual roadmaps aligned to growth objectives - Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) - Create scalable playbooks and operating models Cross-Functional Leadership - Partner with Business Development, Sales, Supply, PR, Content, Branding, and Senior Leadership - Align diverse stakeholders with competing priorities - Drive structured working sessions and executive updates - Influence without direct authority in a matrix organization Program & Project Governance - Lead large, multi-workstream initiatives end-to-end - Build detailed project plans with risk mitigation and milestone tracking - Establish governance cadence and reporting mechanisms - Ensure disciplined execution across markets and teams Performance Measurement & Optimization - Build measurement frameworks and post-event impact analysis - Identify key performance levers and iterate based on data - Develop dashboards to track ROI and business outcomes - Introduce test-and-learn approaches to improve effectiveness Requirements We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome and will be viewed positively, but it is not essential. You may come from: - Events, field, or B2B marketing (a plus, not a must) - Management consulting - Strategy or business transformation teams - PMO or complex program leadership roles - Business operations in high-growth environments You likely demonstrate 8-12 years of experience: Structured Problem-Solving - Ability to turn ambiguity into clear frameworks and action plans - Strong analytical thinking and commercial acumen Stakeholder Mastery - Experience working with senior leadership - Comfortable navigating high-visibility, high-complexity environments - Strong influence skills without relying on hierarchy Execution Excellence - Exceptional project management discipline - Ability to manage multiple concurrent initiatives - Strong attention to detail without losing strategic altitude Business Orientation - Understands P&L drivers and growth mechanics - Makes data-informed decisions - Focused on impact, not activity #MarketingManager #B2BMarketing #EventMarketing #FieldMarketing #GrowthMarketing #MarketingStrategy #ManagementConsulting #BusinessStrategy #BusinessTransformation #ProgramManagement #ProjectManagement #PMO #BusinessOperations #CrossFunctionalLeadership #StakeholderManagement #CommercialStrategy #DataDrivenMarketing #MarketingAnalytics #RevenueMarketing #MarketingROI #Agoda #LifeAtAgoda #Hiring #BangkokJobs #ThailandJobs #MarketingJobs #JobsInThailand #RelocateToBangkok #SingaporeJobs #MalaysiaJobs #IndonesiaJobs #PhilippinesJobs #VietnamJobs #IndiaJobs Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity The B2B Content & Events team is looking for a strategic and results-driven Marketing Manager to own and scale this channel. Events are strategic levers for growth, activation, and relationship building. This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution: shaping how events drive measurable business impact at scale through strategic planning, stakeholder orchestration, and scalable frameworks that elevate events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, leads complex cross-functional initiatives with discipline and influence, and earns strong stakeholder trust and executive confidence. Experience in events marketing is a plus and something we’d love to see, but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. As a key player in the marketing and sales ecosystem, you will work closely with regional sales and business development teams to ensure events align with business priorities, support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management. Key Responsibilities Event Strategy & Business Integration - Translate commercial priorities into event strategies with clear business cases - Develop annual roadmaps aligned to growth objectives - Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) - Create scalable playbooks and operating models Cross-Functional Leadership - Partner with Business Development, Sales, Supply, PR, Content, Branding, and Senior Leadership - Align diverse stakeholders with competing priorities - Drive structured working sessions and executive updates - Influence without direct authority in a matrix organization Program & Project Governance - Lead large, multi-workstream initiatives end-to-end - Build detailed project plans with risk mitigation and milestone tracking - Establish governance cadence and reporting mechanisms - Ensure disciplined execution across markets and teams Performance Measurement & Optimization - Build measurement frameworks and post-event impact analysis - Identify key performance levers and iterate based on data - Develop dashboards to track ROI and business outcomes - Introduce test-and-learn approaches to improve effectiveness Requirements We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome and will be viewed positively, but it is not essential. You may come from: - Events, field, or B2B marketing (a plus, not a must) - Management consulting - Strategy or business transformation teams - PMO or complex program leadership roles - Business operations in high-growth environments You likely demonstrate 8-12 years of experience: Structured Problem-Solving - Ability to turn ambiguity into clear frameworks and action plans - Strong analytical thinking and commercial acumen Stakeholder Mastery - Experience working with senior leadership - Comfortable navigating high-visibility, high-complexity environments - Strong influence skills without relying on hierarchy Execution Excellence - Exceptional project management discipline - Ability to manage multiple concurrent initiatives - Strong attention to detail without losing strategic altitude Business Orientation - Understands P&L drivers and growth mechanics - Makes data-informed decisions - Focused on impact, not activity #MarketingManager #B2BMarketing #EventMarketing #FieldMarketing #GrowthMarketing #MarketingStrategy #ManagementConsulting #BusinessStrategy #BusinessTransformation #ProgramManagement #ProjectManagement #PMO #BusinessOperations #CrossFunctionalLeadership #StakeholderManagement #CommercialStrategy #DataDrivenMarketing #MarketingAnalytics #RevenueMarketing #MarketingROI #Agoda #LifeAtAgoda #Hiring #BangkokJobs #ThailandJobs #MarketingJobs #JobsInThailand #RelocateToBangkok #SingaporeJobs #MalaysiaJobs #IndonesiaJobs #PhilippinesJobs #VietnamJobs #IndiaJobs Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity: We are looking for a Tech Sourcer Specialist with a proven track record of discovering and hiring amazing engineering talent. In this role, you will own the end-to-end development and execution of Sourcing strategies to find exceptional talent to fill our senior and/or critical engineering roles. *This role is based in Bangkok and on hybrid work setup, relocation will be provided for successful applicants who aren't yet based in Thailand **There's no options to be based in other cities or remote arrangement at the moment What You’ll Do: - Proactively source and engage senior-level engineering candidates for critical/low-supply roles and manage your candidates in the first steps of their hiring process. - Set the standard for world-class outreach, candidate experience and key stakeholders’ collaboration (both within Talent Acquisition and the business teams you support). - Discover and quantify new talent pools and sourcing channels. - Leverage data effectively to prioritize efforts, monitor pipeline health and guide sourcing strategy. - Own market mapping and competitive intelligence to identify where the best technical talent lives and how to reach it. - Present market insights, search progress and candidate recommendations with clarity and confidence, particularly in ambiguous or evolving searches. - Drive rigor in calibration: challenge assumptions, align early and advocate for sourcing approaches that optimize for long-term outcomes. - Focus on quality and alignment at the optimal volume to meet goals. Required Qualifications: - 3+ years of technical sourcing/recruiting experience. - A sales mindset: persuasive, persistent and value-led in every touchpoint. - Proven ownership of end-to-end, high impact projects. - Strong analytical skills with the ability to turn data into insights and insights into business decisions. - High autonomy, urgency and follow-through. - Thrive on change: you iterate fast and keep moving. - Excellent communication skills; fluency in English required. - Previous experience hiring for Southeast Asia markets is a plus. #LI-DN2 #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona #New York #Vancouver #California Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. The Opportunity: We are looking for a business-minded Legal Associate Director to support Agoda’s expanding travel business, with a particular focus on flights, travel packages, and related travel products. This role oversees and directly contributes to a mix of product development advisory, consumer-facing and cross-border regulatory advice and commercial contracting support. The successful candidate will work closely with various stakeholders including the Product, Commercial, and Finance teams to support product launches, expand supplier network, manage complex legal risk, and help the business move forward in a practical way. Key responsibilities: • Advise on a broad range of legal and regulatory matters relating to Agoda’s travel business, with a particular focus on flights, activities, travel packages, and