Meet the Team: You'll be part of the Component Quality & Technology (CQT) within the Global Supplier Management (GSM) organization in Cisco’s Supply Chain Organization. CQT is a key hub of technical innovation in Cisco. Members of the organization focus on evaluating and developing new technologies to enable sustained product differentiation. You will be a part of a diverse team that seamlessly blends different levels of expertise in several areas of semiconductor and systems design combining traditional knowledge with groundbreaking data analytics techniques to tackle increasingly sophisticated problems. You will regularly engage with Cisco Business Units as your partners and customers, Suppliers of the commodity space you are managing and extended Supply Chain functions including Global Supply Management, Product Operations and Global Manufacturing Organization. Your Impact: We are looking for a highly motivated professional with a strong background in Printed Circuit Boards (PCB) to join our team. In this role, you will collaborate with various Cisco teams and industry partners to help develop next-generation PCB solutions and ensure these solutions meet Cisco’s high standards. Key Responsibilities: - Partner with Cisco development engineers, commodity teams, and suppliers to create innovative PCB solutions. - Contribute to the development of PCB commodity strategy. - Participate in the supplier selection process. Assess and qualify PCB suppliers. Take part in technical and process audits of suppliers as needed. - Lead PCB failure analysis and drive containment, corrective actions, and risk assessment. - Work closely with manufacturing and engineering teams to resolve complex technical issues. - Collaborate with cross-functional teams across the organization. Effectively communicate complex technical concepts and solutions. Minimum Qualifications: - Possess Engineering/Chemistry/Material degree or equivalent, plus 10+ years PCB manufacturing experience. - Solid understanding and direct experience in PCB design specifications and requirements, qualification, manufacturing fabrication and test, coupled with familiarity of materials (laminates and resins) and reliability knowledge and experience. - Competency in failure analysis techniques such as FMEA, 8D/Corrective Action, Fishbone IFD, Cause and Effect Analysis, Design of Experiments (DOE), and risk assessment. - Experienced in managing supplier relationships and implementing corrective actions and rigorous quality control measures to ensure product standards and reliability are consistently met. Preferred Qualifications: - Strong problem solving and conflict resolution skills along with customer focus, decision-making, influencing and ability to meet deadlines. - Familiarity with key areas of the interconnect design including Mechanical Engineering, Manufacturing, Signal Integrity. - Lead multiple technical projects and manage day-to-day work while also focusing on long term goals - Focused on teamwork and collaboration, participating in and leading cross organizational projects. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
What You'll Do - Serve as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions with customers' strategic goals and business needs to drive incremental revenue growth and recurring revenue. - Own the end-to-end sales cycle, from prospecting and qualification through proposal, negotiation and close, while building and maintaining a high-quality pipeline to achieve revenue goals. - Orchestrate multi-faceted, highly complex deal cycles involving multiple stakeholders and buying personas across areas such as security, infrastructure, applications, cloud and IT operations. - Build trusted relationships with C-suite executives, senior technology leaders and key decision-makers, influencing strategic decisions by leveraging SaaS, cloud, cybersecurity and observability market insights. - Develop a deep understanding of customers' business models, strategic priorities, risks and opportunities to identify new land and expansion opportunities and drive long-term value realization. - Develop and own strategic account plans and relationship maps, applying customer, competitor and market insights to identify opportunities for Splunk portfolio growth. - Cultivate strong knowledge of the security, observability and cloud/SaaS landscape, identifying shifts in market dynamics and the competitive landscape to provide strategic recommendations to customers and internal stakeholders. - Conduct business and technical evaluations to ensure proposed solutions align with customers' business objectives and demonstrate clear long-term value and ROI. - Lead executive-level engagements and complex commercial negotiations, balancing pricing, service levels, contractual commitments and customer requirements to secure mutually beneficial agreements. - Expertly navigate commercial, legal, procurement and technical requirements and risks throughout the sales process. - Build and manage accurate sales forecasts, leveraging CRM data and business intelligence tools to set weekly, monthly and quarterly commitments and maintain strong pipeline and sales hygiene. - Collaborate closely with Splunk portfolio sellers and cross-functional teams including Sales Engineering, RevOps, Finance, Legal and Procurement to drive successful customer outcomes and improve sales execution. - Develop and leverage relationships with partners, distributors and the broader ecosystem to identify new opportunities, extend customer reach and accelerate deal progression. - Maintain comprehensive knowledge of Splunk's products, services and solutions and ensure alignment with Splunk's GTM processes, tools and methodologies. - Drive sustained Splunk portfolio and account growth, customer retention and incremental annual contract value (IACV). Who You Are - You have 8+ years of relevant enterprise technology sales experience with a Bachelor's degree, 6+ years with a Master's degree, or 3+ years with a PhD. - You