76 weeks ago
Who We Are
Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise.
What We Do
Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI.
Our Aspiration
We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond.
For more information, please visit: sertiscorp.com
This role is for candidates who are available to work as interns during Winter Internship 2026
Who is Sertis?
Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.
Our aim is to be one of the leading Data and AI companies globally, where a diverse mix of talent want to come, stay, and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership.
For more information, please visit: https://www.sertiscorp.com/
As a Machine Learning Engineer Intern at Sertis, you will gain hands-on experience supporting the productionization of data science research and AI-driven solutions. You will work alongside experienced ML engineers to understand how AI models are deployed on diverse hardware platforms, assist in building MLOps infrastructure, and contribute to writing production-grade software for model inference. This internship is an excellent opportunity to apply your academic knowledge to real-world generative AI projects and agentic systems within a fast-paced, collaborative environment.
In this role, you will get to:
- Support cross-functional teams in understanding business requirements and contribute to designing ML solutions to address those needs.
- Assist in developing and maintaining scalable infrastructure for model training and deployment under the guidance of senior engineers.
- Help develop cloud-native APIs, pipelines, and general software components for model inference.
- Gain exposure to cutting-edge foundation models and assist in building agentic systems from scratch.
- Assist in troubleshooting and resolving issues related to generative AI models and their implementations.
- Contribute to writing and maintaining clear technical documentation.
You'll be successful if you have:
- Currently studying a Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
- A foundational understanding of machine learning concepts and the Software Development Life Cycle (SDLC).
- Good programming skills in Python, and ideally some familiarity with C++ or other languages used in ML applications.
- An awareness of Generative AI concepts and curiosity about real-world AI applications.
- Some exposure to LLM APIs such as OpenAI or Hugging Face through coursework, projects, or self-study.
- Good communication and interpersonal skills to effectively work with team members
Nice to have:
- A basic understanding of REST APIs and git version control; familiarity with CI/CD and MLOps principles is a plus.
- Any exposure to cloud platforms (AWS, GCP, or Azure) is a plus.
- Some familiarity with Docker and containerization concepts is a plus.
This is your chance to build your career in a growing data-driven and AI industry.
APPLY NOW!
Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice
77 weeks ago
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to know our team:
In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and C#, data technologies like Kafka and Spark, and agile development practices. Most importantly, though, we hire great people from around the world and empower them to succeed. Whether building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.
The opportunity:
You will be part of a team of experienced software developers to help integrate with more partners and/or improve existing integrations. We seek a motivated and skilled Contract Software Developer to join our dynamic team for 6 months. The ideal candidate will have a strong sense of ownership through a bachelor’s degree with coding boot camps or self-taught experiences. We value practical experience and a passion for programming, so having personal Git projects is a definite plus. We encourage you to share your portfolios to showcase your pet project that you built during your boot camp.
This role is a 6-month contract based in Bangkok, Thailand, and the candidate who succeeds will be assigned to the projects.
In this role, you'll get to:
- Develop and maintain high-quality software solutions in alignment with project requirements.
- Collaborate with cross-functional teams to understand requirements and technical designs.
- Troubleshoot, debug, and upgrade existing systems.
- Write clean, scalable, and efficient code.
- Participate in code reviews and contribute to best practices and coding standards.
- Stay up-to-date with emerging technologies and industry trends.
What you'll need to succeed:
- Fresh graduates are welcome to apply. Preferably less than two years of experience
- Bachelor’s degree in any stream with coding experience or completing a software engineering-related BootCamp
- Strong written and verbal communication skills in English with great problem-solving skills and attention to detail
- Proficient in one or more programming languages (e.g., Python, JavaScript, Java, C#, Kotlin or similar)
- Proficient in Databases and SQL queries
- Experience with version control systems, preferably Git.
It's great if you have:
- Passion for crafting software and improving your knowledge and skills.
#Bangkok #IT #entrylevel
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
77 weeks ago
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity:
The DevOps department consists of various roles, including DevOps, DevSecOps, and SRE Engineers. The department's main goal is to improve Agoda’s IT systems and the daily lives of all our engineers.
This role is perfect for anyone who wants to make a huge impact and see the multiplying effect of even tiny improvements. In DevOps, we do not just maintain systems or take over boring parts of the software development lifecycle. It is a place to design and coach on best practices, build centralized platforms, evaluate new tools (including AI-powered solutions), onboard open-source solutions, and even write our own sophisticated tools and share them with the community.