adjacent travel products. • Ensure delivery and occasionally draft, review, and negotiate agreements relating to travel-related content, technology licensing and services, and commercial supplier arrangements. • Ensure delivery and provide strategic guidance on new travel products and new product features, including deployment in new markets. • Partner with internal stakeholders to identify cross-functional risks (including tax, finance, other legal subject matter experts) and provide practical legal solutions, drive alignment across teams and jurisdictions, and escalate issues where appropriate. Internal • Provide legal support in disputes, complaints, and consumer protection or regulatory matters including regulatory inquiries, where required. • Contribute to templates, guidance materials, and internal procedures as the business and product offering continue to evolve. • Actively engage with senior stakeholders in the company and influence key risk decisions as well as commercial and product development strategies. • Lead, manage and develop a team of senior lawyers - setting clear objectives, overseeing performance and professional development, and ensuring the team's work is strategically prioritised and aligned with the business's most significant product, commercial and regulatory needs. The successful applicant will have: • A Law Degree (JD) with 10+ years of post-qualification experience in private practice, in-house, or a combination of both • Experience in a multinational corporation with a dynamic, fast-paced environment • Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. - High level of commercial awareness and business acumen. - Strong product/regulatory advisory background and a practical approach to balancing legal risk with business needs, including for cross-border legal and regulatory issues - Strong interpersonal and stakeholder management skills, experience in travel, aviation, packages, e-commerce, marketplaces, or other digital consumer businesses #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #Berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona = #Vancouver #Prague #Budapest #Bucharest Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok. Get to Know Our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. We are highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of our customers. Our team is a blend of the bright analysts, marketing strategists, and data scientists in the world. We foster a great learning environment where you will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. With Performance Marketing, MSE is a business development and marketing role within Agoda’s marketing department. It involves working with online vertical search advertisers (Meta Search Engines) to drive hotel booking sales. In this role, you'll get to: - Own and manage marketing spend with large Meta Search Engine (MSE) partners - Independently manage your accounts - Manage the commercial relationship with MSE partners, including commercial terms, bidding and pricing strategies, and technical implementation - Decide in coordination with the Bidding and Pricing teams strategies that deliver expected ROIs and revenue growth - Track detailed performance/KPIs and deliver regular data-driven actionable insights to improve results - Succinctly communicate the results, ideas, and business statistics with different stakeholders - Ensure the advertiser implements the right Agoda APIs and related technological innovations - Be immersed and intimately familiar with the entire booking funnel including the user experience and conversion drivers between the advertiser and Agoda - Build long term relationships with advertisers that foster new opportunities and continuous growth in return from advertising dollars What you’ll need to succeed: - Bachelor Degree in Computer Science/Statistics/Math or Engineering or Economics and Finance - Business development and/or account management track record with experience in online marketing - Fluent in English with strong communication skills (both written and verbal) - Self-motivated person with “Get it done!” attitude - Passionately analytical with strong ability to think logically and excellent problem-solving skills - Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel - Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen - Ability to represent Agoda with experience in interacting with external senior level executives - Strong analytical and statistical analysis skills to extract insights and recommendations #London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas #PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing #MSE #Travel #Tech Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok. Get to Know Our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. We are highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of our customers. Our team is a blend of the bright analysts, marketing strategists, and data scientists in the world. We foster a great learning environment where you will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. With Performance Marketing, MSE is a business development and marketing role within Agoda’s marketing department. It involves working with online vertical search advertisers (Meta Search Engines) to drive hotel booking sales. In this role, you'll get to: - Own and manage marketing spend with large Meta Search Engine (MSE) partners - Independently manage your accounts - Manage the commercial relationship with MSE partners, including commercial terms, bidding and pricing strategies, and technical implementation - Decide in coordination with the Bidding and Pricing teams strategies that deliver expected ROIs and revenue growth - Track detailed performance/KPIs and deliver regular data-driven actionable insights to improve results - Succinctly communicate the results, ideas, and business statistics with different stakeholders - Ensure the advertiser implements the right Agoda APIs and related technological innovations - Be immersed and intimately familiar with the entire booking funnel including the user experience and conversion drivers between the advertiser and Agoda - Build long term relationships with advertisers that foster new opportunities and continuous growth in return from advertising dollars What you’ll need to succeed: - Bachelor Degree in Computer Science/Statistics/Math or Engineering or Economics and Finance - Business development and/or account management track record with experience in online marketing - Fluent in English with strong communication skills (both written and verbal) - Self-motivated person with “Get it done!” attitude - Passionately analytical with strong ability to think logically and excellent problem-solving skills - Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel - Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen - Ability to represent Agoda with experience in interacting with external senior level executives - Strong analytical and statistical analysis skills to extract insights and recommendations #London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas #PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing #MSE #Travel #Tech Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Position Overview We are looking for an Analyst to support the analysis, improvement, and standardization of people and organization development processes across Agoda. The successful candidate will work closely with stakeholders within the people and organization development team, Centres of Expertise, and people technology partners to document process, translate business needs into clear requirements, and support the implementation of continuous improvements project and technology implementation. This role is suited to someone with experience in HR operations and process improvement, as well as a foundational understanding of technology implementation in an HR environment (e.g. workday, Oracle HCM, SAP SuccessFactors, or ServiceNow HRSD). Key Competencies - Business and HR Acumen: Understands HR processes and connects them to business needs. - Continuous Improvement Mindset: Proactively identifies opportunities to simplify, standardise, and improve ways of working. - Analytical Thinking: Uses data, evidence, and structured analysis to develop recommendations. - Stakeholder Collaboration: Builds effective working relationships with HR, business, technology, and vendor teams. - Requirements Management: Captures and communicates requirements accurately and clearly. - Technology Adaptability: Comfortable learning and supporting HR systems without needing to be a technology specialist. Key Responsibilities - Analyse existing HR processes, workflows, services, and procedures to identify inefficiencies and improvement opportunities. - Document current-state and future-state processes using process maps, workflow diagrams, and standard operating procedures. - Recommend improvements that enhance operational efficiency, service quality, compliance, and employee experience. - Support the development and maintenance of HR process documentation, guidelines, and knowledge materials. Business Requirements and Stakeholder Management - Engage with stakeholders and business users to understand their needs, challenges, and objectives. - Gather, analyse, and document user stories, business, and functional requirements. - Translate business needs into clear, structured requirements - Facilitate workshops, interviews, and requirement eliciation