Join Amity AI Holdings! At Amity, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. For more information about Amity visit our website: https://www.amity.co/ About the Role We are looking for a Business Analyst who can bridge the gap between business requirements and technical solutions. The ideal candidate has strong analytical skills, can translate business needs into clear diagrams and documentation, and communicates effectively with both engineers and customers. This position will be responsible for leading the requirements and solution design for a chatbot migration project with a major bank, ensuring clarity, alignment, and successful delivery. Your Impact - Gather, analyze, and validate business requirements from banking stakeholders, ensuring regulatory and compliance considerations are addressed. - Translate requirements into functional and technical specifications, including process flows, diagrams, and solution documentation. - Act as the key liaison between business users, engineers, and customers—ensuring mutual understanding and smooth collaboration. - Facilitate workshops, brainstorming sessions, and solution discussions to explore win–win alternatives. - Promote research, collaboration, and well-thought-out technical design as the foundation for successful systems. - Help evaluate new technologies and determine their suitability for the banking chatbot migration project. Your Day-to-Day Responsibilities - Work with banking stakeholders to elicit, document, and refine business requirements for the chatbot migration project. - Create clear business process models, workflows, and system diagrams that guide engineers and are easy for customers to understand. - Collaborate with technical lead and engineers to design feasible solutions that meet both business and technical requirements. - Support testing and validation by defining acceptance criteria and ensuring solutions align with business objectives. - Facilitate regular discussions, reviews, and updates with customers and internal teams on requirements, solution scope, and potential risks. - Track requirements throughout the project lifecycle to ensure successful implementation and alignment with project goals. Your Ideal Profile - Thai national only - Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field. - 2–5 years of experience as a Business Analyst (preferably in software development, implementation, or system integration projects). - Strong ability to translate business needs into clear technical specifications and diagrams. - Excellent communication skills in both Thai and English, with the ability to explain complex concepts in simple terms. - Experience engaging with difficult customers and handling challenging discussions diplomatically. - Familiarity with project delivery methodologies (Agile and/or Waterfall). Bonus Points: - Experience in the banking industry. - Hands-on experience with chatbot projects or other large-scale, complex solutions. What’s in it for you: - Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from home - Private Health Insurance (including Dental coverage) - Unlimited paid leave vacation and free massage at the office - Check out more about our company, Bangkok team and our benefits: https://www.amity.co/career
Product Manager – Chatbot & GenAI Platform (Contact Center) About the role - We are looking for a Product Manager to drive the development and evolution of our Chatbot and GenAI Platform for Contact Centers. - This role focuses on building AI-powered customer experience solutions that help businesses automate interactions, improve service quality, and increase operational efficiency. - You will work closely with engineering, AI, design, business, and customer-facing teams to translate customer needs and business objectives into scalable product solutions. Key responsibilities - Define the product vision, strategy, and roadmap for our Chatbot and GenAI Platform. - Identify market opportunities, customer pain points, and emerging AI trends to guide product development. - Gather and analyze customer requirements, business needs, and user feedback. - Translate business problems into clear product requirements, user stories, and acceptance criteria. - Prioritize features and initiatives based on customer value, business impact, and technical feasibility. - Work closely with engineering, AI, and design teams to deliver product features from discovery through launch. - Manage the product backlog, sprint priorities, and release planning. - Make informed trade-offs between scope, timelines, technical complexity, and business value. - Drive the development of chatbot, conversational AI, and GenAI capabilities for contact center use cases. - Collaborate with technical teams on integrations, APIs, platform capabilities, and system scalability. - Work with internal stakeholders and customers to align product direction and expectations. - Define and monitor product KPIs, adoption, customer satisfaction, and business outcomes. - Use data and customer feedback to identify improvement opportunities and continuously enhance the product. Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field. - At least 4 years of experience in product management, product ownership, solution consulting, or a related role in software or technology. - Experience managing software products or platforms from discovery through delivery and continuous improvement. - Understanding of Agile methodologies, product roadmaps, backlog management, and prioritization. - Familiarity with chatbots, conversational AI, GenAI, LLMs, or contact center technologies. - Ability to translate complex business requirements into clear product specifications and actionable plans. - Strong analytical, problem-solving, communication, and stakeholder management skills. - Comfortable working with cross-functional teams in a fast-paced technology environment. Preferred qualifications - Experience with enterprise software, SaaS platforms, or customer experience solutions. - Familiarity with contact center operations, CRM, CCaaS, or customer service automation. - Experience working with engineering and AI teams to deliver AI-powered products. - Understanding of APIs, system integrations, and software architecture concepts. - Experience engaging directly with enterprise customers and supporting product demonstrations or solution discussions. What's in it for you: At Amity, we are dedicated to creating a dynamic and supportive work environment that prioritizes growth, learning, and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds, embracing diversity in ethnicity, gender, disability, religion, belief, sexual orientation, and age. Join our Bangkok team to enjoy a wide range of benefits as we innovate and grow together. Discover more about our team values, benefits, and career opportunities at Amity Solutions Bangkok on ourofficial website.