This role is a 10-month contract based in Bangkok, Thailand and the succeeded candidate will be assigned to the project.
In this role, you'll get to:
- Implement AI-powered code reviewing assistants: Integrate and manage AI tools to automate code quality checks, providing developers with instant feedback on best practices and security.
- Enhance developer productivity through AI: Evaluate and deploy AI-driven tools to streamline the coding process.
- Design, implement, document, and advocate best practices, templates, and guidelines in an entire SDLC
- Build a DevOps-as-a-service platform to provide services to all Agoda engineers in an automated way
- Utilize and optimize large-scale Kubernetes clusters: Leverage existing Kubernetes infrastructure to build tools for automation, abstraction, and efficient workload scaling.
- Maintain and evolve DevOps services and internal developer portals: Manage core services like version control, container registries, central monitoring, and build systems, while contributing to the development of internal portals to centralize developer resources.
- Build and participate in communities for all things related to software development in Agoda
What You'll Need to Succeed:
- Fresh graduates are welcome to apply. Preferably less than two years of experience.
- Eager to learn and experiment with new technologies, including GenAI and LLMs.
- Passion for automating and testing everything
- Coding skills in a modern programming language (preferably Go, Python)
- Basic knowledge of Development ecosystem: Bash/Git/Docker
It's Great if you have:
- Experience using and managing modern CI systems (Gitlab, Github Actions, Jenkins, CircleCI, TeamCity, etc.)
- Experience or interest in prompt engineering and integrating AI APIs into automation workflows.
- Working Kubernetes knowledge
- Configuration Management (e.x. Ansible, Terraform) experience
- Experience creating CICD pipelines and/or configuration as a code
- Advanced Docker knowledge
- Open Source contributions
#Bangkok #IT #entrylevel
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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80 weeks ago
Job purpose
The Video Project Manager is responsible for overseeing video production projects from concept to completion. This includes receiving briefs, writing scripts, managing filming and editing processes, ensuring timely delivery, and maintaining brand character consistency. The role also requires a commitment to continuous learning in video production to enhance video effectiveness in generating sales and increasing engagement. Additionally, the Video Project Manager is responsible for budget control to meet established targets.
Job Responsibilities
Project Planning and Management:
- Develop comprehensive project plans, timelines, and budgets.
- Coordinate and manage all phases of video production, including pre-production, production, and post-production.
- Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Manage multiple projects simultaneously, prioritizing tasks and deadlines effectively.
Creative Development:
- Collaborate with creative teams to develop compelling video concepts and scripts.
- Provide creative input and guidance throughout the production process.
- Ensure videos align with brand guidelines and achieve marketing objectives.
Team Coordination and Communication:
- Coordinate and manage video production teams, including videographers, editors, and other freelancers.
- Act as the primary point of contact for clients and stakeholders, providing regular project updates and managing expectations.
- Facilitate effective communication and collaboration among team members.
Budget Management:
- Monitor and control project budgets, ensuring cost-effectiveness.
- Negotiate with vendors and freelancers to secure competitive rates.
- Track and report on project expenses.
Quality Control and Improvement:
- Review and approve video drafts, ensuring they meet quality standards and project requirements.
- Implement quality control measures throughout the production process.
- Stay up-to-date with industry trends and technologies to improve video production quality and efficiency.
Performance Analysis:
- Monitor and track the effectiveness of release video.
- Find a way to improve a video for higher performance.
Key Requirements
- Bachelor's degree in Film Production, Media Studies, Marketing, or a related field.
- Proven experience 1years in video project management or a similar role.
- Strong understanding of video production processes and techniques.
- Excellent project management and organizational skills.
- Strong communication and interpersonal skills.
- Proficiency in video editing software and project management tools.
- Ability to manage budgets and timelines effectively.
- Creative mindset with a keen eye for visual storytelling.
- Ability to work under pressure, and to respect deadlines.
- Good understanding of marketing and video for sale concepts is a plus.
- Good English communication is a plus.
Additional Considerations:
- This role requires a proactive and adaptable individual who can thrive in a fast-paced environment.
- The ideal candidate will have a passion for video production and a strong desire to create engaging and effective video content.
- This position will require strong collaboration with the internal marketing team.
