Ugendar CM

About

Experienced in managing HR processes, including onboarding and employee engagement, with expertise in data analysis and HRIS tools. Actively seeking roles in HR Operations and People Operations.

Experience

1. Intern - People Success Partner
   eBay Bengaluru GCC (Zinnov Management Consulting)
   2026-04 — Present

   Supported pre-onboarding, onboarding, and post-onboarding operations for 600+ FTE joiners, coordinating documentation, onboarding readiness, stakeholder communication, trackers, and employee follow-ups. Designed an Agentic AI-based HR process automation model for preponed/postponed DOJ cases, automating notifications to Recruiters, Hiring Managers, and People Experience teams and replacing a manual notification workflow. Designed a 30-Day New-Hire Experience using a gamification model to enhance early employee engagement and create a structured, interactive onboarding journey. Coordinated 5 core onboarding touchpoints - Business Induction, People & Culture, IT Setup, Facilities, and onboarding sessions, including business-speaker identification and stakeholder coordination. Managed Workday-based buddy-program operations, including buddy-list validation, buddy invitations, and Day 1 connection tracking; reviewed new-joiner documentation and coordinated corrections and uploads through Workday and DocuSign. Drafted Addendum Letters and Relieving Letters, supporting employee documentation and People Operations processes. Scheduled post-onboarding connects with VPs and Directors within an employee’s first 30 days, facilitating leadership interaction and strengthening the new-hire experience. Maintained pre-hire dashboards, live onboarding trackers, and weekly new-joiner reports, while coordinating Day 1 communications, Week 1 feedback, post-onboarding check-ins, and 30/60-day engagement connects.

Education

1. International Institute of Business Studies
   MBA · Human Resources
   2024-01 — 2026-01
2. UCSI University, Malaysia
   MBA Exchange · Organizational Leadership
   — 2026-01

Skills

Role preferences

Open to roles

HR, HR operations, HRBP, Consulting