Product Owner (Delivery) Role Summary The Product Owner (Delivery) translates the Product Roadmap into well-defined features and ensures they are delivered on time, within scope, and to the expected quality standards. Working closely with the Product Manager, this role owns the day-to-day execution of product delivery, including backlog prioritization, user story definition, sprint planning, release coordination, and delivery quality. While the Product Manager defines what to build and why, the Product Owner focuses on how and when features are delivered. This role focuses on delivering product features aligned with the Product Roadmap, rather than managing customer contract commitments or sales-driven scope. Key Responsibilities - Roadmap Execution and Requirements Definition - - Collaborate with the Product Manager to understand the objectives, user needs, and success metrics behind each Roadmap initiative. - Break down initiatives and epics into clear user stories with well-defined, testable acceptance criteria. - Work with UX/UI designers to ensure designs and requirements are ready before stories enter a sprint. - Identify technical dependencies, delivery risks, and cross-functional requirements early. - Product Backlog and Release Planning - - Own and prioritize the Product Backlog based on business value, risk, dependencies, and delivery priorities. - Develop release plans with the Engineering Lead, ensuring alignment with Roadmap timelines. - Facilitate backlog refinement, sprint planning, and sprint reviews. - Make day-to-day requirement decisions and manage scope trade-offs during sprints, keeping the Product Manager informed of significant changes. - Delivery Management and Quality Assurance - - Monitor release progress and proactively communicate risks that may affect Roadmap commitments. - Collaborate with QA to define test scenarios and validate deliverables against acceptance criteria and the Definition of Done. - Coordinate release readiness with the Platform team, including release notes, feature flags, and deployment plans. - Document new features and facilitate knowledge transfer to Support, Delivery, and Sales teams. - Post-Release Measurement and Continuous Improvement - - Track feature adoption and performance metrics with the Product Manager after launch. - Gather feedback from users, Support, and customer-facing teams and translate insights into backlog improvements. - Balance new feature development with bug fixes, product stability, and technical debt reduction. - Stakeholder Communication and Process Improvement - - Communicate release progress, delivery risks, and trade-offs to the Product Manager and relevant leadership. - Serve as the primary point of contact for the development team on features in progress. - Facilitate retrospectives and continuously improve product delivery practices and team workflows. Required Qualifications - Bachelor's degree or higher in Computer Engineering, Computer Science, Information Systems, Business Administration, or a related field. - 3–5 years of experience as a Product Owner or Business Analyst within a software product team, preferably in SaaS or platform environments. - Solid understanding of Agile/Scrum methodologies and hands-on experience managing a Product Backlog. - Ability to write clear user stories, acceptance criteria, and product requirements. - Good understanding of the end-to-end product development lifecycle, from discovery and design through development, testing, and release. - Sufficient technical knowledge to collaborate effectively with developers on APIs, integrations, and data flows. - Proficiency in Jira, Confluence, and Figma. - Strong communication in English and Native in Thai. Preferred Qualifications - Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification. - Experience developing AI chatbots, conversational AI, LLM-based applications, or AI agent products. - Experience with B2B SaaS or platform products serving multiple enterprise customers. - Experience using product analytics, experimentation, or A/B testing to inform decisions. - Understanding of security and personal data protection requirements, including Thailand's Personal Data Protection Act (PDPA). Key Competencies - Ownership: Takes responsibility for feature delivery and outcomes through to the end user. - Prioritization: Makes informed decisions on priorities and scope trade-offs under time and resource constraints. - Stakeholder Management: Aligns stakeholders, manages competing priorities, and proposes practical alternatives while maintaining Roadmap objectives. - Communication: Translates technical concepts into business terms and communicates business needs clearly to technical teams. - Problem-Solving: Identifies root causes, evaluates options, and develops practical solutions. - User-Centric Mindset: Keeps user needs and product value at the center of delivery decisions. Key Collaborators - Product Manager: Aligns on Roadmap objectives, priorities, success metrics, and delivery trade-offs. - Engineering Lead and Development Team: Coordinates sprint planning, implementation decisions, and release execution. - UX/UI Designer: Ensures designs and user requirements are ready for development. - QA Team: Defines test scenarios, validates acceptance criteria, and manages defect resolution. - Platform Team: Coordinates release readiness, environments, and deployments. - Support, Delivery, and Sales Teams: Facilitates feature knowledge transfer and incorporates customer and user feedback into the Product Backlog. What's in it for you: At Amity, we are dedicated to creating a dynamic and supportive work environment that prioritizes growth, learning, and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds, embracing diversity in ethnicity, gender, disability, religion, belief, sexual orientation, and age. Join our Bangkok team to enjoy a wide range of benefits as we innovate and grow together. Discover more about our team values, benefits, and career opportunities at Amity Solutions Bangkok on ourofficial website.
