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Customer Success Manager (Vietnamese or Chinese speaker)

AppsFlyer

Bangkok

External

About AppsFlyer AppsFlyer is a global leader in mobile measurement and marketing analytics. With 25+ offices worldwide, we help the world’s top brands grow smarter through data. Our culture is built on ownership, empathy, and a relentless focus on customer success. We believe in local empowerment backed by global excellence, and our Bangkok team is a key part of our APAC presence. About the Role We’re looking for a Customer Success Manager to join our Bangkok office and support a portfolio of Enterprise customers. This is a high-ownership role focused on driving product adoption, solving problems proactively, and maximizing customer outcomes. As the face of AppsFlyer to your accounts, you'll serve as a trusted advisor, product expert, and growth partner, ensuring that customers extract real value and renew with confidence. What You’ll Do: - Manage the post-sales relationship for a portfolio of customers across Thailand and the SEA regions. - Lead onboarding, training, and enablement sessions to set customers up for long-term success. - Conduct regular check-ins, usage reviews, and strategic syncs to ensure engagement and satisfaction. - Run Executive Business Reviews (EBRs) with key stakeholders to showcase impact and align on goals. - Analyze customer data to surface insights, troubleshoot challenges, and recommend optimizations. - Capture feedback and work closely with Product, R&D, and Support teams to drive improvements. - Actively support renewal conversations and identify opportunities for feature adoption or account expansion. - Collaborate with internal teams, including Sales, Product, and Support teams, to drive results. What You Bring: - 3-6 years of experience in Customer Success, Account Management, or a client-facing SaaS role. - Strong relationship-building skills with experience handling multiple accounts. - Clear and confident communicator across both technical and business audiences. - Analytical thinker, comfortable working with data and turning insights into action. - Proactive and solutions-driven with high personal ownership. - Comfortable working in a fast-paced, multicultural, and evolving environment. - Professional fluency in English; proficiency in either Vietnamese or Chinese language is mandatory. Nice to Have: - Exposure to mobile marketing, martech, or analytics platforms. - Understanding of SDKs, APIs, or mobile attribution tools. - Experience working with product or technical teams. - Familiarity with AI-powered tools and workflows that enhance productivity and decision-making. What we offer: - You'll join a team that values curiosity, growth, and meaningful impact. - Our Bangkok office blends local autonomy with global collaboration. - You’ll work with innovative customers and an experienced regional team. - Our leadership invests in people, and your growth path is actively supported. Why Join Us? At AppsFlyer, you’ll join a team that’s globally connected, values curiosity, and believes in making an impact beyond titles. As a Customer Success Manager, you’ll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a key role in shaping digital transformation journeys across Vietnam’s most innovative businesses. AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful—not just to our internal teams, but to the customers whose success you’ll help drive. We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply—even if you don’t meet every requirement listed.

Commercial Partnerships Manager (Bangkok Based)

