AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Job Title: Account Manager - Power Location: Thailand Employment Type: [full-time / part-time / job share / compressed hours etc.] The job This role is part of a regional sales team where you will define and plan your strategic and tactical approaches to achieving your objectives. You will work closely with local marketing, technical sales and the delivery organisation to build and close business within the region. This role requires the ability to discover new opportunities for AVEVA’s solutions in the Energy Market, working with the customer to explore and build a business case for investment in AVEVA’s solutions. It is an expectation that travel to clients, partners, prospects, AVEVA offices etc. (including overseas on occasion) will be a normal requirement of successfully executing this role. Key responsibilities - Meet or exceed quarterly revenue targets supporting the regional business. - Define and execute your Account Manager Business Plan which outlines your strategic and tactical approaches for achieving your targets - Plan and organise all related sales activities starting from prospecting through to closing business in line with the AVEVA Sales Process. - Comply with AVEVA’s Processes and Policies and other written and verbal communication from the management. - Analyse your ongoing performance against your plan to develop monthly reporting including long term account strategies with both current and proposed activities, customer visits, revenue status, and revenue forecast. - Maintain and develop the customer pipeline in accordance with the pipeline recognition rules, and maintain activity within AVEVA’s Sales Force solution. - Ensure sales documentation to support revenue booking are duly signed. - Retain existing accounts and expanding solutions utilisation, by developing long term relationships with Executives and key decision makers. - Support management with all market related information and assist with marketing activity where appropriate. Essential requirements - You will possess experience (at least 7-10 years) in a sales, account management and/or business development role selling software solutions serving Plant Owner Operators, EPC’s and /or Design consultants. - You must be passionate about the customer’s business and must be able to investigate and uncover their most important problems to solve, matching AVEVA’s solutions to them where appropriate. - You will possess experience (at least 7 years) with IT solutions and the business processes associated with the industries served by AVEVA and likely to have worked for an IT solutions provider, EPC, Plant Owner Operator, or technology consultancy. - You will be a self-starter, able to work to develop new and existing client engagements though the entire sales cycle. - You will be skilled and experienced operating at a range of levels from end user to senior decision makers within AVEVA’s target customer base, aligning their business problems with our technology solutions. - You will have sound commercial and analytical skills to help identify market trends and opportunities for your nominated territory, refining business and account plans to exploit such opportunities. You will be experienced in assessing commercial and legal risk and taking steps in negotiations to minimise / mitigate same from our business undertakings. - You will have a positive and determined approach to researching and analysing new business opportunities and then marshalling the resources to pursue and close the business. - You will have strong communication skills in all forms – written, oral, email, presentation, and have strong English language skills. - You will be personable, be a strong team player and be able to conduct challenging business and commercial conversations with customers in a positive manner. Desired skills Customer Focused: Develops in-depth understanding of customer needs in order to provide what they need rather than what is convenient. Develops and implements strategies and processes which improve customer relationships. Tries to get others to see things from the customer perspective. Acts as an advocate - takes the side of the customer in challenging existing standards of customer focus. - Consistently shares newsworthy insights about the market, educating them on new issues and outcomes, and helping them avoid potential landmines. - Embraces tension in commercial conversations. - Always ties insights back to AVEVA’s unique strengths in the market. Relationship Management: Thinks and acts from the other person’s value and belief set. Prepared to bring sensitive issues into the open with objectivity and without bias or prejudice. Recognises different value sets and what motivates them, even in highly political situations. Uses a range of response tactics and deals with a variety of complex behaviours, values and motives. - Engages in dialogue with customers, constructively creating tension to help the customer learn something new. - Surprises the customer with insight. - Delivers insight convincingly and with authority. Influencing Skills: Emphasises positive messages and benefits which win appeal to audience. Chooses and uses most appropriate arguments, not just the most obvious. Focuses on key benefits, including bottom line benefits to get the message across. - Can identify key stakeholder(s), their objectives, and metrics. - Can adjust language and messages to different stakeholders. Commercial Awareness: Uses a range of tactics and/or lines of arguments to persuade others. Asks for ideas to help build ownership. Anticipates likely objections and builds responses into arguments/approaches. Builds positive support with champions outside of meetings. Relishes the opportunity to shape the business. - Develops a distinct strategy for engaging critical stakeholders. - Consistently demonstrates an ability to link supplier capabilities to specific, individual stakeholder objectives. - Is comfortable including stories or more qualitative aspects to a commercial conversation Negotiating Skills: Able to negotiate business with customers of high value or involving several levels of intervention Leads projects or teams, the success of which depends upon the individual’s ability to achieve negotiated settlements. Leads or is involved in formal negotiating arrangements with external organisations. - Attempts to acknowledge and defer price-based conversations. - Attempts to ensure customer properly understands value before discussing financial terms. Drive and Commitment: Has self-motivation as demonstrated in taking action before being asked or told. Seizes opportunities as they occur, and regularly does more than the minimum required. Remains unsatisfied by previous achievements. - Assesses the customer’s readiness to proceed at each stage of the buying process. - Sets clear next steps after each meeting. - Attempts to understand customer motivations for delaying next