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Customer Success Manager

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com Who is our client? Our client is a well-funded product company building enterprise software for the various sectors. Backed by an established technology group, they operate with the resources of a mature organisation and the pace of a startup; small senior team, short decision cycles, and direct access to founders. Their platform helps multi-site restaurant groups run their operations more efficiently: streamlining day-to-day workflows, lifting revenue per location, and improving the guest experience. They are past the early validation stage and now scaling their commercial function, which makes this a rare chance to shape how customer success is done rather than inherit someone else's playbook. About the role We are seeking a commercially-minded Customer Success Manager to own and grow a portfolio of enterprise and mid-market restaurant accounts. This role sits at the intersection of account management, customer advocacy, and revenue growth; it is not a support or ticket-handling function. You will be measured on renewals, expansion, and retention. That means understanding how restaurants actually operate, uncovering where they lose time and money, and positioning the platform against those problems. You will also be the loudest internal voice for the customer, feeding what you learn back into product, sales, and operations. In this role, you will: - Own the relationship: Take a portfolio of enterprise and mid-market customers from post-onboarding onwards, becoming the trusted point of contact for owners, operators, and store managers. - Drive renewals and expansion: Identify opportunities across additional modules, locations, and licenses; forecast and manage the expansion pipeline alongside Sales; and run the commercial conversations, objections, and negotiations yourself. - Uncover real pain: Dig into operational, financial, and workflow problems inside restaurant operations, and translate them into clear, specific value propositions. - Own account health: Monitor usage, adoption, and engagement; spot churn risk early and act on it; run QBRs that demonstrate genuine ROI rather than activity reports. - Advocate internally: Bring structured customer feedback to Product and Engineering, and make the case for the improvements your accounts need. - Build the function: Contribute to playbooks, success frameworks, and scalable CS processes as the team grows. You’ll be a great fit if you have: - 5 years in Customer Success, Account Management, or SaaS Sales. - Proven experience with renewals, upsells, or cross-sells in a B2B SaaS environment - Strong discovery skills: you can ask the questions that surface the real problem, not the stated one. - Commercial confidence, with the ability to negotiate and influence without escalating to a manager. - Comfort juggling multiple accounts and competing priorities. It's nice if you have: - Background in restaurant tech, hospitality, POS, payments, or operations software. - Familiarity with CRM and CS tooling, and a data-driven approach to prioritisation.

Enterprise Architect (fixed-term contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com About the job We're looking for an experienced Enterprise Architect to define and lead the architecture direction for large-scale retail and enterprise platforms. You'll partner with executives, business leaders, and technology teams to translate business strategy into a clear target-state architecture and technology roadmap. This role is ideal for someone who enjoys shaping enterprise-wide technology strategy, setting architecture standards, and guiding teams to build a cohesive, future-ready technology landscape. *Thai Citizen apply only* In this role, you will get to: - Define the enterprise architecture vision, target-state architecture, and multi-year technology roadmaps aligned with business strategy - Partner with executives and business leaders to shape technology direction and investment decisions - Develop business capability maps to identify gaps, redundancies, and improvement opportunities - Establish enterprise architecture standards and reference architectures, and lead the architecture review board - Oversee the application and technology portfolio, driving rationalization, modernization, and reduction of technical debt - Define policies for technology adoption, integration, security, and compliance - Guide solution architects and engineering teams to ensure designs align with enterprise direction - Evaluate emerging technologies and drive adoption of modern approaches such as cloud-native, event-driven, and API-led architectures You’ll be successful if you have: - Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field - 8+ years of experience in technology, including at least 3–5 years in enterprise architecture or senior solution architecture roles - Proven experience defining enterprise-wide architecture strategy and roadmaps for large organizations - Hands-on experience with enterprise architecture frameworks such as TOGAF, and practices such as business capability modeling and application portfolio management - Broad understanding of cloud platforms (AWS, Azure, or GCP), integration architecture, data architecture, and security - Experience leading architecture governance and review processes across multiple teams or business units - Excellent executive communication and stakeholder management skills, with the ability to influence decisions at the leadership level It's a plus if you have: - Experience in large-scale enterprise, retail, or digital platform environments - Experience with EA tools and modeling languages such as LeanIX, Sparx EA, or ArchiMate - Background in leading large-scale digital transformation or cloud migration programs - Certifications such as TOGAF, AWS Certified Solutions Architect – Professional, or Azure Solutions Architect Expert APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice #LI-SERTIS