have a proven track record of success in enterprise software, SaaS or platform sales, ideally selling solutions that engage multiple technical and business buying personas. - You have demonstrated experience building pipeline and creating new opportunities, as well as developing and expanding existing strategic accounts. - You are experienced in managing complex, multi-stakeholder enterprise sales cycles from prospecting and qualification through negotiation and close. - You have established credibility engaging C-suite executives and senior leaders across functions such as applications, infrastructure, cloud and/or cybersecurity. - You bring strong sales discipline gained within a structured enterprise technology environment, including pipeline management, forecasting, account planning, regular business reviews and consistent CRM hygiene. - You have experience using Salesforce (SFDC) or comparable CRM platforms to manage opportunities, pipeline and forecasts. - You have experience selling through and collaborating with partners, distributors and channel ecosystems as part of an enterprise sales strategy. - You possess strong commercial acumen and are comfortable navigating complex pricing, procurement, legal and contractual discussions. - You have the ability to understand and articulate the business and technical value of complex technology solutions, including their long-term value and ROI in the customer's environment. - You demonstrate strong knowledge of enterprise technology trends, with experience in cloud/SaaS, cybersecurity, observability, infrastructure or application platforms highly valued. - You have experience developing trusted customer relationships within relevant industries such as Energy, Healthcare, Retail, Conglomerates and/or Public Sector. - You demonstrate a consistent track record of performance, professional growth and self-development, with evidence of increasing responsibility, scope or achievement throughout your career. - You are ambitious, proactive and comfortable operating in a highly accountable, performance-driven sales environment. Preferred Qualifications - Experience selling cybersecurity, observability, cloud or other enterprise platform solutions. - Established relationships with senior technology decision-makers within relevant strategic accounts or industry sectors. - Experience working within a global enterprise technology organization and operating within rigorous forecasting, QBR and GTM processes. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Your Impact In this role, you will provide critical support to the Inventory Manager by maintaining data integrity, managing inventory reporting, and monitoring Open Order (OPO) levels. You will track actuals against projections, support Excess and Obsolete (E&O) reviews, and facilitate communication with Contract Manufacturers (CMs) to optimize supply chain performance. Your efforts will help ensure accurate inventory data and timely resolution of operational issues, directly contributing to the success of the optics supply chain. In this role, you will be responsible for adhering to the Finance Fiscal calendar to ensure all reporting deadlines are met with high accuracy. You will assist in generating monthly inventory and Open Order (OPO) projections, track weekly actuals against these projections, and investigate any variances when trends deviate. Supporting the preparation and validation of "Should-Be" inventory and OPO levels for CBM Business Units and Contract Manufacturers (CMs) will be part of your duties. Additionally, you will identify opportunities to automate and enhance reporting workflows, including leveraging AI-driven tools to streamline supply chain health reviews. Operationally, you will support investigations into Excess and Obsolete (E&O) increases by ensuring thorough documentation from CMs, assist in Inventory Deposit Amounts (IDA) reviews to maintain data accuracy, and review Liability Purchase Orders monthly with CMs to drive closure of outstanding items. You will liaise with logistics, finance, materials, planning teams, and other analysts to resolve inventory queries promptly. Furthermore, you will coordinate salvage and scrap processes with CMs and logistics teams to ensure rapid turnaround and disposition, contributing to the overall efficiency and health of the optics supply chain. Minimum Qualifications - Strong analytical skills with high attention to detail. - Advanced proficiency in Microsoft Excel (data modeling, pivot tables, charts) and PowerPoint. - Experience with Power BI and AI tools preferred. - Solid understanding of inventory management processes, ERP systems (Oracle preferred), and manufacturing workflows. - Excellent verbal and written communication skills in English. - Proactive mindset focused on continuous improvement and identifying inefficiencies. Preferred Qualifications - Experience working within optics or high-tech manufacturing supply chains. - Familiarity with Excess and Obsolete (E&O) inventory management and related financial controls. - Knowledge of Open Purchase Order (OPO) tracking and reconciliation. - Ability to collaborate cross-functionally with Contract Manufacturers and internal teams. - Experience automating reporting processes using AI or advanced analytics tools. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transceivers. Key Essential Functions: 1)Lead the yield improvement, drive product, process, quality improvements. 2)Lead the product debug and RMA activities and drive related action to closure. 3)Support cost modelling and lead cost reduction activities with cross function team. 4)Perform and coordinate DFX activities with design, test and process engineering teams. 5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications. 6)Create product trouble-shooting guides. 7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures. 8)Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1)BS degree in electrical engineering, physics, or other relevant major. 