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Meet the Team Our team is a passionate group of professionals dedicated to accelerating innovation in high-speed optical transceiver testing. We thrive on collaboration across hardware, software, and product disciplines to ensure quality and efficiency in every phase of product ramp-up. Leveraging advanced automation and AI-driven tools, we continuously enhance test coverage and operational excellence. Together, we tackle challenges with resilience and creativity, driving improvements that directly contribute to faster time-to-market and customer satisfaction. Joining us means becoming part of a forward-thinking team that values technical expertise, problem-solving, and a commitment to delivering impactful results. Your Impact: - Lead new product test capacity fast ramp up in early mass production phase, work with product engineering and design team to drive yield improvement and test time reduction. - Lead cost effective, high efficiency test solution development for high volume products. - Maintain and improve automated test systems and software tools to increase test coverage and efficiency. - Lead troubleshoots test station\product related issues. identify high failures items and ensure issues are resolved by drive to root cause - Support product engineering team to debug NFF and RMA troubleshooting. - Document test procedures, results, and provide detailed reports to stakeholders. - Test process yields monitoring and SPC on a time basis. Minimum Qualifications: - Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or a related field. - 5+ years of experience supporting optics product testing, with the capability to independently develop full test systems. - Proficiency in software engineering principles and techniques, including programming algorithms, source control, deployment techniques, and multi-threading. - Strong experience using TestStand, LabVIEW, and Python for automating test scripts - Proven experience with optics test systems, equipment, and fixtures. - Deep understanding of Gauge Repeatability and Reproducibility (GRR) and Statistical Process Control (SPC) for qualifying and monitoring Automated Test Equipment (ATE). - Experience working with test systems that interact with automated handlers, alignment, or similar equipment in a high-volume environment. - Excellent verbal and written communication skills. Preferred Qualifications - Expertise in developing cost-effective, high-efficiency test solutions for high-volume products. - Advanced skills in maintaining and improving automated test systems and software tools to increase test coverage and efficiency. - Demonstrated ability to troubleshoot test station and product-related issues, driving root cause analysis and resolution. - Experience supporting product engineering teams with debugging No Fault Found (NFF) and Return Material Authorization (RMA) troubleshooting. - Experience developing a common test platform. - Familiarity with additional automation or data analysis tools beyond JMP and SQL. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Meet The Team We are a high-performance, Thailand-based team of Cisco Account Executives dedicated to redefining the commercial sector. From securing strategic footholds in major accounts and outmanoeuvring competitors through superior observability and AI-native networking, our mission is clear: to deliver excellence and FUEL GROWTH. Your Impact As a Partner Account Executive for the SMB & Mid-Market segment at Cisco Thailand, you will hold a sales role responsible for driving growth and managing the SMB territory. You will collaborate closely with our distributors to build a robust run-rate engine by leveraging Cisco's Partner Program and the tier-2 partner ecosystem. You will also need to cultivate and expand strategic relationships with key Partners who drive growth in the SMB and Mid-Market segments. Aligning their business priorities with Cisco's comprehensive technology portfolio and go-to-market strategy is critical. By leveraging market insights and industry trends, you will position Partners to capitalize on emerging technologies, lead demand generation initiatives, and create differentiated customer solutions. Additionally, you will explore new growth streams by engaging with emerging segments such as hyperscalers and IoT. United by Cisco's core values, you will help maintain a healthy sales pipeline, consistently meet targets, and support partners & clients in thriving within a rapidly evolving market. Together, we are committed to building lasting relationships and making a meaningful impact for Cisco and our customers. Key roles/responsibilities - Quota Achievement: Drive sales execution to consistently achieve and exceed assigned quota targets within the SMB and Mid-Market territory. - Strategic Advisory: Build and maintain trusted advisor relationships with strategic partners to align their business models with Cisco's growth objectives and execute strategic partner account plans focused on business transformation, capability development, and GTM strategies. - Channel Expansion: Scale the run-rate engine through distributors and expand into emerging channels, including MSPs, IoT, and hyperscalers. - Market Intelligence: Anticipate industry disruptions and competitive trends to advise partners on future-ready technology and "Get Well" strategies. Minimum Qualifications - 5+ years of sales, account management, or partner management experience. - 5+ years of experience working with channel partners, distributors, or within a technology ecosystem. Preferred Qualifications - Understanding of sales and channel dynamics, with experience in commercial, enterprise, or public sector account management. - Experience working with distributors is an advantage. - Bachelor's Degree. - Strong ability to build trust and credibility with partner executives and sales teams, serving as a mentor and resource in positioning solutions to customers. - Excellent listening, communication, and influence skills with a proven track record of building strong executive relationships. - Strategic thinker with the ability to collaborate, drive initiatives, and deliver results in a fast-paced environment. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Meet the Team At Cisco Security, our vision is to empower the world to achieve its full potential, securely. We accomplish this by delivering effective security solutions and becoming the most trusted partner for our customers. With Cisco Security, if it's connected, it's protected. Our sales team, renowned for being best-in-class, is driven by a passion for safeguarding our customers in an ever-evolving landscape of cyber threats. Join us as we shape the future of networking and security together. Your Impact In this role, you will be a highly motivated, entrepreneurial-minded sales professional with a keen interest in cybersecurity. Your goal will be to enhance security resilience for our customers and communities. As a natural self-starter with a competitive mindset, Cisco Cybersecurity Account Executives excel at building strong executive and internal relationships through effective planning and accountability. You will proactively seek opportunities to position Cisco's comprehensive security portfolio and cross-sell with all Cisco solutions to maximize security value for customers and partners. - Develop and lead security account plans and strategies for each assigned region and its accounts, leveraging all available resources (executive sponsors, marketing, technical, services, Cisco on Cisco, etc.). - Drive double-digit revenue growth through identifying new projects, creating opportunities, and securing business attachments. - Accurately forecast and report activities in line with expectations using Salesforce.com. - Identify major projects within large accounts and lead initiatives to maximize product and services revenue across the account base. - Provide customers and partners with appropriate pricing and configurations tailored to their needs. - Forge high-level relationships within critical strategic accounts to secure incremental product and service business. - Collaborate closely with technical resources to ensure technical excellence in all positioning, competitive analysis, proposals, and exchanges. - Team up with the Cisco Channel Team and authorized channel partners on new and existing sales opportunities, leveraging their capabilities when appropriate. - Apply solution-selling methodologies to boost corporate revenue growth, with a proven track record of closing both tactical and strategic opportunities. Experience with MEDDPICC is a plus. Minimum Qualifications - Possess a minimum of 5+ years of overall sales experience, with at least 3+ years dedicated to selling security solutions. - Managing sales through channels and building and growing channel relationships to sell Security products - Experience managing the full sales cycle: prospecting to closing deals. - Highly motivated with a competitive nature, tenacity, and drive. - Excellent communication and time management skills, adept at prioritizing multiple tasks. Preferred Qualifications - Comprehensive knowledge of the Security Market. - Experienced in selling network security solutions (e.g., Intrusion Detection, Firewall, VPN) and SaaS security offerings. - Experienced in managing large deals and executing account and partner plans across geographic territories. - Capable of building and implementing an account plan that incorporates a total systems-based security approach. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Meet the Team: You'll be part of the Component Quality & Technology (CQT) within the Global Supplier Management (GSM) organization in Cisco’s Supply Chain Organization. CQT is a key hub of technical innovation in Cisco. Members of the organization focus on evaluating and developing new technologies to enable sustained product differentiation. You will be a part of a diverse team that seamlessly blends different levels of expertise in several areas of semiconductor and systems design combining traditional knowledge with groundbreaking data analytics techniques to tackle increasingly sophisticated problems. You will regularly engage with Cisco Business Units as your partners and customers, Suppliers of the commodity space you are managing and extended Supply Chain functions including Global Supply Management, Product Operations and Global Manufacturing Organization. Your Impact: We are looking for a highly motivated professional with a strong background in Printed Circuit Boards (PCB) to join our team. In this role, you will collaborate with various Cisco teams and industry partners to help develop next-generation PCB solutions and ensure these solutions meet Cisco’s high standards. Key Responsibilities: - Partner with Cisco development engineers, commodity teams, and suppliers to create innovative PCB solutions. - Contribute to the development of PCB commodity strategy. - Participate in the supplier selection process. Assess and qualify PCB suppliers. Take part in technical and process audits of suppliers as needed. - Lead PCB failure analysis and drive containment, corrective actions, and risk assessment. - Work closely with manufacturing and engineering teams to resolve complex technical issues. - Collaborate with cross-functional teams across the organization. Effectively communicate complex technical concepts and solutions. Minimum Qualifications: - Possess Engineering/Chemistry/Material degree or equivalent, plus 10+ years PCB manufacturing experience. - Solid understanding and direct experience in PCB design specifications and requirements, qualification, manufacturing fabrication and test, coupled with familiarity of materials (laminates and resins) and reliability knowledge and experience. - Competency in failure analysis techniques such as FMEA, 8D/Corrective Action, Fishbone IFD, Cause and Effect Analysis, Design of Experiments (DOE), and risk assessment. - Experienced in managing supplier relationships and implementing corrective actions and rigorous quality control measures to ensure product standards and reliability are consistently met. Preferred Qualifications: - Strong problem solving and conflict resolution skills along with customer focus, decision-making, influencing and ability to meet deadlines. - Familiarity with key areas of the interconnect design including Mechanical Engineering, Manufacturing, Signal Integrity. - Lead multiple technical projects and manage day-to-day work while also focusing on long term goals - Focused on teamwork and collaboration, participating in and leading cross organizational projects. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