sessions. - Validate requirements with relevant stakeholders and ensure alignment with business priorities. - Manage stakeholder expectations and communicate project updates, risks, dependencies, and decisions clearly. HR Technology Implementation Support - Provide basic business analysis support for HR technology initiatives, system enhancements, and process automation projects. Reporting and Governance - Prepare analysis, recommendations, status updates, and project status reports. - Track process improvement actions, project deliverables, risks, issues, and dependencies. - Support the creation of process performance measures and service-level indicators. - Ensuring process changes are appropriately documented, communicated, and embedded. - Contribute to continuous improvement governance, standards, and best practices. Required Qualifications and Experience - Bachelor’s degree in business administration, Human Resources, Information Systems, Operations, or a related discipline. - 2–5 years of experience in business analysis, HR operations, HR process improvement, HR transformation, or a related role. - Practical experience working with HR processes and understanding of the employee lifecycle. - Experience analyzing and documenting business processes, workflows, and operating procedures. - Experience gathering requirements and working with multiple stakeholders. - Strong analytical, problem-solving, and organisational skills. - Ability to translate complex business needs into clear and practical requirements. - Strong written and verbal communication skills. - Proficiency in Microsoft Office or equivalent tools, particularly Excel, PowerPoint, and process documentation tools. Preferred Qualifications - Experience working with Human Capital solutions, case management, or other HR applications. - Familiarity with business analysis techniques such as: - Process mapping - Root-cause analysis - Gap analysis - Stakeholder analysis - Requirements traceability - Impact assessment - Exposure to Agile, Waterfall, or hybrid project delivery methodologies desired. - Familiarity with tools such as Jira, Confluence, Visio, Lucidchart, Miro, or similar platforms. - Knowledge of HR policies, controls, data privacy, and compliance considerations. - Relevant certification in business analysis, project management, HR, Lean, or process improvement is an advantage. - Adoption and sustainability of improved HR processes. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. The Opportunity: We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: - Analyze payment partner commercials - Validate strategic deals and own invoice reconciliation - Run financial analysis and data-driven insights - Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. In this Role, you’ll get to own: Commercial Operations & Controls - Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis - Validate partner invoices against contractual terms and transaction-level data - Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners - Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle - Maintain documentation trails and process controls in accordance with Finance governance What You’ll Need to Succeed: Required - Bachelor’s degree in Finance, Accounting, Economics, Business, or related field - Minimum 2 years of experience in: Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics - Advanced Excel skills: financial modeling proficiency required - Analytical mindset with strong quantitative skills - Detail-oriented with strong internal control awareness - Good written and verbal communication skills in English Preferred - Experience in payment ecosystem (PSPs, Payment schemes, etc.) - Exposure to SQL or data querying tools - Experience building structured business cases for senior stakeholders - Experience working cross-functionally in fast-paced environment - Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know the Team Agoda is a digital travel platform headquartered in Asia and part of Booking Holdings. Our technology teams build and operate the products, platforms, and infrastructure that power millions of travel experiences globally. The Tech Talent Acquisition team plays a critical role in supporting Agoda’s continued growth and innovation. We partner closely with leaders across Engineering, Product, Data, Infrastructure, Security, and other technology functions to attract and hire exceptional talent from across the region and around the world. We are a high-performing, collaborative, and globally minded team that values speed, quality, data-driven decision-making, and an outstanding candidate experience. Our work goes beyond filling roles—we help shape Agoda’s talent strategy, strengthen our employer brand, and build the capabilities needed for long-term business success. The Opportunity As a Senior Talent Acquisition Partner – Tech, you will play a strategic and hands-on role in building Agoda’s technology organization. You will partner with senior technology leaders and hiring managers to understand business priorities, translate them into effective hiring strategies, and deliver high-quality talent across a range of technical roles. You will manage the full recruitment lifecycle, from workforce planning and talent mapping through to offer negotiation and onboarding partnership. This role is ideal for an experienced recruiter who is comfortable operating in a fast-paced, high-growth technology environment; understands the technical talent market; and can balance strategic stakeholder partnership with strong execution. You will also contribute to improving how Agoda hires by using market intelligence, recruitment data, experimentation, and process improvement to raise the standard of talent acquisition across the organization. In This Role, You’ll Get to - Partner with senior technology leaders and hiring managers to understand business objectives, workforce plans, team structures, and hiring priorities. - Translate business needs into clear recruitment strategies, target candidate profiles, sourcing plans, and hiring timelines. - Own the full-cycle recruitment process for technical and technology leadership roles, ensuring a consistent, efficient, and positive candidate experience. - Recruit across areas such as Software Engineering, Data Science, Machine Learning, Product, Infrastructure, Cloud, Cybersecurity, DevOps, Architecture, and other technology disciplines. - Build strong relationships with candidates and develop long-term talent pipelines for current and future hiring needs. - Conduct proactive sourcing, market mapping, talent identification, and competitor research to strengthen Agoda’s access to high-quality talent. - Provide hiring managers with market intelligence on talent availability, compensation expectations, role requirements, skills trends, and competitor activity. - Advise stakeholders on role scope, job requirements, seniority, interview processes, assessment approaches, and candidate calibration. - Manage complex recruitment processes across multiple locations and jurisdictions, including international hiring and relocation where relevant. - Assess candidates against both technical requirements and Agoda’s leadership principles, team fit, and long-term potential. - Lead candidate engagement, closing, offer negotiation, and pre-joining management for senior and hard-to-hire talent. - Use recruitment data and insights to monitor hiring performance, identify risks, and recommend improvements. - Contribute to recruitment projects, employer branding initiatives, talent events, sourcing campaigns, interview training, and process improvement programs. - Collaborate with other Talent Acquisition Partners and cross-functional teams to share market knowledge, improve hiring practices, and deliver a consistent experience across Agoda. - Represent Agoda externally and help position the company as an employer of choice for technology professionals. What You’ll Need to Succeed - 8–10+ years of experience in end-to-end talent acquisition, preferably within an in-house environment. - Demonstrated experience recruiting for technology roles across multiple disciplines and seniority levels. - Experience partnering with senior leaders and hiring managers in technology, digital, platform, or similarly complex businesses. - Strong understanding of technical talent markets, particularly within software engineering, data, product, infrastructure, cloud, cybersecurity, or related areas. - Proven ability to develop and execute talent acquisition strategies in a fast-paced, high-growth environment. - Experience recruiting senior-level or leadership talent and managing complex candidate engagement and offer processes. - Strong stakeholder management and influencing skills, with the ability to challenge, advise, and build trust with senior leaders. - Ability to use data, market insights, and structured problem-solving to guide recruitment decisions. - Strong sourcing and talent-mapping capability, including the use of LinkedIn and other recruitment channels. - Excellent candidate management and closing skills, including the ability to communicate Agoda’s value proposition and secure in-demand talent. - Experience supporting international recruitment, relocation, or cross-border hiring would be an advantage. - A proactive, adaptable, and solutions-oriented approach, with a strong bias for action. - Excellent written and verbal communication skills in English. - Strong organizational skills and the ability to manage multiple priorities in a dynamic environment. - Experience using recruitment and productivity tools such as LinkedIn Recruiter, applicant tracking systems, job boards, Microsoft Office, PowerPoint, and Excel. What We Offer - The opportunity to shape the technology organization of one of Asia’s leading digital travel companies. - A highly collaborative, international, and technology-driven working environment. - The opportunity to work directly with senior leaders and influence hiring strategy at scale. - Exposure to a broad range of technical roles, talent markets, and recruitment challenges. - A culture that values ownership, experimentation, continuous improvement, and data-driven decision-making. - The chance to make a meaningful impact on both business performance and candidate experience. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us. Get to know our team The Developer Efficiency team is part of the DevOps group and helps Agoda's engineers work more effectively through automation, developer tooling, and practical applications of AI. Our core product is an AI-powered code review assistant that integrates with GitLab to provide automated review feedback, suggestions, and support for efficient software delivery. As a Software Developer on the team, you will contribute to backend services, APIs, webhooks, integrations, and AI-powered features. You will work with experienced engineers to turn ideas into reliable tools, test and improve AI-assisted workflows, and use feedback and basic product metrics to make our developer experience better. This is a hands-on role for someone who is curious about AI and enjoys learning by building. In this role, you'll get to - Build and improve software that helps Agoda engineers review code, automate repetitive work, and deliver changes more efficiently. - Develop backend services, APIs, webhook integrations, and automation using a modern programming language such as Go or Python. - Integrate AI/LLM capabilities into developer tools, for example generating code-review suggestions, summarizing changes, or helping engineers find useful information. - Work with prompts, structured inputs and outputs, basic guardrails, and evaluation examples to make AI features useful and dependable. - Write unit and integration tests, participate in code reviews, and help troubleshoot issues across development and CI/CD environments. - Use GitLab APIs, webhooks, and related developer-tool integrations to connect our products with the software-development workflow. - Monitor feedback, usage signals, and simple evaluation results to identify improvements and iterate on features. - Collaborate with teammates and internal users to understand problems, explain solutions, and continuously improve the developer experience. - Learn and apply DevOps practices such as containers, CI/CD, observability, and safe deployment with guidance from the team. What You'll Need to Succeed - Fresh graduates and candidates with up to two years of experience are welcome to apply. - Basic software-development skills in a modern programming language, preferably Go or Python. - Interest in artificial intelligence and curiosity about how AI/LLM capabilities can improve software development. - Basic understanding of APIs, Git, HTTP, and working with data in common formats such as JSON. - Willingness to learn about prompts, AI evaluations, responsible AI practices, and integrating LLMs into applications. - Basic knowledge of the development ecosystem, such as Bash, Git, Docker, testing, and CI/CD concepts. - A practical, collaborative mindset and enthusiasm for automating repetitive work and improving engineering workflows. - Good communication skills and the ability to ask questions, learn from feedback, and explain technical ideas clearly. It's Great if you have - Built a small project using an LLM API, AI SDK, chatbot framework, or other AI-assisted development tool. - Experience with prompt engineering, retrieval-augmented generation (RAG), tool calling, or evaluating AI-generated output. - Experience using GitLab, GitHub, or another source-control platform and its APIs or webhooks. - Experience creating CI/CD pipelines, configuration as code, or automation scripts. - Exposure to Docker, Kubernetes, cloud services, monitoring, or configuration-management tools such as Terraform or Ansible. - Experience with web services, databases, or front-end development for internal tools. - Open-source contributions, coding projects, hackathons, or other evidence of learning by building. #Bangkok #IT #SoftwareDevelopment #AI #DevOps Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity We’re looking for a Senior Consultant, People Development & Performance to join our team in Bangkok. You will join a team of highly driven people who use processes, systems, and data-driven insights to support talent development, performance management, and organizational capability—from individual employees and teams through to the enterprise level—while keeping accountability with employees and their managers. This role offers broad exposure to how the company operates and the opportunity to contribute to organizational performance. Working with HRBPs and business leaders, you will help analyze and understand talent needs, support effective people decisions, and connect talent priorities with current and future business needs. You will contribute to work across performance management, talent reviews, succession planning, career development, growth and organizational design. You’ll collaborate with subject matter experts—including Learning & Development colleagues where capability-building solutions are needed—to support practical talent approaches and provide useful insights. In This Role, You'll Get To - Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance. - Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently. - Use people and business data to identify talent patterns, risks, and opportunities, track outcomes, and develop practical insights for relevant stakeholders - Prepare and share analysis on talent priorities, including: - Talent pipelines, succession considerations, and development needs for important roles - Performance management outcomes and trends - Workforce and demographic patterns that affect future capability and organizational effectiveness - Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes. - Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions. - Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity. What You'll Need to Succeed - 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization. - Undergraduate degree from a top university expected, advanced degrees welcome - Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time. - Acute business acumen and understanding of how organizational structures and dynamics relate to execution - Experience facilitating discussions and presenting insights to business stakeholders. - Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact. - Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders - It’s not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics. - Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount. - Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities. - Utmost discretion, confidentiality, and professional ethics - Ability to thrive in a multicultural environment, display humility and flexibility. - Excellent judgement, self-motivated, curious, and trustworthy - Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation. - Flexibility and a sense of humor are a must #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Manila #Philippines #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity We’re looking for a Senior Consultant, People Development & Performance to join our team in Bangkok. You will join a team of highly driven people who use processes, systems, and data-driven insights to support talent development, performance management, and organizational capability—from individual employees and teams through to the enterprise level—while keeping accountability with employees and their managers. This role offers broad exposure to how the company operates and the opportunity to contribute to organizational performance. Working with HRBPs and business leaders, you will help analyze and understand talent needs, support effective people decisions, and connect talent priorities with current and future business needs. You will contribute to work across performance management, talent reviews, succession planning, career development, growth and organizational design. You’ll collaborate with subject matter experts—including Learning & Development colleagues where capability-building solutions are needed—to support practical talent approaches and provide useful insights. In This Role, You'll Get To - Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance. - Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently. - Use people and business data to identify talent patterns, risks, and opportunities, track outcomes, and develop practical insights for relevant stakeholders - Prepare and share analysis on talent priorities, including: - Talent pipelines, succession considerations, and development needs for important roles - Performance management outcomes and trends - Workforce and demographic patterns that affect future capability and organizational effectiveness - Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes. - Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions. - Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity. What