Tanyapat Haemintakun

Experience

1. Food & Beverage Associate
   Carowinds Amusement Park, Charlotte, NC, USA
   2018-06 — 2018-08

   - Prepared ingredients for cooking, including washing, peeling, cutting, and portioning. - Served food and beverages following strict hygiene standards. - Delivered fast, friendly service in a high-pressure environment. - Worked with international team and adapted to U.S. work culture.

2. Customer Service (Part-time)
   Robinson Department Store
   2019-12 — 2020-01

   - Handled customer complaints and inquiries with empathy and professionalism. - Guided customers through loyalty program applications and ensured smooth onboarding experience.

3. Sales Associate
   Muji Store
   2020-07 — 2020-09

   - Delivered exceptional customer service in a retail environment, assisting diverse customers with personalized product recommendations. - Maintained store cleanliness and presentation to reflect the brand’s standards. - Promoted new product launches and in-store campaigns. Collaborated with team to meet daily/monthly sales targets.

4. Post-Fixture Operations
   Maersk Broker Bulk Chartering (Thailand) Ltd.
   2021-01 — 2023-12

   - Supported vessel operations by coordinating with internal teams and external stakeholders to ensure accurate execution of post-fixture activities. - Assisted in preparing Charter Party agreements, freight invoices, and shipping-related documentation. Provided timely operational data and documentation to senior operations staff to support informed decision-making. - Ensured seamless communication across departments for smooth post-fixture execution.

5. Post-Fixture Operations
   Arrow Shipbroking Thailand Ltd.
   2023-12 — Present

   - Independently managed end-to-end post-fixture operations, ensuring contractual obligations were fulfilled with precision. Updated data into the system. - Drafted and reviewed complex Voyage and Time Charter agreements, ensuring legal accuracy and commercial viability. Proactively coordinated with shipowners, charterers, agents, and internal departments to resolve operational disputes and minimize delays. - Timely prepared precise shipping documents to all concerned parties. - Liaised with Accounting team in terms of issuing commission invoices. - Served as the primary point of contact for global clients during post-fixture operations, delivering high-level service and maintaining long-term client relationships.

Education

1. Nawaminthrachinuthit Triamudomsuksanomklao School
   High School · English/Chinese Major
   2013-01 — 2015-01
2. Thammasat University
   Bachelor of Liberal Arts · Business English Communication
   2016-01 — 2020-01
3. Brazoswood High School, Texas, USA
   High School
   — 2014-01

Skills

Role preferences

Open to roles

operations, customer service