80 weeks ago
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
About our Team
At Agoda, our Backend Engineering team builds high-scale, fault-tolerant distributed systems that power a global travel platform serving millions of users daily. We own mission-critical domains across inventory, pricing, booking, payments, and customer/partner platforms. Our systems run with high availability, low latency, and zero-downtime expectations, powered by modern technologies such as Scala, Go, Java, Kotlin, Kafka, and Aerospike, along with strong foundations in CI/CD, automation, and observability. We ship fast—often dozens of releases a day—and design systems that are resilient, self-healing, and built to scale globally.
The Opportunity
As a Staff Backend Engineer, you'll own the design and reliability of a critical service or domain end-to-end — from architecture through production. Beyond writing code, you'll be expected to identify problems before they're assigned to you, make independent calls on ambiguous technical trade-offs within your domain, and raise the technical bar for your immediate team. You'll combine hands-on coding, system design, and technical ownership — accountable for outcomes within your service, and a trusted technical voice when your work touches adjacent teams.
What You will Do
- Design, build, and own scalable distributed systems and microservices within your domain
- Lead development of complex features and technical initiatives end-to-end, within your service or team
- Drive system design, API design, and engineering best practices for your team
- Own scalability, performance, reliability, and fault tolerance of the services you're responsible for
- Optimize high-throughput, low-latency systems
- Proactively identify gaps, risks, or improvement opportunities in your domain, and drive them to resolution without waiting to be asked
- Make independent architectural and technical trade-off decisions within your service's scope, and be accountable for the outcomes
- Collaborate with adjacent teams when your service's boundaries or dependencies require it, and raise engineering standards within your own team
- Partner with your product and business stakeholders to translate business needs into technical priorities, and technical constraints into business context
- Stay hands-on with coding and system design
- Mentor engineers on your team with a structured approach, supporting their growth
- Handle production issues within your domain, drive RCA, and lead follow-through improvements
What We’re Looking For
Technical
- 8–12 years of backend engineering experience
- Strong experience building and owning distributed systems at scale, within a service or domain
- Expertise in: Java, Kotlin, Scala, or Go
- Strong understanding of microservices architecture, REST APIs & system design, SQL/NoSQL databases, and performance, scalability, and concurrency
- Strong coding and problem-solving ability
Beyond the technical bar:
- A track record of taking ownership beyond your assigned tasks — initiatives you drove within your domain because you saw the need, not because you were told
- Comfort making decisions under ambiguity and owning the consequences, technical and business, within your area of ownership
- Experience communicating trade-offs to both engineers and non-technical stakeholders, adjusting your framing accordingly
- Demonstrated impact mentoring or growing engineers on your team, with concrete outcomes, not just informal help
Nice to Have
- Experience building large-scale consumer or marketplace platforms
- Exposure to event-driven systems (Kafka, RabbitMQ)
- Experience with NoSQL databases (Cassandra, MongoDB, Aerospike)
- Familiarity with cloud (AWS/GCP), CI/CD pipelines
- Experience working in Agile/Scrum environments
This position is based in Bangkok, Thailand (Relocation Provided)
#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #CapeTown #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #HongKong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #NewYork #Oslo #Paris #Riga #SaintPetersburg #SanFrancisco #SanJose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #TelAviv #Toronto #Vancouver #Vilnius #Warsaw
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
On-siteFull-time81 weeks ago
Responsibilities/Authorities
Key Responsibilities:
- Ensure team achieves SLA targets in accordance with Accenture and client invoicing procedures.
- Perform specific projects/tasks before full-time deployment, providing an overview of General Accounting services and understanding client business, systems, processes, and procedures.
- Assist client business units in closing financial books for period-end (Month/Quarter/Year) and reporting financial results.
- Reconcile assigned accounts in General Ledger to their independent source.
- Process periodic/regular journals based on client instructions or ad hoc requests, following prescribed checks.
- Assist in financial control over books by performing prescribed checks.
- Prepare reports or financial information for client use.
Other Responsibilities:
- Responsible for financial accounting and reporting impacting key components of client’s financial statements.
- Prepare, coordinate, and review financial accounting analyses and journal entries.
- Analyze transactions, explain variances, and identify potential problems and solutions.
- Manage/monitor accounting close responsibilities.
- Share process knowledge and best practices within the team and across the engagement.
- Develop and maintain documentation on projects and team assignments.