Join Amity AI Holdings! At Amity, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. For more information about Amity visit our website: https://www.amity.co/ Your Impact: - Leads the group-wide financial planning and analysis function across the holding company and all operating companies (OpsCo). Owns the end-to-end annual budgeting, rolling forecast, and long-range planning cycle for the total Group, consolidating entity-level plans into a single, decision-ready view for the CFO, CEO, and Board of Directors. Builds and maintains the Group financial model used for simulation, scenario analysis, cost allocation, management reporting, and M&A evaluation, serving as the CFO’s principal business partner on performance, capital allocation, and strategic decisions. Extends this financial perspective into strategic procurement and spend optimisation, using analysis and commercial partnering to improve supplier value, investment discipline, and cash outcomes. FP&A remains the core mandate, with strategic procurement focused on major spend decisions and group opportunities, supported by local teams for routine purchasing. Your day-to-day responsibilities: Group Budgeting, Forecasting & Planning Cycle Leadership - Own and drive the annual budget, quarterly reforecast, and 3–5 year plan for the total Group, covering the holding company and every OpsCo, with a clear planning calendar, templates, and accountability across entity and functional heads. - Translate Group strategy and targets into entity-level budgets for revenue, gross margin, OPEX, headcount, CAPEX, and cash flow; challenge assumptions and drive alignment between top-down targets and bottom-up submissions. - Consolidate entity budgets and forecasts into Group-level P&L, balance sheet, and cash flow views, ensuring proper intercompany eliminations and consistency with Group accounting policies. - Establish and continuously improve FP&A processes, planning tools, and data structures (chart of accounts mapping, cost centers, entity hierarchy) to shorten cycle time and raise forecast accuracy. - Incorporate major supplier commitments, renewal dates, and negotiated commercial terms into budgets and cash forecasts. Financial Modelling, Simulation & Scenario Analysis - Design, build, and maintain an integrated, driver-based Group financial model (three-statement, multi-entity) that supports simulation of revenue, cost, headcount, pricing, and investment scenarios. - Run sensitivity, scenario, and what-if analyses (base / upside / downside) to quantify the impact of strategic initiatives, market shifts, and funding decisions on Group profitability, cash runway, and valuation. - Prepare business cases and investment appraisals (NPV, IRR, payback, unit economics) for new products, markets, and major CAPEX, providing clear recommendations to the CFO and executive team. - Ensure model integrity, version control, documentation, and auditability so that outputs can be relied upon by management, auditors, investors, and financial advisors. Management Reporting & Performance Analysis - Deliver monthly and quarterly Group management reporting packs, including budget vs. actual vs. forecast variance analysis by entity, business unit, product, and customer segment, with clear commentary on drivers and actions. - Define and track Group KPIs and operating metrics (e.g., revenue growth, gross margin, EBITDA, OPEX ratios, cash burn, ARR / recurring revenue, utilization) through dashboards for the CFO, CEO, and Board. - Partner with business and functional leaders to explain performance, identify risks and opportunities, and drive corrective actions to meet Group targets. - Identify opportunities to improve the cost base through demand management, licence utilisation, supplier consolidation, and better commercial terms. - Support Board, Audit Committee, investor, and lender reporting, including preparation of financial presentations and responses to financial due diligence requests. Group Cost Allocation & Intercompany Charging - Design and maintain the Group cost allocation methodology for shared services and holding company costs (e.g., management fees, IT, HR, Finance, office), using fair, transparent, and defensible allocation drivers. - Calculate and administer intercompany recharges and management fees in coordination with Accounting, Tax, and Legal, ensuring alignment with transfer pricing policy and documentation requirements. - Provide entity-level and product-level profitability analysis on a fully allocated basis to support pricing, resourcing, and portfolio decisions. M&A, Corporate Development & Strategic Support - Build valuation and transaction models (DCF, trading / transaction comparables, accretion / dilution, pro-forma consolidation) to evaluate acquisitions, divestments, joint ventures, and Group restructuring. - Support financial due diligence, synergy quantification, deal structuring analysis, and post-merger integration planning, working closely with the CFO, Corporate Development, Financial Advisors (FA), and external auditors. - Integrate newly acquired or restructured entities into the Group planning, reporting, and cost allocation framework, and track realization of deal synergies against the original