HybridFull-time16 สัปดาห์ที่แล้ว
Company: 2501 UOB (Thai) Public Company Limited
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Collaborate with stakeholders to understand business needs and objectives, and translate them into clear technical specifications.
- Design and develop scripts on the HUE Cloudera based on defined requirements, conduct UAT with users to validate functionality, and execute deployment into the production environment.
- Collect, analyze, and interpret large datasets using tools such as Power BI, Hue, Impala, and Hive. Develop and maintain dashboards and visualizations to support business decision-making.
- Design and implement data models and algorithms to identify trends, patterns, and insights. Optimize data processes and workflows to enhance productivity and efficiency.
- Perform regular audits and validation checks to maintain data integrity and accuracy.
- Provide ad-hoc data analysis and reporting as needed. Design and implement key metrics to create comprehensive Power BI dashboards for monitoring performance, identifying risks, and improving SLA.
- Maintain and improve SQL queries and Power BI dashboards to ensure seamless decision-making for management and operations teams.
- Stay up-to-date with industry trends and best practices in data analytics.
Job Qualifications
- Bachelor’s or higher degree degree in Data Science, Computer Science, Statistics, or a related field.
- Proven experience as a Data Analyst or in a similar role.
- Minimum of 5 years of experience in the banking sector.
- Proficiency in data analysis tools and languages such as SQL, Python, R, and Excel.
- Experience with data visualization tools like Power BI.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities with internal and external parties.
- Attention to detail and a commitment to data accuracy.
- Proven ability to coordinate effectively with project teams and various business units.
- Strong knowledge of banking systems.
- Proficient in spoken and written English.
- Demonstrated ability to manage and complete tasks within SLA and assigned timelines.
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Full-time16 สัปดาห์ที่แล้ว
Company: 6068 UOB Capital Services
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary:**
We are seeking a highly motivated and customer-focused Credit Advisor to join our team in the Eastern region of Thailand (Chonburi - Rayong). This role is responsible for promoting and selling personal loan products to individuals, ensuring excellent customer service and contributing to the company's sales targets.
Job Responsibilities:**
* Proactively identify and acquire new customers for personal loan products within the assigned territory.
* Conduct thorough financial needs assessments for potential clients to recommend appropriate loan solutions.
* Explain product features, benefits, terms, and conditions clearly and accurately to customers.
* Guide customers through the loan application process, ensuring all required documentation is submitted correctly and efficiently.
* Build and maintain strong relationships with customers, providing ongoing support and addressing inquiries.
* Achieve individual and team sales targets for personal loan products.
* Stay updated on market trends, competitor activities, and product developments.
* Adhere to all company policies, procedures, and regulatory requirements.
* Prepare and submit regular sales reports and forecasts.
* Collaborate with internal teams to ensure smooth loan processing and customer satisfaction.
Job Qualifications:**
* Thai nationality.
* Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
* Proven experience in sales, preferably within the financial services or banking industry, with a focus on personal loans or credit products.
* Strong understanding of personal lending products and credit assessment principles.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to build rapport and trust with customers effectively.
* Goal-oriented with a strong drive to achieve sales targets.
* Self-motivated, proactive, and able to work independently as well as part of a team.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
* Willingness to travel frequently within the Chonburi - Rayong area.
* A valid driver's license and own transportation are advantageous.
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Full-time16 สัปดาห์ที่แล้ว
Company: 6068 UOB Capital Services
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
ให้ AI หาตำแหน่งที่ใช่สำหรับคุณ
อัพโหลด CV — รับ % ความเหมาะสมทุกตำแหน่งในหน้านี้
16 สัปดาห์ที่แล้ว
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
We’re looking for a Finance Business Partnering Manager to join the Finance team in Bangkok. Relocation is provided.
In this Role, you'll get to:
- Develop and deliver executive-level presentations and narratives that translate complex data, processes, and strategic initiatives into clear, actionable insights for senior leadership decision-making
- Own parts of the company’s forecasts
- Collaborate with senior business partners across departments inside and outside of Finance on impactful projects
- Work in partnership with Booking Holdings and other BHI brands to drive strategy and build value across the group
- Assist in development of business cases related to Agoda’s strategic priorities
- Contribute to the team’s key analyses and reporting packs
- Be part of a diverse, international team of finance professionals
- Help the team provide the necessary information for effective decision-making
Qualifications & Skills Required
- 8+ years of total experience, with some of them in an analytically focused role requiring strong commercial creativity and sound financial skills.