Project Manager (Senior level, Fixed-term contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com About the job This role is suitable for candidates with a 5 years of IT project management experience who enjoy coordinating cross-functional and technical teams, managing project timelines, and supporting successful delivery in a fast-paced environment. Thai citizens or national only In this role, you will get to: - Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects - Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully - Work with business users, internal teams, vendors, and external partners to align project requirements and priorities - Track project progress, milestones, and KPIs, and prepare regular project status updates - Facilitate meetings, follow up on action items, and ensure effective communication across project teams - Identify project risks and issues, and support the implementation of mitigation plans - Prepare and maintain project documentation, reports, and project plans - Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines - Help drive continuous improvement in project processes and team collaboration You’ll be successful if you have: - Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field, hands on experiences with application, software, superapp project is a strong plus - At least 5 years of experience in IT project management, project coordination, or technology delivery - Experience supporting software development, system implementation, or digital transformation projects - Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall - Strong organizational and stakeholder management skills - Ability to manage multiple tasks and priorities in a fast-paced environment - Good analytical, problem-solving, and communication skills - Experience working with both technical and business teams - Good English communication skills, both written and spoken APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Software Quality Assurance Engineer (Mid-Senior level)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com Overview of the job Be a hands-on driver of product quality and a trusted voice in how we test, release, and improve. You'll own testing across projects, collaborate closely with strong engineers and designers, and contribute meaningfully to release decisions. As you grow, you can deepen into AI/Data QA or move toward broader ownership and leadership. If you want to sharpen your craft while raising the quality bar, this is your role. *Thai nationals apply only* What you’ll do - Contribute to strategy: Work alongside senior QA and the Lead QA to shape testing and release approaches across projects, helping ensure consistent quality from ideation to production - Own quality on your projects: Design and execute test strategies, run both manual and automated testing, and act as a quality gatekeeper. You'll contribute to release-readiness decisions that shape our product's success. - Build test automation: Develop and maintain modern automation frameworks with Pytest, Playwright, and Locust, integrated into our CI/CD pipelines. - Explore AI-powered QA: Experiment with AI-assisted tools (e.g., test case generation, intelligent regression detection) to work smarter and stay current. - Strengthen resilience: Apply performance, security, and chaos testing practices to help our systems hold up under pressure. - Support the team: Share knowledge with peers and help onboard junior QAs, contributing to a strong QA culture. - Collaborate cross-functionally: Work side by side with developers, machine learning engineers, UX/UI teams, and AI stakeholders to catch issues early and ensure smooth releases. - Improve continuously: Suggest better tools, frameworks, and practices to boost speed, reliability, and quality. What we’re looking for - Solid experience (3+ years) across manual and automation testing, with growing confidence to own quality on your projects. - A good understanding of end-to-end testing, from functional and regression to performance and API validation. - The ability to build and extend automation frameworks, and a willingness to learn how to choose the right tools for the job. - Comfort working with system architecture, APIs, and distributed applications, not just test scripts. - A quality-first mindset, with sound judgment on testing and release-readiness that you'll keep sharpening. - Willingness to support and share knowledge with junior teammates as you develop your own leadership skills. - Strong communication and critical thinking, plus the curiosity to always look for better, smarter ways of working. - Strong in English (Speaking and Writing) and Native in Thai Nice to have - Experience with cloud-native testing (Docker/Kubernetes, CI/CD pipelines). - Comfort building advanced automation practices (contract/property-based testing). - Observability and monitoring mindset (Datadog, Grafana, Prometheus). - Leadership potential: ability to influence QA culture and drive continuous improvement. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice #LI-SERTIS