- Identify, recommend, and implement process improvements.
- Demonstrate analytical and problem-solving skills.
- Coordinate and contribute to accounting processes.
- Adapt to changing business environments and revise accounting processes accordingly.
- Maintain awareness of client’s business, operational activities, and processes.
- Proficient in client’s financial systems and desktop applications.
- Maintain strong technical accounting skills and process skills.
- Ensure accuracy of accounting data and comprehensive account analyses.
- Meet assigned monthly, quarterly, and year-end reporting targets.
- Participate in system enhancements development and installation when required.
- Ensure compliance with financial accounting and regulatory requirements, and client accounting policies and procedures.
- Communicate relevant information timely and appropriately.
- Manage client expectations and interact professionally within Accenture and with client contacts.
- Work independently with minimal supervision and as part of a team.
- Adapt to new processes, concepts, and skills.
Qualification/Experience
Qualified Accountant, minimum 2 years accounting experience, or qualified by experience
Others
- Skills in Vietnamese and English
- Energetic and enthusiastic
- Clear communicator
- Professional manner and appearance
- Confident but tactful
- Calm under pressure
- Positive attitude and “can do” approach
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time83 weeks ago
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
As a Team Lead, you will be:
- The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.
Your role requires the following responsibilities –
- Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
- Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
- SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
- Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
- Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
- SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
- Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
- Performance Reporting:
- Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
- Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
- Attendance Tracking: Accurately track team attendance for billing purposes.
- Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
- Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.
The following skill are required to perform this role-
- Resilience:
- Strong coping, emotional resilience, and stress-management skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong knowledge of content policies, community guidelines, and online safety practices
- Leadership and Management Skills:
- Strong leadership qualities to guide and motivate team members.
- Ability to delegate tasks effectively and manage workloads.
- Decision-making skills to resolve conflicts and make tough choices.
- Time management and organizational skills to prioritize tasks and meet deadlines.
- Communication Skills:
- Excellent verbal and written communication skills to convey information clearly and concisely.
- Active listening skills to understand team members' concerns and provide effective feedback.
- Problem-solving and Critical Thinking:
- Analytical skills to identify issues, assess situations, and find practical solutions.
- Ability to think critically and make informed decisions under pressure.
- Performance Management:
- Skill in setting performance goals and monitoring team members' progress.
- Capacity to provide constructive feedback and coach team members for improvement.
- Ability to conduct performance evaluations and implement performance improvement plans.
- Technical / Domain Proficiency:
- Strong understanding of the relevant business process and industry-specific tools.
- Proficiency in using software and systems necessary for team operations.
- Ability to analyze data and generate meaningful insights to drive performance improvements.
- Conflict Resolution:
- Capability to manage conflicts within the team and mediate disputes.
- Skill in maintaining professionalism and promoting harmony in challenging situations.
- Adaptability and Flexibility:
- Openness to change and ability to adapt to evolving business requirements.
- Flexibility to manage unexpected challenges and adjust plans accordingly.
- Client and Stakeholder Management:
- Strong interpersonal skills to interact with clients and stakeholders.
- Ability to understand client expectations and manage relationships effectively.
- Attention to Detail:
- Thoroughness in reviewing and validating work for accuracy and quality.
- Ability to identify process gaps and areas for improvement.
- Ethical and Professional Conduct:
- Adherence to ethical standards and professionalism in all interactions.
- Commitment to maintaining confidentiality and data security.
- Emotional Intelligence:
- Awareness of and ability to manage emotions, both for oneself and when interacting with team members.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
83 weeks ago
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to Know our Team:
The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills.
The Opportunity:
Lead engineer is the key role in our technology organization working together with individual contributors and senior leadership. Our Lead engineers are heavily involved in the hiring and mentoring process and are the go-to people who design and implement new systems and components. We are looking for people who are passionate to take on more responsibility and driving major architectural changes in Agoda. It’s expected from you in this role as Lead engineer to push Agoda forward technically by adopting new technologies and setting higher standards.
In this Role, you’ll get to:
- Maintain ownership and responsibility of mission critical systems.