2)5+ years’ experience supporting design and NPI of high bit rate optical transponders. 3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112, etc. 4)Very familiar with 100G/200G/400G/800G/1.6T optical module specifications and test requirements. 5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components. 6)Ability to drive solutions through cross-functional teams. 7)Excellent verbal and written communications skills in English Preferred Qualification: 1)Superior problem-solving skills. 2)Strong statistical data analysis skills. 3)Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Chonburi, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Responsibilities: The Partner Cost Manager is responsible for end-to-end cost management across manufacturing partners, encompassing quotation validation, pricing negotiation, cost structure optimization, and profitability assurance. This role serves as a strategic cross-functional liaison—collaborating closely with Engineering, Finance, IE, Program Management, and Contract Manufacturers (CMs)—to ensure seamless capacity ramp-up, operational excellence, transparent CM cost reporting, and disciplined profitability control. •Create short-term (quarterly) and long-term (annual/3-year) capacity plans, including resource allocation, scaling strategies), turn Capacity plan to Capex plan and align with Finance on execution •Prepare and present capacity reports, insights into the management team to support data-driven decision-making •Weekly capacity dashboard review, capacity progress update, gap analysis and coordination with multiple teams •CM spending, Yield/Scrap and transformation cost on a weekly/monthly/quarterly basis tracking and analytical •Daily CM offline spending quotation reviewing, price/cost comparison, cost database build, purchase requisition submission •Makes plan and works with team to collect and drive cost reduction projects in a quarterly basis, including but not limited to Consumable/HPU/FA/test/service/scrap cost analysis and cost down actions •Work with Finance for monthly open PO updates, quarterly settlement and yearly spending forecast •Supporting the Manager in CM Transformation cost management, quarterly summary report Qualifications: üBS/BA or equivalent ü5+ years of experience or similar (Optical/electrical engineering technologies background preferred) üFamiliar with Oracle system, proficient in Microsoft Excel, PPT üHighly motivated, works independently & proactively to avoid & resolve issues üDriven with keen attention to detail and the ability to multi-task in a self-managed environment. üStrong negotiation, data analytical, interpersonal and relationship building skills üStrong sense of urgency and commitment to get the job done Job Type: Full-time Located: Bangkok Chonburi Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
The Product Engineer will collaborate closely with the design engineering team, test team and process team on the new product introduction, yield improvement, failure analysis, scrap reduction and cost reduction of Integrated Tunable Laser Assemblies (ITLA) and Optical Daughter Boards (ODB). Key Essential Functions: 1) Lead the yield improvement, drive product, process, quality improvements. 2) Lead the product debug and FA activities and drive related action to closure. 3) Support cost modelling and lead cost reduction activities with cross function team. 4) Perform and coordinate DFX activities with design, test and process engineering teams. 6) Create product trouble-shooting guides. 8) Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1) Bachelor’s or Master’s degree in Electrical Engineering, Optical Engineering, or a related discipline. 2) 3+ years of experience in product or manufacturing engineering, focusing on optical components and modules. 3) Working experience on optical assembly, fiber handling, and laser diode integration. 4) knowledgeable on tunable laser theory, calibration method and test parameters. 5) Experienced on tunable module is a plus. 6) Ability to drive solutions through cross-functional teams. 7) Excellent verbal and written communications skills in English Preferred Qualification: 1) Superior problem-solving skills. 2) Strong statistical data analysis skills. 3) Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Pathum Thani, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transceivers. Key Essential Functions: 1)Lead the yield improvement, drive product, process, quality improvements. 2)Lead the product debug and RMA activities and drive related action to closure. 3)Support cost modelling and lead cost reduction activities with cross function team. 4)Perform and coordinate DFX activities with design, test and process engineering teams. 5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications. 6)Create product trouble-shooting guides. 7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures. 8)Approve readiness for volume manufacturing. Minimum Qualifications, Experience, Skills, Education and Certifications: 1)BS degree in electrical engineering, physics, or other relevant major. 2)5+ years’ experience supporting design and NPI of high bit rate optical transponders. 3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112, etc. 4)Very familiar with 100G/200G/400G/800G/1.6T optical module specifications and test requirements. 5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components. 6)Ability to drive solutions through cross-functional teams. 7)Excellent verbal and written communications skills in English Preferred Qualification: 1)Superior problem-solving skills. 2)Strong statistical data analysis skills. 3)Reliability engineering experience with Telecom class of products is an asset. Primary Work Location: Pathum Thani, Thailand Additional Considerations: Some travel is required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Job Description: The Product Engineer will focus on the characterization, validation and production ramp of Acacia's latest generation of highly integrated optical engines for 800G and 1.6T Client Optics portfolio. You will bridge the gap between design and high-volume manufacturing, ensuring that our most advanced optical engines meet strict performance, yield, and reliability standards for the global data center market. Key Essential Functions: 1. Lead the technical transition of optical engines through formal release states (DEV to PROD). Own the validation of test plans and the correlation of results between engineering labs and the factory floor. 2. Monitor production yield and drive continuous yield improvement actions. Implement guard band to ensure 100% field reliability while maximizing manufacturing yield. 3. Lead Failure Analysis for wafer and module-level failures. Investigate root causes of the failures related to modulators, TIA, drivers and waveguides. 4. Drive "Alternative Test Solution" projects to improve supply chain velocity. Execute initiatives to reduce test lead times and expand capacity through test time reduction and optimization. 5. Develop and maintain automated data pipelines using SQL/SQLite and Python. Create critical performance plots to monitor production health and identify population drift. 6. Work closely with manufacturing partners to implement process improvements and resolve production bottlenecks. Drive improvement and corrective actions when material or process deviations occur. 7. Work with Hardware, ASIC, and Firmware teams to resolve "corner case" performance issues discovered during high-volume sampling. Minimum Qualifications, Experience, Skills, Education and Certifications: 1. Education: BS/MS in Electrical Engineering, Optical Physics, Physics, or Semiconductor Manufacturing. 2. 5+ years of experience in semiconductor, optical or high-speed hardware product engineering. 3. Solid experience on 400G/800G/1.6T client optical engines or modules. Good understanding on PAM4 DSP, modulators and high-speed driver/TIA. 4. Familiar with 400G/800G/1.6T client optical module specifications and test requirements. 5. Experience on 2.5D/3D optical integration packaging and wafer probing test is a plus. 6. Strong problem-solving and statistical data analysis skills. 7. Ability to drive solutions through cross-functional teams. 8. Excellent verbal and written communications skills. 9. Extensive experience managing high-volume manufacturing in Asia(Thailand/Malaysia). Primary Work Location: Pathum Thani, Thailand Some Travel Required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Meet the Team Our team is a passionate group of professionals dedicated to accelerating innovation in high-speed optical transceiver testing. We thrive on collaboration across hardware, software, and product disciplines to ensure quality and efficiency in every phase of product ramp-up. Leveraging advanced automation and AI-driven tools, we continuously enhance test coverage and operational excellence. Together, we tackle challenges with resilience and creativity, driving improvements that directly contribute to faster time-to-market and customer satisfaction. Joining us means becoming part of a forward-thinking team that values technical expertise, problem-solving, and a commitment to delivering impactful results. In this role, you will design, develop, and implement automated test solutions for the characterization and reliability screening of semiconductor laser dies, such as Distributed Feedback (DFB) lasers. Your primary focus will be on Light-Current-Voltage (LIV) characterization and Burn-In (BI) testing at the wafer level. You will collaborate closely with Optical Design, Reliability, and Manufacturing teams to ensure the production of high-yield, high-reliability laser components that support next-generation optical transceivers and silicon photonics products. This position plays a critical role in advancing the quality and performance of cutting-edge optical technologies through rigorous testing and cross-functional partnership. Your Impact - Design, develop, and validate automated test systems （hardware and software） for laser die LIV characterization and Burn-In testing at wafer level. - Develop robust test software using languages such as Python, LabVIEW, C# to control optical and electrical instrumentation (SMUs, optical power meters, spectrometers, thermal controllers). - Design and optimize test fixtures, probe cards, and optical coupling interfaces for high-throughput, repeatable testing at wafer level. Minimum Qualifications - BS in Computer Science, Electric Engineering, Computer Engineering, or other relevant major. - 3+ years of hands-on experience in optoelectronic device testing, specifically with semiconductor lasers (DFB, EML, VCSEL, or Silicon Photonics). - Hands-on experience with optical and electrical test equipment: Source Measure Units (SMUs), Optical Spectrum Analyzers (OSAs), integrating spheres, photodetectors, and temperature controllers (TECs). - Strong understanding of semiconductor laser physics, optical waveguides, and reliability physics (e.g., degradation mechanisms, Arrhenius acceleration models). - Proven experience with LIV characterization and Burn-In (BI) system architectures. - Proficiency in automated test software development （specifically Python or LabVIEW）. - Experience with wafer probers (semi-automatic or fully automatic) and optical alignment algorithms. - Excellent verbal and written communications skills. Preferred Qualifications - Experience with database queries (SQL) and data visualization tools. - Familiarity with high-volume manufacturing (HVM) environments and test time optimization. - Knowledge of silicon photonics testing and grating coupler alignment techniques Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Meet the team Join the Cisco Process & Automation team in developing leading automation technology, this role works cross-functionally with process engineering, manufacturing, equipment, and quality teams to drive productivity, yield, and quality improvements through advanced automation technologies. We are seeking a professional and meticulous Optical Module Coupling Engineer to join our manufacturing technical team. The incumbent will be mainly responsible for the optical coupling process development, mass production implementation, process optimization and technical troubleshooting of optical modules. This role requires solid fundamental optical knowledge and practical coupling operation experience, capable of independently analyzing process failures, solving on-site technical problems, and ensuring stable yield and production efficiency of optical module coupling processes. Your Impact - Conduct daily optical coupling production work for various optical modules - Optimize existing optical coupling processes, improve coupling efficiency, product yield and consistency, and reduce production costs and defective rates. - Responsible for on-site technical support for coupling production, quickly respond to abnormal production conditions, and handle process and product defects in a timely manner. - Carry out failure analysis of coupling-related defective products, summarize failure modes root causes (such as coupling offset, optical power loss, glue failure, fiber displacement etc.), and formulate targeted improvement and preventive measures. - Cooperate with R&D and quality teams to verify new products, new coupling processes and new materials, and complete process validation and mass production conversion work. - Sort out coupling process documents, standard operation procedures (SOP) and failure analysis reports, and accumulate process experience to form technical archives. Minimum Qualifications - Bachelor degree or above in Optics, Optoelectronics, Electronic Engineering, Mechanical Engineering or related majors. - Familiar with basic optical theories and professional knowledge, understand the working principle of optical modules, optical path transmission principles and fiber coupling mechanism. - Possess practical hands-on experience in optical module coupling process, familiar with coupling equipment operation, fiber alignment adjustment, optical power calibration and related production processes. - Equipped with independent failure analysis and problem-solving capabilities, able to quickly locate coupling process abnormalities and product failure causes, and implement effective solutions. - Familiar with common optical module products (such as SFP, QSFP, OSFP, 800G/400G high-speed optical modules) and mainstream coupling processes is preferred. - Good logical thinking, hands-on ability and on-site emergency response capability, able to adapt to production technical support work. Preferred Qualifications - Rich working experience in high-speed optical module coupling process and mass production optimization. - Experienced in analyzing complex coupling yield issues and leading process improvement projects. - Familiar with optical testing instruments such as optical power meter, spectrum analyzer and insertion loss tester. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Job Description: The Product Engineer will focus on the development, validation, and optimization of wafer-level optical and electrical test processes and ensure world-class yield, reliability and performance for transitioning Cisco's next-generation Photonic Integrated Circuits (PICs) from design to high-volume production to power our 400G/800G/1.2T coherent modules. Key Essential Functions: 1. Define and implement wafer-level test plans for PIC wafers, including active and passive optical components. 2. Analyze large-scale wafer test datasets to identify performance trends and yield detractors. Drive root-cause analysis for yield excursions. 3. Lead Failure Analysis Reports (FAR) for wafer-level rejects. Coordinate with the foundry, design and process teams to resolve failures caused by wafer-level anomalies. 4. Partner with contract manufacturers to deploy alternative test solutions that reduce lead times and increase throughput without compromising quality. 5. New Product Introduction (NPI): Drive the "DEV" to "PROD" release states by validating test correlation between bench-top characterization and automated wafer probers. 6. Cross-Functional Collaboration: Work closely with PIC Design, DSP Firmware, and Hardware teams to define Guard band and spec limits that ensure robust field performance. Minimum Qualifications, Experience, Skills, Education and Certifications: 1. Education: BS/MS in Electrical Engineering, Optical Physics, Physics, or Semiconductor Manufacturing. 2. 3+ years of experience in optical or semiconductor industries, focusing on wafer level probe test. 3. Good understanding of PIC wafer testing on various optical components, including lasers, modulators, detectors and waveguides. 4. Solid experience with wafer-probing equipment, automated test equipment (ATE), and cleanroom protocols. 5. Proficiency in statistical analysis software (JMP, Minitab) and database management (SQL/SQLite). 6. Ability to distill complex technical failures into concise executive summaries and Supplier Corrective Action Requests (SCARs). 7. Extensive experience managing high-volume manufacturing in Asia (Thailand/Malaysia). Primary Work Location: Pathum Thani, Thailand Some Travel Required Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