Machine Learning Engineer/AI Engineer (Infra)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com Who is Sertis? Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them. Overview of the job As an Machine Learning / AI Engineer at Sertis, you will play a pivotal role in productionizing advanced data science research. You will be responsible for efficiently running AI models on diverse hardware platforms and architectures, designing and building robust MLOps infrastructure, optimizing models for deployment, and writing production-ready software for model inference. You will work on real-world generative AI use-cases and agentic systems, and collaborate on the development of cutting-edge autonomous, intelligent applications at scale. In this role, you will get to: - Collaborate with cross-functional teams to understand business requirements and design ML solutions to meet those needs. - Develop and maintain scalable infrastructure for model training and deployment. - Develop cloud-native APIs, pipelines, and general software for model inference. - Work with cutting-edge foundation models and build agentic systems from scratch - Troubleshoot and resolve issues related to generative AI models and implementations. - Engage with clients to gather requirements and ensure smooth collaboration throughout project lifecycles. - Develop and maintain technical documentation. You'll be successful if you have: - At least 3 years of experience as an AI/ML Engineer, past experience in Data science, Software development and/or Machine learning for cloud-based solutions. - A strong understanding of machine learning processes and standards, as well as the Software Development Life Cycle (SDLC). - Strong programming skills in Python, C++, or other languages commonly used in machine learning applications. - Good understanding of Generative AI concepts and real-world experience developing Generative AI applications - Hands-on experience with LLM APIs such as OpenAI or Hugging Face - An understanding of REST APIs, git version control, CI/CD, and MLOps principles. - Experience with cloud platforms such as AWS, GCP, or Azure - Experience with Docker and containerization. - Excellent problem-solving skills and the ability to work well in a fast-paced, collaborative environment. - The ability to scope projects, define architectures, and choose technologies based on project requirements. - Strong communication and interpersonal skills to effectively collaborate with clients and team members. - Proven experience in providing technical mentorship and guidance to junior engineers. - Strong communication skills in English *Thai citizen only* APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Data Engineer (fixed-term contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com In this role, you will get to: - Design, build, and maintain scalable and efficient data pipelines and ETL processes - Develop and implement data models, data warehouses, and data lakes - Build and maintain pipelines on Google Cloud Platform (GCP), including ingesting and converting files (e.g., CSV/JSON/Parquet) and loading them into BigQuery - Monitor and optimize the performance of our data infrastructure - Collaborate with cross-functional teams to identify and gather data requirements - Ensure data quality and integrity by implementing data validation and cleansing procedures - Troubleshoot and resolve data-related issues in a timely manner - Stay up-to-date with new technologies and best practices in data engineering You’ll be successful if you have: - At least 3 years of hands-on experience in data engineering - Hands-on experience with GCP, particularly BigQuery, including building pipelines that convert/transform files and load them into BigQuery - Proven experience with ETL tools or frameworks (e.g., Airflow, dbt, Informatica, Talend) - Solid understanding of data warehousing and lakehouse architecture - Proficient with SQL and one or more programming languages (e.g., Python, Scala) - Experience working with cloud platforms, GCP preferred; AWS or Azure a plus (e.g., Redshift, Snowflake) - Comfortable working independently and able to manage priorities in a contract role - Good command in English is preferred (reading, writing and speaking) APPLY NOW! #LI-SERTIS