- Be hands on – build high volume platforms using cutting-edge technologies like React and GraphQL
- Mentor and coach other software engineers
- Be a major contributor to our agile and scrum practices
- Design and lead crucial technical projects and initiatives cross teams and departments
- Stay on the leading edge of technical know-how, industry trends and drive technical innovations
What you’ll Need to Succeed:
- 12 years+ of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc., with a minimum of 3 year experiences as a Tech Lead
- B.S. in Computer Science or quantitative field; M.S. preferred
- Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development
- Excellent HTML/CSS skills – you understand not only how to build the data, but how to make it look great too
- Excellent understanding of object-oriented JavaScript, TypeScript
- You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
- Great communication and coordination skills
- Excellent analytical thinking and problem-solving skills
- You have a good command of the English language.
It’s Great if you have:
- Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
- Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc).
- Working Experience with Containers and Dockerization, also K8S is a plus
- Knowledge and hands on experience in CI/CD solutions would be a plus
- Strong experience in all aspects of client-side performance optimization,
- Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
- Experience in multiple front-end platforms including iOS, Android, Web, and API services
- Have worked on an app or internet company that is at scale with large numbers of users and transactions per second
- Have experience in a data driven company with experience analyzing and working with Big Data
- Lead teams and greenfield projects solving large system problems
- Worked on global projects serving world markets with distributed data centers and localization of the front end and data
This position is based in Bangkok, Thailand (Relocation Provided)
#bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 #LI-TN1
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
84 weeks ago
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Bring Your Talent to Asia’s Tech Hub! Join Agoda in Bangkok as a Staff Software Engineer (Full Stack)
Are you a seasoned developer ready to drive global impact? Join a diverse team of top engineers from 50+ countries at Agoda, right in the heart of vibrant Bangkok. We offer a world-class relocation package, genuine career growth, and an opportunity to architect systems that touch millions of users daily.
Why Agoda & Why Bangkok?
- Truly International: Collaborate in a multicultural, English-speaking team with colleagues from every continent.
- Global Impact, Cutting-Edge Problems: Design, build, and scale high-performance systems for a worldwide audience.
- Bangkok Lifestyle: Dynamic city with excellent food, travel, and expat life, plus lower cost of living.
The Impact You’ll Make
- Lead full-stack architecture and system design for features used by millions of customers
- Own complex end-to-end systems — from React-based frontend to backend microservices — and mentor high-performing teams
- Design and evolve Backend-for-Frontend (BFF) layers that aggregate downstream services into optimized, UI-friendly contracts
- Guide technical decisions across several squads, driving engineering excellence
- Collaborate with Product and Design to deliver cohesive, user-centered solutions at scale
What We’re Looking For
- 8+ years of experience in software engineering (web, backend, or full stack)
- Frontend: Hands-on proficiency with React and its ecosystem — Next.js (SSR/SSG), TypeScript, state management (Redux, Zustand, or similar), component libraries, and build tooling (Webpack/Vite)
- Backend: Expertise in Java, Kotlin, or .NET; comfort designing microservices and REST/gRPC APIs
- BFF / middleware: Experience building and owning Node.js/TypeScript BFF layers that sit between frontend and core services, including API aggregation, response shaping, and auth handling
- Solid understanding of frontend performance fundamentals: Core Web Vitals, code splitting, lazy loading, and rendering strategies (CSR vs SSR vs ISR)
- Familiarity with testing approaches across the stack — unit, integration, and E2E (Jest, Cypress, or Playwright)
- Proven experience leading end-to-end architecture on high-traffic platforms
- Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems
What We Offer
Full Relocation and Onboarding Support:
- Visa sponsorship for you and your family
- Flights, settling-in allowance, and temporary housing
- Dedicated relocation and settling-in advisors
- Relocation buddy program and community events
Family & Expat Benefits:
- Partner & children support (school search, legal, etc.)
- International health insurance
- Flexible home visit support
Agoda Perks:
- Hybrid working (Bangkok HQ)
- Professional growth and learning budget
- Employee resource groups for every culture and background
Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/
Agoda’s Engineering Blog: https://medium.com/agoda-engineering
This position is based in Bangkok, Thailand (Relocation Provided)
#bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 #LI-TN1
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Full-time84 weeks ago
Company: Nissan Motor (Thailand) Co., Ltd.
Working Location: Rajanakarn Building, Sathorn, Bangkok, Thailand
Hiring Condition: Permanent
Job Description
- Legal (Agreement) Section Head's main role is to manage and control all legal related work in relation to the group companies’ business in order to procure and protect the rights and benefits and prevent any in compliance risks, including but not limited to review and draft all type of contracts as well as discuss and negotiate with counter parties.