- Bachelor’s Degree or higher in business-related or quantitative subject
- Intellectually strong & curious - good strategic thinker with commercial acumen and judgement
- Ability to quickly adapt to a fast-paced environment
- Excellent analytical/numerical skills - including strong attention to detail
- Strong financial modeling skills and advanced knowledge of financial concepts
- Good communication skills - ability to convey messages in a clear and concise manner
It's Great if you have:
- Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA)
- Demonstrable experience with AI automation
- Experience working in the tech industry
- Proficiency with SQL
#Malaysia #Philippines #Australia #Indonesia #London #UK #Canada #USA #NewYork #LA
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
On-siteFull-time16 สัปดาห์ที่แล้ว
Job Description
- Take a lead on MAE's problem solving & solution implementation in shopfloor.
- Provide MAE's technical details & issue MAE's standard document for Maintenance work.
- Work with spare part team to ensure availability of critical spare part for equipment and machines.
- Work with associates of other departments for machine & quality improvement.
- Support the cost reduction activity by providing innovative ideas that related to mechanical topics.
- Train and transfer technical knowledge and skill to maintenance technician.
- Control & monitoring MTTR, MTBF KPI to achived the target, epecially in Mechanical topics.
Qualifications
- Bachelor or master's degree in mechanical engineer.
- Proficient in English communication.
- Above 5 years experience in machinery maintenance.
- Have strong experience in solving the mechanical problem of machine or improving machine design.
- Have deep knowledge and skill in machine alignment concept.
- Have deep understanding in MAE's drawing & Electric/ Hydraulic / Pneumatic diagram.
Additional Information
Your future job offers you
Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
Make it happen
Send us your application by using the I'm interested button!
Interested applicants are invited to submit your CV, current & expected salary, and contact information.
Follow us on LinkedIn: Bosch Thailand
On-siteFull-time16 สัปดาห์ที่แล้ว
Job Description
- Coordinate problem-solving activities between HmjP and LSP to ensure timely and logical feedback and resolution
- Coordinate with LSP to conduct annual inventory counts, monthly cycle counts, reconciliation activities, and define corrective actions according to company standards.
- Ensure LSP outbound operations comply with the requirements of right time, right part, right quantity, and right standard.
- Review, revise, and create work instructions for new processes to ensure LSP operational quality complies with company standards.
- Main support for FMEA line walk activities, LSP weekly LPC audits, and act as auditee for system and customer audits.
- Attend daily meetings with LSP and share meeting summaries and related reports with the team.
- Coordinate with all related sections/departments to communicate and resolve daily operational issues.
- Monitor IT equipment and indirect supply fulfillment to support LSP operations effectively.
- Support new projects and perform other assignments as assigned by the manager.
Qualifications
- Bachelor’s or master’s degree in Logistics, industrial engineering, or related field.
- Good communication skills in English, both in reading and writing.
- Experience in warehouse operations or logistics environment.
- Ability to create clear work instruction documents and training materials.
- Strong communication and coordination skills.
- Able to work under project timeline and pressure.
- SAP basic (concern daily tasks)
Additional Information
Your future job offers you
Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
Make it happen
Send us your application by using the I'm interested button!
Interested applicants are invited to submit your CV, current & expected salary, and contact information.
Follow us on LinkedIn: Bosch Thailand
HybridFull-time16 สัปดาห์ที่แล้ว
Just imagine your future with us…
At Aurecon, we see the future through a very different lens. Do you?
Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?
Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.
Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.
What will you do?
In this position, you will join our Buildings business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of projects. We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.
- Taking responsibility for delivery of projects from initial design, through to construction and final review.
- Be the point of contact for the client team on day-to-day project matters.
- Lead a large project design team, oversee and coordinate the work of a team multi-discplinary engineers, designers and drafters. Engineering disciplines to be managed and coordinated include mechanical and electrical, civil, structural, security, architectural and ICT.
- Working in collaboration with other design disciplines, locally and regionally to ensure the integrity of the overall design.
- Lead the multi-disciplinary team in the production of design documentations including detailed design drawings, specifications, design report, calculations, BIM models, and other technical documents.
- Chair internal and external design meetings.
- Managing projects or project components, budgets, schedules, quality assurance and client feedback and ensuring effective communication of any changes/modifications.
- Assisting in workload management and resource forecasting and involved in preparation of proposal documentation.
- Reviewing and ensuring compliance, including drawings, reports, specifications, survey, access, and preparation of appraisals.