What You'll Do - Serve as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions with customers' strategic goals and business needs to drive incremental revenue growth and recurring revenue. - Own the end-to-end sales cycle, from prospecting and qualification through proposal, negotiation and close, while building and maintaining a high-quality pipeline to achieve revenue goals. - Orchestrate multi-faceted, highly complex deal cycles involving multiple stakeholders and buying personas across areas such as security, infrastructure, applications, cloud and IT operations. - Build trusted relationships with C-suite executives, senior technology leaders and key decision-makers, influencing strategic decisions by leveraging SaaS, cloud, cybersecurity and observability market insights. - Develop a deep understanding of customers' business models, strategic priorities, risks and opportunities to identify new land and expansion opportunities and drive long-term value realization. - Develop and own strategic account plans and relationship maps, applying customer, competitor and market insights to identify opportunities for Splunk portfolio growth. - Cultivate strong knowledge of the security, observability and cloud/SaaS landscape, identifying shifts in market dynamics and the competitive landscape to provide strategic recommendations to customers and internal stakeholders. - Conduct business and technical evaluations to ensure proposed solutions align with customers' business objectives and demonstrate clear long-term value and ROI. - Lead executive-level engagements and complex commercial negotiations, balancing pricing, service levels, contractual commitments and customer requirements to secure mutually beneficial agreements. - Expertly navigate commercial, legal, procurement and technical requirements and risks throughout the sales process. - Build and manage accurate sales forecasts, leveraging CRM data and business intelligence tools to set weekly, monthly and quarterly commitments and maintain strong pipeline and sales hygiene. - Collaborate closely with Splunk portfolio sellers and cross-functional teams including Sales Engineering, RevOps, Finance, Legal and Procurement to drive successful customer outcomes and improve sales execution. - Develop and leverage relationships with partners, distributors and the broader ecosystem to identify new opportunities, extend customer reach and accelerate deal progression. - Maintain comprehensive knowledge of Splunk's products, services and solutions and ensure alignment with Splunk's GTM processes, tools and methodologies. - Drive sustained Splunk portfolio and account growth, customer retention and incremental annual contract value (IACV). Who You Are - You have 8+ years of relevant enterprise technology sales experience with a Bachelor's degree, 6+ years with a Master's degree, or 3+ years with a PhD. - You have a proven track record of success in enterprise software, SaaS or platform sales, ideally selling solutions that engage multiple technical and business buying personas. - You have demonstrated experience building pipeline and creating new opportunities, as well as developing and expanding existing strategic accounts. - You are experienced in managing complex, multi-stakeholder enterprise sales cycles from prospecting and qualification through negotiation and close. - You have established credibility engaging C-suite executives and senior leaders across functions such as applications, infrastructure, cloud and/or cybersecurity. - You bring strong sales discipline gained within a structured enterprise technology environment, including pipeline management, forecasting, account planning, regular business reviews and consistent CRM hygiene. - You have experience using Salesforce (SFDC) or comparable CRM platforms to manage opportunities, pipeline and forecasts. - You have experience selling through and collaborating with partners, distributors and channel ecosystems as part of an enterprise sales strategy. - You possess strong commercial acumen and are comfortable navigating complex pricing, procurement, legal and contractual discussions. - You have the ability to understand and articulate the business and technical value of complex technology solutions, including their long-term value and ROI in the customer's environment. - You demonstrate strong knowledge of enterprise technology trends, with experience in cloud/SaaS, cybersecurity, observability, infrastructure or application platforms highly valued. - You have experience developing trusted customer relationships within relevant industries such as Energy, Healthcare, Retail, Conglomerates and/or Public Sector. - You demonstrate a consistent track record of performance, professional growth and self-development, with evidence of increasing responsibility, scope or achievement throughout your career. - You are ambitious, proactive and comfortable operating in a highly accountable, performance-driven sales environment. Preferred Qualifications - Experience selling cybersecurity, observability, cloud or other enterprise platform solutions. - Established relationships with senior technology decision-makers within relevant strategic accounts or industry sectors. - Experience working within a global enterprise technology organization and operating within rigorous forecasting, QBR and GTM processes. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Responsibilities: The Partner Cost Manager is responsible for end-to-end cost management across manufacturing partners, encompassing quotation validation, pricing negotiation, cost structure optimization, and profitability assurance. This role serves as a strategic cross-functional liaison—collaborating closely with Engineering, Finance, IE, Program Management, and Contract Manufacturers (CMs)—to ensure seamless capacity ramp-up, operational excellence, transparent CM cost reporting, and disciplined profitability control. •Create short-term (quarterly) and long-term (annual/3-year) capacity plans, including resource allocation, scaling strategies), turn Capacity plan to Capex plan and align with Finance on execution •Prepare and present capacity reports, insights into the management team to support data-driven decision-making •Weekly capacity dashboard review, capacity progress update, gap analysis and coordination with multiple teams •CM spending, Yield/Scrap and transformation cost on a weekly/monthly/quarterly basis tracking and analytical •Daily CM offline spending quotation reviewing, price/cost comparison, cost database build, purchase requisition submission •Makes plan and works with team to collect and drive cost reduction projects in a quarterly basis, including but not limited to Consumable/HPU/FA/test/service/scrap cost analysis and cost down actions •Work with Finance for monthly open PO updates, quarterly settlement and yearly spending forecast •Supporting the Manager in CM Transformation cost management, quarterly summary report Qualifications: üBS/BA or equivalent ü5+ years of experience or similar (Optical/electrical engineering technologies background preferred) üFamiliar with Oracle system, proficient in Microsoft Excel, PPT üHighly motivated, works independently & proactively to avoid & resolve issues üDriven with keen attention to detail and the ability to multi-task in a self-managed environment. üStrong negotiation, data analytical, interpersonal and relationship building skills üStrong sense of urgency and commitment to get the job done Job Type: Full-time Located: Bangkok Chonburi Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transceivers. Key Essential Functions: 1)Lead the yield improvement, drive product, process, quality improvements. 2)Lead the product debug and RMA activities and drive related action to closure. 3)Support cost modelling and lead cost reduction activities with cross function team. 4)Perform and coordinate DFX activities with design, test and process engineering teams. 5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications. 6)Create product trouble-shooting guides. 7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures. 8)Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1)BS degree in electrical engineering, physics, or other relevant major. 2)5+ years’ experience supporting design and NPI of high bit rate optical transponders. 3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112, etc. 4)Very familiar with 100G/200G/400G/800G/1.6T optical module specifications and test requirements. 5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components. 6)Ability to drive solutions through cross-functional teams. 7)Excellent verbal and written communications skills in English Preferred Qualification: 1)Superior problem-solving skills. 2)Strong statistical data analysis skills. 3)Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Chonburi, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transceivers. Key Essential Functions: 1)Lead the yield improvement, drive product, process, quality improvements. 2)Lead the product debug and RMA activities and drive related action to closure. 3)Support cost modelling and lead cost reduction activities with cross function team. 4)Perform and coordinate DFX activities with design, test and process engineering teams. 5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications. 6)Create product trouble-shooting guides. 7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures. 8)Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1)BS degree in electrical engineering, physics, or other relevant major. 2)5+ years’ experience supporting design and NPI of high bit rate optical transponders. 3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112, etc. 4)Very familiar with 100G/200G/400G/800G/1.6T optical module specifications and test requirements. 5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components. 6)Ability to drive solutions through cross-functional teams. 7)Excellent verbal and written communications skills in English Preferred Qualification: 1)Superior problem-solving skills. 2)Strong statistical data analysis skills. 3)Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Pathum Thani, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