- Review legal documents, as well as contact governmental offices.
- Conduct research on legal issues and provide knowledge and awareness to management, colleagues, group companies, business partners and related suppliers or service providers.
- Update and educate other departments of related new laws or regulations.
- Translate related legal documents.
- Provide legal advice to and cooperate with other departments and all group companies including other affiliates worldwide.
- Interpret and update laws, legal documents and agreements.
- Manage and secure all required business licenses and privileges.
- Evaluate risks and prepare countermeasures.
- Complete all assignments as shall be assigned by superior or necessary for the company.
- Escalate and report all works to the superior and relevant colleagues on timely manner.
Qualifications
- Bachelor’s or Master’s Degree of law.
- Good command of English both written and spoken.
- Experience in contract drafting and reviewing for at least 7 years.
- Experience in corporate and commercial laws.
- Problem solving attitude, service mind, and transparent.
- High sense of responsibility, able to work under pressure and limit of time.
- Ability to communicate clearly, effectively and confidently in writing and verbally.
- Experience of working with deadline and excellent time management skill.
Legal Area Experience to be considered:
- Commercial Contracts;
- Manufacturing and supply agreements;
- Joint venture, Strategic partnership agreements;
- Procurement;
- Distributorship Agreement;
- Consumer Protection laws;
- Advertising, Marketing/ Sales and consumer issues;
- Data Privacy Law;
- Competition law/regulatory matters;
- Antitrust law/ regulatory matters;
- Basic Intellectual property;
- Basic employment and labor matters;
- Basic Property laws;
- Basic Corporate Law
If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
“Only shortlisted candidate will be contacted for an interview”
For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
Why Nissan?
You will definitely get the right answers why you should join us through watching the video on YouTube.
Bangkok Thailand
On-siteFull-time85 weeks ago
Role Description
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Role Details
- Review, classify and/or remove content according to client guidelines, using specific tools and channels
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Basic Qualifications/Skills Needed
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, Tamil & English skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- Deep familiarity and passion for the internet, internet platforms, and internet culture
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
- Ability to work well individually and as part of a team
- Ability to work differing rotations/shifts and non-standard work hours
- Flexibility in meeting changing business needs in a fast-paced environment
- Commitment to quality, efficiency, and effectiveness
- Previous business process outsourcing, customer service, or content moderation experience is a plus
- Shift timings/requirements to work weekends and holidays
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
RemoteFull-time86 weeks ago
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
-
Design, build, and maintain backend services and RESTful APIs powering compliance and analytics products
-
Own features end to end, from technical design through deployment and monitoring
-
Build data pipelines that ingest, normalise, and index on-chain activity across multiple blockchains
-
Contribute to the architecture of new compliance capabilities — you'll be in the room where the approach gets decided, not handed the outcome
-
Model data and optimise queries against relational and NoSQL stores at scale
-
Work directly with compliance and product specialists to translate regulatory requirements into technical design
-
Improve reliability, observability, and performance of services already in production
-
Use AI-assisted development tooling as part of your normal workflow to raise output quality and speed
Requirements:
- 3+ years building production backend systems in Java
-
Strong command of Spring Boot, JVM fundamentals, concurrency, and memory behaviour
-
Solid SQL and data modelling; practical experience diagnosing slow queries
-
Experience designing and operating web-facing services at scale — request handling, caching, rate limiting, idempotency
-
Working proficiency in both Chinese and English, spoken and written
-
Fluent, daily use of AI coding agents such as Claude Code or Codex, with a clear view of where they help and where they need supervision
-
Comfortable owning code you did not write, and reading unfamiliar codebases quickly
-
Genuine interest in the problem space — compliance products reward engineers who care why a rule exists, not only what it says
Preferred:
-
A self-starting, exploratory mindset — you investigate problems before being asked to, and you go looking for the answer rather than waiting for a ticket
-
A willingness to contribute to how the industry develops, and to speak up with constructive proposals when you see a better way — we want engineers who challenge the design, not only implement it
-
AWS in production: ECS/EKS, RDS, S3, SQS, IAM, CloudWatch
-
Blockchain or crypto exposure — node RPC integration, on-chain data indexing, wallet or transaction infrastructure
-
Kafka or similar streaming platforms
-
Prior work in a regulated environment: financial services, payments, AML/KYC, or RegTech
-
Familiarity with FATF Travel Rule, sanctions screening, or transaction monitoring concepts
Why this role
Web3 compliance is one of the few areas where the engineering problem and the regulatory problem are genuinely unsolved together. The products you build here are used by exchanges, VASPs, and regulators, and the design choices you make have reach well beyond a single codebase. If you want work where the technical difficulty and the significance are both real, this is that.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Full-time86 weeks ago
Key Duties and Responsibilities:
Help improve the quality and safety of online content by analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. The analyst will also be responsible to fulfill the base metrics for efficiency and effectiveness (Quality, Consistency) that is used to train machine learning models.