- Building and maintaining effective relationships with clients, recognizing, and developing potential business opportunities.
- Applying an understanding of construction/engineering project management principles to plan and deliver infrastructure projects of varying complexity.
- Managing work programmes to ensure that they are delivered to client expectations, timeframes and specifications.
- Engaging with multiple stakeholders and managing competing priorities.
- Supporting multiple concurrent projects across the entire life cycle, including planning, design verification, tendering, contract administration, financial management, project scheduling and risk management.
We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.
What can you bring to the team?
Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:
The candidate shall possess:
- A Bachelor’s Degree in Mechanical or Electrical Engineering, with at least 10 years’ relevant experience in Buildings Mechanical or Electrical Design, installation and testing and commissioning, and leading delivery of multi-disciplinary projects in modern commercial and industrial buildings. Data Centre Experience will be preferred.
- Strong project management skills with ability to lead a large project team on technical delivery. Excellent presentation, verbal, and written communication skills.
- Sufficient experience to demonstrate intermediate to advanced knowledge of relevant engineering codes, standards, and practices.
- Organised approach and ability to accept increased responsibility and produce accurate and detailed work.
- High level of computer literacy and exposure to BIM / Revit will be highly desired, with advanced problem-solving skills through investigation and analysis.
- Literacy in the use of digital tools such as Autodesk Construction Cloud, Autodesk Naviswork, BIM360 and drive BIM processes.
- Strong ability in navigating 3D BIM model to review multi-disciplinary design, identify issues, provide solutions and delegate the design team to resolve them.
Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here.
We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?
About Us
Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.
Over the last 85 years, our team of more than 7,800 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.
In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.
Think engineering. Think again.
Want to know more?
You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.
If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!
Full-time16 สัปดาห์ที่แล้ว
Job Location:
Anantara Lawana Koh Samui Resort
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
To serve the needs of the business, our guests and our colleagues by ensuring that all guest rooms are well maintained and cleaned, providing professional customer service to the Hotel’s guests ensuring all requests are handled promptly and efficiently, and providing guests and employees with a safe and orderly environment.
The Room Attendant is responsible for ensuring that the appearance and environment of all guest rooms meets the highest standards as set by Anantara. He or she provides exceptionally clean, neat and well maintained guest rooms and corridors.
Qualifications
• Minimum 2 years of experience as a Housekeeping Attendant preferably in a similar quality hotel
• Excellent organizational skills and time management
• A friendly, outgoing behavior, able to involve and support operation
• Proactive, resourceful, and able to work independently Eye for detail
• Fair English communication skills
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Fluency in Thai to ensure effective communication with clients and team members.
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Full-time16 สัปดาห์ที่แล้ว
Job Location:
Anantara Lawana Koh Samui Resort
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
The role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and facilitate communications with guests, within the housekeeping team and with other hotel departments.
Qualifications
• Previous experience in 5-star luxury resort
• High attention to detail
• Efficiency and time management
• Flexibility and able to work under pressure
• Leading by example/mentoring vs managing the team
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
On-siteFull-time16 สัปดาห์ที่แล้ว
Job Description
Business Controlling & Performance Steering
- Act as a business partner to plant management, supporting strategic and operational decision-making.
- Identify profit improvement opportunities and eliminate non–value-adding activities.
- Facilitate planning, budgeting, and forecasting processes within the assigned area.
- Identification of highlighting variations in cost and plant performance to the Factory controller and the plant Management.
Cost Control & Investments
- Monitor and control period expenses and variable costs against budget and forecast.
- Evaluate financial results and cost trends to identify issues and improvement opportunities.
- Support department leaders to manage department expenses.
- Support in analyzing CAPEX proposals and preparing investment requests.
- Control that accounting records are done accurately on the correct cost objects and in time.
- Ensure the necessity of purchasing requisitions and conformity to the planned limits.
Reporting
- Consolidate and validate financial inputs from departments to ensure accurate and transparent reporting.
- Prepare concise monthly performance reports for local and central management.
- Provide Head of controlling with Risk and Opportunities assumptions.
- Provide clear analyses of financial results and cost performance to support management decisions.
Systems & Data Management (SAP CO / FIRE)
- Ensure SAP set-up aligns with FRM requirements and cost accounting standards.
- Collaborate with FI, CO, and other SAP module teams to ensure system accuracy.
- Resolve issues and ensure data integrity within the CO module.