AppsFlyer

Bangkok

External

Here at AppsFlyer, it’s all about the people; each and every one of us has our own specialty, a unique flavor that we bring to the table. We are all driven individuals whose interests are just as diverse as we are. You could say we’re #PeopleObsessed. When we say obsession, we mean we will do everything to make you feel those AF vibes; whether it’s company breakfasts, happy hours, and parties, our connection to each other is always a core focus. Few markets in the world demand the level of commercial sophistication, cultural fluency, and strategic agility that Korea and Japan do. As the Commercial Partnership Manager, you will manage AppsFlyer's partner growth across Korea and Japan, shaping an ecosystem at the heart of our Asia-Pacific ambitions. This is a role is based in Bangkok, Thailand for someone who thrives on ownership. You will manage relationships from first contact to signed agreements, co-build go-to-market plans with key partners, and be the person who makes things happen in one of our most important global markets. What you'll do: Commercial Growth and Revenue - Drive partner-led revenue by identifying, developing, and closing high-value commercial partnerships across the Korea and Japan mobile ecosystem - Own partner-driven pipeline, including new partner acquisition, activation, and retention initiatives - Develop and execute joint business plans with key partners to unlock new revenue streams - Negotiate and close commercial agreements and partnership contracts - Execute go-to-market strategies for new products and market opportunities within Korea and Japan Partnership Development and Ecosystem Expansion - Build and grow relationships with strategic partners — including DSPs, media networks, agencies, OEMs, and technology platforms active in Korea and Japan. - Identify emerging trends, distribution channels, and niche partnership opportunities specific to the Korea and Japan markets - Represent AppsFlyer at industry events, conferences, and partner summits across the region - Drive co-marketing initiatives, cross-promotions, and strategic alliances Cross-functional Execution and Alignment - Work closely with Sales, Marketing, Product, and Legal teams to align partnership strategies with broader business priorities - Lead partner integration discussions and support product adoption across the Korea and Japan ecosystem - Provide ongoing partner enablement, training, and performance reviews - Maintain clear and consistent reporting on pipeline, partner health, and growth metrics Market Intelligence and Continuous Improvement - Translate Korea and Japan market dynamics, partner feedback, and competitive intelligence into actionable internal recommendations - Leverage AI-powered analytics and data-driven insights to prioritize partnership efforts, spot emerging opportunities, and continuously optimize commercial outcomes across the Korea and Japan ecosystem. - Ensure compliance with local regulations and maintain strong commercial discipline. Who you are: - 5+ years in partnerships, business development, or commercial sales within mobile AdTech, SaaS, or digital advertising - Proven revenue growth through partnerships and complex deal execution - Deep knowledge of the Japan & Korea mobile ecosystem - platforms, Ad tech players, and local business culture - Korean and Japanese fluency (written and spoken) and strong English proficiency - both required - Solid grasp of Korea and Japan markets - App Ecosystem, SDK data practices - Daily AI user - you embed AI into research, prioritization, and decision-making as a matter of habit, not curiosity - Entrepreneurial, self-directed, and able to present complex ideas simply to any audience Preferred Requirements - Direct experience managing MMP, DSP, Ad Network, or agency partnerships in the Korea and Japan market - Experience with SaaS product partnerships or mobile analytics platforms - Strong existing network within the Korea and Japan mobile advertising or marketing technology ecosystem - Being introduced by an AppsFlyer team member Requisition ID: 2862 AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally. Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

Commercial Partnerships Manager (Bangkok Based)

AppsFlyer

Bangkok

External

Here at AppsFlyer, it’s all about the people; each and every one of us has our own specialty, a unique flavor that we bring to the table. We are all driven individuals whose interests are just as diverse as we are. You could say we’re #PeopleObsessed. When we say obsession, we mean we will do everything to make you feel those AF vibes; whether it’s company breakfasts, happy hours, and parties, our connection to each other is always a core focus. Few markets in the world demand the level of commercial sophistication, cultural fluency, and strategic agility that Korea and Japan do. As the Commercial Partnership Manager, you will manage AppsFlyer's partner growth across Korea and Japan, shaping an ecosystem at the heart of our Asia-Pacific ambitions. This is a role is based in Bangkok, Thailand for someone who thrives on ownership. You will manage relationships from first contact to signed agreements, co-build go-to-market plans with key partners, and be the person who makes things happen in one of our most important global markets. What you'll do: Commercial Growth and Revenue - Drive partner-led revenue by identifying, developing, and closing high-value commercial partnerships across the Korea and Japan mobile ecosystem - Own partner-driven pipeline, including new partner acquisition, activation, and retention initiatives - Develop and execute joint business plans with key partners to unlock new revenue streams - Negotiate and close commercial agreements and partnership contracts - Execute go-to-market strategies for new products and market opportunities within Korea and Japan Partnership Development and Ecosystem Expansion - Build and grow relationships with strategic partners — including DSPs, media networks, agencies, OEMs, and technology platforms active in Korea and Japan. - Identify emerging trends, distribution channels, and niche partnership opportunities specific to the Korea and Japan markets - Represent AppsFlyer at industry events, conferences, and partner summits across the region - Drive co-marketing initiatives, cross-promotions, and strategic alliances Cross-functional Execution and Alignment - Work closely with Sales, Marketing, Product, and Legal teams to align partnership strategies with broader business priorities - Lead partner integration discussions and support product adoption across the Korea and Japan ecosystem - Provide ongoing partner enablement, training, and performance reviews - Maintain clear and consistent reporting on pipeline, partner health, and growth metrics Market Intelligence and Continuous Improvement - Translate Korea and Japan market dynamics, partner feedback, and competitive intelligence into actionable internal recommendations - Leverage AI-powered analytics and data-driven insights to prioritize partnership efforts, spot emerging opportunities, and continuously optimize commercial outcomes across the Korea and Japan ecosystem. - Ensure compliance with local regulations and maintain strong commercial discipline. Who you are: - 5+ years in partnerships, business development, or commercial sales within mobile AdTech, SaaS, or digital advertising - Proven revenue growth through partnerships and complex deal execution - Deep knowledge of the Japan & Korea mobile ecosystem - platforms, Ad tech players, and local business culture - Korean and Japanese fluency (written and spoken) and strong English proficiency - both required - Solid grasp of Korea and Japan markets - App Ecosystem, SDK data practices - Daily AI user - you embed AI into research, prioritization, and decision-making as a matter of habit, not curiosity - Entrepreneurial, self-directed, and able to present complex ideas simply to any audience Preferred Requirements - Direct experience managing MMP, DSP, Ad Network, or agency partnerships in the Korea and Japan market - Experience with SaaS product partnerships or mobile analytics platforms - Strong existing network within the Korea and Japan mobile advertising or marketing technology ecosystem - Being introduced by an AppsFlyer team member Requisition ID: 2862 AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally. Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