You'll Need to Succeed - 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization. - Undergraduate degree from a top university expected, advanced degrees welcome - Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time. - Acute business acumen and understanding of how organizational structures and dynamics relate to execution - Experience facilitating discussions and presenting insights to business stakeholders. - Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact. - Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders - It’s not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics. - Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount. - Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities. - Utmost discretion, confidentiality, and professional ethics - Ability to thrive in a multicultural environment, display humility and flexibility. - Excellent judgement, self-motivated, curious, and trustworthy - Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation. - Flexibility and a sense of humor are a must #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Manila #Philippines #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity This role will be part of the People Help Desk team, supporting Level 1 service requests from Agodans. The successful candidate will have an opportunity to gain hands-on experience across a wide range of HR domains and help enhance our service desk. - Be the first point of contact for People-related inquiries and requests across multiple channels (email, chat, Zendesk, self-service, automations). - Gain hands-on exposure across People/HR domains (e.g., HRIS data, onboarding, benefits, time & attendance, mobility, policies, general inquiries). - Contribute to a service culture that balances speed, accuracy, and empathy to improve the day-to-day experience of Agodans. In This Role, You’ll Get To - Provide clear, timely Tier 1 resolutions; triage and escalate to Tier 2 when appropriate. - Manage the Help Desk queue to meet service standards for responsiveness, accuracy, and quality. - Identify, diagnose, categorize, and document requests/incidents; resolve known issues using SOPs and knowledge articles. - Execute routine transactions reliably (e.g., data updates, verifications, information requests) with strong data integrity and confidentiality. - Maintain and improve team knowledge base content to drive self-service and first-reply resolution. - Spot patterns and trends in tickets; partner with subject matter experts to recommend process, policy, or tooling improvements. - Communicate with empathy and professionalism, ensuring a positive employee experience in every interaction. What You’ll Need to Succeed - Employee experience mindset: service-oriented, empathetic, and consistent in balancing speed, accuracy, and integrity. - Ownership and initiative: self-starter who follows through, closes loops, and raises improvement ideas with evidence. - Communication: clear, concise English (written and verbal); explains policies in a friendly, practical way. - Quality and detail: high accuracy in data entry, categorization, case notes, and knowledge updates. - Collaboration: team-first approach; keeps stakeholders informed and shares learnings. - Problem solving and analysis: - Pattern recognition: connect recurring themes across tickets, data, and workflows. - Perceptive judgment: ask clarifying questions, identify root causes, and distinguish policy, process, and system issues. - Structured thinking: break problems into steps, apply SOPs, and document outcomes for reuse. It’s Great If You Have - Minimum of 1 year experience handling inquiries or requests in a fast-paced environment; familiarity with SOPs - Bachelor's degree in human resources, Business Administration, or related field. - Fluency in English, and Thai - Experience in a similar position is an advantage. - Any experience / comfortable using HRIS/ticketing tools. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity We’re looking for a Senior Consultant, People Development & Performance to join our team in Bangkok. You will join a team of highly driven people who use processes, systems, and data-driven insights to support talent development, performance management, and organizational capability—from individual employees and teams through to the enterprise level—while keeping accountability with employees and their managers. This role offers broad exposure to how the company operates and the opportunity to contribute to organizational performance. Working with HRBPs and business leaders, you will help analyze and understand talent needs, support effective people decisions, and connect talent priorities with current and future business needs. You will contribute to work across performance management, talent reviews, succession planning, career development, growth and organizational design. You’ll collaborate with subject matter experts—including Learning & Development colleagues where capability-building solutions are needed—to support practical talent approaches and provide useful insights. In This Role, You'll Get To - Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance. - Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently. - Use people and business data to identify talent patterns, risks, and opportunities, track outcomes, and develop practical insights for relevant stakeholders - Prepare and share analysis on talent priorities, including: - Talent pipelines, succession considerations, and development needs for important roles - Performance management outcomes and trends - Workforce and demographic patterns that affect future capability and organizational effectiveness - Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes. - Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions. - Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity. What You'll Need to Succeed - 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization. - Undergraduate degree from a top university expected, advanced degrees welcome - Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time. - Acute business acumen and understanding of how organizational structures and dynamics relate to execution - Experience facilitating discussions and presenting insights to business stakeholders. - Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact. - Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders - It’s not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics. - Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount. - Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities. - Utmost discretion, confidentiality, and professional ethics - Ability to thrive in a multicultural environment, display humility and flexibility. - Excellent judgement, self-motivated, curious, and trustworthy - Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation. - Flexibility and a sense of humor are a must #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Manila #Philippines #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. We are looking for Commercial Finance Analyst to join our Finance team in Bangkok. This role is based in Bangkok. Relocation is NOT provided. In this Role, you'll get to: - Collaborate with senior business partners in impactful projects - Assist in development of business cases related to Agoda’s strategic priorities - Own parts of the company’s forecasts - Contribute to the team’s key analysis and reporting packs - Be part of a diverse international team of finance professionals - Help the team provide the necessary information for effective decision-making What you'll Need to Succeed: - Experience: 2-4 years of relevant experience in Finance, preferably within Commercial Finance, Finance Business Partnering, or Financial Planning and Analysis functions. - Analytical Skills: Proven experience in performing variance analysis, financial modeling, and forecasting. - Technical Proficiency: Excellent skills in Excel and PowerPoint; experience with Tableau and SQL is a plus. - Communication: Strong communication skills with the ability to convey messages clearly and concisely to business stakeholders. - Adaptability: Ability to quickly adapt to a fast-paced environment It's Great if you have: - Bachelor’s Degree or higher from top university in business-related or quantitative subject - Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA) - Experience working in a digital company - Demonstrable experience in AI automation - Proficiency with SQL and Tableau or willingness to learn Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Corporate Strategy team works directly with Agoda's management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities. The Opportunity: As a Manager, you will be focusing on leading and contributing to a select number of projects, working with senior stakeholders across the organization. You will get to work closely with senior executives across functions - such as commercial/B2B, product, supply, marketing, and finance - to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics. In this Role, you will get to: - Lead your own team of analysts/managers on selected projects/requests from the top management - Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting - Conduct industry, and competitor data analysis to support the definition of priorities and key issues - Develop draft business strategies and share with corporate strategy function - Support the creation of high-quality materials for senior stakeholders for both internal and external audiences - Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls) - Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required What you will Need to Succeed: - Experience working in a similar role, ideally in a technology or travel focused company - Degree in BS or BA required - 6-8 years of Consulting experience is a strong plus - Strong analytical and problem-solving skills - Strong financial modeling skills - Ability to think strategically, learn fast and understand new business dynamics - Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process - Excellent ability to manage and influence senior stakeholders It is great if you have: - Ability to use AI-generated queries and visualizations while critically validating the data, assumptions and outputs. - Experience shipping or prototyping with LLMs, agent frameworks or automation tools. This role will be based in Bangkok, Thailand. Relocation package will be provided. #Bangkok #Singapore #Bengaluru #Hyderabad #NewDelhi #Gurugram #Noida #Mumbai #Pune #Chennai #Jakarta #Manila #KualaLumpur #HoChiMinhCity #Hanoi #HongKong #Taipei #Seoul #Dubai #Istanbul Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. The Opportunity: Agoda’s Financial Crime Compliance team, under the Compliance & Ethics team, is responsible for preventing and detecting the broad range of emerging regulatory, sanctions and trade, economic, and financial crime risks attendant to our business. We are looking for a hands-on and business-minded Senior Manager, Financial Crime Compliance to support Agoda’s Financial Crime Risk Management (FCRM) program. In this role, you will provide practical advice and guidance on financial crime risks, including economic sanctions, export controls, money laundering, tax evasion and other applicable regulatory requirements. You will support the implementation and continued enhancement of Agoda’s financial crime compliance framework, including policies, procedures, controls, training, monitoring and testing. You will work closely with cross-functional stakeholders to translate regulatory requirements into practical and sustainable business processes and help drive implementation and remediation initiatives. You will also support the continued strategic growth of Agoda’s FCRM function, working closely with colleagues at Booking Holdings Inc., Booking Holdings Financial Services and other sister brands. The right candidate will have strong experience across financial crime compliance matters, with particular knowledge of economic sanctions, especially US sanctions, and other global equivalents. You will be comfortable working with senior stakeholders, managing complex initiatives and responding to developing regulatory requirements in a fast-paced and diverse environment. The role reports to the Senior Director, Compliance. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote working or the possibility of being based in other locations. In this Role, you’ll get to: - Provide practical advice on financial crime-related matters, including sanctions, AML and other applicable regulatory requirements - Develop and maintain Agoda FinCrime-related policies, procedures and processes, in collaboration with the BHI FinCrime team - Support the design, implementation and enhancement of FCRM controls and governance arrangements across Agoda’s business and payment activities - Translate regulatory requirements into clear, proportionate and actionable policies, procedures and operating processes - Work collaboratively with internal stakeholders, including FinTech, Fraud, Internal Audit, Legal, Product, IT, Supply and Operations, as well as Corporate Centre, Booking Holdings Financial Services, sister brands and external counsel - Support financial crime compliance activities relating to business due diligence, beneficial ownership, sanctions screening, transaction monitoring, investigations, case management and recordkeeping - Support risk assessments, control design, remediation initiatives and implementation priorities - Provide oversight of outsourced operations, technology providers and outside counsel, where necessary - Support the development and delivery of financial crime compliance training and awareness - Prepare clear management updates and ensure key stakeholders are apprised of relevant regulatory developments and risks - Support the development of risk mitigation plans and appropriate governance arrangements - Knowledge-share with teams across the business and promote consistent financial crime compliance practices What you’ll Need to Succeed: - At least 7-10 years of relevant experience in financial crime compliance, regulatory compliance, legal or a related field - Experience advising on financial crime matters, including sanctions, AML, customer or business due diligence and/or transaction monitoring - Experience supporting the implementation, enhancement or remediation of a financial crime compliance framework - Experience in the payments or FinTech industry - Experience working in an APAC environment is a plus - Ability to provide practical, strategic and business-oriented advice - Ability to translate complex regulatory requirements into clear and actionable guidance - Strong project-management skills and the ability to manage multiple stakeholders and time-sensitive initiatives - Strong analytical, problem-solving and communication skills - Ability to work independently and collaboratively in a fast-paced environment - Experience working with product, technology and operational teams is a plus - Excellent written and verbal English communication skills - Must possess the highest integrity, commensurate with a position in the Compliance & Ethics team - Energetic, pragmatic and willing to go the extra mile - As the role involves working with colleagues across multiple countries, time zones and brands, flexibility to occasionally adjust working hours to support cross-border collaboration and business needs is required #Bangkok #Singapore #Bengaluru #Hyderabad #NewDelhi #Gurugram #Noida #Mumbai #Pune #Chennai #Jakarta #Manila #KualaLumpur #HoChiMinhCity #Hanoi #HongKong #Taipei #Seoul #Dubai #Istanbul Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team In Agoda's Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks, and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful. Fast-Track Opportunity: 1-Day Interview Program Upcoming Interview Day: 20th November 2026 We're currently running a special 1-Day Interview Program for this role — a fast-track hiring format where you complete your entire interview process in a single day and receive an outcome within 24–48 hours. What this means for you: - Complete all 4 interview rounds in one day — no waiting weeks between rounds - Get a decision within 24–48 hours after Interview Day - Skip the drawn-out back-and-forth of a traditional process - Full support from our TA team before, during, and after Interview Day What we need from you: - Full-day availability on 20th November 2026 (interviews run morning through afternoon) - Ability to confirm your participation within 24 hours of being invited - Comfort with a fast-paced process — progression between rounds is confirmed same-day If you'd like to be considered for this track, simply indicate your interest when you apply. Our TA team will reach out with full details and next steps. If the date doesn't work for you, you'll simply continue through our standard interview process instead. The Opportunity Agoda's Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. In This Role, You'll Get to - Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring - Design, develop and maintain platforms and data pipelines - Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands - Write great code and help others write great code – mentor people in your team and wider - Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. - Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals What You'll Need to Succeed - 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages - Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other) - Ability to direct significant company-wide projects and sets technical vision - Good command of the English language - Deeply involved in making architectural decisions, setting the standard and direction for the team - Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality - Passion for software development and continuous improvement of your knowledge and skills It's Great if You Have - Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework THIS POSITION IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) #Bengaluru #Hyderabad #Gurgaon #SouthKorea #Berlin #London #Pakistan #Pune #SanFrancisco #SanJose #Seattle #TelAviv #Jakarta #Colombia #NewYork #Vietnam #Russia #Madrid #SaoPaulo #Noida #Toronto #Chennai #Singapore #Ukraine #UAE #Sunnyvale #BuenosAires #Austin #Barcelona #Nigeria #Mumbai #Paris #Egypt #Stockholm #Amsterdam #Romania #Serbia #NewDelhi #MountainView #Chile #Warsaw #Sydney #Bangladesh #Peru #SantaClara #Chicago #Munich #Montreal #Bangkok #Tallinn #Vilnius #Riga #Dublin #LosAngeles #SanDiego #Oakland #Denver #Miami #Orlando #Atlanta #Boston #Detroit #Portland #Philadelphia #Dallas #Houston #Melbourne #Perth #Vancouver #Shanghai #Beijing #Shenzhen #Prague #Brno #Ostrava #Cairo #Alexandria #Giza #Estonia #Hamburg #Stuttgart #Cologne #Frankfurt #HongKong #Budapest #Bali #Milan #Rome #Tokyo #Osaka #KualaLumpur #Oslo #Manila #Krakow #Bucharest #Moscow #SaintPetersburg #CapeTown #Johannesburg #Seoul #Zurich #Taipei #Phuket #Istanbul #Manchester #Liverpool #Edinburgh #Kiev #HCMC #Hanoi #Wroclaw #Poznan #Katowice #Rio #Salvador #Delhi #IT #ENG #5 #Osasco #BeloHorizonte #SaoJosedosCampos #JaraguadoSul #Bogota #SaoJose #Curitiba #Franca #RiodeJaneiro #Santiago #Argentina #Brazil #Cork #Cambridge #Eindhoven #Rotterdam #Grenoble #Lyon #Gothenburg #Copenhagen #Aarhus #Helsinki #Espoo #Lausanne #Vienna #Lisbon #Porto #Malaga #Dresden #Leiden #LuxembourgCity #Brussels #Antwerp #Sofia #Zagreb #Belgrade #Haifa #Dubai #AbuDhabi #Riyadh #Doha #Penang #Bandung #QuezonCity #ChiangMai #Fukuoka #Busan #Hsinchu #Hangzhou #Raleigh #Phoenix #Tempe #Redmond #Arlington #Boulder #Minneapolis #SaltLakeCity #Pittsburgh #Waterloo #Ottawa #Calgary #Edmonton #QuebecCity #Halifax #Cordoba #Medellin #Lima #MexicoCity #Guadalajara #Monterrey #Queretaro #SanJoseCostaRica #Brisbane #Adelaide #Canberra #Auckland #Wellington #Christchurch #Bristol #Leeds #Birmingham #Glasgow #CambridgeUK #Nottingham #Oxford #Reading #Southampton #Exeter #Belfast #Utrecht #TheHague #Groningen #Enschede #Delft #Nuremberg #Karlsruhe #Leipzig #Dortmund #Aachen #Heidelberg #Dusseldorf #Nantes #Toulouse #Montpellier #Rennes #SophiaAntipolis #Bologna #Naples #Padua #Pisa #Bari #Bilbao #Valencia #Seville #Alicante #Zaragoza #Graz #Linz #Salzburg #Bratislava #Kosice #Gdansk #Lodz #Timisoara #Iasi #Brasov #Ljubljana #Sarajevo #Athens #Thessaloniki #Reykjavik #Tartu #Kaunas #Daugavpils #Nicosia #Limassol #Bern #Basel #Geneva #Malmo #Uppsala #Lund #Aalborg #Odense #Tampere #Turku #Bergen #Trondheim #PortoAlegre #Campinas #Recife #Florianopolis #Goiania #Brasilia #Rosario #LaPlata #Cali #Barranquilla #Arequipa #SantoDomingo #SanJuan #GuatemalaCity #PanamaCity #Havana #Montevideo #Asuncion #LaPaz #Quito #Caracas #Puebla #Tijuana #MeridaMexico #Saltillo #Hermosillo #ChihuahuaCity #Reno #LasVegas #Charlotte #Nashville #Tampa #WashingtonDC #Baltimore #Cleveland #Columbus #Cincinnati #KansasCity #StLouis #Indianapolis #Madison #AnnArbor #ChapelHill #Durham #NewHaven #Princeton #Irvine #Pasadena #Sacramento #SanAntonio #FortWorth #VirginiaBeach #Mississauga #Burnaby #Victoria #Hamilton #LondonOntario #Kitchener #Winnipeg #Saskatoon #GoldCoast #NewcastleAustralia #Wollongong #Hobart #Geelong #HamiltonNZ #Dunedin #PalmerstonNorth #Taichung #Tainan #Kaohsiung #Nanjing #Suzhou #Wuhan #Chengdu #Xian #Guangzhou #Xiamen #Nagoya #Yokohama #Sapporo #Kyoto #Daejeon #Incheon #Daegu #Ahmedabad #Kolkata #Kochi #Coimbatore #Jaipur #Indore #Thiruvananthapuram #Islamabad #Lahore #Karachi #Dhaka #Chittagong #Colombo #Kathmandu #Tashkent #Almaty #Astana #Baku #Tbilisi #Yerevan #Amman #Casablanca #Tunis #Nairobi #Lagos #Accra #Kigali #AddisAbaba #Pretoria #Durban #PortElizabeth #Windhoek #Lusaka #Maputo #Mauritius #Rabat #Abidjan #Dakar #Muscat #KuwaitCity #Manama #Jeddah #Medina #Beirut #Tehran #Cairo #Auckland #Wellington #Christchurch Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team In Agoda's Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks, and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful. Fast-Track Opportunity: 1-Day Interview Program Upcoming Interview Day: 20th November 2026 We're currently running a special 1-Day Interview Program for this role — a fast-track hiring format where you complete your entire interview process in a single day and receive an outcome within 24–48 hours. What this means for you: - Complete all 4 interview rounds in one day — no waiting weeks between rounds - Get a decision within 24–48 hours after Interview Day - Skip the drawn-out back-and-forth of a traditional process - Full support from our TA team before, during, and after Interview Day What we need from you: - Full-day availability on 20th November 2026 (interviews run morning through afternoon) - Ability to confirm your participation within 24 hours of being invited - Comfort with a fast-paced process — progression between rounds is confirmed same-day If you'd like to be considered for this track, simply indicate your interest when you apply. Our TA team will reach out with full details and next steps. If the date doesn't work for you, you'll simply continue through our standard interview process instead. The Opportunity Agoda's Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. In This Role, You'll Get to - Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring - Design, develop and maintain platforms and data pipelines - Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands - Write great code and help others write great code – mentor people in your team and wider - Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. - Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals What You'll Need to Succeed - 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages - Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other) - Ability to direct significant company-wide projects and sets technical vision - Good command of the English language - Deeply involved in making architectural decisions, setting the standard and direction for the team - Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality - Passion for software development and continuous improvement of your knowledge and skills It's Great if You Have - Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework THIS POSITION IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) #Bengaluru #Hyderabad #Gurgaon #SouthKorea #Berlin #London #Pakistan #Pune #SanFrancisco #SanJose #Seattle #TelAviv #Jakarta #Colombia #NewYork #Vietnam #Russia #Madrid #SaoPaulo #Noida #Toronto #Chennai #Singapore #Ukraine #UAE #Sunnyvale #BuenosAires #Austin #Barcelona #Nigeria #Mumbai #Paris #Egypt #Stockholm #Amsterdam #Romania #Serbia #NewDelhi #MountainView #Chile #Warsaw #Sydney #Bangladesh #Peru #SantaClara #Chicago #Munich #Montreal #Bangkok #Tallinn #Vilnius #Riga #Dublin #LosAngeles #SanDiego #Oakland #Denver #Miami #Orlando #Atlanta #Boston #Detroit #Portland #Philadelphia #Dallas #Houston #Melbourne #Perth #Vancouver #Shanghai #Beijing #Shenzhen #Prague #Brno #Ostrava #Cairo #Alexandria #Giza #Estonia #Hamburg #Stuttgart #Cologne #Frankfurt #HongKong #Budapest #Bali #Milan #Rome #Tokyo #Osaka #KualaLumpur #Oslo #Manila #Krakow #Bucharest #Moscow #SaintPetersburg #CapeTown #Johannesburg #Seoul #Zurich #Taipei #Phuket #Istanbul #Manchester #Liverpool #Edinburgh #Kiev #HCMC #Hanoi #Wroclaw #Poznan #Katowice #Rio #Salvador #Delhi #IT #ENG #5 #Osasco #BeloHorizonte #SaoJosedosCampos #JaraguadoSul #Bogota #SaoJose #Curitiba #Franca #RiodeJaneiro #Santiago #Argentina #Brazil #Cork #Cambridge #Eindhoven #Rotterdam #Grenoble #Lyon #Gothenburg #Copenhagen #Aarhus #Helsinki #Espoo #Lausanne #Vienna #Lisbon #Porto #Malaga #Dresden #Leiden #LuxembourgCity #Brussels #Antwerp #Sofia #Zagreb #Belgrade #Haifa #Dubai #AbuDhabi #Riyadh #Doha #Penang #Bandung #QuezonCity #ChiangMai #Fukuoka #Busan #Hsinchu #Hangzhou #Raleigh #Phoenix #Tempe #Redmond #Arlington #Boulder #Minneapolis #SaltLakeCity #Pittsburgh #Waterloo #Ottawa #Calgary #Edmonton #QuebecCity #Halifax #Cordoba #Medellin #Lima #MexicoCity #Guadalajara #Monterrey #Queretaro #SanJoseCostaRica #Brisbane #Adelaide #Canberra #Auckland #Wellington #Christchurch #Bristol #Leeds #Birmingham #Glasgow #CambridgeUK #Nottingham #Oxford #Reading #Southampton #Exeter #Belfast #Utrecht #TheHague #Groningen #Enschede #Delft #Nuremberg #Karlsruhe #Leipzig #Dortmund #Aachen #Heidelberg #Dusseldorf #Nantes #Toulouse #Montpellier #Rennes #SophiaAntipolis #Bologna #Naples #Padua #Pisa #Bari #Bilbao #Valencia #Seville #Alicante #Zaragoza #Graz #Linz #Salzburg #Bratislava #Kosice #Gdansk #Lodz #Timisoara #Iasi #Brasov #Ljubljana #Sarajevo #Athens #Thessaloniki #Reykjavik #Tartu #Kaunas #Daugavpils #Nicosia #Limassol #Bern #Basel #Geneva #Malmo #Uppsala #Lund #Aalborg #Odense #Tampere #Turku #Bergen #Trondheim #PortoAlegre #Campinas #Recife #Florianopolis #Goiania #Brasilia #Rosario #LaPlata #Cali #Barranquilla #Arequipa #SantoDomingo #SanJuan #GuatemalaCity #PanamaCity #Havana #Montevideo #Asuncion #LaPaz #Quito #Caracas #Puebla #Tijuana #MeridaMexico #Saltillo #Hermosillo #ChihuahuaCity #Reno #LasVegas #Charlotte #Nashville #Tampa #WashingtonDC #Baltimore #Cleveland #Columbus #Cincinnati #KansasCity #StLouis #Indianapolis #Madison #AnnArbor #ChapelHill #Durham #NewHaven #Princeton #Irvine #Pasadena #Sacramento #SanAntonio #FortWorth #VirginiaBeach #Mississauga #Burnaby #Victoria #Hamilton #LondonOntario #Kitchener #Winnipeg #Saskatoon #GoldCoast #NewcastleAustralia #Wollongong #Hobart #Geelong #HamiltonNZ #Dunedin #PalmerstonNorth #Taichung #Tainan #Kaohsiung #Nanjing #Suzhou #Wuhan #Chengdu #Xian #Guangzhou #Xiamen #Nagoya #Yokohama #Sapporo #Kyoto #Daejeon #Incheon #Daegu #Ahmedabad #Kolkata #Kochi #Coimbatore #Jaipur #Indore #Thiruvananthapuram #Islamabad #Lahore #Karachi #Dhaka #Chittagong #Colombo #Kathmandu #Tashkent #Almaty #Astana #Baku #Tbilisi #Yerevan #Amman #Casablanca #Tunis #Nairobi #Lagos #Accra #Kigali #AddisAbaba #Pretoria #Durban #PortElizabeth #Windhoek #Lusaka #Maputo #Mauritius #Rabat #Abidjan #Dakar #Muscat #KuwaitCity #Manama #Jeddah #Medina #Beirut #Tehran #Cairo #Auckland #Wellington #Christchurch Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) - Ability to communicate fluently in English - 4+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Experience in digital marketing - Academic research experience #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples: - Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests. - Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap - Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: - Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study - 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company - Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc. - Excellent verbal and written communication skills in English - Ability to move fast and be efficient, making decisions on objective data evidence - Innate desire to take ownership, make an impact and influence outcomes - Excellent organizational skills, attention to detail and ability to work independently It’s great if you have: - Experience in digital marketing or e-commerce - Experience with A/B testing and other testing metrics - Strong presentation and negotiation skills #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, economics, engineering, statistics or science) - Fresh graduation are welcome (0-1 years of experience) - Ability to communicate fluently in English - Basic business acumen - Proficient in statistics and Excel - Exposure to data tools (SAS, R, SPSS, Python, VBA, SQL, Tableau) - Familiar with A/B testing concepts - Works under close supervision and supports projects with guidance It’s Great if you Have: - Experience in digital marketing - Academic research experience #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Fresh Graduates are welcome to apply! - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science or related fields) - Ability to communicate fluently in English - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Experience in digital marketing - Academic research experience #entrylevel #STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this role you'll get to: - Experimentation and optimizing campaign performance: Experiment with pricing strategies on different traffic and segments. Adapt to new product features and roll out changes from successful tests. - Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap - Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) - Ability to communicate fluently in English - 2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Experience in digital marketing - Academic research experience #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: - Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. - Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. - Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: - Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) - Ability to communicate fluently in English - 2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company - Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL - Good numerical reasoning skills - Proficiency in Excel - Intellectual curiosity It’s Great if you Have: - Experience in digital marketing - Academic research experience #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe. Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples: - Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests. - Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap - Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: - Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science) - Excellent verbal and written communication skills in English - 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business for a fast-growing globaltech company - Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI - Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel - Innate desire to take ownership, make an impact and influence outcomes - Excellent organizational skills, attention to detail and ability to work independently It’s great if you have: - Experience in digital marketing or ecommerce - Experience with A/B testing and other testing metrics - Strong presentation and negotiation skills - Skills that foster collaboration and team spirit #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda's Brand Marketing team is looking for an Analyst to scale our digital marketing & brand research efforts. As a part of the Brand Media & Measurement team, you will manage digital campaign planning, A/B testing, and reporting across key digital channels like Meta, Twitter, YouTube etc., and also be responsible for management & analysis of brand research projects. This person will have the opportunity to learn and grow with the global Brand Marketing team based in Thailand. They will play a key role in analyzing all kind of campaign & research data to deliver insights that will shape the team’s strategy and fulfil our ambition of creating an engaging and meaningful brand in the tech-and-travel space. This role is based out of Agoda’s Global Operations Center in Bangkok, Thailand, giving the successful applicant the once-in-a-lifetime chance to work in one of the world’s most exciting and fast-paced cities, close to some of the most iconic travel destinations, with a fun and talented team. We provide complete relocation for you and your family and excellent benefits. About the Brand team We are the guardians of the Agoda brand, with a mission to make Agoda a trusted name in global travel. Our scope is broad and encompasses various projects and collaborations with other departments at Agoda. In any given week, we could be working on campaign creation and activation (including consumer research, strategy, agency management, media planning, measurement, and testing), producing assets for Agoda’s various marketing channels and our website and app, or designing official Agoda merch for our offices around the globe. We ensure the brand is always looking and sounding its best in everything we do, whether on the world stage or in a company newsletter. The Brand team is diverse, representing strategists, media planners, project managers, brand managers, creatives, and more, from different walks of life. We have in common a love of travel (and travel deals) and a passion for finding fun and innovative ways to bring the Agoda brand to the world. In this role, you’ll get to: - Experiment: Conduct A/B testing on platforms like Facebook, Instagram, Twitter, TikTok and YouTube, as well as brand research in-house & with external agencies to demonstrate the impact of campaign activity on brand awareness. - Execute: Own the performance of digital & social campaigns, optimize critical campaign metrics, and keep an eye on data to ensure that media is delivering against the plan. - Learn: Communicate test results & campaign learnings to the team and broader stakeholders through comprehensive analysis, reporting and data visualization. Develop key learnings for different media platforms and markets. - Analyse: Delve into data from digital tests & research studies to gather useful insights for optimization of brand campaigns. - Collaborate: Liaise with external media partners (e.g. Google, Meta) for planning, analysis and execution, and consolidate media data and analysis with digital activity being run in-house. What you’ll need to succeed: - A minimum of a bachelor’s degree in mathematics, marketing, communication, business, or another related field - At least 2 years of experience in analytically focused positions - Great SQL & Tableau knowledge - Advanced knowledge of Excel, very comfortable using VLOOKUP and Pivot Tables - Great project management, measurement, and planning capability; taking ownership from the start to the finish - Knowledge of statistics and data processing practices (calculating p-values, data cleaning and normalization, regressions, etc.) is a plus #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: The B2B Digital Marketing team sits within Agoda’s B2B Marketing organization and is responsible for delivering high‑quality, scalable marketing campaigns for our partners across B2B2C channels. We work closely with Commercial, Product, Data, and regional Marketing teams to ensure campaigns are efficiently executed, performance is clearly measured, and partners receive actionable, data‑driven recommendations that drive value for both Agoda and our partners. Our mission is to balance operational excellence with growth impact — building repeatable, scalable frameworks that allow us to support dozens of partners at once, while still delivering insights tailored to each partner’s performance and business context. Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples: - Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests. - Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap - Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: - Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science) - Excellent verbal and written communication skills in English - 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business for a fast-growing globaltech company - Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI - Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel - Innate desire to take ownership, make an impact and influence outcomes - Excellent organizational skills, attention to detail and ability to work independently It’s great if you have: - Experience in digital marketing or ecommerce - Experience with A/B testing and other testing metrics - Strong presentation and negotiation skills - Skills that foster collaboration and team spirit #STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda - Agoda Careers https://careersatagoda.com - Facebook https://www.facebook.com/agodacareers/ - LinkedIn https://www.linkedin.com/company/agoda - YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.