steps. Commercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. Find out more: https://www.aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Job Title: Customer Success Manager (CSM), Thailand Location: Thailand Employment Type: Full-time, Remote work - Travel to customer sites is expected (~25% annually) The job The Customer Success Manager (CSM) is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the voice of the customer internally, helping drive continuous improvement across products and services. Key responsibilities As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers: - Onboarding – establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness - Deployment – work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the solution rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources - Adoption – understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) - Expansion – identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts Essential requirements - 5+ years’ experience in similar roles - Strong verbal and written Communication skills - Strong presentation skills on AVEVA core technologies, business initiatives and services OR similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT) - Ability to work well with cross-function and geographically distributed teams - Strong multi-tasking ability with a keen sense of prioritization - Strong relationship management and organizational skills - Experience with project and program management methodology and techniques - ‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations - Ability to think strategically, as well as tactically - Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday Desired skills - 5+ years of relevant experience in the process manufacturing and/or Engineering & Construction industry - 3+ years of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT - Experience with AVEVA Engineering products would be considered an added advantage - Industry knowledge in Oil & Gas, EPC (Engineering Procurement and Construction), Power and Utilities, and Water & Wastewater - Language Requirement(s): Proficiency in more than one language would be considered a strong asset Commercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. You’ll also be joining an award-winning workplace. AVEVA is Great Place to Work® Certified™ in multiple countries, reflecting the culture our people create every day. Explore our awards and recognition. Find out more: https://www.aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Marketing Manager
AVEVA
AVEVA is creating software trusted by over 90% of leading industrial companies. External Job Title: Marketing Manager, SEA & India Reports to: Marketing Director, SEA & India Region & Area: Malaysia/Singapore Job Purpose To architect and execute integrated marketing strategies for the SEA markets, directly driving the sales pipeline and strengthening AVEVA's position as a leader in industrial software. This role is a strategic orchestrator, responsible for translating global marketing initiatives into high-impact, localized campaigns that drive demand, acquire new customers, and build a powerful brand presence across diverse markets. Main responsibilities - Develop and own the end-to-end execution of the regional marketing plan, integrating brand, demand, and partner activities to generate qualified leads and accelerate pipeline from large-scale industry conferences to targeted roundtables and webinars - Localize and execute global campaigns ensuring relevance and maximum impact in SEA and India. - Manage the regional marketing budget, ensuring efficient allocation and a clear return on investment for all activities. - Track, analyze, and report on marketing-sourced pipeline, conversion rates, and campaign ROI, providing regular insights to sales and regional leadership. - Cultivate strategic alliances with key government bodies, industry associations, and academic institutions to boost AVEVA's influence and thought leadership. - Generate powerful, localized content in collaboration with customers and partners, including case studies, testimonials, and co-branded assets that build trust and showcase our expertise. - Localize and promote global content (reports, whitepapers, articles) to ensure it resonates with local market needs and cultural nuances. - Work closely with sales leadership and account teams to align marketing activities with key accounts and territory plans. - Act as the local brand guardian, ensuring all marketing outputs and communications adhere to AVEVA's global brand standards. Important Working Relationships - Internal: Sales Leadership & Account Executives (SEA); Global Brand, Communications & Performance Marketing Teams; Regional General Manager; Channel & Alliance Partners Team. - External: Customers & Prospects; Industry Associations & Government Bodies; Media & Industry Analysts (local support); Marketing & PR Agencies. Knowledge, Skills & Experience Required - 10+ years of B2B marketing experience, with a proven track record in demand generation and pipeline management within the technology/industrial software sector and hands-on experience with Account-Based Marketing (ABM) strategies. - Strong understanding of the complex B2B sales cycle and experience working directly with sales teams to achieve shared revenue goals. - Exceptional project management skills with the ability to manage multiple campaigns and stakeholders in a fast-paced, matrixed environment. - Data-driven marketer, proficient in marketing automation (e.g., Marketo) and CRM (Salesforce) platforms, with experience in objective-driven reporting, analytics, and leveraging AI tools to optimize marketing performance and streamline project management. - Strong cultural awareness and experience marketing across the diverse SEA regions. - Familiarity with industrial software. - Experience in building industry relationships and hosting executive-level events like roundtables and panels. - Hands-on experience with Account-Based Marketing (ABM) strategies is a strong plus. Marketing at AVEVA At AVEVA Marketing, you’ll be part of a diverse global group of creative, strategic and digitally savvy thinkers and builders. Through integrated reputation, demand, engagement and enablement programs, we are at the very heart of advancing AVEVA’s mission to spark industrial ingenuity and drive responsible use of the world’s resources. Whether you’re crafting world-class events and experiences or defining the go-to-market strategy for a particular region, industry or solution, you’ll be driving the success of AVEVA and our remarkable community of sellers, partners and customers. Find out more: https://www.aveva.com/en/about/careers/ Singapore Benefits include: Parental leave, additional leaves including emergency leave, childcare leave and extended childcare leave, well-being support, flexible benefits, group insurances, car Allowances (depending on the role), company’s gift. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.