Commercial Partnerships Manager (Japanese OR Korean Speaker)

AppsFlyer

Bangkok

External

Here at AppsFlyer, it’s all about the people; each and every one of us has our own specialty, a unique flavor that we bring to the table. We are all driven individuals whose interests are just as diverse as we are. You could say we’re #PeopleObsessed. When we say obsession, we mean we will do everything to make you feel those AF vibes; whether it’s company breakfasts, happy hours, and parties, our connection to each other is always a core focus. Few markets in the world demand the level of commercial sophistication, cultural fluency, and strategic agility that Korea and Japan do. As the Commercial Partnership Manager, you will manage AppsFlyer's partner growth across Korea and Japan, shaping an ecosystem at the heart of our Asia-Pacific ambitions. This is a role is based in Bangkok, Thailand for someone who thrives on ownership. You will manage relationships from first contact to signed agreements, co-build go-to-market plans with key partners, and be the person who makes things happen in one of our most important global markets. What you'll do: Commercial Growth and Revenue - Drive partner-led revenue by identifying, developing, and closing high-value commercial partnerships across the Korea and Japan mobile ecosystem - Own partner-driven pipeline, including new partner acquisition, activation, and retention initiatives - Develop and execute joint business plans with key partners to unlock new revenue streams - Negotiate and close commercial agreements and partnership contracts - Execute go-to-market strategies for new products and market opportunities within Korea and Japan Partnership Development and Ecosystem Expansion - Build and grow relationships with strategic partners: including DSPs, media networks, agencies, OEMs, and technology platforms active in Korea and Japan. - Identify emerging trends, distribution channels, and niche partnership opportunities specific to the Korea and Japan markets - Represent AppsFlyer at industry events, conferences, and partner summits across the region - Drive co-marketing initiatives, cross-promotions, and strategic alliances Cross-functional Execution and Alignment - Work closely with Sales, Marketing, Product, and Legal teams to align partnership strategies with broader business priorities - Lead partner integration discussions and support product adoption across the Korea and Japan ecosystem - Provide ongoing partner enablement, training, and performance reviews - Maintain clear and consistent reporting on pipeline, partner health, and growth metrics Market Intelligence and Continuous Improvement - Translate Korea and Japan market dynamics, partner feedback, and competitive intelligence into actionable internal recommendations - Leverage AI-powered analytics and data-driven insights to prioritize partnership efforts, spot emerging opportunities, and continuously optimize commercial outcomes across the Korea and Japan ecosystem. - Ensure compliance with local regulations and maintain strong commercial discipline. Who you are: - 5+ years in partnerships, business development, or commercial sales within mobile AdTech, SaaS, or digital advertising - Proven revenue growth through partnerships and complex deal execution - Deep knowledge of the Japan & Korea mobile ecosystem - platforms, Ad tech players, and local business culture - Korean OR Japanese fluency (written and spoken) and strong English proficiency - both required - Solid grasp of Korea and Japan markets - App Ecosystem, SDK data practices - Daily AI user - you embed AI into research, prioritization, and decision-making as a matter of habit, not curiosity - Entrepreneurial, self-directed, and able to present complex ideas simply to any audience Preferred Requirements - Direct experience managing MMP, DSP, Ad Network, or agency partnerships in the Korea and Japan market - Experience with SaaS product partnerships or mobile analytics platforms - Strong existing network within the Korea and Japan mobile advertising or marketing technology ecosystem - Being introduced by an AppsFlyer team member AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally. Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