Data Engineer Intern

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com As a Data Engineer Intern at Sertis, you will gain hands-on experience building and supporting data pipelines for real-world projects. You will work alongside experienced data engineers to collect, transform, and organize data from different sources, while learning how reliable data systems support analytics and AI solutions. This internship is an opportunity to apply what you’ve learned to practical data engineering projects while developing your technical and collaboration skills. In this role, you will get to: - Manipulate data from different sources - Select and integrate any Big Data tools and frameworks required to provide requested capabilities - Implement ETL process - Monitor performance and advise any necessary infrastructure changes - Work within a team supporting software & data system development, training and integration & test infrastructure - Identify and solve business challenges utilizing large structured and unstructured data from different sources - Get hands-on experience with tech industry real use cases, pertaining to data engineering for AI/ML and an opportunity to present your work to the whole engineering department - Get involved in great discussions in the data world with an international team - Get hands-on experience with Containerization technologies in the industry like Docker and Kubernetes You'll be successful if you have: - Currently studying for a Bachelor’s Degree in Computer Science or any related fields - Knowledge of SQL database maintenance and Python - Basic knowledge of containerization technologies and Docker - Basic knowledge of big data technologies such as Spark, Hadoop, or Hive - Good communications skills; ability to work independently or in a team environment - Interested in public cloud technologies - Able to quickly learn new technologies ​ This is your chance to build your career in a growing data-driven and AI industry. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Data Scientist Intern

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com As a Data Scientist Intern at Sertis, you will gain hands-on experience using data and machine learning to solve real-world problems. You will work alongside experienced data scientists to explore data, develop and evaluate models, and communicate your findings. Depending on the project, you may work on areas such as LLMs and agentic AI, time series forecasting, or computer vision. This internship is an opportunity to apply what you’ve learned to practical AI projects while developing your technical and collaboration skills. In this role, you will get to: - Explore, clean, and analyze data to understand business problems and identify useful patterns. - Build, train, and evaluate machine learning or deep learning models for real-world use cases. - Experiment with approaches such as LLMs and agentic AI, time series forecasting, or computer vision, depending on the project. - Compare model results, document your experiments, and share findings and recommendations with the team. - Collaborate with data scientists and other team members to develop practical AI solutions. You’ll be successful if you have: - Currently studying a Bachelor’s degree in Data Science, Computer Science, Artificial Intelligence, Statistics, or a related field. - A good foundation in Python, data analysis, and machine learning concepts. - Hands-on experience from coursework, personal projects, research, or competitions in LLMs and agentic AI, time series forecasting, computer vision, or training machine learning and deep learning models. - Familiar with machine learning libraries such as scikit-learn, PyTorch, or TensorFlow. - Good communication and interpersonal skills and can work effectively with team members. This is your chance to build your career in a growing data-driven and AI industry. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Business Development Intern