The Product Engineer will collaborate closely with the design engineering team, test team and process team on the new product introduction, yield improvement, failure analysis, scrap reduction and cost reduction of Integrated Tunable Laser Assemblies (ITLA) and Optical Daughter Boards (ODB). Key Essential Functions: 1) Lead the yield improvement, drive product, process, quality improvements. 2) Lead the product debug and FA activities and drive related action to closure. 3) Support cost modelling and lead cost reduction activities with cross function team. 4) Perform and coordinate DFX activities with design, test and process engineering teams. 6) Create product trouble-shooting guides. 8) Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1) Bachelor’s or Master’s degree in Electrical Engineering, Optical Engineering, or a related discipline. 2) 3+ years of experience in product or manufacturing engineering, focusing on optical components and modules. 3) Working experience on optical assembly, fiber handling, and laser diode integration. 4) knowledgeable on tunable laser theory, calibration method and test parameters. 5) Experienced on tunable module is a plus. 6) Ability to drive solutions through cross-functional teams. 7) Excellent verbal and written communications skills in English Preferred Qualification: 1) Superior problem-solving skills. 2) Strong statistical data analysis skills. 3) Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Pathum Thani, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Meet the team Join the Cisco Process & Automation team in developing leading automation technology, this role works cross-functionally with process engineering, manufacturing, equipment, and quality teams to drive productivity, yield, and quality improvements through advanced automation technologies. We are seeking a professional and meticulous Optical Module Coupling Engineer to join our manufacturing technical team. The incumbent will be mainly responsible for the optical coupling process development, mass production implementation, process optimization and technical troubleshooting of optical modules. This role requires solid fundamental optical knowledge and practical coupling operation experience, capable of independently analyzing process failures, solving on-site technical problems, and ensuring stable yield and production efficiency of optical module coupling processes. Your Impact - Conduct daily optical coupling production work for various optical modules - Optimize existing optical coupling processes, improve coupling efficiency, product yield and consistency, and reduce production costs and defective rates. - Responsible for on-site technical support for coupling production, quickly respond to abnormal production conditions, and handle process and product defects in a timely manner. - Carry out failure analysis of coupling-related defective products, summarize failure modes root causes (such as coupling offset, optical power loss, glue failure, fiber displacement etc.), and formulate targeted improvement and preventive measures. - Cooperate with R&D and quality teams to verify new products, new coupling processes and new materials, and complete process validation and mass production conversion work. - Sort out coupling process documents, standard operation procedures (SOP) and failure analysis reports, and accumulate process experience to form technical archives. Minimum Qualifications - Bachelor degree or above in Optics, Optoelectronics, Electronic Engineering, Mechanical Engineering or related majors. - Familiar with basic optical theories and professional knowledge, understand the working principle of optical modules, optical path transmission principles and fiber coupling mechanism. - Possess practical hands-on experience in optical module coupling process, familiar with coupling equipment operation, fiber alignment adjustment, optical power calibration and related production processes. - Equipped with independent failure analysis and problem-solving capabilities, able to quickly locate coupling process abnormalities and product failure causes, and implement effective solutions. - Familiar with common optical module products (such as SFP, QSFP, OSFP, 800G/400G high-speed optical modules) and mainstream coupling processes is preferred. - Good logical thinking, hands-on ability and on-site emergency response capability, able to adapt to production technical support work. Preferred Qualifications - Rich working experience in high-speed optical module coupling process and mass production optimization. - Experienced in analyzing complex coupling yield issues and leading process improvement projects. - Familiar with optical testing instruments such as optical power meter, spectrum analyzer and insertion loss tester. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Meet the Team Lead and program manage the development and release to manufacturing of creative silicon photonics products. The NPPM is responsible for handling the product lifecycle from pre-concept commit to FCS. You will partner with Optics BUs, PLM, and Engineering and will lead a cross functional team from Cisco Optics Operations to deliver optical transceiver modules. You will be accountable to meet time to market requirements, product cost targets, yield goals, and volume ramp plans. Your Impact As part of the NPI team in Optics Operations, the NPPM partners with the Optics BU, PLM, Engineering, and Operations functions, Contract Manufactures. You will work with a cross-functional team in Optics Operations and will partner with Supply Chain Operations functions, including Global Sourcing and Technology & Quality. Who You Are You are an authority in the manufacturing and supply chain management of optics and opto-electronic assemblies. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: - Extraordinary program management skills - Deep experience in leading cross-functional teams to achieve results by identifying and aligning to shared goals, priorities, and dedications. Able to hold peers, partners, and yourself accountable. - Understanding of optical product design and development methodologies. - Understanding of silicon photonics technology. - Strong analytical skills and ability to lead teams to solve complex technical and business problems. - Ability to influence key partners, senior leaders, and external partners. Minimum Qualifications - Bachelor's degree and 5 plus years minimum experience in supply chain, manufacturing, or product development - Experience working on new product introductions with manufacturers, suppliers, and product development teams Preferred Qualifications PMP Certification Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.