Quality, Compliance & Continuous Improvement
- Adhere to company policies, rules, and standard operating procedures (SOPs).
- Ensure accurate, timely, and transparent controlling processes with continuous improvement in data quality.
- Participate in local and cross-functional projects related to cost efficiency, process improvement, and investment control.
- Maintain and enhance professional and technical controlling skills.
Qualifications
Education & Experience:
- Bachelor's degree in Finance, Accounting, Economics, or Industrial Engineering.
- 3–5 years of experience in Controlling or Finance within a manufacturing or industrial environment
Skills:
- Solid knowledge of SAP CO/FI modules and cost accounting standards.
- Understanding of budgeting, forecasting, and variation analysis.
- Involvement in project tracking, investment approval, capitalization, and cost monitoring
- Proficiency in MS Excel and data analytics tools.
Competencies:
- Analytical and detail-oriented mindset with strong problem-solving ability.
- Good understanding of production and cost structures in a manufacturing setup.
- Proactive and self-organized, with the ability to manage deadlines and priorities.
- Strong communication and teamwork skills; ability to collaborate across departments.
- Fluent in English (written and spoken).
Additional Information
What We Offer
- Free lunch, uniform and company transportation.
- Housing allowance.
- Performance bonus.
- Provident fund.
- Flexible working program.
- Family health care program.
- Group insurance (medical, dental).
- Inclusive and diverse culture.
- Good health and wellness program (e.g., sport clubs, fitness).
Ready to drive with Continental? Take the first step and fill in the online application.
Full-time16 สัปดาห์ที่แล้ว
Job Location:
AVC Bangkok Riverside Preview Centre
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
As a Vacation Consultant (VC) at Anantara Vacation Club (AVC), your primary responsibility is to conducting Club Presentations for guests.
Throughout your interactions with guests, colleagues, and stakeholders, maintaining professionalism, integrity, and quality is paramount. AVC will provide comprehensive training to ensure you are well-versed in AVC’s Club Points Ownership and understand all relevant legal guidelines, compliance rules, and presentation policies.
Key Responsibilities:
- Achieve the required targets, effectively and in a professional and honest manner.
- Deliver Club Presentations consistently and accurately, including:
- Be an active and punctual participant in all presentations and trainings,
- Keep presentations and any other materials current, continue to develop and improve Club Presentation skills, through self-assessment, practice, and feedback provided by others.
- Prepare for daily appointments as necessary, follow and adhere to AVC best practices when presenting to guests, build rapport and establish trust with guests throughout the entire presentation process,
- Discover guests’ needs through strategic questions and discussions to customize the Club Presentation,
- Explain the features, advantages, and benefits of becoming a Club Points Owner, Suggest the appropriate Club Points Ownership Tier that would suit the guests’ specific vacation needs, currently and in the future, and
- Have a working understanding of financing options and all the details involved in Club Points Ownership to be able to answer questions clearly and concisely regarding Ownership, such as servicing issues, construction work, financing, maintenance, repairs, and appraisals.
- Treat all guests, whether they purchase or not, with the utmost respect and courtesy to ensure the highest levels of satisfaction.
- Always ensure that you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised.
- Support the company’s marketing strategies.
- Set and review performance goals weekly, monthly, and YTD. Adhere to the ‘New Owner’ quality assurance and follow-up procedures as determined by your direct report.
- Respect and interact with your colleagues to maintain a ‘one team’ ethos.
- Demonstrate a full understanding of AVC’s culture and processes.
- Assist in the development and mentoring of other VCs as requested.
- Maintain an awareness of current events (e.g., news, sports, music, culture) and AVC destinations to foster relationship building with potential guests and owners.
- Perform other duties as assigned, which may include business travel.
Key Performance Indicators:
- Achieve all required targets established as part of defined goals.
- Attain high internal and external guest satisfaction.
- Conduct professional presentations.
- Maintain high standards of grooming, personal hygiene, dress code, and punctuality.
- Perform as an active and engaged team member.
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
17 สัปดาห์ที่แล้ว
About LINE MAN Wongnai
LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
We are looking for top talent to join us for an internship in the coming year (2024). You will play a key role in our end-to-end product development process including understanding business problems, researching for solutions, designing scalable architecture, and delivering recommendations and impact assessment to ensure that the business has strong growth, maximizes profit, and becomes successful at scale.
Please visit our blog if you’d like to learn more.
To be considered for this program, you must:
- Be able to join the program at least 2 months.