business case. - Provide financial projections and analysis to support fundraising, capital structure decisions, and potential IPO readiness requirements. Strategic Procurement and Spend Optimisation - Use Group spend analytics to identify and prioritise value opportunities across cloud and software subscriptions, professional services, external development, and other material indirect spend categories. - Partner with business owners and technical specialists to evaluate demand, supplier options, and total cost of ownership; build financial business cases that balance price, service quality, risk, and scalability. - Lead or coordinate strategic sourcing and commercial negotiations for selected major contracts and renewals, working with Legal, IT, and local procurement teams; leverage Group purchasing scale where beneficial. - Build visibility of material contracts, renewal dates, usage, and committed spend, and translate negotiated outcomes into the Group forecast and cash plan. - Track realised savings, cost avoidance, and working-capital benefits separately against agreed baselines, with independent validation by Accounting or the Controller. - Help establish proportionate procurement policies and approval thresholds. Business owners retain accountability for specifications and service acceptance; supplier awards and commitments follow delegated approvals, while vendor master maintenance, invoice accounting, and payment release remain independently controlled. Your profile: - Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business Administration; MBA is an advantage. - Minimum 8–12+ years of experience in FP&A, corporate finance, financial modelling, or investment banking / transaction advisory, including at least 3–5 years in a leadership role. - Proven experience in a multiple-entity, holding company and operating company (HoldCo / OpsCo) group structure, including Group consolidation, intercompany eliminations, and shared-cost allocation. - Experience with ERP and planning / BI tools (e.g., MSFT Dynamics, SAP, Oracle, NetSuite, Anaplan, Adaptive Insights, Power BI, Tableau) and a strong drive to automate and digitize the planning process. - Strong business acumen in technology, digital, or AI businesses is an advantage, with the ability to translate operational drivers into financial outcomes. - Executive presence and strong stakeholder management skills to partner with, influence, and challenge C-level executives and entity heads. - Strong commercial judgement and the ability to influence supplier discussions and cross-functional spend decisions. - Experience in spend analysis, commercial negotiation, vendor business cases, or cost transformation is an advantage. - A procurement career background or professional procurement qualification is not required; strong FP&A capability and willingness to develop strategic sourcing skills are key. - Excellent bilingual communication, written executive reporting, and presentation skills in English and Thai. What’s in it for you: - Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from home - Private Health Insurance, Dental coverage, Annual Health Check Up - Unlimited paid leave vacation and free massage at the office - Check out more about our company, Bangkok team and our benefits: https://www.amity.co/career
Join Amity AI Holdings! At Amity, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. For more information about Amity visit our website: https://www.amity.co/ Your Impact: - Prepares complex consolidated financial statements and reporting packages for multi-tier group entities under TFRS for PAEs and IFRS. Coordinates with global component accounting teams to enforce uniform accounting policies and timely monthly close. Actively supports Financial Planning & Analysis (FP&A) workflows through variance analysis, management pack consolidation, KPI monitoring, and annual budget modeling. Your day-to-day responsibilities: Group Financial Consolidation - Prepare and maintain monthly, quarterly, and annual consolidated working papers, elimination schedules, and audited group financial statements in strict accordance with TFRS for PAEs / IFRS. - Execute monthly consolidation entries, including intercompany balance and transaction eliminations, unrealized profit eliminations, investment in subsidiary accounting, and foreign currency translation adjustments (CTA / FX reserves). - Review, validate, and standardize financial reporting packages submitted by international operating subsidiaries (UK, Singapore, Malaysia, US), resolving intercompany mismatches and policy discrepancies. Technical Accounting Adjustments - Support accounting treatments for complex group transactions, including Purchase Price Allocation (PPA) intangible asset amortizations, goodwill impairment testing, equity-accounted investments, and share-based compensation schemes. - Reconcile intercompany investments, loan accounts, dividend streams, and foreign exchange remeasurements across multiple entities. FP&A & Management Reporting Support - Partner with finance leadership to assemble monthly group management reporting packages, executive dashboards, and KPI tracking scorecards. - Conduct rigorous Actual vs. Budget and Trend Variance