Watcharin Surasa

เกี่ยวกับ

IT Service Operations Specialist with experience in IT infrastructure, end-user services, and service delivery across multi-site environments. Proven track record in managing IT operations (Incident, Problem, Change), vendor management, and delivering stable and secure IT services aligned with business requirements.

ประสบการณ์ทำงาน

1. IT Systems Administrator
   David Yurman
   2018-07 — 2021-06

   Managed IT operations across Thailand, Vietnam, India, and China.

2. Senior Workplace Technology Administrator
   Seek Asia
   2021-07 — 2021-12

   Delivered Level 2 IT support across regional offices.

3. IT User Engagement Professional
   Siemens Energy
   2022-01 — 2022-07

   Provided IT support including VIP users and high-priority incidents.

4. IT Specialist
   Hermes
   2022-08 — 2026-08

   Managed IT service operations across stores, office, and warehouse ensuring high availability.

5. Boutique IT Project Management Specialist
   Chanel
   2026-09 — ปัจจุบัน

   Managed end-to-end IT project delivery for new boutique openings, renovations, and cosmetic counters, ensuring on-time and within-scope implementation.

การศึกษา

1. The University of Thai Chamber of Commerce
   B.Sc. · Information Technology
   2003-01 — 2007-01

ทักษะ

ความสนใจในโอกาสงาน

เปิดรับตำแหน่ง

IT Specialist, IT team lead