- Be able to join the program with in any period of 1 Jan - 31 Dec 2024.
- Be able to join the program as an internship or Co-operative education program.
Full-time17 สัปดาห์ที่แล้ว
Job Description for Beca Bangkok, Mechanical Engineer - TH
About Beca
Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 25 offices around the world and have delivered projects in more than 70 countries.
‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.
Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.
While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.
We are currently recruiting for Mechanical Engineer to join our International Mechanical Team and be located in our Bangkok, Thailand office. This has around 100 staff working across a range of professional services.
Mechanical Engineer -Thailand
Responsibility
In this role, you will primarily be responsible for
- Able to provide Mechanical Design services (to include Smoke Control, Ventilation and Air Conditioning Systems)
- Carry out engineering design in accordance with local codes and relevant international design codes.
- Assume responsibility and undertake engineering tasks of increasing scope and complexity.
- Responsible for analysis of information, production of design, tenders and technical report writing.
- Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants.
- Observe, review and report of works on site.
- Develop building services designs and calculations.
- Performs other related duties as assigned.
- Strong understanding of English with good communication skills. This role requires coordination and communication with overseas teams for work sharing.
Qualifications·
- Bachelor’s degree in mechanical engineering
- Engineers with 0 to 10 years’ design consultancy experience
- Interest in designing of various commercial buildings such as residential, commercial, institutional or hotel projects.
- Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures.
- Competent user of Revit, AutoCAD and other engineering software tools would be advantage.
- Excellent written & spoken communication skills in English.
- Able to work independently & exercise initiative.
- A team, client and delivery focused working style.
- Able to commence within short notice period is an advantage.
- Have a mechanical engineer professional license.
We offer the following to qualified candidates:
- Friendly international working environment with a wide variety of interesting and challenging task.
- Possibility to grow professionally and advance in career.
- Working hours from 09.00-18.00 hrs.
- 5 days’ work week (Mon.-Fri)
- On-site working
- Group Life and Health insurance.
- OPD (Out-Patient department)
- Health checks up.
- Social clubs
- Annual trip or party
- Staff training and development.
- Public holiday
- Exchange program to international branch such as New Zealand, Australia etc.
- Performance/results-based bonus.
- Provident fund etc.
Why Beca?
We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.
If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.
Please include the following information in your resume:
- Education background
- Work experiences
- Reason(s)for leaving
- Current and Expected salary
- Date of availability / Notice Period
Full-time17 สัปดาห์ที่แล้ว
Job Description for Beca Bangkok, Electrical Engineer - TH
About Beca
Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 25 offices around the world and have delivered projects in more than 70 countries.
‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.
Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.
While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.
We are currently recruiting for Electrical Engineer to join our International Electrical Team and be located in our Bangkok, Thailand office. This has around 100 staff working across a range of professional services.
Electrical Engineer - Thailand
Responsibility
In this role, you will primarily be responsible for
- Carry out engineering design in accordance with local codes and relevant international design codes.
- Able to provide Electrical Design services for Electrical Design Engineer.
- Assume responsibility and undertake engineering tasks of increasing scope and complexity.
- Responsible for analysis of information, production of design, tenders and technical report writing.
- Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants.
- Observe, review and report of works on site.
- To work with the Senior Engineers to develop building services designs and calculations.
- Good English communication skills, with experience coordinating with overseas teams.
Qualifications
- Bachelor’s degree in Electrical Engineering
- Engineers with 0 to 5 years’ experience.
- Interest in designing of residential, commercial, institutional or hotel projects.
- Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures.
- Competent user of Revit, AutoCAD and other MVAC software would be advantage.
- Excellent written & spoken communication skills in English.
- Able to work independently & exercise initiative.
- A team, client and delivery focused working style.
- Able to commence within short notice period is an advantage.
- Have an electrical engineer professional license for Electrical Design Engineer.
We offer the following to qualified candidates:
- Friendly international working environment with a wide variety of interesting and challenging task.
- Competitive salary package.
- Possibility to grow professionally and advance in career.
- Working hours from 09.00-18.00 hrs.
- 5 days’ work week (Mon.-Fri)
- On-site working
- Group Life and Health insurance.
- OPD.
- Health checks up.
- Social clubs
- Annual trip or party
- Staff training and development.
- Public holiday
- Exchange program to international branch such as New Zealand, Australia etc.
- Performance/results-based bonus.
- Provident fund etc.
Why Beca?
We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.
If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.