analyses, delivering operational commentary on recurring SaaS/service revenue performance, cost of delivery, and operating expense variations. - Assist in developing financial models, rolling forecasts, and scenario analyses to facilitate strategic business planning. Audit Facilitation & Finance Transformation - Serve as the core point of contact for external auditors during interim reviews and statutory consolidation audits. - Prepare audit schedules, lead sheets, note disclosures, and technical workpapers. - Participate in ERP reporting optimization, consolidation system automation, and cross-functional reporting digitalization initiatives. Your profile: - Bachelor’s degree in Accounting (Direct Accounting Major required). CPA certification or active progression toward CPA is an advantage. - Minimum 3–5 years of relevant accounting and financial analysis experience, with essential background as an External Auditor from Big 4 or reputable accounting audit firms (Senior Auditor level preferred). - Direct experience auditing or managing accounting records for Service-based, Tech, or SaaS businesses. - Hands-on experience preparing or auditing multi-entity consolidated financial statements involving overseas subsidiaries, multi-currency translations, and intercompany eliminations. - Solid technical proficiency in TFRS for PAEs and IFRS. - Strong interest and aptitude in FP&A, commercial acumen, and business performance analytics. - Strong written and verbal English communication skills, with the ability to collaborate smoothly with international controllers and leadership. - Advanced Microsoft Excel skills (financial modeling, nested lookups, INDEX/MATCH, dynamic arrays, PivotTables); practical familiarity with modern ERP systems (SAP, Microsoft Dynamics 365, NetSuite) is advantageous. What’s in it for you: - Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from home - Private Health Insurance (including Dental coverage) - Unlimited paid leave vacation and free massage at the office - Check out more about our company, Bangkok team and our benefits: https://www.amity.co/career
Join Amity AI Holdings! At Amity, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. For more information about Amity visit our website: https://www.amity.co/ Your Impact: - Leads the group-wide enterprise internal control, corporate governance, and risk management architecture across all group operating and holding entities. Functions as the Project Director for Internal Control & IPO Readiness, orchestrating compliance enhancements to meet Securities and Exchange Commission (SEC) and Stock Exchange (SET/MAI) listing standards. Reports directly to executive leadership and the Audit Committee while directing outsourced/internal audit engagements to safeguard enterprise assets. Your day-to-day responsibilities: Internal Control Architecture & IPO Readiness Leadership - Design, institutionalize, and monitor enterprise-wide internal control frameworks based on COSO 2013 standards and SEC/SET public company requirements across all group subsidiaries and operational workflows. - Establish, harmonize, and enforce corporate Standard Operating Procedures (SOPs), Delegation of Authority (DOA) matrices, and Segregation of Duties (SOD) rules across all ERP modules and transactional functions. - Conduct comprehensive gap assessments against IPO listing prerequisites; develop, track, and enforce corrective remediation roadmaps across department heads to close control deficiencies prior to public filing. Internal Audit (IA) Project Management & Liaison - Direct and oversee third-party outsourced Internal Audit firms and internal review teams, establishing risk-based annual audit scopes, reviewing audit findings, and arbitrating management responses. - Champion corrective remediation plans across business units (Sales, Procurement, HR, IT, Accounting, Treasury), holding process owners accountable to eradicate material weaknesses and significant deficiencies. - Lead regular follow-up reviews to verify that internal control recommendations are effectively operationalized. Enterprise Risk Management (ERM) & Fraud Prevention - Develop and maintain the Enterprise Risk Management (ERM) framework, establishing risk registers covering strategic, operational, financial, legal, and IT General Control (ITGC) risks. - Implement proactive anti-fraud protocols, conflict-of-interest monitoring mechanisms, and oversee independent whistleblowing investigation procedures. - Monitor operational and IT segregation of duties (SOD) across business applications to safeguard enterprise integrity. Audit Committee & Board Reporting - Formulate and present quarterly Internal Control and Risk Assessment dashboards directly to the Audit Committee, CEO, and Board of Directors. - Serve as the principal internal control and governance advisor during corporate restructuring, financial advisor (FA) reviews, and the drafting of SEC registration statements (Filing / Form 56-1 One Report). Your profile: - Bachelor’s or Master’s degree in Accounting, Auditing, Finance, or Business Administration. - Mandatory elite professional certification: Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA). - Minimum 10–15+ years of extensive experience in