- Become and remain knowledgeable about the Client's products and policies
- Make well-balanced decisions and personally driven to be an effective advocate for the platform's community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Review content within agreed turnaround times and standards of quality
- Identify inefficiencies and improvement opportunities in workflows and suggest solutions or recommendations
- Recognize trends and patterns, and escalate issues that may affect the delivery of work in a timely manner
Qualifications:
- Preferred Bachelor’s Degree any field
- Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
- Familiar and/or proficient in using social media applications
- Passionate about the Internet and has high level of proficiency in utilizing search engines
- Has good attention to detail and able to work analytically within a problem-solving environment
- High affinity and cultural awareness of political/social situations regarding the relevant market/region that will be supported by the Analyst, which is critical for decisions
- Should clear English language proficiency test
- Able to adapt to continuous change
- Flexible in cyclical work schedule
Work Conditions:
- Dynamic and fast-paced working environment
- Shifting schedule including work hours at night
- Overtime may be required
- We work on Public Holidays
- Wellness support and one on one sessions with wellness coaches
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Responsibilities:
••Responsible for the client side of the service.
••Implement a complete user interface in the form of a mobile, hybrid app and desktop web app.
••Create modules and reusable components and coupling them together into a functional app.
••Assist in doing animations, CSS, responsive design and final HTML output if needed.
••Work in a team with the back-end developer, and communicate with the API using standard methods.
•Bachelor's Degree in Information Technology, Computer Science or other relevant fields
•At least 3 years relevant experience
•Extensive experience in AngularJS
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Responsibilities:
••Responsible for the client side of the service.
••Implement a complete user interface in the form of a mobile, hybrid app and desktop web app.
••Create modules and reusable components and coupling them together into a functional app.
••Assist in doing animations, CSS, responsive design and final HTML output if needed.
••Work in a team with the back-end developer, and communicate with the API using standard methods.
•Bachelor's Degree in Information Technology, Computer Science or other relevant fields
•At least 2 years relevant experience
•Extensive experience in AngularJS
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
*Please note that this role is remote type of work and you will be working on shift rotational basis
Role Description
This role will support the Media & Community Partnerships team to handle high-priority partner issues and work with stakeholders to drive long-term solutions. Demonstrable experience working with sensitive issues and communicating through internal and external stakeholders is a must for this role. A strong understanding of process development and implementation is beneficial.
Responsibilities
- Own resolving partner issues by using all available tools and resources.
- Work closely with internal teams to troubleshoot and solve issues experienced by our partners
- Communicate effectively with partners to understand their issues and route to the appropriate channel for resolution
- Solicit, organize and contextualize product feedback from partners
- Manage ticket flow and communications across multiple teams
- Assess, quantify and implement workflow improvements to scale out support
Qualifications
- 1-2 years of experience in issue resolution/ incident management
- Ability to work independently and solve partner issues without oversight
- Ability to analyse data and make informed recommendations
- Knowledge of Google Spreadsheets and Microsoft Excel
- Exceptional written and verbal communications skills
- Ability to work cross-functionally and across multiple time zones and functions
- Standout executor with attention to detail, strong organizational skills, and ability to drive results
- Advanced level of written and & spoken English
- Previous experience of working in the media industry would be an advantage
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Work with the business and gather requirements and specifications.
Develop, build, test and maintain mobile applications.
Brainstorm new ideas, improve UX/UI and fix bugs.
Perform troubleshooting and resolving of production issues
Write presentation-tier HTML/CSS/JavaScript, using libraries and plug-ins where necessary
Ensure optimization of the mobile applications developed
Work closely with the Mobile Architects, UX/UI Designers and other team members
Bachelor’s degree in computer science, Information Security, Computer Engineering, or any related.
