Watcharin Surasa

IT Project Management Specialist

Available in 1 monthBangkok15.0 years

About

IT Service Operations Specialist with experience in IT infrastructure, end-user services, and service delivery across multi-site environments. Proven track record in managing IT operations (Incident, Problem, Change), vendor management, and delivering stable and secure IT services aligned with business requirements.

Experience

IT Systems Administrator
David Yurman
2018-07 — 2021-06
Managed IT operations across Thailand, Vietnam, India, and China.
Senior Workplace Technology Administrator
Seek Asia
2021-07 — 2021-12
Delivered Level 2 IT support across regional offices.
IT User Engagement Professional
Siemens Energy
2022-01 — 2022-07
Provided IT support including VIP users and high-priority incidents.
IT Specialist
Hermes
2022-08 — 2026-08
Managed IT service operations across stores, office, and warehouse ensuring high availability.
Boutique IT Project Management Specialist
Chanel
2026-09 — Present
Managed end-to-end IT project delivery for new boutique openings, renovations, and cosmetic counters, ensuring on-time and within-scope implementation.

Education

The University of Thai Chamber of Commerce
B.Sc. · Information Technology
2003-01 — 2007-01

Skills

infrastructure & end-user services supportit asset lifecycle & capacity managementitil framework & service deliveryit service operations (incident, problem, change management)project coordination & deploymentservice governance, sla & kpi monitoringvendor & stakeholder management

Role preferences

Open to roles: IT Specialist, IT team lead

Interested in this candidate? Contact the GetLinks Recruitment team.