Senior Strategic Partnership Development Manager - Chinese Speaker

AppsFlyer

Bangkok

External

Role Objective As a Senior Partner Development Manager - Chinese Speaker at AppsFlyer, you will act as the strategic liaison between AppsFlyer and our most influential media and technology partners, such as Meta, Google, TikTok and more. You will develop and execute partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional relationship and communication skills, cross-cultural fluency, and the ability to align global stakeholders around shared goals. Key Responsibilities - Build deep understanding of each partner's business, challenges and opportunities. - Map and manage key stakeholders across partner organizations, navigating towards shared goals - Develop and execute partnership strategies with our top partners. - Manage multiple partner relationships with strong planning and prioritization discipline - Represent AppsFlyer at industry events and lead GTM initiatives including co-marketing, product adoption and thought leadership - Identify and actualize collaboration opportunities including joint marketing campaigns, shared research, go-to-market programs - Ensure strong internal alignment and communication to ensure regional buy-in for executing partnership initiatives. Required Skills and Attributes: - Proven ability to build and maintain strong relationships across all stakeholder levels - from operational to leadership - within partner organizations across SEAPAC & GCR markets - Multilingual communication: must operate fluently in both English and Chinese (Mandarin) - written and spoken - across partner meetings, executive business reviews and external-facing content - Eloquent presentation skill; must be well versed in presenting both business and technical topics to partner stakeholders and in public forums. - Business Acumen: Strategic thinker who understand the APAC competitive landscape and can navigate independently - Problem-Solving: Proactively identify and resolve partnership friction before it escalates Qualifications: - Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent experience). - Fluent in Chinese (Mandarin) & English. - 5+ years in Partner Management, Strategic Alliances, or Business Development within the tech industry. - Proven experience managing strategic partnerships across APAC markets, with a strong understanding of the region's diverse business landscapes, culture, and stakeholder dynamics. - Full professional fluency in English and Mandarin Chinese (written and spoken) is a strict requirement for this role - Product knowledge of mobile advertising and MMPs is a strong advantage - Experience working with global partners, and internal global and cross-regional teams Bonus Points: - Referred by AppsFlyer employee - Product knowledge of mobile advertising or MMP - Additional Asian fluency (Japanese, Korean, Bahasa, etc) Position Number: 2,832 You'll play a pivotal role in shaping the strategic direction of AppsFlyer's partner ecosystem across one of the world's most dynamic regions. Your work will directly influence product adoption, market expansion, and long-term growth - operating at the intersection of innovation, partnership, and business strategy.

Senior Strategic Partnership Development Manager, APAC

AppsFlyer

Bangkok

External

Role Objective As a Senior Partner Development Manager - Chinese Speaker at AppsFlyer, you will act as the strategic liaison between AppsFlyer and our most influential media and technology partners, such as Meta, Google, TikTok and more. You will develop and execute partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional relationship and communication skills, cross-cultural fluency, and the ability to align global stakeholders around shared goals. Key Responsibilities - Build deep understanding of each partner's business, challenges and opportunities. - Map and manage key stakeholders across partner organizations, navigating towards shared goals - Develop and execute partnership strategies with our top partners. - Manage multiple partner relationships with strong planning and prioritization discipline - Represent AppsFlyer at industry events and lead GTM initiatives including co-marketing, product adoption and thought leadership - Identify and actualize collaboration opportunities including joint marketing campaigns, shared research, go-to-market programs - Ensure strong internal alignment and communication to ensure regional buy-in for executing partnership initiatives. Required Skills and Attributes: - Proven ability to build and maintain strong relationships across all stakeholder levels - from operational to leadership - within partner organizations across SEAPAC & GCR markets - Multilingual communication: must operate fluently in both English and Chinese (Mandarin) - written and spoken - across partner meetings, executive business reviews and external-facing content - Eloquent presentation skill; must be well versed in presenting both business and technical topics to partner stakeholders and in public forums. - Business Acumen: Strategic thinker who understand the APAC competitive landscape and can navigate independently - Problem-Solving: Proactively identify and resolve partnership friction before it escalates Qualifications: - Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent experience). - Fluent in Chinese (Mandarin) & English. - 5+ years in Partner Management, Strategic Alliances, or Business Development within the tech industry. - Proven experience managing strategic partnerships across APAC markets, with a strong understanding of the region's diverse business landscapes, culture, and stakeholder dynamics. - Full professional fluency in English and Mandarin Chinese (written and spoken) is a strict requirement for this role - Product knowledge of mobile advertising and MMPs is a strong advantage - Experience working with global partners, and internal global and cross-regional teams Bonus Points: - Referred by AppsFlyer employee - Product knowledge of mobile advertising or MMP - Additional Asian fluency (Japanese, Korean, Bahasa, etc) Position Number: 2,832 You'll play a pivotal role in shaping the strategic direction of AppsFlyer's partner ecosystem across one of the world's most dynamic regions. Your work will directly influence product adoption, market expansion, and long-term growth - operating at the intersection of innovation, partnership, and business strategy.