About the Role aCommerce is seeking a highly organized and results-driven Project Manager to join our Commercial Operations team. In this unique, client-dedicated role, you will be directly employed by aCommerce but will serve as the dedicated project lead for one of our premier retail brand partners. You will be the primary bridge between the brand, aCommerce’s internal teams, and third-party partners. Your core mission will be to lead the end-to-end implementation of technology solutions that drive the brand's e-commerce and retail success, ensuring seamless integration, operational efficiency, and high client satisfaction. Key Responsibilities - Client Engagement & Stakeholder Management: Act as the primary, client-facing point of contact for the retail brand. Build strong, trusted relationships, manage expectations, and lead regular status alignments to ensure the brand's commercial goals are met. - Commercial Project Delivery: Lead the end-to-end execution of commercial operations projects, which may include new market launches, retail campaign rollouts, process optimizations, and brand-specific initiatives. - Tech Solution Oversight: Manage and support the implementation of technology solutions required to achieve the brand’s commercial objectives (e.g., e-commerce platforms, OMS, CRM, or retail integrations). Ensure business requirements are properly translated to the tech teams. - Cross-Functional Leadership: Coordinate with aCommerce's internal teams (Operations, Tech, Marketing, and Supply Chain) and third-party partners to ensure seamless project delivery on time and within budget. - Process & Operational Excellence: Identify operational bottlenecks within the brand's current workflows and project manage the solutions to improve efficiency, scalability, and the overall customer experience. - Risk Management & Reporting: Proactively identify project risks and develop mitigation strategies. Provide clear, regular reporting on project health, timelines, and commercial impact to both internal leadership and the brand. Qualifications & Requirements - Experience: 5+ years of proven experience in Project Management, preferably within E-commerce, Retail, SaaS, or a Tech environment. - Tech-Savvy: Strong track record of successfully managing and implementing technology solutions or system integrations. - Client-Facing Expertise: Demonstrated experience working directly with clients, brands, or external stakeholders. You must be comfortable leading client workshops, delivering presentations, and navigating complex stakeholder relationships. - Communication Skills: Excellent verbal and written communication skills. Ability to translate complex technical concepts into clear business terms for the brand, and vice versa for the internal tech teams. - Education & Certifications: Bachelor’s degree in Business, Information Technology, Operations, or a related field. PMP, Agile, or Scrum certifications are a strong plus.
Job Summary We are seeking an experienced Marketing Operations Manager to lead the setup, standardization, and continuous improvement of Live Streaming and Affiliate Marketing operational processes across regional markets. This role will focus on establishing operational frameworks, developing and implementing Standard Operating Procedures (SOPs), monitoring process compliance, and ensuring consistent operational standards across countries. The ideal candidate should have strong knowledge and direct experience in Live Streaming and Affiliate Marketing, combined with excellent project management, process improvement, and stakeholder management skills. Key Responsibilities Regional Operations Setup & Implementation - Lead the setup and implementation of standardized operational processes for Live Streaming and Affiliate Marketing across regional markets. - Develop operational frameworks, workflows, SOPs, and reporting structures to support new market operations. - Work closely with country teams to ensure successful implementation and adoption of regional operating standards. - Assess operational readiness, identify process gaps, and recommend improvements to support market expansion. - Coordinate cross-functional teams to ensure operational alignment and consistency across countries. SOP Development & Process Standardization - Develop, review, and continuously improve SOPs for Live Streaming and Affiliate Marketing operations. - Standardize operational workflows, service delivery processes, and best practices across regional markets. - Evaluate existing country-level processes and identify opportunities for process improvement. - Ensure operational procedures are aligned with regional business objectives and company standards. Operational Audit & Compliance Monitoring - Conduct regular operational reviews and process compliance assessments across country teams. - Monitor adherence to established SOPs, operational guidelines, and service quality standards. - Identify process gaps, operational risks, and inefficiencies, and recommend corrective actions. - Track the implementation of improvement plans and ensure compliance with regional standards. - Review operational documentation and reporting to ensure accuracy and consistency. Project Management & Performance Tracking - Manage regional operational improvement projects, including project timelines, deliverables, and implementation progress. - Track project milestones, action items, and performance through PMO frameworks. - Develop standardized reporting templates, operational KPIs, and performance monitoring frameworks. - Prepare operational performance reports and provide insights and recommendations to senior management. - Support the standardization of operational cost structures and service-level P&L monitoring. Stakeholder Management & Regional Collaboration - Collaborate with Country Heads, Senior Key Account Managers (KAMs), Marketing teams, and C-level executives to align operational processes and business objectives. - Present operational findings, process improvement recommendations, and project updates to senior stakeholders. - Facilitate cross-functional collaboration and drive the adoption of standardized processes across countries. - Provide guidance and knowledge-sharing sessions to local teams on SOP implementation and operational best practices. - Travel internationally, including to Indonesia and other regional markets, to support operational setup, implementation, and compliance reviews. Qualifications - Bachelor's degree in Business Administration, Marketing, Management, or a related field. - Direct working experience and strong knowledge of Live Streaming and Affiliate Marketing operations are required. - Proven experience in Marketing Operations, Business Process Management, Operational Excellence, Process Improvement, or related functions. - Experience in setting up operational processes, developing SOPs, and implementing standardized workflows. - Strong understanding of end-to-end Live Streaming and Affiliate Marketing operational processes. - Experience in project management, PMO tracking, operational reporting, and process compliance monitoring. - Strong stakeholder management skills, with the ability to communicate and influence senior management and C-level executives. - Excellent leadership, communication, presentation, and interpersonal skills. - Strong analytical thinking, problem-solving, and organizational skills. - Fluent in English, both written and spoken, with the ability to communicate effectively with regional stakeholders. - Proactive, confident, outgoing, and comfortable working in a fast-paced, multicultural environment. - Willingness to travel internationally for business purposes. Preferred Qualifications - Experience in regional or multi-country operations, particularly within Southeast Asia. - Experience supporting operational setup or process implementation in new markets. - Familiarity with Live Streaming and Affiliate Marketing operations in Indonesia. - Experience working in e-commerce, social commerce, digital marketing agencies, or e-commerce enablers. - Knowledge of operational cost structures, service-level profitability, and P&L monitoring. - Experience leading cross-functional teams or regional process improvement initiatives.
aCommerce The Next Gen 2027 Are you ready to kick-start your career in the exciting world of e-commerce? Our Internship Program 2027 is open to students from all backgrounds who are eager to gain hands-on experience in the dynamic and ever-evolving e-commerce industry. Opening Internship Roles: - Business Performance Management - Intern - Academy Program - The Academy Program Intern will support the aCommerce Academy Team with the coordination and logistics of learning programs, including organizing training sessions, managing content, and preparing reports. This is an opportunity for a detail-oriented, collaborative individual, proficient in Thai and English, to gain hands-on experience in corporate learning and development within a supportive e-commerce environment. - Intern - Document AI Processor - The Document AI & RPA Development Intern is involved in the end-to-end lifecycle of intelligent automation, focusing on teaching AI to "read" and process documents. Key responsibilities include data labeling for AI model training and assisting in the design, building, and testing of RPA workflows to automate internal use cases. - Intern - Product Communication - As a Product Communication Intern at aCommerce, you will join a passionate team to create diverse content including product guides, social media posts, and email campaigns. You will collaborate across departments to support product launches and integrate customer feedback into development - Marketing Services - Intern - Communication Planning & Strategy - This intern will primarily support the KOL&Affiliate lifecycle by sourcing and managing the talent pool, coordinating relationships, and overseeing execution. Key responsibilities also include managing KOL planning, payment processes, and providing essential data and reporting support. - Intern - Regional Marketing Solutions - As our Marketing Solution Intern, you’ll work with the regional team to build campaign strategies from scratch; covering research, planning, and performance analysis to solve real client challenges. - Intern - Affiliate Marketing - Recruit, manage, and empower creators to drive viral campaigns, build thriving communities, and master digital marketing ops. - Technology - Intern - Business Intelligence - The Business Intelligence Intern (Power BI) is to support the development of data-driven insights and dashboards that help the organization make informed business decisions. The intern will learn and apply Power BI skills to transform raw data into meaningful visualizations, assist in maintaining data accuracy, and contribute to ongoing business intelligence projects. - Intern - Software Development - Assist developing web applications, collaborate with teams, apply user-centered design, use modern frameworks, review code, debug issues, and improve functionality. - Intern - UX/UI - Assist in designing user-friendly digital interfaces by creating wireframes, prototypes, and conduct user research. You will collaborate with design teams to turn ideas into engaging visual experiences while building hands-on UX/UI skills. - Intern - IT Admin - Help build and test an internal DIY IT Support AI Chatbot. Perform inventory cleansing and apply physical asset-tagging stickers on company devices using Snipe-IT. Support SOC 2 compliance tasks (network segmentation/VLANs, access controls for Web Portals/Google Apps), manage company-owned Apple devices via ABM/MDM (iOS and macOS with Google SSO), and use SuperOps RMM to script checks for non-approved applications. - Intern - Product Development - Turn creative ideas and market research into compelling PowerPoint presentations while getting hands-on experience in bringing products to market. - Intern - Project Manager - Coordinate top suppliers, track project timelines, and master vendor documentation alongside a Project Manager to deliver high-impact client projects! - Account & Finance - Intern - Tax - In this role, you will play a critical part in ensuring tax compliance by auditing supplier tax invoices against our ERP/accounting system records. - Intern - Account Payable - Manage daily supplier payments, vendor master data, VAT/WHT filing, staff claims, and AP month/year-end closing while liaising across teams and vendors. What You’ll Gain from aCommerce The Next Gen: - Practical knowledge and skills through real-world job training. - Exposure to key areas of the e-commerce industry. - Opportunities to work alongside industry professionals and grow your network. - A strong foundation to help you launch your career. Qualification: - Currently studying for a bachelor and master degree in Computer science, computer engineering, Business Administration, Marketing or any related fields - Strong verbal and written communication skills - Strong passion for and desire to explore a career in the e-commerce industry. - Ability to work independently and collaboratively within a team. - Ability to meet deadlines and adapt to a dynamic work environment. - Good command in English and other relevant local languages.