Please include the following information in your resume:
- Personal Particulars
- Education background
- Work experiences
- Reason(s) for leaving
- Current and Expected salary
- Date of availability / Notice Period
Full-time17 สัปดาห์ที่แล้ว
Job Location:
The Parq Building
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
- Create, develop, and manage content across multiple Chinese Social Media platforms such as Weibo, Red (Xiaohongshu), Douyin etc. to maximize brand exposure.
- Conduct content analysis and optimize performance.
- Engage and interact with customers across different Chinese social media platforms, collaborating with various teams to ensure timely responses and effective communication.
- Support the new Social Media Channel entries such as organizing processes, documentation, content plan, and others.
- Work closely with internal and external teams to ensure the smooth and timely execution of Social Media Campaigns.
- Remain updated with social media trends in China.
- Any other tasks assigned.
Qualifications
- Strong (written and verbal) communication skills in Chinese and English is a must.
- Skills in photo editing tools such as Canva and Lightroom.
- Bachelor’s Degree in Marketing, Digital Marketing, or any related field.
- Demonstrate the ability to understand key social media trends or topics.
- Strong proofreading and editing skills.
- Ability to write catchy content in Chinese
- Ability to manage multiple projects and prioritize them.
- A keen eye for details.
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Full-time17 สัปดาห์ที่แล้ว
Job Location:
Anantara Lawana Koh Samui Resort
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Responsible for providing smooth and professional guest service throughout the guest journey, including check-in, stay, and check-out processes. Ensure guests receive friendly, efficient, and memorable service while handling guest requests, complaints, cashiering, and promoting hotel facilities.
The role also requires close coordination with all departments to maintain high guest satisfaction and support daily Front Office operations.
For GSA Supervisor level, additional responsibility includes supervising team operations, handling guest issues independently, and supporting the Front Office management team.
• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Full-time17 สัปดาห์ที่แล้ว
Job Location:
The Parq Building
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
The Assistant Director of CRM Platform & Data Governance supports the needs of the business by working with the Senior Director of Campaigns, CRM Marketing & Digital Engagement and the Global Head of CRM to govern and advance the CRM platform ecosystem — ensuring it is strategically aligned, commercially optimised, and operationally sound to support campaign execution and personalisation at scale across all regions.
The Assistant Director of CRM Platform & Data Governance leads the platform governance function, coordinating internal teams and specialist resources to maintain and continuously improve the CRM marketing stack. The role requires direct working knowledge of Salesforce Marketing Cloud and Data Cloud, with broader familiarity across related platforms and disciplines sufficient to direct specialist resources effectively.
This is a role that combines technical literacy with strong organisational and communication skills — translating platform requirements into clear workstreams, coordinating partners and vendors to deliver outcomes, and ensuring the wider CRM team can execute with confidence on a stable, well-governed platform foundation.
The ideal candidate is as comfortable in a stakeholder meeting as they are reviewing a platform configuration — someone who can build alignment, manage complexity, and get things done through others.
Platform Governance & Configuration
- Own the governance framework and standards for the enterprise CRM marketing stack — defining how platforms should be configured and maintained across regions, with execution supported by specialist resources
- Define and oversee the CRM function's consent configuration requirements — working with Legal, Compliance, and specialist resources to ensure guest consent preferences are correctly captured and audience reachability rules reflect regulatory obligations
- Own the CRM onboarding process for properties and outlets — defining the standards for correct configuration, governance compliance, and commercially optimal segmentation and contact rules, and coordinating delivery with specialist resources
- Manage platform user access, roles, and permissions across global and regional teams
- Own CRM enhancement QA and release governance — establishing the standards and sign-off process for journey builds, automations, and platform deployments, with testing execution supported by specialist resources
Data Operations & Integrity
- Define the requirements for customer data operations supporting marketing use cases — including audience management, identity resolution standards, and data quality thresholds — and oversee delivery by specialist internal and external resources
- Act as the organisation's customer profile champion — setting standards for data accuracy, deduplication, and the anonymous-to-known profile merge, and overseeing the refinement of complex merge logic over time
- Partner with the Business Intelligence team on data architecture alignment — defining data residency, upstream requirements, and ensuring data models support segmentation and personalisation at scale
Vendor & Partner Management
- Lead vendor and partner relationships across the CRM platform ecosystem — managing technology vendors for roadmap and contract alignment, coordinating implementation and consulting partners on platform workstreams, and aligning with IT on infrastructure and security requirements; this role is the primary point of accountability for partner delivery