- Focuses on an architecture within Cisco’s portfolio, and drives cross-architecture/enterprise architecture opportunities across the pod. - Shares responsibility for pipeline health and deal coordination across all architectures within their pod. - Owns lead, leveraging partners to drive opportunities forward, with some direct customer interactions for top accounts. - Maintains a comprehensive understanding of Cisco’s full product portfolio to deliver the One Cisco Story and educate partners. - Analyses data and submits legal forecasts to set weekly, monthly, and quarterly sales commitments. - Stays informed about industry trends, market dynamics, and competitive landscapes. - Virtual-based, though may travel in market 1-2 times per quarter for critical opportunities, top accounts, and top partner meetings • Specialization and Focus - - Owns lead generation, demand generation, and qualification activities for a defined subset of Cisco architecture or service bookings. - Grows new and existing accounts through up/cross selling and demand generation. Supports direct sellers and solution selling • Customer Engagement and Accountability - - Focuses opportunities within a specific technology, service, or vertical. Influences customer/Partner solutions and buying decisions. - Splits time between customers and Cisco internal teams • The Internal Sales Process - - Spends most of time in the proposal stage, helping the sales team, partners and customers understand the technology and design solutions that will meet the customers needs. - Following the sales process, this role will hand off the account team • Corporate Interlock - No corporate interlock (no time with the BU’s) • Typical Sales Cycle - Medium-High Sales Complexity. Average length of deal is 3 to 6 months. Typical deal size is $50K to $250K - Success Measures - Goal achievement is measured on achieving: - Sales dollars and growth targets, customer satisfaction, funnel build and conversion, forecast accuracy - Increased revenue for their architecture through increasing market share What You'll Do: - Manages complex opportunities with partners across a shared set of accounts within a pod - Cultivates collaboration across the pod to stay informed and identify when to engage team members at any given time to maximize opportunities - Strengthens relationships with iAE team members within the pod and partners - Leads cross-architecture initiatives to optimize strategic opportunities across the pod - Engages and manages accounts using RAD data and AI tools to drive customer acquisition and retention through effective cross-pod coordination - Develops in-depth understanding of customer(s), product(s), organization, industry, challenges, to align Cisco’s solutions with decision-makers; researches other relevant solutions as required - Empowers partners with market analysis and strategic support to enhance opportunity targeting and build a pipeline - Provides partners with tools and resources to conduct targeted outreach to potential customers • Serves as a trusted advisor to partners, collaborating on selling strategies to close deals - Leverages outbound marketing campaign content and insights to aid partners in tailoring outreach efforts - Directs partners through complex sales engagements, taking full responsibility for the process from lead identification through closing to achieve sales objectives - Collaborates with partners and cross-functional teams to support design and proposal of advanced, customized solutions that address nuanced customer needs - Uses standard and occasional non-standard methods to describe Cisco’s solution value and address customer challenges in discovery conversations - Ensures real-time updates across deal stages, legal forecasts, and key customer interactions through consistent virtual connection with partners - Collaborates with finance to accelerate deal closure and resolve complex issues - Influences partners and team members by shaping strategies and providing Networking portfolio expertise - Operationalizes knowledge sharing, leveraging informal and formal channels to foster collaboration and drive a culture of continuous learning and innovation amongst partners and the pod Minimum Qualifications: Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience Preferred Qualifications: Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications. THIS JOB DESCRIPTION DO\ES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Wafer Probe Test engineering team works on the Acacia products test at wafer level in CM. The wafer probe test ensures each die assembled to the product meet standards. collaborated with US engineering team and local CM team to resolve complex engineering problems. Your Impact - Work with US engineering team for new system/product/hardware qualification and tuning optimization in production. - Develop scripts and tools to automate routine test tasks, data reporting, and hardware diagnostic procedures. - Oversee the design, characterization, and maintenance of probe cards and associated load board hardware to ensure signal integrity. - Analyze large-scale test data using Python and data frame-based tools to identify yield limiters and implement process improvements. - Partner with Design and Product Engineering teams to perform root-cause analysis on test failures and silicon performance issues. Minimum Qualifications - B.S. or M.S. in Electrical Engineering, Computer Engineering, or related field - Hands-on experience with ATE platforms (e.g., Advantest, Teradyne). - Advanced proficiency in Python/Pandas for complex data manipulation - At least 3 years’ working experience on wafer probing systems, good understanding of wafer-level testing methodologies - Excellent communication skills to effectively coordinate with global cross-functional teams. Preferred Qualifications - Good understanding of the PID control and Piezoelectric effect - Be familiar with JMP software to perform data analysis Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable, from entertainment, healthcare, and education, to public and private sectors, smart-cities, and everyday devices in our homes. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digital economy. What You'll Do Cisco Security delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio that is integrated, pervasive, continuous and open. Cisco's threat-centric approach to security reduces complexity while providing unmatched visibility, continuous control and Advanced threat protection across the entire attack continuum -- before, during and after an attack. Fused into the network, Cisco security helps customers to achieve granular and consistent security policies pervasively across the entire network. Roles/Responsibilities: - You will engage key customers, and develop the sales strategy and plan to drive Cisco Security Products & Solutions, while executing Cisco's strategy and meeting Cisco's financial targets. Products & Solutions include Cisco NGFW, NGIPS, SSE, XDR, Identity/MFA, Email, Web Security, Cloud Security, Secure Networking and SIEM/SOAR. - Be an integral part of the business planning process, ensure close interaction and collaboration with worldwide solutions groups, regional Enterprise Networks, Data Center and Services leads, and account teams on all aspects of running the Security business for Thailand customers. - Collaborate and build partnerships within Cisco as well as externally with partners and ecosystem partners to drive the agreed commercial strategy, have regular dialogue with local and regional teams to ensure support with the go to market and sales solution strategy overall. - Drive partner engagements, as well as anticipate new types of partners required to build future pipeline. - You love being a part of an overall team responsible for the complete strategy, executing in conjunction with other sales specialists, solutions architects and account team members Who You'll Work With The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are rapidly growing our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. Cisco is a game changer in the security industry. We’re working to deliver technology that not only safeguards customer’s data but doesn’t become an obstacle when they need to access it. We’re developing next gen firewall and cloud security solutions that are able to adapt to constantly changing threats to the network Global Security Sales Organization (GSSO) is taking big steps to position Cisco as the #1 IT Security provider in the industry. In addition to having the right market conditions, capabilities, products and services, we need the right people to take us there. Who You Are - You have a minimum 5+ years of sales or pre-sales experience - You have at least 3+ years in Security specialization - Experience with security technologies like IDS/IPS, NGFW, SSE, XDR, Cloud Security, MFA/Identity and SIEM/SOAR solutions is highly preferred. - Experience in selling software is beneficial. - You have proven successful quota achievement - You have experience in building a business around security solutions. - Positive relationships with Enterprise and Public Sector customers (cybersecurity domain) in the Thailand market. - In depth understanding of cybersecurity trends and evolution, market trends and challenges. - You have a deep understanding of key Cisco competitors in Cybersecurity. - Work in teams to achieve both individual and group success, working across various segments of the Thailand market. - You have a true love and passion for cybersecurity. Business Insight - Develops an insightful view of the overall business landscape, including customer and partner business drivers. - Possesses deep understanding of complex technical sales engagements, partner profitability models and take action accordingly to ensure mutual success. Financial Acumen - Understands how to evaluate, interpret, and incorporate financial data in daily decisions to understand the organization's financial goals and focus the efforts in solving complex customer and partner needs. Executive Communication and Negotiation Skills - Build and maintain executive level relationships at customers, partners and within Cisco. - Ability to negotiate large and complex deals - Ability to present in customer/partner events Operationalizing Strategy - Experience building actionable long and short-term account plans based on a deep understanding of the impacts of business and technology trends. - Ability to build and pitch programs for funding, as well as execution and governance for scale and repeatability across relevant segments of customers in Thailand. Building Capability - Strong skills in identifying and leading the appropriate resources (internal and external) required to develop and execute major solution strategic initiatives. - Working across Boundaries - Ability to work cross-functionally with multiple business units, partners and solution teams in complex business engagements to use multiple IT domains in creating vertical/segment specific solutions for our customers - Strategic Vision - Develops short and long-term strategy for commercial model within the country. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Meet the Team Lead and program manage the development and release to manufacturing of creative silicon photonics products. The NPPM is responsible for handling the product lifecycle from pre-concept commit to FCS. You will partner with Optics BUs, PLM, and Engineering and will lead a cross functional team from Cisco Optics Operations to deliver optical transceiver modules. You will be accountable to meet time to market requirements, product cost targets, yield goals, and volume ramp plans. Your Impact As part of the NPI team in Optics Operations, the NPPM partners with the Optics BU, PLM, Engineering, and Operations functions, Contract Manufactures. You will work with a cross-functional team in Optics Operations and will partner with Supply Chain Operations functions, including Global Sourcing and Technology & Quality. Who You Are You are an authority in the manufacturing and supply chain management of optics and opto-electronic assemblies. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: - Extraordinary program management skills - Deep experience in leading cross-functional teams to achieve results by identifying and aligning to shared goals, priorities, and dedications. Able to hold peers, partners, and yourself accountable. - Understanding of optical product design and development methodologies. - Understanding of silicon photonics technology. - Strong analytical skills and ability to lead teams to solve complex technical and business problems. - Ability to influence key partners, senior leaders, and external partners. Minimum Qualifications - Bachelor's degree and 5 plus years minimum experience in supply chain, manufacturing, or product development - Experience working on new product introductions with manufacturers, suppliers, and product development teams Preferred Qualifications PMP Certification Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Product Operations is part of Supply Chain Operations (SCO), driving New Product Introduction (NPI) and Product Lifecycle Management from launch through End of Life (EOL). The team partners with Design Engineering early in development to ensure manufacturability, testability, and smooth transitions into production. We’re collaborative, highly technical, and focused on solving complex problems that connect design and manufacturing at scale. We are seeking a highly skilled Senior Test Engineer to join the Transceiver Module Group (TMGBU). In this role, you will be responsible for developing, implementing, and maintaining robust test solutions for our advanced optical transceiver products. You will collaborate with cross-functional teams to ensure the highest standards of quality, performance, and reliability for our optical components. Your Impact As a Test Development Engineer, you will be a key contributor to the development and implementation of test strategy for new products. You will own the software development and test design of new product platforms, ensuring they are delivered on time and within quality specifications. You will serve as a product lead, engaging with engineering teams to gain in-depth system hardware knowledge and driving Design for Test (DFT) and DFx standards. Your work directly impacts manufacturing yield, field reliability, and the overall success of Cisco's global product deployments. - Design, build, and deploy automated test platforms for Cisco's global manufacturing partners. - Develop robust test automation scripts using Python to streamline functional testing. - Generate product-specific test plans and drive comprehensive test coverage based on product requirements. - Analyze manufacturing yield issues and field escapes; perform root cause analysis and implement preventive measures to ensure test continuity. - Manage stakeholders and partners (CM/ODM/OEM) to provide Design for Test (DFT) feedback and ensure alignment on technical requirements. - Collaborate with engineering teams to gain in-depth system hardware knowledge for new product introductions. Minimum Qualifications - Bachelor’s degree in engineering or related field with 4+ years of related experience, or Master’s degree with 2+ years, or PhD with 1+ year of related experience. - Proven experience in software development and electrical design for automated test equipment. - Strong proficiency in Python for test automation script development. - Demonstrated ability to perform root cause analysis on manufacturing yield issues and field escapes. - Experience in applying DFx (Design for Excellence) standards and providing DFT feedback. Preferred Qualifications - Experience managing stakeholders in a global manufacturing environment (CM/ODM/OEM). - 3+ years of test engineering experience with optical transceivers or optical networking modules (SFP, SFP+, SFP28, QSFP, QSFP28, QSFP-DD, OSFP, CFP, etc.) - Hands-on experience testing to industry standards such as IEEE 802.3, ITU-T, OIF-CEI, MSA specifications (SFF-8636, CMIS), and Ethernet/Fibre Channel protocols - Experience with optical/RF test equipment including BERT (Bit Error Rate Testers), optical power meters, optical spectrum analyzers (OSA), sampling/real-time - Strong analytical skills with the ability to solve complex problems of diverse scope. - Proven track record in leading projects and mentor junior team members. - Excellent communication skills with the ability to influence cross-functional teams and senior leadership. - Experience in hardware/software integration and system-level troubleshooting. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Meet the Team: Join the Cisco Process & Automation team in developing leading automation technology, this role works cross-functionally with process engineering, manufacturing, equipment, and quality teams to drive productivity, yield, and quality improvements through advanced automation technologies. Your Impact: - Develop and implement automated process flows for optical module assembly, packaging, and testing. - Evaluate, specify, and integrate automation equipment, robotics, and software controls into manufacturing operations. - Collaborate with process engineers to translate manual processes into automated solutions. - Troubleshoot and resolve issues related to automation systems, ensuring minimal downtime and optimal performance. - Conduct data analysis and process monitoring to identify opportunities for further automation and continuous improvement. - Create and maintain documentation for automated processes, standard operating procedures, and training materials. - Ensure compliance with safety, quality, and industry standards in all automation activities. Minimum Qualifications: - Bachelor's or Master's degree in Automation Engineering, Electrical Engineering, Mechanical Engineering, Optical Engineering, or related field. - Experience with manufacturing automation, robotics, or process control in high-tech environments (optics, semiconductors, photonics, or similar). - Strong problem-solving skills with hands-on experience troubleshooting automation systems. - Excellent communication and documentation skills. Preferred Qualifications: - Familiarity with optical module assembly, packaging, and testing processes is a plus. - Familiarity with high-volume contract manufacturing environments - Experience in optics or photonics manufacturing includes active alignment methods - Proficiency in PLC programming, machine vision, motion control, and integration of automated equipment. - Active alignment experience Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.