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com We are looking for a Business Development Intern to join our team and gain hands-on experience in business development and pre-sales within the Data and AI industry. You will work closely with senior team members, support client-facing activities, and learn how we turn business challenges into technology-driven solutions. In this role, you will get to: - Work closely with senior and gain exposure to the end-to-end business development and pre-sales process - Conduct market, competitor, and customer research to identify potential business opportunities and understand client needs - Support the preparation of business proposals, presentations, pitch decks, and other client-facing materials - Join client meetings alongside senior team members and gain exposure to client communication and business discussions - Develop an understanding of Data and AI solutions and learn how technical solutions can address real business challenges - Support pre-sales activities, including solution presentations, demos, and Proof of Concept (PoC) preparation - Collaborate with internal and technical teams on ongoing projects and client opportunities - Support the team with business analysis, reporting, and other ad-hoc activities as needed You'll be successful if you have: - Currently pursuing a Bachelor’s Degree in any field - Strong interest in technology, especially Data and AI - Strong presentation, storytelling, communication, and research skills - Good analytical and problem-solving skills - Strong communication skills in both Thai and English - Proficiency in Microsoft Office and Google Workspace, particularly PowerPoint/Google Slides and Excel/Google Sheets - Experience in business case competitions, consulting projects, or related activities would be a plus This is your chance to gain hands-on business development experience while building your understanding of the growing Data and AI industry. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Business Development (Associate - Mid level)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com About the job Join Sertis and play a key role in turning client opportunities into successful engagements. You'll work closely with our consulting team across the full commercial cycle, from market and competitor insights to pricing, proposals, and coordination with clients and internal teams. It's a great opportunity to build a strong foundation in the business side of data and AI, with solutions spanning cloud migration, data platforms, business intelligence, and advanced analytics. In this role, you will get to: - Prepare and manage commercial documents such as quotations, invoices, pricing sheets, and proposals. - Coordinate with internal teams (project manager, technical, accounting and finance) and clients to keep deals and projects on track. - Pick up follow-up work after client meetings and turn consultants' notes and requests into finished deliverables. - Conduct competitor research and market analysis to support business decisions. - Support the development of product pricing strategies and pricing models. - Maintain pipeline tracking and provide regular status updates to the team. - Prepare presentation decks and supporting materials for client meetings. - Join client meetings from time to time to support consultants and capture action items. You'll be successful if you have: - Bachelor's degree in any field. - 1–3 years of experience in sales coordination, project coordination, consulting support, or a similar role, ideally in a tech company. - Genuine interest in technology, data, and AI, with strong digital literacy. - Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides, and comfort using LLM tools (e.g., ChatGPT, Claude, Gemini) in your daily work. - Strong English communication skills, confident working with international colleagues and teams across the company. - Quick learner who is organized, detail-oriented, and able to juggle multiple tasks and deadlines. - Professional and collaborative: you build good relationships easily, take ownership of your work, stay calm under pressure, and are open to both giving and receiving feedback. This is your chance to build a consulting career at the forefront of the data and AI industry. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Data Analyst (Fixed-term contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com About the job This role is ideal for someone who enjoys combining business understanding with strong technical and analytical skills. You will work closely with business stakeholders, product teams, data engineers, and other analytics professionals to transform complex data into meaningful insights and scalable BI solutions. *Thai Citizen only* In this role, you will get to: - Design and develop dashboards and reports using tools such as Power BI, Tableau, or similar - Translate business requirements into scalable reporting and analytics solutions - Analyze complex datasets to identify trends, risks, and business opportunities - Deliver insights and recommendations to support product, operational, and strategic decisions - Build and maintain data models, semantic layers, and reporting structures - Partner with Data Engineers to ensure data quality and reliable reporting - Present findings to both technical and business stakeholders - Support and mentor junior analysts where needed You’ll be successful if you have: - 3-5 years of hands-on experience in data analysis, business intelligence, or analytics - Strong hands-on experience with Power BI, Tableau, or similar - Advanced SQL skills and experience working with large datasets - Strong understanding of data modeling, data warehousing, and reporting frameworks - Strong analytical and problem-solving skills - Strong in presentation and storytelling skills. - Excellent communication skills and ability to explain data clearly to business stakeholders - Experience working with cross-functional teams in a fast-paced environment - Strong in English It's a plus if you have: - Experience with AWS, Azure, or GCP - Familiarity with Spark, Databricks - Experience in consulting, retail, e-commerce, or digital platform businesses - Experience with data governance, BI strategy, or mentoring junior team members APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Senior Mobile Engineering (iOS and Android / Fixed-Term Contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com *Thai citizen only* In this role, you will get to: - Work as a senior member of an Agile/Scrum development team, consistently meeting sprint commitments and contributing to process improvements. - Design, develop, and deliver complex software features, ensuring code quality through robust unit and integration testing. - Solve challenging engineering problems across multiple platforms, applying advanced technical skills to improve performance, scalability, and maintainability. - Analyze business and technical requirements to propose effective, efficient, and forward-thinking solutions. - Take ownership of technical components, ensuring they meet functional and non-functional requirements, including performance, security, and reliability. - Contribute to architectural discussions and codebase improvements that have long-term impact on product quality and engineering efficiency. - Collaborate closely with cross-functional teams (Design, DevOps, QA, Front-end, Mobile, Back-end, Client) to ensure smooth delivery of features and enhancements. - Provide peer-to-peer mentorship, sharing knowledge, coding best practices, and architectural insights with other engineers. You’ll be successful if you have: - Strong experiences using React Native for Mobile application and React.JS is a plus - Experience leading and managing mobile engineering teams, with good hands-on skills in either iOS or Android - A good grasp of app architecture patterns (MVVM, Clean Architecture), dependency injection, and writing testable code - Experience managing mobile CI/CD pipelines and supporting apps in production - Experience in Cloud Infrastructure (AWS, Google Cloud, Azure) - Good command of English APPLY NOW!