JOB OVERVIEW 1. Role Overview & Hybrid Philosophy aCommerce is seeking a high-caliber Forward Deployed Growth Engineer / Technical Growth Consultant (formally designated as Marketing Data & Insights Manager). In today's enterprise e-commerce landscape, this hybrid role bridges the traditional gap between "the strategic consultant who talks to the business" and "the data engineer who writes the backend code." By occupying both spaces, this single individual eliminates communication silos, ensures data strategies directly impact client unit economics and GMV growth, and dramatically accelerates time-to-value. Core Value Proposition of the Hybrid FDE Role: - Zero Translation Loss: Eliminates the friction where marketing consultants request metrics engineering cannot build, or engineers construct pipelines marketers cannot use. - Speed to Value: Cuts the time to go from enterprise client business goals to live, revenue-generating data models and campaign optimizations in half. - Hyper-Practical Roadmaps: Designs data-driven growth strategies grounded in exact platform API mechanics and backend data infrastructure realities. 2. The 5-Stage End-to-End Operating Pipeline Rather than handing off requirements across disjointed desks, the Forward Deployed Growth Engineer acts as the ultimate architect of the client's data-to-revenue pipeline, executing across five integrated stages: 1. Client Growth Goal Core Mandate & Function: Sits down with enterprise executives to identify revenue blockers, high churn, and unit economic gaps. Key Deliverables & Action Items: Growth Diagnostic Briefs, LTV & Repeat Purchase Targets. 2. Strategic Roadmap Core Mandate & Function: Translates high-level growth objectives into a structured e-commerce data strategy across full marketing funnel stages. Key Deliverables & Action Items: Multi-channel Go-to-Market Roadmaps, Live, Affiliate, Content or Media Reallocation Plans. 3. Data Requirements Core Mandate & Function: Translates commercial requirements into exact technical schemas for data teams (clickstream, CRM, ads, livestreaming). Key Deliverables & Action Items: Data Schema Specs, API Event Mapping, Metric Definitions. 4. Pipeline Handoff Core Mandate & Function: Partners fluently with backend engineers and PMs to guide data transformations and pipeline builds. Key Deliverables & Action Items: Technical Pipeline Specs, ETL/ELT Logic Specs, QA Validation. 5. Revenue Optimization Core Mandate & Function: Analyzes delivered datasets, extracts cross-funnel insights, and executes optimization roadmaps to directly drive client GMV. Key Deliverables & Action Items: Executive MBR/QBR Dashboards, Automated Lifecycle Workflows, ROAS Models. Predictive model and tool. 3. Key Responsibilities & Dual-Phase Mandate Phase 1: Internal First-Party Data Unification & Standardization Organize, standardize, and unify aCommerce's internal first-party marketing data across Southeast Asia (Thailand, Indonesia, Philippines, Malaysia, Singapore) into a centralized, proprietary intelligence asset. - Internal Data Unification: Consolidate marketing data across upper-, mid-, and lower-funnel channels (paid performance media, live streaming, creator affiliate marketing, and marketplace search) into unified data models. - Standardized MBR/QBR Frameworks: Architect standard reporting structures and KPI frameworks for monthly and quarterly business reviews across all five regional markets, establishing a central Regional Intelligence Hub. - Cross-Functional Coordination: Partner with internal business units (Paid Performance, Creative, Communication Planning, Live Streaming) to ensure standardized metric definitions and reliable data feed inputs. Phase 2: Client-Facing Enterprise Intelligence & Growth Architecture Replicate internal data models for top regional brand clients, architecting custom marketing data pipelines and delivering executive-level growth consulting. - Enterprise Client Engagement: Join key enterprise client sessions as both strategic consultant and technical implementer, discovering growth blockers and co-designing client data architectures. - Technical Pipeline Specification: Author precise, developer-ready data requirements and schemas for backend engineers and project managers, ensuring zero translation loss. - Client Workshops & BD Support: Design and conduct interactive marketing data strategy workshops for key accounts, partnering with Business Development (BD) to build data-led pitch proposals that win new business. - Decision-Ready Executive Reporting: Deliver clear, executive-level MBRs and QBRs that translate complex multi-channel analytics into tangible commercial actions, marketing activities mix reallocations, and improve KPIs. Scope Delineation: Marketing Data vs. Trade Marketing To ensure absolute focus, this role specializes exclusively in Marketing Intelligence (media spend, live streaming, video content, GMV, creator affiliate ROI, customer acquisition cost, ROAS, and customer lifetime value). While coordinating shared dashboards with Trade Marketing & Merchandising (product bundling, price points, digital shelf planograms), trade operations remain under a separate focus area. 4. Qualifications & The 'Unicorn' Profile The ideal candidate possesses a rare hybrid profile combining hands-on technical analytics with executive-level commercial strategy across Southeast Asian e-commerce platforms. Technical & Analytical Competencies - Bachelor's/Master's degree in Business, Data Analytics, Computer Science, Statistics, or related field. - 3+ years of experience in marketing data analytics, technical growth consulting, or forward deployed engineering. - Hands-on proficiency in SQL, Excel/Python, and BI platforms (Power BI, Tableau, Looker Studio). - Understanding of data warehouse schemas, API event mapping, clickstream tracking, and ETL/ELT pipeline specs. - Ability to translate commercial goals into precise, developer-ready technical requirements. Commercial Strategy & Client Mastery - Deep understanding of Southeast Asian e-commerce platforms (Shopee, Lazada, TikTok Shop) and platform ad tools. - Proven track record presenting to regional enterprise client executives (MBRs, QBRs, pitches). - Fluency in full-funnel marketing metrics (ROAS, CAC, LTV, Livestream GMV, Creator Affiliate ROI). - Strong cross-functional collaboration skills, bridging business units, PMs, developers, and client leads. - Business fluency in English; regional language capability (Thai, Bahasa, Vietnamese) is a plus.
About the Role: You will own the design and architecture of aCommerce's billing platform. Your main goal is to turn billable business events into accurate, auditable charges, invoices, and financial records. This is a highly hands-on leadership role where you will lead a team of data engineers while continuing to write code, build prototypes, and set engineering standards. Responsibilities: Specifically, this role will be doing: - Design and own the end-to-end architecture of a scalable, multi-country, multi-currency billing platform, from capturing billable business events through rating, invoicing and posting to the accounting system - Define the billing data model – clients, contracts, rate cards, billable events, charges, invoices, credit notes and adjustments – with full traceability from every invoice line back to its source events - Architect the pipelines that extract billable business events from our supply chain, fulfillment, delivery and SaaS applications into the data platform, guaranteeing completeness and integrity - Build a flexible rating and pricing engine that supports our commercial models: per-order and per-unit fees, storage, tiered and volume pricing, minimum commitments, subscriptions and pass-through costs - Ensure the billing platform meets accounting requirements in terms of completeness and timeliness, including revenue recognition, accruals, month-end close, tax across Southeast Asian markets and integration with our ERP - Design reconciliation and controls: automated checks between operational events, billed charges and financial records, complete audit trails, and processes for disputes, adjustments and re-billing This is a MUST: Stay hands-on, write production code for the most critical and complex components, build prototypes and proofs of conceptOwn the quality of the code your team delivers – lead design and code reviews, and quality-check the pipelines, SQL, Python and data models built by the data engineers - Establish and enforce engineering practices: version control and branching strategy, CI/CD, automated testing (unit, integration and data-quality tests), infrastructure-as-code, documentation and observability - Define data-quality standards and monitoring for billing data, and lead incident response and root-cause analysis when billing issues occur - Make and document architecture decisions that balance scalability, performance, cost and maintainability on our AWS-based data platform (Amazon Redshift, PostgreSQL) - Work with revenue operation team to define event contracts and schemas, so that upstream changes do not break billing - Ensure that settlements from all sources are ingested, monitored, and maintained for maximum reliability - Translate client contracts and commercial requirements from Finance and the commercial teams into technical specifications, and advise them on the feasibility and billing impact of new pricing models - Plan and prioritize the billing roadmap with Billing Product Manager; do work break down, effort estimation, and deliver predictably - Lead, coach and develop the billing engineering team – hiring, setting goals and giving regular feedback – to build a high-performing team - Protect financial and client data through appropriate access controls, and support internal and external audits - Identify possible risks and take measures to prevent these and escalate if needed QUALIFICATIONS In order to succeed in this role, we are looking for an individual with the following skill sets and experiences: Technical Qualifications - Bachelor Degree or higher in Computer Engineering, Computer Science or a related field - 7+ years of experience in data engineering or software engineering, including at least 2–3 years leading an engineering team - Proven experience designing and building billing, invoicing, payments or other financial systems, ideally usage-based or transaction-based billing - Solid understanding of how billing and accounting work: order-to-cash, double-entry bookkeeping, accounts receivable, revenue recognition, accruals, credit notes, month-end close and tax - Expert SQL and strong Python, with the ability to write and review production-grade code - Strong technical architecture skills: data architecture, distributed systems, batch and streaming pipelines, orchestration (e.g. Airflow), and handling late, duplicate and re-processed data - Deep experience in data modeling (event-based and dimensional) and relational database design, including PostgreSQL and Amazon Redshift - Strong knowledge of engineering practices: automated testing, CI/CD, Git workflows, code review, infrastructure-as-code and observability - Experience with the AWS platform is a plus - Experience with ERP or accounting systems (e.g. NetSuite, SAP, Oracle, Dynamics) or billing platforms is a plus - Experience with multi-entity billing in ecommerce, logistics/3PL or SaaS is a plus Soft Skills and Other details - Experience with - leading and mentoring engineering teams - working with Finance and Accounting stakeholders - agile software development - hiring and building a team - Ability to translate business and financial requirements into technical designs, and to explain technical trade-offs clearly to non-technical stakeholders - High quality standards, and the ability to give constructive, specific feedback on code and design - Good problem solving and analytic skills - Excellent attention to detail – every billing error reaches a client’s invoice Willingness to ‘get hands dirty’ – actually, this is a must, you will be doing the coding yourself - Strong interpersonal, negotiation and decision-making skills - Excellent command of English, both spoken and written Perks & Benefits: - Flexible work from home options, flexible leave, and solid healthcare services. - Attractive and comfortable workspace located at EmQuartier (Thailand office).
About the Role: We are looking for a Senior Development Lead to turn business problems into practical software solutions. This is a hands-on leadership role where you will work closely with the Product Manager to own technical direction, engineering delivery, and team development. Tech Stack & Platforms: - Platforms: Magento, Shopify, WooCommerce, and System Integration Projects. - Technologies: PHP, Node.js, Python, React, MySQL, and GraphQL/REST APIs. - Deep expertise in every tool is not expected, but you must be able to review code, make sound architectural decisions, and pick up new patterns quickly. Key Responsibilities: - Shape Solutions: Partner with Product and business leadership to clarify problems, explain trade-offs, define scope, and recommend practical technical paths. - Own Solution Design: Lead system architecture, ensure security and performance, manage technical debt, and stay close to implementation through code reviews and prototyping. - Lead Delivery: Break down solutions into deliverable increments, improve CI/CD and automated testing, and own production readiness and incident resolution. - Develop the Team: Coach engineers through regular feedback, handle hiring and performance management, and build a collaborative, blame-free culture. Qualifications: - 5-7+ years of software engineering experience, including 2+ years leading engineers. - Strong hands-on experience with backend services, APIs, databases, and integrations. - Proven solution design skills with the ability to compare alternatives and choose the appropriate level of complexity. - Experience with cloud environments, automated testing, CI/CD, and production monitoring. - Clear English communication skills to make complex technical topics understandable to both engineers and business stakeholders. Useful Additional Experience: - Experience with ecommerce, order management, inventory, fulfillment, or payments. - Familiarity with Python-based services, distributed systems, or working across regional teams. - Experience using prototypes, product data, automation, or AI-assisted development capabilities to validate ideas.
aCommerce Data Engineer will be responsible for building, optimizing and maintaining robust data pipelines as well as designing meaningful data models in our Data Platform for analysts to serve key business purposes as a Data-Driven company. A successful candidate will be working with our cloud-based Big Data Platform to digest marketplace data either structured or unstructured from different marketplaces in order to facilitate data utilization. The candidate will have to design and implement a strategic way to utilize all the data extracted from several marketplaces. The candidate will be also working closely with other application teams and product managers in order to align with other teams and business roadmap. Duties and responsibilities - Participate in designing and implementing as well as maintaining data pipelines for digesting data from various marketplaces into Data Platform - Demonstrate continuous improvement by inspecting and adopting new ideas for improving solutions, tools and processes - Work closely with members of IT (e.g. Architecture, DevOps and Business Analysts) to ensure the highest quality softwareCoach fellow associate data engineers Capabilities - Bachelor Degree from Computer Engineering, Computer Science or related fields - Good knowledge of SQL, relational database design and efficient methods for working with large size of data - Good knowledge of Python - Understanding of fundamental design principles behind data-oriented application - Ability to understand business requirements and be able to express them in computer language - Ability to communicate in English, both written and oral form
We are building out a world class business development team here at aCommerce and require people who excel in fast paced, performance driven, customer facing environments. We are the leading ecommerce enabler in ASEAN and are in an exciting growth period at which you will be working with the key decision makers of global brands on a daily basis, ensuring that we exceed their expectations as well as establish long term relationships. As the Business Development Manager, you will be responsible to educate clients about our company's services in order to increase sales and develop strong relationships with new clients as well as maintain relationships with existing clients. Key Responsibilities - Manage sales management process - pipeline, account planning, CRM and proposal to meet target - Ensure all customers are successfully on-boarded on time and within budget - Prospect and pitch new business opportunities to meet sales target - Research or market survey for new business opportunity, trend and strategy for sales growth to meet sales target - Set up and monitor commercial activities to meet or deliver target on sales budget, cost, volume and efficiency target/KPI - Monitor and report the process across the revenue cycle from customer acquisition to engagement to success - Develop and maintain the customer relationship by excellently understanding the key customer or target audience to ensure their objectives are being met in order to retain business - Run commercial and trend analysis, scenario modelling and opportunity assessment leading to a commercial insight/recommendation/survey - Ensure compliance to company policies and procedures in so far as applicable to all financial and non-financial transaction - Lead and coordinate with related parties both internal and external to achieve the operation and sales target. - Create agreement document with client Qualifications - 2-4 years of sales or marketing experience, ecommerce sales marketing would be advantage, lead generates, account management, advertising agency background - Experience in e-commerce, digital marketing, business development, trading, retail, distributor industry and/or logistics is beneficial - Ability to feel comfortable in a high intensity, KPI driven, sales environment. - Good presentation, communication, negotiation and analytical skills - Good command of English skills About aCommerce aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines. The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
ROLE PURPOSE AND DESCRIPTION Goal: As aCommerce SaaS Product Manager Onboarding & Client Growth, you work closely with our product management team and our commercial teams to take our SaaS product EcommerceIQ to market. We built the most sophisticated ecommerce platform in Southeast Asia, helping some of the largest brands grow their ecommerce faster than on any other platform, due to our powerful promotion tools and extreme volume handling. We want you to accelerate our Go-To-Market, design all aspects of the off-screen customer experience, challenging and evolving every aspect of the products, services and experience we provide to our clients. We want you to always be on top of ecommerce and SaaS client growth trends globally, ensuring that we create a benchmark for enterprise SaaS clients in the region. We want you to listen closely to prospective and existing clients to help us make our products and experience even stronger, and to anticipate market opportunities. You will our guru for all things SaaS clients, for the product and engineering teams, for the commercial and client services teams, for Finance and for our operations teams. Responsibilities: Create our SaaS clients onboarding and client growth function, in terms of structure, processes and resources, building up a team in line with the growth of our business, for both EIQ SaaS and EIQ Market Insights. Specifically, this role will be doing: ● Plan all aspects of our SaaS client onboarding and client growth strategy in conjunction with all stakeholders. Set a clear mission and deploy strategies focused towards that mission ● Take ownership of customers issues and follow problems through to resolution. Develop service procedures, policies and standards ● Keep accurate records and document customer service actions and discussions. ● Able to Analyze statistics and compile accurate reports ● Improve customer service experience, create engaged customers and facilitate organic growth ● Determine priorities to create structure and call out gaps based on client expectations and business impact ● Define every aspect of the client experience and work with all stakeholders to ensure that the clients’ and user experience is nothing less than perfect ● Work with each of the IQ Product Managers to identify opportunities to improve the SaaS experience of our products ● Work with the Product Marketing Manager, our training manager and each of the IQ Product Managers to build out the training material, user support material, onboarding and offboarding SOPs, etc. ● Work with the commercial teams to optimize our GTM strategy ● Define how we help our clients grow their ecommerce business across multiple channels faster on aCommerce than on any other platform, taking full advantage of our suite of products ● Work with the marketing teams to optimize our message and to acquire new, high-value clients. ● Work closely with the Client and Application Support teams ensure a flawless client and user experience ● Identify possible risks and take measures to prevent these and escalate if needed ● Keep ahead of industry’s developments and apply best practices to areas of improvement ● Control resources and utilize assets to achieve qualitative and quantitative targets ● Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment QUALIFICATIONS Technical Qualifications ● Bachelor Degree, MBA or higher Soft Skills and Other details ● Experience with managing client operations, client expectations and client success As, ideally in a SaaS context ● Proven, strong communication skills at senior and junior levels, with commercial, customer support, product, engineering, and marketing teams ● Understand and able to process data, visualize, map, and investigate big data ● Ability to articulate complex technical concepts in easy-to-understand for non-technical users and clients ● Good problem-solving and analytic skills ● Excellent attention to detail – we love our clients ● Willingness to ‘get hands dirty’ – we are still a start-up ● Strong interpersonal, negotiation, and decision-making skills ● Excellent command of English, both spoken and written
Job Purpose We are building AI‑powered systems that support multi‑marketplace operations, warehouse operations, financial workflows, and internal developer productivity across Southeast Asia. We’re looking for an AI Developer who can build real AI features and contribute to our broader AI strategy — helping shape how our teams adopt, scale, and govern AI across the company. This role is perfect for someone who enjoys hands-on engineering but also wants to influence how AI is used at an organizational level. aCommerce is a learning organization, and we are looking for a contributor to that learning mindset who is specialized in software development that effectively incorporates LLMs. Duties and Responsibilities - Build and integrate AI features into internal tools, microservices, and automation workflows. - Develop LLM‑powered assistants, RAG systems, and knowledge tools using models like Claude, GPT, and Gemini. - Create APIs, pipelines, and services that make AI reliable, scalable, and safe. - Improve developer productivity through AI‑augmented coding, testing, and documentation tools. - Contribute to the company’s AI roadmap and help identify high‑impact AI opportunities. - Evaluate new AI tools, models, and platforms — and recommend what we should adopt. - Help define best practices for prompt engineering, model usage, and safe deployment. - Support teams in adopting AI responsibly, including training, documentation, and internal guidelines. - Work with architects to ensure AI systems follow governance, auditability, and data‑handling standards. - Partner with product, engineering, and operations teams to translate business needs into AI solutions. - Lead design discussions for new AI‑powered features and internal platforms. - Help build a culture of experimentation and continuous improvement around AI. Capabilities - At least 5 years of software engineering experience. - Proven experience working on agentic applications with the ability to articulate the tradeoffs between different approaches - Strong skills in Python, Node.js/TypeScript, or Go. Good awareness of SQL - Hands-on experience with LLM APIs and context engineering. - Familiarity leveraging vector databases, RAG pipelines and memory systems - Experience building APIs, microservices, or event‑driven systems. - Experience with enterprise SDLC tooling including version control, CI/CD systems, testing methodologies as they pertain to generative and agentic applications. - Interest in AI strategy, evaluation, and responsible AI practices. - Curiosity, problem‑solving mindset, and willingness to explore new tools. - Experience with delivering applications to Kubernetes runtime environments a plus - Experience using workflow engines, automation, or internal developer platforms.
Job purpose Lead - Marketing Planning & Strategy is a challenging role that provides an opportunity for you to build your own team and grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization. Job Responsibilities - Be the owner of client’s success, responsible for overall client performance and satisfaction - Plan client roadmaps based on their objectives, backed by data or industry best practices - Set up a work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work - Monitor budget, performance, and key metrics closely throughout the month - Work with media optimization team to execute plans to meet budget, targets and deadlines - Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding) - Initiate ways to improve client performance and team efficiency - Consult and grow client’s businesses by developing data-driven sound online marketing strategies and media plans that meet business objectives, as well as suggest best practices to clients to have best-in-class ecommerce website - Identify new opportunities to upsell aCommerce services with current clients - Mentor and coach 1-3 junior team members Key Requirements - Experience in client-facing or consulting roles such as Account/Project Manager or Sales - In-depth knowledge and understanding in Google Analytics as well as online marketing media channels - Analytical, able to work with data and analyze it to find insights and come up with next steps - Strong organization and problem solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently - Good communication and presentation skill, able to keep every stakeholder aligned and updated - Proactive, with the ability to work well independently and as a team - Professional, positive attitude with a strong work ethic and willingness to learn - Experience in ecommerce or managing own shops is a big plus (no need to be an ecommerce site – Instagram, Facebook or any other shops are fine)
Duties and responsibilities aCommerce is the region’s leading ecommerce service provider. With over 800 talented staff and operations in Indonesia, Thailand, Malaysia, Singapore and the Philippines. As the AI Trainer, you will champion the adoption, integration, and safe usage of Artificial Intelligence across the organization. The role will be part trainer, part coach in helping non-technical staff employ the standard tools deployed by the company to improve personal and department productivity. This person will be focused on internal productivity across commercial, operations, marketing, product, finance, and support. Job Responsibilities in a nutshell: - Develop strategies for the deployment and use of AI within the company using company provided standard tooling - Development and delivery of training programs to help staff understand the AI tools and apply them into their personal productivity - Track the use of AI for personal productivity and use it to evangelize to others inside and outside of the company, showing how we use AI effectively along with the growth of adoption - Work to establish policy and learning for the safe use of AI for citizen developers. - Establish lightweight processes to evaluate new AI tools coming into the company for suitability of purpose and corporate standards, including security standards. - Occasionally work with product managers to embed AI features into existing and new products. Capabilities Essential Qualifications - Minimum 4 years of experience operating as a corporate trainer or learning systems developer . - Demonstrated ability to advocate for new technologies and drive organizational change and adoption. - Strong communication and presentation skills to effectively evangelize AI usage internally to staff - Experience in developing cross-functional training programs and supporting policy - Experience in researching new technologies and techniques for applying technology is a plus - Experience in engaging with Senior Management to gain consensus and sponsorship for key initiatives a plus - As this role is regional in nature, strong command of written and spoken English is required. Good command of the Thai language is important Technical & Industry Knowledge - Good understanding of current AI tools, generative AI technologies, agent systems, and emerging ecosystem trends. - Knowledge of data privacy, security standards, and ethical considerations surrounding corporate AI deployment. - Ability to establish evaluation frameworks and lightweight governance processes for new technology adoption. - Familiarity with the software development lifecycle to effectively collaborate with developers and technical product managers is a plus
Job purpose We are seeking a Software Engineer who specializes in Backend <Python> to join our growing team of technical experts where you will build and deliver our large-scale systems that helps our clients to accelerate their e-commerce business in the Southeast Asia market. As a part of the software development team, the candidate will focus on improving the quality of the company's products, by applying industry best practices, and expanding the coverage of automated testing. A successful candidate will develop and enhance a large-scale micro services system. Candidates should expect to work with other team members on designing and implementing core platform components. Candidates should also expect to create unit tests, automated functional tests and load tests for all micro services. Job Scope: - Design and develop software for managing order workflows and inventory related to the sale of goods on e-commerce sites and shopping channels. - Collaborate with back-end developers and web designers to improve usability. - Create quality mockups and prototypes. - Design and implement real-time API, asynchronous process, and batch processes for integrating with external systems. - Develop unit testing, automated functional testing and load testing for improving system reliability and performance. Requirements: - At least 2 years of experience working software engineering, software integration or other similar roles - Experience in at least one programming language such as Python, Java or Ruby is required. - Experience with JavaScript, CSS, jQuery, and one of the front-end frameworks is required. - Experience with SQL and/or NOSQL databases is preferred. - Experience working with Message Broker (i.e., RabbitMQ) is preferred. - Strong knowledge and background of Software Development Life Cycle activities (Design, Implementation, Code Review, Unit Testing, Debugging, and Release) with experience in agile practices strongly preferred - Strong analytical and problem skills as well as an attention to details. - Self-motivated, multitasking, pressure-tolerant, result-oriented personality with excellent English communication, interpersonal, team building and time-management skills - Awareness of the demands of building cloud-based applications required. Experience of developing and running applications in a Kubernetes ecosystem preferred - Experience with automated testing technologies like Selenium, Robot Framework, or Cucumber is a nice plus.
Job purpose As the Communication Planning and Strategy Executive at aCommerce, you will be a key player in developing and executing communication strategies that enhance the online presence and sales performance of our e-commerce clients. You will be responsible for short video production, live-streaming marketing initiatives, and influencer and affiliate management within the e-commerce ecosystem. The role of CPS is to be part of the collaborative team, which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The CPS is expected to be the project lead from the marketing side, to grow the client’s e-Commerce GMV and revenue. CPS objective is to achieve the project KPI and project profitability, and reporting to (CPS) Communication Planning and Strategy Manager/Supervisor. Job Responsibilities: Communication Strategy: - Develop and implement communication plans tailored to clients' e-commerce goals and target audiences. - Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies. - Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels. Short Video Production: - Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services. - Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings. - Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions. Live Streaming Marketing: - Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time. - Monitor live streams and media plan (if any) to optimize product visibility and conversion rates. - Analyze live streaming performance data and adjust strategies for maximum ROI. Influencer and Affiliate Management: - Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients. - Identify and establish relationships with influential figures in e-commerce platforms and social platforms. - Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively. Reports - Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness. Key Requirements - Bachelor's degree in communications, marketing, public relations, or a related field - 3-5 years of experience in a direct field related to communication planning and strategy for e-commerce brands or companies. - Deep understanding of e-commerce platforms and their trends. Tiktok is preferable. - Strong analytical mindset with the ability to leverage data for decision-making. - Strong understanding of marketing communication theory and principles. - Ability to think strategically and creatively. - Excellent written and verbal communication and presentation skills. - A self-starting attitude – the ability to work independently and take initiatives - Ability to manage multiple projects simultaneously - Good command in English
Job purpose: As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth. You will act as the key liaison between clients and internal teams—including paid media, SEO, CRM, platform specialists, and other key stakeholders—overseeing campaign performance, aligning execution with client KPIs such as GMV and ROAS, and providing strategic insights that drive business impact. Job Responsibilities: Client Management ● Serve as the key strategic contact for assigned e-commerce clients. ● Understand client business goals and translate them into actionable digital marketing plans. ● Lead client communications and performance reviews. ● Provide clear briefs and direction to internal teams. ● Maintain strong client relationships and ensure high satisfaction. Campaign & Project Coordination ● Oversee and manage the execution of campaigns across various platforms. ● Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists. ● Ensure campaigns are launched on time, within budget, and meet quality standards. ● Monitor progress, troubleshoot issues, and ensure alignment with overall strategy. Media, SEO & CRM Collaboration ● Coordinate with MPS (Media Planning Specialist) to develop strategic media plans. ● Review and ensure the completeness and quality of media plans before presentation to clients. ● Ensure SEO and CRM initiatives are aligned with overall campaign objectives. ● Facilitate integration of media, SEO, and CRM efforts to drive performance. Platform Expertise & Strategy ● Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media ● Advise clients on platform trends, ad formats, and marketplace best practices. ● Guide optimization strategies to improve ROAS, conversion rates, and customer engagement. Reporting & Analysis ● Review and consolidate campaign performance data and reports. ● Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights. ● Present reports and strategic recommendations to clients. ● Use data to inform future media planning and creative direction. Key Requirements: ● Bachelor’s degree in communications, marketing, public relations, or a related field. ● 6+ years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred). ● Team Leadership & Mentorship: Proven ability to lead, motivate, and develop a team of account managers or specialists. Experience in workload management, coaching junior talent, and fostering a high-performance culture. ● Strategic Stakeholder Management: Ability to influence internal cross-functional teams (Media, SEO, CRM) and lead high-level discussions with C-suite or Brand Lead clients. ● Analytical Mindset: Strong ability to leverage data for decision-making and translate complex metrics into executive-level narratives. ● Platform Expertise: Deep understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada. ● Project Management: Proven track record of managing multiple large-scale projects simultaneously under tight deadlines. ● Communication: Excellent written and verbal communication skills; ability to present complex strategies clearly. ● Technical Proficiency: High command of MS Office (Excel, PowerPoint, Word).
Job purpose The Media Planning & Strategy Manager is a key role focused on driving Sustainable Growth for our brand partners. You will be responsible for architecting media strategies that not only deliver top-line revenue but also maintain healthy Profitability. By balancing aggressive scaling with financial efficiency, you will ensure long-term business success in the competitive ecommerce landscape. Job Responsibilities: - Growth & Profitability Strategy: Develop and execute full-funnel media plans that maximize revenue while optimizing the cost of acquisition to ensure bottom-line profitability. - Sustainable Budget Management: Lead the allocation and forecasting of media investments to ensure consistent and sustainable growth across all digital channels. - Financial Performance Tracking: Monitor and analyze media investment efficiency (ROAS/ROI) to ensure all campaigns meet the brand's financial health standards. - Data-Driven Optimization: Use analytical thinking to translate complex data into actionable insights, improving campaign performance and investment returns. - Marketplace & Social Mastery: Oversee strategic media execution across Google, Meta, TikTok, and Marketplaces (Shopee, Lazada) to capture growth opportunities. - Leadership & Mentorship: Lead and develop the team's technical and soft skills, fostering a result-oriented culture that delivers "WOW" service to clients. Key Requirements - 5-8 years of experience in Media Planning or Digital Strategy, with a strong focus on Growth and Profitability. - Financial Acumen: Excellent ability to manage large-scale budgets and understand the business impact of media spending. - Analytical Thinking: Proven expertise in data modeling (Excel, GA4) to drive strategic decisions and sustainable outcomes. - Result Oriented: A high level of accountability and a track record of meeting or exceeding commercial KPIs. - Strategic Communication: Strong presentation skills in English and Thai, capable of influencing senior stakeholders. - Ecommerce Expertise: Deep understanding of the SEA digital ecosystem and how media drives sustainable sales growth
Job purpose The Lead, Communication Planning is the creative engine behind our Live Streaming success. Your mission is to design tactical communication plans and innovative content mechanics that turn viewers into buyers. You will drive Sustainable Growth by balancing high-energy creativity with a sharp focus on Profitability and GMV improvement across all live platforms. Job Responsibilities: - Live Tactical Strategy: Lead the end-to-end communication planning for Live Streaming (TikTok, Shopee, Lazada), focusing on high-conversion scripts, flows, and tactical hooks. - Creative Growth Mechanics: Develop and pilot new, out-of-the-box creative tactics and interactive mechanics to drive immediate GMV improvement and engagement. - Brand Strategy Customization: Tailor communication plans for each brand partner to ensure their unique value proposition drives sustainable sales growth. - Planning & Organizing: Oversee the live streaming calendar and coordinate with KOLs, production, and brand teams to ensure all plans are delivered on time with zero missed deadlines. - Performance Analysis: Use analytical thinking to evaluate live stream data, identifying key drivers for revenue and areas for profitability optimization. - Result-Oriented Execution: Take full accountability for campaign outcomes, ensuring all tactical communication leads to measurable business growth and "WOW" service standards. Key Requirements: - Minimum 5 years of experience in Communication Planning, Content Strategy, or Live Stream Management. - Platform Specialist: At least 2 years of hands-on experience specifically with TikTok or Ecommerce platforms (Shopee, Lazada), with a focus on Live Streaming and tactical campaign management. - Tactical Creativity: Proven track record of creating content or live mechanics that drive immediate commercial results (Drive Revenue). - Ecommerce Insight: Deep knowledge of the TikTok/Marketplace ecosystems, algorithm trends, and audience behaviors. - Analytical Thinking: Strong ability to turn live stream data/metrics into actionable strategy pivots to ensure profitability. - Strategic Communication: Excellent presentation and storytelling skills in both Thai and English. - Agility & Accountability: A self-starter who thrives in a fast-paced environment and takes 100% ownership of project success (Result Oriented).
Job purpose Marketing Planning &Strategy Analyst – Project Manager is a challenging role that provides an opportunity for you to grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization. Job Responsibilities - Be the owner of client’s success, responsible for overall client performance and satisfaction - Plan client roadmaps based on their objectives, backed by data or industry best practices - Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work - Monitor budget, performance, and key metrics closely throughout the month - Work with media optimization team to execute plans to meet budget, targets and deadlines - Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding) - Initiate ways to improve client performance and team efficiency Key Requirements - Experience in client-facing or consulting roles such as Digital Media Planning, Account Management or Project Management - In-depth knowledge in Google Analytics and have a deep understanding of online marketing media channels - Understand ecommerce business models/trends in Thailand and understand advertising ecosystems to be able to provide consulting to clients. - Minimum 2 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, retailer or consulting BBB - Previous experience in trade marketing, brand management, merchandising would be a plus. - Good knowledge of Excel, PowerPoint, Google Analytics, Google AdWords and other related software and hold the ability to quickly adapt to new software and tools - Strong organization and problem-solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently - Analytical, comfortable to work with data and analyze it to find insights and come up with next steps - Good communication and presentation skill, able to keep every stakeholder aligned and updated - Proactive, with the ability to work well independently and as a team - Professional, positive attitude with a strong work ethic and willingness to learn About aCommerce aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines. The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
Job purpose The KOL and Affiliate Specialist is responsible for identifying, managing, and maintaining relationships with KOLs and affiliate partners to enhance brand visibility, engagement, and sales. This role involves executing influencer marketing and affiliate campaigns, optimizing content for TikTok, and leveraging data insights to drive performance. The specialist will collaborate with cross-functional teams to ensure brand consistency and maximize marketing impact. Job Responsibilities KOLs: Identifying and Managing KOL Relationships - Research and stay updated on trends to identify KOLs that align with the brand’s target audience and image (Beauty & FMCG).Build and maintain strong relationships with KOLs to ensure long-term collaboration. - Act as the main point of contact, managing communication and coordination throughout campaigns. Campaign Execution & Coordination - Develop and implement marketing campaigns with KOLs to drive brand awareness and sales. - Prepare detailed campaign briefs to KOLs. - Review and analyze KOL content, ensuring alignment with brand guidelines before client approval. - Monitor campaign performance and ensure smooth execution within the planned timeline. - Generate new ideas and contribute to strategic projects as assigned. Budget & Performance Management - Manage and allocate budgets effectively for KOL campaigns. - Track and evaluate campaign effectiveness, ensuring alignment with ROI objectives. Reporting & Insights - Compile reports and provide insights to optimize future KOL collaborations and campaign strategies. Affiliate Marketing: Affiliate Marketing Strategy & Management - Develop and execute affiliate marketing strategies to enhance brand visibility and sales on TikTok. - Identify and recruit TikTok influencers and content creators to join the affiliate program. - Build and maintain strong relationships with affiliate partners, providing support, guidance, and incentives to drive performance. - Collaborate with affiliates to create and optimize TikTok content that aligns with brand messaging. Key Requirements Education & Experience: - Bachelor’s degree in Marketing, Communications, or a related field. - 1-2 years of experience in Influencer Marketing or KOL Management. Skills: - Strong understanding of influencer marketing, KOL engagement, and social media trends. - Creative mindset to develop engaging and compelling video content. - Excellent communication and coordination skills. - Ability to analyze data and generate performance reports. - Proficiency in Microsoft Office, Google Sheets, and Google Slides. Personal Attributes: - Creative and adaptable mindset with a flexible approach to work. - Detail-oriented and well-organized in managing multiple projects. - Passionate about skincare and beauty trends.
We are looking for a Project Manager to lead ecommerce platform and integration projects for brands and retailers across Southeast Asia. You will work with aCommerce’s Business, Technology, Product and Operations teams, alongside clients and external vendors, to deliver projects that meet agreed business objectives, scope, timelines, quality standards and budgets. Your projects will include ecommerce implementations and enhancements on website CMS platforms and Commerce platforms, as well as integrations connecting storefronts with commerce middleware and other business applications. You will translate business needs into clear delivery requirements, coordinate technical and operational stakeholders, and manage projects from discovery and planning through testing, launch and handover to support. Job Responsibilities - Lead end-to-end project delivery: Manage discovery, requirements gathering, estimation, planning, implementation, testing, launch and post-launch stabilisation. - Manage scope, timelines and budgets: Establish delivery plans, track milestones and costs, coordinate resources, and manage changes to scope and priorities. - Coordinate cross-functional teams: Align clients, vendors and internal teams across Business, Product, Development, Logistics, Marketing and Application Support. - Define requirements and acceptance criteria: Translate business, functional, operational and technical needs into clear documentation, including software requirements specifications (SRS), process flows and acceptance criteria. - Drive ecommerce platform delivery: Coordinate Shopify and Magento implementations, enhancements and migrations, including dependencies between storefront functionality, backend systems and operational processes. - Manage commerce integrations: Work with technical teams to define and deliver integrations between ecommerce platforms, middleware, OMS, WMS, ERP and third-party services. Ensure ownership, data mappings, system dependencies and exception-handling requirements are clearly documented. - Manage risks and resolve issues: Identify delivery risks and dependencies early, coordinate resolution, and escalate decisions with clear recommendations and business impact. - Maintain stakeholder communication: Act as the primary project contact, providing clear updates on progress, decisions, risks, budget and next steps. - Coordinate testing and launch readiness: Oversee system integration testing, user acceptance testing (UAT), defect prioritisation, cutover planning and go-live readiness. - Support operational readiness and handover: Coordinate user training, platform guides, integration documentation and support handover so teams can operate and maintain the solution effectively. - Maintain project standards: Keep project documentation complete and current, apply agreed delivery practices, and capture lessons learned to improve future projects. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Software Engineering or a related discipline, or equivalent relevant professional experience. - Minimum of 3 years of experience managing technology, ecommerce or system integration projects. - Hands-on project delivery experience with Shopify and/or Magento (Adobe Commerce), including implementations, enhancements or migrations. - Experience delivering commerce middleware and system integration projects, connecting ecommerce platforms with OMS, WMS, ERP or other business applications. - Working understanding of APIs, data mapping, synchronisation, integration error handling and end-to-end data flows. Able to discuss technical requirements and delivery trade-offs with development teams. - Understanding of ecommerce operations and delivery challenges, including product catalogue management, pricing, promotions, inventory, orders, payments, fulfilment and returns. - Familiarity with software development lifecycles and Agile, Waterfall or hybrid project delivery approaches. - Strong project planning and organisational skills, with the ability to manage scope, schedules, budgets, risks and competing priorities. - Strong client and stakeholder management skills, with the ability to coordinate internal teams and external vendors and communicate complex topics clearly. - Strong English communication skills, both written and spoken, and native Thai proficiency. - Strong attention to detail, structured problem-solving skills and the ability to understand complex systems and operational processes. - Ability to remain effective under pressure and adapt to changing business needs. - Willingness to travel to client sites as required. - Experience with CRM, Marketing systems, ERP systems and project profitability or P&L management is an advantage.
aCommerce The Next Gen 2026 Are you ready to kick-start your career in the exciting world of e-commerce? Our Internship Program 2026 is open to students from all backgrounds who are eager to gain hands-on experience in the dynamic and ever-evolving e-commerce industry. Opening Internship Roles: - Business Performance Management - Intern - Academy Program - The Academy Program Intern will support the aCommerce Academy Team with the coordination and logistics of learning programs, including organizing training sessions, managing content, and preparing reports. This is an opportunity for a detail-oriented, collaborative individual, proficient in Thai and English, to gain hands-on experience in corporate learning and development within a supportive e-commerce environment. - Intern - Document AI Processor - The Document AI & RPA Development Intern is involved in the end-to-end lifecycle of intelligent automation, focusing on teaching AI to "read" and process documents. Key responsibilities include data labeling for AI model training and assisting in the design, building, and testing of RPA workflows to automate internal use cases. - Intern - Product Communication - As a Product Communication Intern at aCommerce, you will join a passionate team to create diverse content including product guides, social media posts, and email campaigns. You will collaborate across departments to support product launches and integrate customer feedback into development - Key Account Management - Intern - Key Account Management (Thailand) - The Key Account Management Intern is support the marketing team in the fast-paced e-commerce industry, with responsibilities covering market research, content creation, influencer campaign coordination, and administrative support. The role requires strong organizational skills, basic Excel proficiency, and a high interest in social media trends and pop culture. - Marketing Services - Intern - Communication Planning & Strategy - This intern will primarily support the KOL&Affiliate lifecycle by sourcing and managing the talent pool, coordinating relationships, and overseeing execution. Key responsibilities also include managing KOL planning, payment processes, and providing essential data and reporting support. - Intern - Social Commerce (Indonesia) - This Social Commerce Intern is responsible for coordinating daily live streams, creating and editing engaging short-form video content, and performing on-camera product demonstrations. The ideal candidate will be confident, charismatic, possess basic to intermediate video editing skills, and have a strong understanding of current social media and live commerce trends to drive sales and community engagement. - Intern - Marketing Key Account Management - The Marketing Key Account Management Intern supports the Key Account team by managing client accounts, tracking campaign performance metrics (KPIs, ROAS), and coordinating internal marketing execution across four key areas: Client & Account Support, Performance & Data Tracking, Campaign Execution Support, and Administrative Coordination - Intern - Affiliate Marketing - Recruit, manage, and empower creators to drive viral campaigns, build thriving communities, and master digital marketing ops. - Technology - Intern - Business Intelligence - The Business Intelligence Intern (Power BI) is to support the development of data-driven insights and dashboards that help the organization make informed business decisions. The intern will learn and apply Power BI skills to transform raw data into meaningful visualizations, assist in maintaining data accuracy, and contribute to ongoing business intelligence projects. - Human Resources - Intern - People & Places (HR Operations) - This HR Operations Intern will be involved in HR Employee Project creation and execution and supporting HR daily tasks. - Operations - Intern - Store Operations - The intern will be centrally involved in the SKU Creation Activity Base Project, thereby acquiring practical experience in essential E-commerce operations and developing proficiency in foundational Microsoft Excel skills. What You’ll Gain from aCommerce The Next Gen: - Practical knowledge and skills through real-world job training. - Exposure to key areas of the e-commerce industry. - Opportunities to work alongside industry professionals and grow your network. - A strong foundation to help you launch your career. Qualification: - Currently studying for a bachelor and master degree in Computer science, computer engineering, Business Administration, Marketing or any related fields - Strong verbal and written communication skills - Strong passion for and desire to explore a career in the e-commerce industry. - Ability to work independently and collaboratively within a team. - Ability to meet deadlines and adapt to a dynamic work environment. - Good command in English and other relevant local languages.
Job Responsibilities: Communication Strategy: - Develop and implement communication plans tailored to clients' e-commerce goals and target audiences. - Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies. - Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels. Short Video Production: - Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services. - Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings. - Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions. Live Streaming Marketing: - Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time. - Monitor live streams and media plan (if any) to optimize product visibility and conversion rates. - Analyze live streaming performance data and adjust strategies for maximum ROI. Influencer and Affiliate Management: - Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients. - Identify and establish relationships with influential figures in e-commerce platforms and social platforms. - Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively. Reports - Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness. Administrative - Create accurate quotations, and invoices for marketing team products/services. - Monitor outstanding debts and follow up with clients for timely payments. - Assist in payment collection and send payment reminders. - Organize legal documents (e.g., vendor agreements, NDAs). - Maintain a filing system for physical and digital records. Key Requirements: - Bachelor’s degree in Marketing, Communications, or a related field. - Minimum of 2 years of experience in Influencer Marketing or KOL Management. - Strong understanding of influencer marketing, KOL engagement, and social media trends. - Creative mindset to develop engaging and compelling video content. - Excellent communication and coordination skills. - Ability to analyze data and generate performance reports. - Proficiency in Microsoft Office, Google Sheets, and Google Slides. - Creative and adaptable mindset with a flexible approach to work. - Detail-oriented and well-organized in managing multiple projects. - Passionate about skincare and beauty trends.