- Serve as the internal point of contact on CRM platform capabilities — translating technical feasibility questions from marketing teams into clear direction for specialist resources, and ensuring platform decisions are commercially grounded
Platform Evolution & Compliance
- Monitor emerging CRM platform and marketing technology trends, providing proactive recommendations on platform enhancements
- Stay current on data privacy regulations and proactively adapt platform governance standards in response
- Continuously improve platform operations, workflow efficiencies, and governance processes across the function
Qualifications
- Proven hands-on experience with Salesforce Marketing Cloud, Salesforce Data Cloud, and Salesforce Personalisation — including configuring, enhancing, and optimising platform setups, with the technical depth to evaluate decisions, challenge specialist resources, and ensure quality outcomes
- Strong working knowledge of customer data platform concepts — including identity resolution, audience segmentation, consent integration, and data quality principles — with the ability to translate these into clear requirements for technical teams and external partners
- Familiarity with consent management principles and regulatory requirements including GDPR — able to define CRM-side requirements and oversee implementation by specialist partners
- Understanding of data governance frameworks — data residency, upstream/downstream data flows, and data quality standards for marketing use cases
- Proven project management skills — able to manage multiple concurrent platform workstreams, coordinate internal and external resources, and deliver against milestones
- Strong vendor and partner management experience — directing implementation and consulting partners, holding them accountable to delivery standards, and managing escalations effectively
- Experience working with Business Intelligence or data engineering teams and comfort navigating cloud data platform concepts
- Experience with omnichannel CRM execution across email, mobile push, in-app messaging, and messaging channels
- Proactive and self-directed — identifies platform risks and governance gaps before they surface, and takes initiative in proposing improvements
- Exceptional communicator and influencer — able to translate technical workstreams into clear updates for non-technical stakeholders, and to persuade and align teams across regions without direct authority
- Strong organisational skills with data-led prioritisation — comfortable managing competing demands across platform, governance, and partner workstreams simultaneously
- Ability to communicate platform progress and wins in business value terms, influencing stakeholder decisions on governance and platform investment
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Marketing Technology, or a related field required. Masters a plus.
Experience
- Minimum of 7 years in CRM platform management, marketing technology operations, or a related technical marketing or project management role
- Demonstrated experience coordinating technology implementation or consulting partners, ideally in a platform governance or martech context
- Direct working experience with Salesforce Marketing Cloud and Salesforce Data Cloud is required
- Demonstrated experience in a governance, platform ownership, or programme management capacity within a regional or global organisation
- Experience in the hospitality, travel, or retail industry would be an added benefit
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
17 สัปดาห์ที่แล้ว
Role Objective
As a Senior Partner Development Manager - Chinese Speaker at AppsFlyer, you will act as the strategic liaison between AppsFlyer and our most influential media and technology partners, such as Meta, Google, TikTok and more. You will develop and execute partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional relationship and communication skills, cross-cultural fluency, and the ability to align global stakeholders around shared goals.
Key Responsibilities
- Build deep understanding of each partner's business, challenges and opportunities.
- Map and manage key stakeholders across partner organizations, navigating towards shared goals
- Develop and execute partnership strategies with our top partners.
- Manage multiple partner relationships with strong planning and prioritization discipline
- Represent AppsFlyer at industry events and lead GTM initiatives including co-marketing, product adoption and thought leadership
- Identify and actualize collaboration opportunities including joint marketing campaigns, shared research, go-to-market programs
- Ensure strong internal alignment and communication to ensure regional buy-in for executing partnership initiatives.
Required Skills and Attributes:
- Proven ability to build and maintain strong relationships across all stakeholder levels - from operational to leadership - within partner organizations across SEAPAC & GCR markets
- Multilingual communication: must operate fluently in both English and Chinese (Mandarin) - written and spoken - across partner meetings, executive business reviews and external-facing content
- Eloquent presentation skill; must be well versed in presenting both business and technical topics to partner stakeholders and in public forums.
- Business Acumen: Strategic thinker who understand the APAC competitive landscape and can navigate independently
- Problem-Solving: Proactively identify and resolve partnership friction before it escalates
Qualifications:
- Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent experience).
- Fluent in Chinese (Mandarin) & English.
- 5+ years in Partner Management, Strategic Alliances, or Business Development within the tech industry.
- Proven experience managing strategic partnerships across APAC markets, with a strong understanding of the region's diverse business landscapes, culture, and stakeholder dynamics.