Experienced candidate: having at least 1 year of hands-on experience developing and implementing mobile applications.
Fresh graduates are welcome to apply.
Experience in mobile web development using Swift, Kotlin, HTML, CSS, JavaScrip, Android Studio
Knowledge and/or experience in Android / iOS development
Good understanding of UI/UX concepts for mobile devices.
Good working experiences in C / C++ / C# / Java or other Object-oriented programming
Experience in local testing using Appium, Cucumber or SeeTest for native app testing tools
Familiarity with publishing of beta app through TestFlight / HockeyApp.
Familiarity with Agile/Scrum delivery methodology; rapid prototyping is a plus.
Ability to work creatively with an analytical mindset in a problem-solving environment
Ability to work in a fast paced and dynamic Client environment
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Job Description
- Assist in identifying solutions to more complex DRO related queries
- Provide quality risk review service and consistently meet SLA targets while always focusing on resolving cases efficiently and utilizing time productively
- Assist users with DRO process workflows
- Identify, recommend and implement process improvements
- Communicate relevant information on a timely basis to Agents & Team Leads and escalate issues or complex delivery items when required
- Mentoring new and junior agents on best practices
Required Skills & Experience
Strong work ethic, taking personal accountability for accuracy and high-quality outputs and demonstrating integrity to core team values
Positive, target delivery focused attitude and experience of a service delivery environment desirable
Excellent time management skills and able to proactively and independently manage workload and targets
Excellent interpersonal skills and the ability to express ideas and concepts both orally and in writing, recognizing the audience and communicating appropriately
Familiar with MS Office and able to manage multiple tools / web browsers at one time
Excellent Problem Solving and Organisation Skills
Team player capable of proactively learning on the job, sharing information and skills in a global team environment and support junior members of the team
Required Skills & Experience
- Fluent in English (reading, writing, speaking)
- Able to work as night shift, 5 days/ week
- Bachelor's degree
- Strong work ethic, taking personal accountability for accuracy and high-quality outputs and demonstrating integrity to core team values
- Positive, target delivery focused attitude and experience of a service delivery environment desirable
- Excellent time management skills and able to proactively and independently manage workload and targets
- Excellent interpersonal skills and the ability to express ideas and concepts both orally and in writing, recognizing the audience and communicating appropriately
- Familiar with MS Office and able to manage multiple tools / web browsers at one time
- Excellent Problem Solving and Organization Skills
- Team player capable of proactively learning on the job, sharing information and skills in a global team environment and support junior members of the tea
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Job Description
- Assess the quality of analysts on the project
- Meet volume and quality targets for all quality assurance audits
- Develop and maintain knowledge of client and their business needs processes
- Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements
- Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings
- Take accountability for effectively handling escalations
- Identify root causes for business related issues and recommend solutions to improve overall client satisfaction
- Assist with monitoring and tracking incidents to ensure timely resolution
- Deliver individual and group feedback, provide coaching sessions, motivating and encouraging analysts to improve performance
Required Skills & Experience
- Fluent in English (reading, writing, speaking)
- Able to work as night shift, 5 days/ week
- Bachelor's degree
- Previous experience evaluating quality preferred
- Proven commitment to quality in work
- Strong attention to detail
- Ability to explain information and concepts clearly and succinctly for others to easily understand
- Ability to read and interpret policy process maps accurately
- Proactive nature, with a strong work ethic and eagerness to take initiative and go the extra mile
- Resourcefulness, critical creative thinking, and problem solving skills
- Flexibility and adaptability e.g. learning new processes, policy changes
- Demonstrated ability to work as part of a team, adding a positive attitude and business focus
- Ability to effectively manage time and work in a fast paced, deadline driven environment
- Fluency in social media platforms
- Proficiency with Microsoft Office, particularly Excel e.g. Pivot Table, VLOOKUP, Macros
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Full-time86 weeks ago
Responsibilities:
••Responsible for the client side of the service.
••Implement a complete user interface in the form of a mobile, hybrid app and desktop web app.
••Create modules and reusable components and coupling them together into a functional app.
••Assist in doing animations, CSS, responsive design and final HTML output if needed.
••Work in a team with the back-end developer, and communicate with the API using standard methods.
•Bachelor's Degree in Information Technology, Computer Science or other relevant fields
•At least 3 years relevant experience
•Extensive experience in AngularJS
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