Responsibilities Team management - Manage team members to design and delivery work on time and meet client expectation - Guidelines for setting goals and summarizing results - Create, initiate, compile, and format all the design templates that relate to the team's work. - Strong with creative service and exploring more opportunities. - Coaching and training the team for standard setup - Effective communication skills play a vital role in fostering team unity and reducing conflicts. - Be proactive in improving the team's work quality. - Guidelines are designed to assist the team in completing your tasks efficiently and effectively. - Summary of ticket, workload and delivery date to the team to manage capability and efficiency. Planning and Organization - Manage the production process for brand marketing collateral and other creative marketing and communications projects. This includes mapping out project budgets, timelines, scope of work, etc. - Ensure timeliness and quality of client deliverables - Prioritize project timelines, workloads, cross-functional teams, and project objectives to ensure all elements of a project/campaign stay on track. Communication & Project Management - Accountable for designing the creative aspect of marketing campaigns to achieve client’s satisfaction - Comfortable to provide advice, coach the team members, and make decisions which not conflict with the principles and processes of the team - Adopt a client-centered approach to all projects undertaken to ensure effective communication and project management throughout - Maintain campaign design, lead the development of creative briefs, and support the development of presentations - Maintain the consistency of the visual brand across all online collateral, and implement tools and activities to help ensure usage of and adherence to client’s brand guidelines. - Reviewing creative work for adherence to brand standards and best practices - Reviewing client budgets to ensure that projects are completed within budget parameters - Developing concepts for new campaigns based on client needs and brand identity - Reviewing advertising drafts to ensure that they are relevant to target audiences and convey the appropriate message - Develop and lead an iterative and evidence-based approach to concept creation, ensuring that the content produced effectively communicates with the target audience through rigorous testing and evaluation activities. - Create briefs to suit the needs of each customer in accordance with the work processes of the relevant internal teams. To create understanding and smooth work between collaboration teams. Qualifications - 3-5 years of hands-on Graphic designer experience - Excellent in Photoshop, Illustrator, After effect, Premier Pro and any other design tools - Microsoft Office (Excel, PowerPoint, word) - Excellent in UX / UI is a plus - Able to design for desktop mobile and tablet - Able to do PowerPoint presentations - Able to do motion graphics and video - Able to design in all categories, especially beauty and fashion - Be initiative, always create new things for team development - Multi-tasking skill - Able to understand client's needs Good English skill
Job Title: Associate Manager - GL & Tax Accounting Department: Finance & Accounting Reports To: Finance & Accounting Manager Job Summary: The Senior Specialist – GL Accountant is responsible for managing the General Ledger (GL) and tax return activities, including review journal vouchers (JVs), account reconciliation of balance sheet accounts, and supporting month-end and year-end closing processes. This role ensures the accuracy and completeness of financial records in compliance with internal policies and accounting standards. Key Responsibilities: • Review journal entries to ensure timely and accurate month-end closing. • Review account reconciliations for assigned GL accounts and resolve discrepancies in a timely manner. • Review and validate accounting transactions to ensure proper classification and documentation. • Assist in the preparation of financial reports and audit schedules. • Ensure compliance with internal control policies and accounting standards and Revenue codes • Support internal and external audits by providing required documentation and analysis. • Support Tax return process and Tax audits by providing the reconciliation of the accounting book (TFRS) versus tax book (Revenue codes) • Coordinate with cross-functional teams to obtain necessary supporting documents for entries. Qualifications: • Bachelor’s degree in Accounting • 5–7+ years in accounting, +2 years as senior/supervisor level • Experience in Tax filing and Tax return is a plus • Strong understanding of accounting principles and financial processes. • Experience with ERP systems (e.g., SAP, Oracle, etc.) is an advantage. • Proficiency in Microsoft Excel. • Attention to detail, analytical thinking, and strong problem-solving skills. • Good communication skills and ability to work both independently and in a team.
Job purpose As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth. You will act as the key liaison between clients and internal teams—including paid media, SEO, CRM, platform specialists, and other key stakeholders—overseeing campaign performance, aligning execution with client KPIs such as GMV and ROAS, and providing strategic insights that drive business impact. Job Responsibilities: Client Management - Serve as the key strategic contact for assigned e-commerce clients. - Understand client business goals and translate them into actionable digital marketing plans. - Lead client communications and performance reviews. - Provide clear briefs and direction to internal teams. - Maintain strong client relationships and ensure high satisfaction. Campaign & Project Coordination - Oversee and manage the execution of campaigns across various platforms. - Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists. - Ensure campaigns are launched on time, within budget, and meet quality standards. - Monitor progress, troubleshoot issues, and ensure alignment with overall strategy. Media, SEO & CRM Collaboration - Coordinate with MPS (Media Planning Specialist) to develop strategic media plans. - Review and ensure the completeness and quality of media plans before presentation to clients. - Ensure SEO and CRM initiatives are aligned with overall campaign objectives. - Facilitate integration of media, SEO, and CRM efforts to drive performance. Platform Expertise & Strategy - Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media - Advise clients on platform trends, ad formats, and marketplace best practices. - Guide optimization strategies to improve ROAS, conversion rates, and customer engagement. Reporting & Analysis - Review and consolidate campaign performance data and reports. - Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights. - Present reports and strategic recommendations to clients. - Use data to inform future media planning and creative direction. Key Requirements: - Bachelor's degree in communications, marketing, public relations, or a related field - 3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred). - Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada. - Strong analytical mindset with the ability to leverage data for decision-making. - Strong understanding of marketing communication theory and principles. - Ability to think strategically and creatively. - Excellent written and verbal communication skills. - A self-starting attitude – the ability to work independently and take initiatives - Ability to manage multiple projects simultaneously - Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD
Job Title: Specialist – GL Accountant Department: Finance & Accounting Reports To: Associate Manager - GL & Tax Accountant Job Summary: The Specialist – GL Accountant is responsible for managing the General Ledger (GL) activities, including preparing and posting journal vouchers (JVs), reconciling relevant balance sheet accounts, and supporting month-end and year-end closing processes. This role ensures the accuracy and completeness of financial records in compliance with internal policies and accounting standards. Key Responsibilities: • Prepare and post journal entries to ensure timely and accurate month-end closing. • Perform account reconciliations for assigned GL accounts and resolve discrepancies in a timely manner. • Review and validate accounting transactions to ensure proper classification and documentation. • Assist in the preparation of financial reports and audit schedules. • Coordinate with cross-functional teams to obtain necessary supporting documents for entries. • Ensure compliance with internal control policies and accounting standards (e.g., IFRS, local GAAP). • Support internal and external audits by providing required documentation and analysis. • Continuously improve and streamline GL processes for efficiency and accuracy. Qualifications: • Bachelor’s degree in Accounting, Finance, or related field. • Minimum 2 years of experience in GL accounting or related roles, but Fresh Graduates also welcome. • Strong understanding of accounting principles and financial processes. • Experience with ERP systems (e.g., SAP, Oracle, etc.) is an advantage. • Proficiency in Microsoft Excel. • Attention to detail, analytical thinking, and strong problem-solving skills. • Good communication skills and ability to work both independently and in a team.
Job Title: Tax accountant Position Overview: We are seeking a highly organized and detail-oriented Tax accountant to support our finance team with filing tax documents. The ideal candidate will have experience in administrative roles within a finance or tax department and will be responsible for the efficient preparation, organization, and filing of tax documents. This position ensures that all tax filings are accurate and submitted in a timely manner. Key Responsibilities: • Document Preparation: Assist in preparing and organizing tax documents, including gathering necessary financial data and supporting documentation. • Filing: Ensure timely and accurate filing of all tax documents, meeting all deadlines. • Record Maintenance: Maintain accurate and up-to-date records of all tax-related documents and correspondences. • Data Entry: Input financial data accurately into tax software and spreadsheets. • Compliance: Ensure compliance with all relevant tax laws and regulations by staying informed about current tax requirements. • Support Tax Audits: Provide administrative support during tax audits, including gathering and organizing necessary documentation. • Coordinate with Team: Work closely with the finance and tax teams to gather necessary information for tax filings. Qualifications: • Bachelor's degree in Accounting, Finance, or related field preferred, fresh graduates are welcome. • Basic understanding of tax regulations and compliance requirements is a plus. • Strong organizational skills and attention to detail. • Excellent communication skills, both written and verbal. • Ability to work effectively in a fast-paced environment and manage multiple priorities with tight deadlines. • Proficiency in Microsoft Excel and other MS Office applications.