Product Manager (Fixed-Term Contract)

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com About the job Sertis is looking for a senior Product Manager to be embedded at one of our enterprise client sites. You'll be owning the product roadmap for a large-scale consumer mobile app — think super app territory, with e-commerce, loyalty, and digital payments all living under one roof. This is a senior role for someone who's managed complex app ecosystems before and is comfortable driving strategy while staying close to execution. In this role, you will get to: - Own the product roadmap and vision for a multi-service mobile app, balancing feature priorities across several service verticals - Be the connector between business stakeholders, designers, mobile tech leads, and QA; turning messy requirements into clear user stories - Define and track key product metrics (MAU, DAU, retention, conversion) and use A/B testing and data to keep improving - Lead sprint planning, manage the backlog, and make go/no-go calls on feature releases - Drive user research and stay close to customer feedback to inform what gets built next You’ll be successful if you have: - At least 7 years in product management, ideally with experience on mobile apps, super apps, digital wallets, or retail-tech platforms - Comfortable running Agile/Scrum and managing backlogs in tools like Jira and Confluence - Hands-on experience with analytics tools such as Firebase, Mixpanel, Amplitude, or similar - A solid understanding of mobile app architecture, mini-apps/micro-frontends, and how e-commerce, loyalty, and payment systems work together - Strong communication skills: you can present a roadmap to executives as clearly as you can write a user story for an engineer - CSPO, PSPO, or similar certifications are a plus APPLY NOW!

AI/ML Engineer Intern

Sertis

Bangkok

External

Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise. What We Do Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI. Our Aspiration We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond. For more information, please visit: sertiscorp.com This role is for candidates who are available to work as interns during Winter Internship 2026 Who is Sertis? Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them. Our aim is to be one of the leading Data and AI companies globally, where a diverse mix of talent want to come, stay, and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership. For more information, please visit: https://www.sertiscorp.com/ As a Machine Learning Engineer Intern at Sertis, you will gain hands-on experience supporting the productionization of data science research and AI-driven solutions. You will work alongside experienced ML engineers to understand how AI models are deployed on diverse hardware platforms, assist in building MLOps infrastructure, and contribute to writing production-grade software for model inference. This internship is an excellent opportunity to apply your academic knowledge to real-world generative AI projects and agentic systems within a fast-paced, collaborative environment. In this role, you will get to: - Support cross-functional teams in understanding business requirements and contribute to designing ML solutions to address those needs. - Assist in developing and maintaining scalable infrastructure for model training and deployment under the guidance of senior engineers. - Help develop cloud-native APIs, pipelines, and general software components for model inference. - Gain exposure to cutting-edge foundation models and assist in building agentic systems from scratch. - Assist in troubleshooting and resolving issues related to generative AI models and their implementations. - Contribute to writing and maintaining clear technical documentation. You'll be successful if you have: - Currently studying a Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. - A foundational understanding of machine learning concepts and the Software Development Life Cycle (SDLC). - Good programming skills in Python, and ideally some familiarity with C++ or other languages used in ML applications. - An awareness of Generative AI concepts and curiosity about real-world AI applications. - Some exposure to LLM APIs such as OpenAI or Hugging Face through coursework, projects, or self-study. - Good communication and interpersonal skills to effectively work with team members Nice to have: - A basic understanding of REST APIs and git version control; familiarity with CI/CD and MLOps principles is a plus. - Any exposure to cloud platforms (AWS, GCP, or Azure) is a plus. - Some familiarity with Docker and containerization concepts is a plus. ​This is your chance to build your career in a growing data-driven and AI industry. APPLY NOW! Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice