The Opportunity Coda’s Corporate IT team keeps a global, hybrid workforce secure, productive, and well supported. As an IT Engineer, you’ll own key parts of our end-user and SaaS environment, from identity and endpoint management through to the platforms our people use every day. You’ll handle complex technical issues end to end, build automation and integrations that remove manual work, and lead improvements that make IT faster, more secure and more self-service. This role suits someone who has outgrown first-line support and wants real ownership of systems, not just tickets. What you'll do - Act as the main administrator for core corporate platforms, including Okta, Google Workspace, Slack, Atlassian (Jira Service Management and Confluence) and our endpoint management platform, keeping them secure, well configured and documented - Engineer and improve the joiner, mover and leaver lifecycle across all regions, integrating HR, identity and SaaS systems so access is granted and removed accurately and on time - Design, build and maintain automation and integrations with tools such as Zapier, Google Apps Script, Python and platform APIs to cut manual effort and ticket volumes - Handle escalated and complex incidents through to resolution, find root causes, and put permanent fixes in place - Lead or co-lead small to medium IT projects, such as platform rollouts, configuration changes, policy updates and device refreshes, from design and testing through to user communication and adoption - Implement and maintain identity and access controls, including SSO, MFA, device trust, access reviews and least-privilege practices, to support our security and compliance obligations as a regulated payments business - Manage device configuration, security baselines and compliance policies for macOS and Windows laptops through our endpoint management platform - Build and maintain self-service resources, knowledge base articles and standard operating procedures so users can solve common issues without raising a ticket - Evaluate new tools and features, run proof-of-concept testing, and give clear, evidence-based recommendations to the IT Manager - Manage relationships with laptop and SaaS vendors on procurement, warranty, renewals, and escalations, and flag cost-saving opportunities - Track service metrics such as resolution times, ticket trends and satisfaction scores, and use them to drive service improvements - Support and guide other team members, and share knowledge through documentation and peer coaching What you'll bring - 4 or more years’ experience in corporate IT, end-user computing or IT operations, including hands-on administration of SaaS and identity platforms - Strong working knowledge of Okta (or a similar identity provider) and Google Workspace administration - Experience managing macOS and Windows devices through an MDM or endpoint management platform, including configuration profiles and security policies - Experience administering Jira Service Management, Confluence and Slack - Practical scripting and automation skills, for example Google Apps Script, Python, or no-code tools like Zapier or n8n, and comfort working with REST APIs - A track record of improving processes, not just following them, with examples of work you automated, integrated, or redesigned - Strong troubleshooting skills and the judgment to handle complex issues independently - Clear written and verbal communication, including writing documentation and announcements for non-technical users - Comfortable working across time zones with a globally distributed workforce - Full bilingual proficiency in Thai and English, with strong business communication skills in both languages. This role requires communication with Thai local vendors and to collaborate seamlessly with internal stakeholders. Nice to have - Experience in fintech, payments, or another regulated environment - Familiarity with security and compliance frameworks such as ISO 27001, SOC 2 or PCI DSS - ITIL 4 Foundation or equivalent ITSM certification - Okta, Google Workspace, or Atlassian administrator certifications - A degree in Information Technology, Computer Science, or a related field
Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions. With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia. We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you. Engineering - Technology at Coda At Coda, our goal is to make our mark in the high-volume payments and e-commerce industry – and we are levelling up fast. To stay in stride with the dynamic environment, we focus on building robust, distributed systems that can effortlessly handle traffic spikes. Moreover, our ambitious roadmap necessitates innovative tools to streamline the development lifecycle and sustain our swift momentum. We place great value on balancing teamwork with individual autonomy, allowing our teams to make the most of modern cloud infrastructure. Our tech stack is solidly based on AWS cloud, with a keen interest in infrastructure-as-code and the creation of new microservices via the Quarkus framework. Our toolbox includes JSON and GRPC, multiple data storage integrations, queues, OpenTelemetry, and more. But what truly defines us? It's our incredible team. We hire top talent and give them the freedom to push Coda's technology and products to exciting new levels. We believe that genius can strike anywhere, so we promote ownership and cultivate a servant leadership culture that lets engineers take the reins on features. The Opportunity Engineering management roles are critical to the success of Coda. In addition to being technically excellent, our managers need to exhibit strong leadership and superb people management skills. We give our managers an extreme amount of autonomy and responsibility, so it’s crucial that they are strong examples of Coda’s top-notch culture. What you'll do - Lead a team of 3 to 6 software engineers - Take ownership of one of the core systems at Coda, working with your team to constantly drive our technology forward and defining an aggressive technology roadmap - Design and develop highly scalable, reliable, secure, and fault-tolerant systems end to end using state-of-the-art technology - Work closely with the Product team to ensure goals and work are clearly defined, at both the OKR and day-to-day levels - Own the execution of product and technical goals - Coach team members using continuous improvement techniques, resulting in a high-performance team - Collaborate with the recruiting team to attract strong engineering talent What you'll bring - Passion for building great products and software - Exemplary communication skills, both written and oral - Experience in an agile environment, with the ability to analyze and optimize team productivity - 3+ years of experience as a successful tech lead working on hard problems - Strong experience with data technologies (RDBMS, NoSQL, message queues, etc.) - The ability to query, analyze, and work with data to drive decision-making - Expert architectural skills - The ability to write and review code as necessary - Able to quickly learn or evaluate new technologies Bonus if you have - Experience with extremely high scale, distributed systems - Deep knowledge of security or cryptography - Experience building systems in the AWS cloud We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!
Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions. With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia. We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you. Engineering - Technology at Coda At Coda, our goal is to make our mark in the high-volume payments and e-commerce industry – and we are levelling up fast. To stay in stride with the dynamic environment, we focus on building robust, distributed systems that can effortlessly handle traffic spikes. Moreover, our ambitious roadmap necessitates innovative tools to streamline the development lifecycle and sustain our swift momentum. We place great value on balancing teamwork with individual autonomy, allowing our teams to make the most of modern cloud infrastructure. Our tech stack is solidly based on AWS cloud, with a keen interest in infrastructure-as-code and the creation of new microservices via the Quarkus framework. Our toolbox includes JSON and GRPC, multiple data storage integrations, queues, OpenTelemetry, and more. But what truly defines us? It's our incredible team. We hire top talent and give them the freedom to push Coda's technology and products to exciting new levels. We believe that genius can strike anywhere, so we promote ownership and cultivate a servant leadership culture that lets engineers take the reins on features. The Opportunity Engineering management roles are critical to the success of Coda. In addition to being technically excellent, our managers need to exhibit strong leadership and superb people management skills. We give our managers an extreme amount of autonomy and responsibility, so it’s crucial that they are strong examples of Coda’s top-notch culture. What you'll do - Lead a team of 6 to 12 software engineers - Take ownership of one or more key systems at Coda, working with your team to constantly drive our technology forward and defining an aggressive technology roadmap - Work closely with the Product team to ensure goals and work is clearly defined, at both the OKR and day-to-day levels - Own the execution of product and technical goals - Coach team members using continuous improvement techniques, resulting in a high-performance team - Collaborate with the recruiting team to attract strong engineering talent What you'll bring - Passion for building great products and software - Exemplary communication skills, both written and oral - Experience in an agile environment, with the ability to analyze and optimize team productivity - 5+ years of experience as a successful software engineer working on hard problems - 2+ years as a technical lead, manager, architect, or other leadership position - Strong experience with data technologies (RDBMS, NoSQL, message queues, etc.) - The ability to query, analyze, and work with data to drive decision making - Expert architectural skills - The ability to write and review code as necessary - Able to quickly learn or evaluate new technologies Bonus if you have - Experience with extremely high scale, distributed systems - Deep knowledge of security or cryptography - Machine learning and big data knowledge - Experience building systems in the AWS cloud We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!
Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions. With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia. We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you. Engineering - Technology at Coda At Coda, our goal is to make our mark in the high-volume payments and e-commerce industry – and we are levelling up fast. To stay in stride with the dynamic environment, we focus on building robust, distributed systems that can effortlessly handle traffic spikes. Moreover, our ambitious roadmap necessitates innovative tools to streamline the development lifecycle and sustain our swift momentum. We place great value on balancing teamwork with individual autonomy, allowing our teams to make the most of modern cloud infrastructure. Our tech stack is solidly based on AWS cloud, with a keen interest in infrastructure-as-code and the creation of new microservices via the Quarkus framework. Our toolbox includes JSON and GRPC, multiple data storage integrations, queues, OpenTelemetry, and more. But what truly defines us? It's our incredible team. We hire top talent and give them the freedom to push Coda's technology and products to exciting new levels. We believe that genius can strike anywhere, so we promote ownership and cultivate a servant leadership culture that lets engineers take the reins on features. The Opportunity We are looking for a proactive, driven engineer who is hungry to contribute using their deep and fundamental knowledge in software development and automation. You will be responsible for the architecture, development, and evolution of key products and features at Coda. What you'll do - Design and develop highly scalable, reliable, secure, and fault-tolerant systems end to end using state of the art technology - Work directly with Product and Technology team members to define and implement complex features - Collaborate with other team members to learn and share best practices - Understand and constantly optimize our products, identifying and fixing problems, improving stability and user experience - Take operational responsibility for the services that are owned by your team - Debug production issues across services - Participate in on-call rotations as needed (we support a healthy work/life balance, so we invest in minimizing out-of-office interruptions and we use rotations to minimize on-call days) What you'll bring - 2+ years of experience in software development - A bachelor’s degree in computer science, engineering, mathematics, or a related field (or equivalent experience) - Strong knowledge of one or more programming languages (Java, Scala, Kotlin, Groovy, Go, C/C++, Rust, Python, C#, etc.) and the ability to learn new programming languages quickly - Strong understanding of software architecture - Understanding of data systems and how to query/interact with them (RDBMS, NoSQL, Queues, etc.) - A desire to build automation into everything you do, including implementing state of the art CI/CD practices and test automation - Understanding of agile methodologies (e.g. Scrum) - Good command of the English language and the ability to communicate effectively Bonus if you have - Experience building high scale APIs - Knowledge of AWS and cloud technologies such as lambdas and containerization - Experience in FinTech or related fields requiring strong security discipline We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!