- Full professional fluency in English and Mandarin Chinese (written and spoken) is a strict requirement for this role
- Product knowledge of mobile advertising and MMPs is a strong advantage
- Experience working with global partners, and internal global and cross-regional teams
Bonus Points:
- Referred by AppsFlyer employee
- Product knowledge of mobile advertising or MMP
- Additional Asian fluency (Japanese, Korean, Bahasa, etc)
Position Number: 2,832
You'll play a pivotal role in shaping the strategic direction of AppsFlyer's partner ecosystem across one of the world's most dynamic regions. Your work will directly influence product adoption, market expansion, and long-term growth - operating at the intersection of innovation, partnership, and business strategy.
17 สัปดาห์ที่แล้ว
Role Objective
As a Senior Partner Development Manager - Chinese Speaker at AppsFlyer, you will act as the strategic liaison between AppsFlyer and our most influential media and technology partners, such as Meta, Google, TikTok and more. You will develop and execute partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional relationship and communication skills, cross-cultural fluency, and the ability to align global stakeholders around shared goals.
Key Responsibilities
- Build deep understanding of each partner's business, challenges and opportunities.
- Map and manage key stakeholders across partner organizations, navigating towards shared goals
- Develop and execute partnership strategies with our top partners.
- Manage multiple partner relationships with strong planning and prioritization discipline
- Represent AppsFlyer at industry events and lead GTM initiatives including co-marketing, product adoption and thought leadership
- Identify and actualize collaboration opportunities including joint marketing campaigns, shared research, go-to-market programs
- Ensure strong internal alignment and communication to ensure regional buy-in for executing partnership initiatives.
Required Skills and Attributes:
- Proven ability to build and maintain strong relationships across all stakeholder levels - from operational to leadership - within partner organizations across SEAPAC & GCR markets
- Multilingual communication: must operate fluently in both English and Chinese (Mandarin) - written and spoken - across partner meetings, executive business reviews and external-facing content
- Eloquent presentation skill; must be well versed in presenting both business and technical topics to partner stakeholders and in public forums.
- Business Acumen: Strategic thinker who understand the APAC competitive landscape and can navigate independently
- Problem-Solving: Proactively identify and resolve partnership friction before it escalates
Qualifications:
- Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent experience).
- Fluent in Chinese (Mandarin) & English.
- 5+ years in Partner Management, Strategic Alliances, or Business Development within the tech industry.
- Proven experience managing strategic partnerships across APAC markets, with a strong understanding of the region's diverse business landscapes, culture, and stakeholder dynamics.
- Full professional fluency in English and Mandarin Chinese (written and spoken) is a strict requirement for this role
- Product knowledge of mobile advertising and MMPs is a strong advantage
- Experience working with global partners, and internal global and cross-regional teams
Bonus Points:
- Referred by AppsFlyer employee
- Product knowledge of mobile advertising or MMP
- Additional Asian fluency (Japanese, Korean, Bahasa, etc)
Position Number: 2,832
You'll play a pivotal role in shaping the strategic direction of AppsFlyer's partner ecosystem across one of the world's most dynamic regions. Your work will directly influence product adoption, market expansion, and long-term growth - operating at the intersection of innovation, partnership, and business strategy.
17 สัปดาห์ที่แล้ว
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
About the Job
As a Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Merchant Support is crucial.
Qualifications
Behaviour
- Responsive
- Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset
- Willing to be rostered on for weekends and public holiday
- Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required
- Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn
- You’re goal oriented and able to pursue objectives consistent
- You’re able to show empathy and provide calm-responses to our customers to win their confidence
Experience
- Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome.
- Bachelor’s Graduate from reputable Universities majoring in : Engineering, Management, Finance / Accounting, Communications, Computer science/IT
- Plus point if you are experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools
Responsibilities
Handle customer inquiry by communicating through various channels to solve their needs
- Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms.
- Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary.
- Analyze customer transaction status with operational tools (Splunk, Redash, Postman).
- Shows empathy to ensure customer satisfaction
- Raise awareness of existing issues or problems to other CS teams.
- Ask relevant questions to the customer to capture more context of the inquiries.
- Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement.
- Provide support our customers during Daylight time (operation working hour from 8:00 AM – 8:00 PM Bangkok time/GMT+7)
Drive or contribute to changes & implementation
- Generate idea of operational excellence project from experience in handling customer inquiry
- Contribute to operational excellence projects and coordinate with relevant stakeholders.