Key Responsibilities: Program Management & Delivery - Design, plan, and manage end-to-end learning programs across the organization. - Align academy initiatives with business goals and workforce development needs. - Coordinate program logistics, including scheduling, enrollment, communications, and delivery support. - Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions. Curriculum & Content Development - Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc). - Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes. - Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments. - Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid). Stakeholder & Team Collaboration - Partner with internal teams to identify training needs and learning priorities. - Work with Department Heads to audit and ensure quality of learning. - Support and coach facilitators and trainers to deliver high-impact learning experiences. AI & Digital Capability Programs - Support the design and rollout of company-wide AI awareness and capability-building programs. - Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences. - Manage AI learning initiatives across the group. - Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms. Quality, Measurement & Improvement - Track program engagement, completion, and performance metrics to evaluate effectiveness. - Analyze learner feedback and performance data to refine curriculum and delivery. - Maintain program documentation, standards, and best practices for scale and sustainability. - Stay current on instructional design trends, adult learning principles, and digital learning innovations Qualifications: - Bachelor’s degree in Education, Learning & Development or a related field. - 4+ years of experience in learning program management, curriculum development, or corporate training. - Demonstrated ability to design, develop, and implement scalable learning programs and content. - Strong knowledge of instructional design models and adult learning principles. - Proficient in learning platforms, LMS, content authoring and Google suite tools. - Excellent communication, stakeholder management, and facilitation skills. - Highly organized with a balance of creativity and execution. - Proficiency in both Thai & English - Knowledge in automated script in excel is a plus
aCommerce is Southeast Asia leading ecommerce enablement company, helping brands build, operate, and grow their Direct-to-Consumer (D2C) and omnichannel businesses across the region. We are looking for a Tech Solutions Consultant who can bridge business strategy and technology. This role partners with Commercial, Product, Engineering, Project Management, and external clients to design scalable ecommerce and digital commerce solutions. The ideal candidate understands (or has a strong desire to learn) modern ecommerce ecosystems including Shopify, Magento, Salesforce Marketing Cloud, CRM/CDP platforms, ERP integrations, OMS, WMS, payment gateways, and digital marketing technologies. More importantly, this person understands how businesses think. They can translate commercial objectives into practical technical solutions while balancing customer experience, operational efficiency, implementation effort, and long-term scalability. Role Overview As a Tech Solutions Consultant, you will become the trusted advisor during the pre-sales and solution design stages of a project. You will work closely with clients to understand their business goals, identify challenges, recommend technology solutions, estimate implementation efforts, and ensure successful transition into delivery. This role combines: - Business Consulting - Solution Architecture - Technical Pre-Sales - Stakeholder Management - Project Scoping - Commercial Support Key Responsibilities 1. Client Discovery & Business Consulting - Lead discovery workshops with prospective and existing clients - Understand business objectives, customer journeys, operational challenges, and digital commerce strategies - Identify opportunities to improve ecommerce performance through technology - Translate business requirements into solution requirements - Become a trusted advisor for clients throughout the solutioning process 2. Solution Design & Architecture - Design scalable D2C and ecommerce solutions aligned with client objectives - Recommend appropriate technology stacks including: - Shopify - Shopify Plus - Magento (Adobe Commerce) - Salesforce Marketing Cloud - CRM & CDP platforms - OMS & WMS - ERP integrations - Payment gateways - Loyalty platforms - Customer Service platforms - Work closely with Product, Engineering, UX/UI, and Project teams to validate technical feasibility - Create high-level architecture diagrams and business process flows - Recommend best practices for scalability, security, maintainability, and customer experience 3. Commercial Solutioning - Support Commercial teams throughout the sales cycle - Help qualify opportunities from both technical and business perspectives - Estimate implementation effort, timelines, resources, and project complexity - Identify project assumptions, risks, dependencies, and mitigation plans - Participate in client presentations and solution workshops - Help clients understand implementation approaches and recommended technology investments 4. Project Scoping & Documentation - Prepare Statements of Work (SOW) - Define project scope, deliverables, assumptions, exclusions, and client responsibilities - Produce functional requirement documents and solution documentation - Maintain pre-sales documentation and project estimation templates - Ensure successful handover to Delivery and Project Management teams 5. Cross Functional Collaboration - To ensure proposed solutions are practical, scalable, and aligned with deliverycapabilities.Work closely with: - Commercial & Business Development - Product Management - UX/UI - Project Managers - Engineering - QA - Application Support - DevOps - Logistics & Fulfillment - Marketing Technology teams 6. Stakeholder & Relationship Management - Build trusted relationships with clients throughout the sales journey - Facilitate communication between technical and non-technical stakeholders - Present complex technical concepts in a simple business-friendly manner - Manage expectations and proactively resolve issues - Drive alignment across internal cross-functional teams Success in this Role A successful Tech Solutions Consultant will: - Think like a consultant before thinking like a developer - Understand both business strategy and technical implementation - Build trust with clients - Simplify complex technical discussions - Identify risks before projects begin - Deliver practical, scalable, and commercially viable solutions - Continuously learn new ecommerce technologies and industry trends Qualifications - Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, Business Information Systems or related disciplines - 3–6+ years of experience in ecommerce, digital commerce, technology consulting, or solution consulting - Experience participating in client-facing solution discussions, working with cross-functional teams - Experience in software implementation or digital transformation projects - Experience with one or more of the following is preferred: Shopify, Shopify Plus, Magento / Adobe Commerce, Salesforce Marketing Cloud, CRM / CDP platforms, ERP integrations, OMS, WMS, Payment Gateway integrations, APIs, Middleware, Cloud platforms - Good understanding of Ecommerce architecture, API integrations, System integrations, Software Development Life Cycle (SDLC), Databases, Web technologies, Digital marketing ecosystem, Customer journeys, Martech stack, Omnichannel commerce - Hands-on development experience is not required, but the ability to understand technical concepts and communicate effectively with engineering teams is essential - Excellent communication skills, verbal and written: Thai & English - Ability to work under pressure and willingness to travel to client sites
Specialist - Treasury • Account & Finance (AR) - Preparing Bill Placement process, submit invoices to customers - Issuing Receipt/Tax invoice and following up Withholding Tax Certificate from Customers - Monitor AR Aging report and follow up cash collection from clients as credit term - Daily update Cash forecast vs Actual cash collection (cheque clearing /Fund transfer) - Filing Billing Note, Invoices, Receipt/Tax Invoice, Received Voucher and WHT by Month - Coordinate with cross-functional teams (etc. Revenue Operation, Billing, Commercial) Qualifications - Bachelor’s degree in Accounting or Finance - 1-3 years of experience in Accounts receivable (welcome new graduates) - Understanding of AR processes, invoicing, and reconciliation - Proficiency in accounting software and Microsoft Excel - Ability to communicate in English is a plus.
Job purpose The Video Project Manager is responsible for overseeing video production projects from concept to completion. This includes receiving briefs, writing scripts, managing filming and editing processes, ensuring timely delivery, and maintaining brand character consistency. The role also requires a commitment to continuous learning in video production to enhance video effectiveness in generating sales and increasing engagement. Additionally, the Video Project Manager is responsible for budget control to meet established targets. Job Responsibilities Project Planning and Management: - Develop comprehensive project plans, timelines, and budgets. - Coordinate and manage all phases of video production, including pre-production, production, and post-production. - Ensure projects are delivered on time, within budget, and to the highest quality standards. - Manage multiple projects simultaneously, prioritizing tasks and deadlines effectively. Creative Development: - Collaborate with creative teams to develop compelling video concepts and scripts. - Provide creative input and guidance throughout the production process. - Ensure videos align with brand guidelines and achieve marketing objectives. Team Coordination and Communication: - Coordinate and manage video production teams, including videographers, editors, and other freelancers. - Act as the primary point of contact for clients and stakeholders, providing regular project updates and managing expectations. - Facilitate effective communication and collaboration among team members. Budget Management: - Monitor and control project budgets, ensuring cost-effectiveness. - Negotiate with vendors and freelancers to secure competitive rates. - Track and report on project expenses. Quality Control and Improvement: - Review and approve video drafts, ensuring they meet quality standards and project requirements. - Implement quality control measures throughout the production process. - Stay up-to-date with industry trends and technologies to improve video production quality and efficiency. Performance Analysis: - Monitor and track the effectiveness of release video. - Find a way to improve a video for higher performance. Key Requirements - Bachelor's degree in Film Production, Media Studies, Marketing, or a related field. - Proven experience 1years in video project management or a similar role. - Strong understanding of video production processes and techniques. - Excellent project management and organizational skills. - Strong communication and interpersonal skills. - Proficiency in video editing software and project management tools. - Ability to manage budgets and timelines effectively. - Creative mindset with a keen eye for visual storytelling. - Ability to work under pressure, and to respect deadlines. - Good understanding of marketing and video for sale concepts is a plus. - Good English communication is a plus. Additional Considerations: - This role requires a proactive and adaptable individual who can thrive in a fast-paced environment. - The ideal candidate will have a passion for video production and a strong desire to create engaging and effective video content. - This position will require strong collaboration with the internal marketing team.
Job purpose Paid Performance Marketing Team responsible for all media buying services and solutions from platforms such as Google, Facebook, Bing, Yandex, Naver, Baidu, and any other media buying platform. The main objective of the team is to deliver aCommerce client demand generation needs. The role of Paid Performance Marketing Specialist is to be part of the collaborative team which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The Paid Performance Marketing Specialist is expected to be the project lead from the marketing side, to grow the client’s GMV and revenue. Paid Performance Marketing Specialist will be working closely the analysts to achieve the project KPI and project profitability, and reporting to Paid Performance Marketing Manager. Job Responsibilities - Account allocations - Quarterly reviews with vendors or partner - Team process standardization and improvement - Stay up to date with best practices, new tools and technologies - Understand team’s challenges by managing end-to-end process: research, campaign planning, production, performance monitoring, campaign optimization, reporting and consultation - Responsible for driving initiatives to achieve our client’s business objective (often revenue or number of lead) using search advertising (Google, Yahoo, and Bing), display advertising, YouTube advertising, and mobile application advertising - Analyze and optimize the campaign portfolio using data-driven technique. Then, develop strategies to grow the business - Channel performance evaluations Key Requirements - 4-5 years of experience and knowledge in Digital Marketing is a must! - Strong Google Marketing Platform knowledge is preferred. - Strong analytical skills and experience generating performance reports - Have team management experience. - Eagerness to learn and adopt new tools/technologies as well as share knowledge with others - A self-starting attitude – ability to work independently and take initiatives - Ability to manage multiple projects simultaneously - Ability to work as a team and with clients - Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD - Hands-on experience in setting up, managing, and optimizing campaigns across e-commerce and social media platforms such as Shopee, Lazada, Facebook, and Google Ads - Experience in managing and leading a team, including task allocation, performance monitoring, coaching, and supporting team members to achieve business and campaign KPIs
Job Responsibilities - Work as a host for live streaming sessions (mainly for E-Commerce purpose) - Give precise product details, review and promotion details during live streaming - Actively engage/ interact with audiences and comments during live streaming session - Encourage the audiences to engage or purchase the products during the live streaming session - Prepare self for the live stream, make sure you understand the scripts, product details, promotion details, sequences, and anything related to the streaming session included the wardrobe prior to the live session - Try to Increase the number of live streaming viewers and sales. Key Requirements - Bachelor's degree in any major. Communications, marketing, public relations, or a related field is preferable - 1-2 years direct field related experiences, e-commerce brands or companies is preferable. - Deep understanding of e-commerce platforms and their trends. Tiktok is preferable. - Excellent in public speaking and presentation skills especially in front of the camera. - Charming with self confidence and results oriented - Ability to think strategically and creatively. - Able to manage and solve immediate problems
We are seeking a meticulous and detail-oriented Inventory Accountant Specialist to join our team. The Inventory Accountant Specialist will be responsible for managing and overseeing all inventory accounting activities, ensuring accurate inventory valuation, and supporting comprehensive financial reporting. This role requires a deep understanding of accounting principles, exceptional analytical skills, and the ability to work collaboratively with various departments. Qualifications: ● Bachelor’s degree in accounting or related field ● 0-1 years of experience in inventory accounting or a related field. ● Experience with inventory management systems and ERP software. ● Ability to communicate effectively in English. ● Strong analytical mindset. ● Ability to work well as part of a team Responsibilities: ● Perform the inventory count together with the warehouse department ● Perform monthly/yearly-end account closing activities, B/S reconciliations, including journal entries and etc. ● Check inventory transactions on our company platform.
Job purpose We are looking for an enthusiastic Software Engineer to help build modern applications, internal tools, and automation systems that increasingly leverage AI capabilities. You will work primarily as a software engineer — designing APIs, building services, improving system reliability — while also integrating AI models into real features that improve productivity and user experience. This role is ideal for someone who is strong in software engineering and excited to apply AI in practical, production‑ready ways. A successful candidate will develop and enhance a large-scale micro services system. Candidates should expect to work with other team members on designing and implementing core platform components. Candidates should also expect to create unit tests, automated functional tests and load tests for all micro services. Duties and responsibilities - Design, build, and maintain backend services, APIs, and internal tools. - Develop clean, maintainable, and well‑tested code in Python, Node.js/TypeScript, or Go. - Work with databases, message queues, and cloud infrastructure. - Participate in code reviews, architecture discussions, and sprint planning. - Improve system reliability, performance, and observability. - Help evaluate AI tools, libraries, and model options. - Collaborate with senior engineers on prompt design and AI workflow improvements. - Ensure AI usage follows basic governance and data‑handling guidelines. - Work closely with product managers to translate requirements into technical solutions. - Collaborate with AI engineers, architects, and DevOps teams. - Contribute to documentation, internal knowledge sharing, and continuous improvement. Capabilities - 2–5 years of experience in software engineering. - Strong skills in Python, Node.js/TypeScript, or Go. - Experience building APIs, microservices, or backend systems. - Familiarity with relational and NoSQL databases. - Understanding of cloud platforms (AWS/GCP/Azure) and CI/CD pipelines. - Good debugging, testing, and problem‑solving skills. - Experience with Message Broker systems (RabbitMQ, Kafka, Pub/Sub). - Experience with containerization (Docker, Kubernetes). - Experience calling LLM APIs (OpenAI, Anthropic, Google). - Basic understanding of prompt engineering. - Understanding of how to integrate AI features into applications. - Curiosity and willingness to learn new technologies. - Strong communication and collaboration skills.
Responsibilities: - Technical Expertise: - Manage live stream software(OBS,Tiktok live studio) and platforms (TikTok Live, Shopee Live, Lazada Live, etc.) to ensure optimal performance and troubleshoot technical glitches. - Monitor live streams for any technical issues or disruptions, and take swift action to resolve them. - Maintain a strong understanding of streaming protocols and best practices across various platforms. - Content Moderation: - Actively monitor chat messages and comments for inappropriate content, hate speech, or violations of community guidelines. - Manage comments promptly to maintain a positive and inclusive environment for viewers. - Work collaboratively with the live anchor to address viewer concerns or questions that require moderator intervention. - Stream Support: - Assist the live anchor with pre-stream preparations, including setting up equipment and testing software. - Monitor scripts and product information to ensure accuracy and provide real-time support during the stream. - Generate reports on live stream performance metrics (viewership, engagement) for post-analysis. - Teamwork and Communication: - Collaborate effectively with the live anchor, marketing team, and technical staff to ensure a seamless live stream experience. - Clearly communicate any technical issues or moderation needs to the live anchor and relevant team members. - Maintain a positive and professional demeanor within the team environment. Qualifications: - Excellent attention to detail and ability to identify and address potential problems proactively. - A keen eye for inappropriate content and a commitment to maintaining a positive online environment. - Effective communication and collaboration skills to work seamlessly within a team. - Ability to stay calm under pressure and make quick decisions in fast-paced situations. - Proficient in (Thai, and English) to understand viewer comments and communicate effectively. - Strong technical skills with experience in live streaming software and platforms (OBS, TikTok Live, Shopee Live, Lazada Live a plus). - Graduating from relevant fields of study would be preferred.
Job purpose Corporate Finance & Investor Relations role in aCommerce is a combination of managing the company's funding and relationship with banks, regulators and investors, plus managing the M&A strategy going forward. This role will assist in driving the strategy, communication and interaction between aCommerce Public Company and our respective Investors, regulators and Stakeholders. The role will report to our Head of Corporate Finance and partner with our finance & FP&A team regionally and related department in crafting an IR strategy that builds long-term relationships with both the buy-side and sell-side community, while building a proactive strategy to grow and strengthen our investor base over time. Duties and responsibilities - Manage the investor relations function and be the contact point for Company’s stakeholders - Assist in Company’s fund raising activities and liaise with financial advisors, regulators and investors - Organize and conduct meetings with investors (conferences, roadshows, capital market days) - Prepare monthly and quarterly shareholders update and ad-hoc analysis upon request - Respond to investor queries and ensuring that all investor queries are dealt with in a timely manner - Prepare, in collaboration with the team, management talking points, presentations, press release, annual report, quarterly earnings, website and other relevant communication materials for investment - Prepare financial models and relevant financial analyses for Company’s long term strategic planning - Play the key role in potential capital market transaction and M&A deals - Other ad-hoc project assigned by Group CFO & Head of Corporate Finance Capabilities - 3+ years of experience in corporate finance or related advisory roles - Banking experience is a plus - Bachelor's degree in economics, finance, or related field - Knowledgeable in mergers and acquisitions, IPO, investor relations; including common valuation methodologies, financial modelling, etc. - Excellent written communication and presentation skills are essential - Able to explain complex topics in a clear, simple, and concise manner. - Exceptional attention to detail combined with strong organizational skills, the ability to multi-task and strong follow up skills
Duties and Responsibilities - Managing all product contents on eCommerce channels, such as webstore, Lazada, Zalora, - LINE, etc. - Making sure products are always ready-to-sell and well presented to the customer to maximize - sales volume - Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties - Coordinating supply chain and inventory management with suppliers - Researching market data and monitoring competitors' promotions online - Helping brand clients grow their sales on online channels as fast as possible Qualification - Bachelor Degree (new graduates are welcome) - Good computer skills and ability to quickly adapt to new software and systems. - MS Excel knowledge such as pivot or vlook up - Ability to work in a fast-moving environment - Attention to detail - Fluent Thai - Be able to communicate in English
Our business is trending. Why not be part of the dream team? ecommerce has transcended physical and digital channels as brands and retailers continue to invest in digital to grow their business while juggling with data, privacy and logistical challenges. The “e” in “ecommerce” is superfluous. #aCommerce provides YOU the opportunity to hone your career in the digital & tech sector, with a very exciting position of Key Account Manager in our EmQuartier-based office in Thailand. As a Key Account Manager, you will be the key contact point for end-to-end process and services including, internal & external function. Internal function includes channel operation, Marketing, operation, customer service, and technology functions to manage #aCommerce service to brand and improve the customer experience. In addition, you will also be developing and managing relationships with marketplaces and new channels to drive client’s sales coverage and growth. In order to qualify to this role, you should have experience on financial, business development and account management. The desired candidate should be a fast learner, with strong interpersonal skills, logical thinking and problem-solving skills. Specifically, this role will be doing: Performance Management - Manage overall account profitability via P&L management - Ensure all clients and channels are successfully on-boarded on time and deliver KPI on track - Manage to maximize GMV with day-to-day collaboration with client and channels - Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit - Ensure optimal product presentation and visibility on online channels - Lead all initiatives Across different services - Coordinate with internal cross function and external parties - Establish and monitor progress against key performance indicators. - Account planning (sales and promotions) Partner Service - Responsible for client relationship and retain client satisfaction - Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account - Work as a consultant to clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities - Manage fast-growing ecommerce sales of large brand owners through their own web store or other online channels and initiative channel - Ensure that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers. - Ensure operational performance on all areas - Identify and anticipate additional opportunities for enhancements, improvements or new services with existing clients - Manage inventory including forecast, ordering and DOH controlling - Works with other departments e.g. warehouse, call center, web dev etc., to ensure that everything is ready for go-live. - Present analysis and recommendations to key stakeholders both client-side and internally - Proactively work for the achievement of short and long-term business objectives meet sales goal - Responsible for business growth in market - Assure consistent sales growth and achievement of sales goals, targets and activities in assigned business by identifying potential opportunities and growing existing business including monitor market trends and competitor activity in assigned business - Strategically report market intelligence to Business Manager in a correct and timely manner Business Development - Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.) - Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability - Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers. To know more about this role, please click here. About #aCommerce #aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines. The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. #aCommerce DNA Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets. - Customers above all: The customer is at the heart of everything we do. Their success is our success. - Lead by example: Earn respect through hard work and perseverance, not seniority. - Solve problems: A “can do” attitude solves a multitude of problems. - Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way. - Keep it real: Our diversity makes us strong, we treat each other equally and respectfully. The #aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
Job Responsibilities: - Monthly and quarterly business review - Stay up to date with best practices, new tools, and technologies - Understand the team’s challenges by managing the end-to-end process: research, campaign planning, production, performance monitoring, campaign optimization, reporting and consultation - Responsible for driving initiatives to achieve our client’s business objective (often revenue or number of lead) using social media advertising, search advertising (Google, Yahoo, and Bing), display advertising, YouTube advertising, and mobile application advertising - Analyze and optimize the campaign portfolio using the data-driven technique. Then, develop strategies to grow the business - Channel performance evaluations Qualification: - 2-4 years of experience and knowledge in Digital Marketing is a must! - Strong Google Marketing Platform knowledge is preferred. - Strong analytical skills and experience generating performance reports - Have a team management experience. - Eagerness to learn and adopt new tools/technologies as well as share knowledge with others - A self-starting attitude – the ability to work independently and take initiatives - Ability to manage multiple projects simultaneously - Ability to work as a team and with clients - Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD
Job Responsibilities - Monthly and quarterly business review - Stay up to date with best practices, new tools, and technologies - Understand the team’s challenges by managing the end-to-end process: research, campaign planning, production, performance monitoring, campaign optimization, reporting and consultation - Responsible for driving initiatives to achieve our client’s business objective (often revenue or number of lead) using social media advertising, search advertising (Google, Yahoo, and Bing), display advertising, YouTube advertising, and mobile application advertising - Analyze and optimize the campaign portfolio using the data-driven technique. Then, develop strategies to grow the business - Channel performance evaluations Key Requirements - Fresh graduate are welcome - Strong Google Marketing Platform knowledge is preferred. - Strong analytical skills and experience generating performance reports - Have a team management experience. - Eagerness to learn and adopt new tools/technologies as well as share knowledge with others - A self-starting attitude – the ability to work independently and take initiatives - Ability to manage multiple projects simultaneously - Ability to work as a team and with clients - Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD
aCommerce Data Engineer will be responsible for building, optimizing and maintaining robust data pipelines as well as designing meaningful data models in our Data Platform for analysts to serve key business purposes as a Data-Driven company. A successful candidate will be working with our cloud-based Big Data Platform to digest marketplace data either structured or unstructured from different marketplaces in order to facilitate data utilization. The candidate will have to design and implement a strategic way to utilize all the data extracted from several marketplaces. The candidate will be also working closely with other application teams and product managers in order to align with other teams and business roadmap. Duties and responsibilities - Participate in designing and implementing as well as maintaining data pipelines for digesting data from various marketplaces into Data Platform - Demonstrate continuous improvement by inspecting and adopting new ideas for improving solutions, tools and processes - Work closely with members of IT (e.g. Architecture, DevOps and Business Analysts) to ensure the highest quality softwareCoach fellow associate data engineers Capabilities - Bachelor Degree from Computer Engineering, Computer Science or related fields - Good knowledge of SQL, relational database design and efficient methods for working with large size of data - Good knowledge of Python - Understanding of fundamental design principles behind data-oriented application - Ability to understand business requirements and be able to express them in computer language - Ability to communicate in English, both written and oral form
Job Overview We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs. Key Responsibilities Inbound Operations - Supervise daily receiving, checking, and put-away activities - Ensure all inbound shipments are processed on time and correctly - Coordinate with transport and relevant teams for smooth inbound flow Inventory Control - Ensure stock is accurate in both physical and system (WMS) - Investigate and resolve any inbound discrepancies - Support cycle count and stock take activities Team Management - Assist on leading and controlling a team of warehouse staff - Assign daily tasks and manage manpower based on workload - Train new staff and monitor team performance Process Improvement - Identify issues in inbound process and suggest improvements - Improve productivity and reduce errors - Ensure team follows SOP and work standards System & Coordination - Update WMS accurately and on time - Work closely with Outbound, Inventory, and Customer Service teams - Ensure proper documentation for all inbound activities Safety - Ensure team follows safety rules in warehouse - Maintain clean and safe working environment Qualifications - Bachelor’s degree in Logistics, Supply Chain, or related field - 3–5 years experience in warehouse / fulfillment operations - At least 1–2 years experience in a supervisory role - Thai speaking candidate - Experience using WMS - Good leadership and problem-solving skills - Able to work 6 days a week and in shift (if required)