Internal Control, Internal Audit, Enterprise Risk Management, or Governance Advisory, including leadership experience in Big 4 Risk Advisory or SET-listed public corporations. - Proven track record leading an end-to-end Internal Control IPO Readiness project through successful SEC/SET listing approval, interfacing directly with external IA firms and Financial Advisors (FA). - Executive presence with the maturity, gravitas, and high emotional intelligence required to interface with, influence, and challenge C-level executives and the Board of Directors. - Comprehensive understanding of IT General Controls (ITGC), cyber/data governance, and automated controls within enterprise ERP systems. - Flawless bilingual communication, written executive reporting, and presentation skills in English and Thai. - What’s in it for you: - Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from home - Private Health Insurance, Dental coverage, Annual Health Check Up - Unlimited paid leave vacation and free massage at the office - Check out more about our company, Bangkok team and our benefits: https://www.amity.co/career
Join Amity Solutions! At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. Explore more about us at: https://www.amitysolutions.com Your impact: - We are looking for a QA Engineer (Middle Level) to oversee project quality assurance. You will be an expert in testing the functions of projects related to Amity's products such as chatbots, social, chat, and video apps. You should have extensive experience in analysis, strong problem-solving abilities, and the ability to manage projects. Your team: - You will be a member of the Professional Services Team, which is in charge of development projects for the company's customers. You will also collaborate as a team with the project manager, business analyst, and developers to ensure that the project meets the customer's expectations. You will be the one who assists the team in improving the project quality. Your day-to-day responsibilities: - Create test cases, test scripts, test scenarios, and quality metrics to track and test projects that will be delivered to customers - Execute quality testing and activities of the projects - Create quality assurance standards and business processes - Follow industry quality and safety standards - Ensure test results of the projects meet customer expectations and demand - Create reports documenting errors and issues to fixing - Explain and work with the developers to fix defects - Led team members and customers to test the projects - Maintain standards for reliability and performance of projects - Work closely with project managers, business analysts, and engineers to plan and create test cases of projects - Testing features as they’re constructed during the development cycle. - Participating in meeting with the internal team and customers to test and ensure the project's functionality doesn’t cause issues - Working closely with engineers and technical support to reproduce and retest bugs from customers - Reporting the status of regression and project quality to stakeholders. Your ideal profile: - At least 3-5 year of experience testing APIs, web, mobile applications, or console applications - Experience writing test cases - Good communication skills in Thai and English both written and verbal - Experience in regression testing and releases - Familiarity with Waterfall and Agile methodologies and Scrum is a plus - Experience with SDKs, Chatbot, and understanding how to test functions is a plus What’s in it for you: - Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok #LI-SP1 #LI-HYBRID #C
Join Amity Group! Join Amity, a leading AI-powered technology company headquartered in Thailand with a growing international presence across Asia and Europe. At Amity, we build innovative software, AI platforms, and digital solutions that help organizations transform the way they work, engage customers, and drive business growth. Our teams work in a dynamic, multicultural environment where technology, innovation, and business come together to create real impact. For more information about Amity Solutions visit our website: Amity Group Overview We are looking for an experienced Senior Corporate Lawyer to serve as a trusted legal partner to our business and leadership teams. In this role, you will provide practical, business-oriented legal advice, support strategic initiatives, manage a wide range of commercial agreements, and help ensure legal and regulatory compliance across our operations. This is an excellent opportunity for a legal professional who enjoys working in a fast-paced technology environment and collaborating with stakeholders across multiple functions and geographies. Your day-to-day responsibilities: - Prepare, draft and review commercial contracts and other legal documents, e.g. POA, MOU or NDA, relating to company’s businesses, both in Thai and English, to ensure that terms and conditions comply with applicable laws and regulations, and properly protect the company’s interest; - Provide legal advices to and coordinate with related stakeholders; - Coordinated with related departments, e.g. commercial, business units in negotiating legal terms and conditions, or help them understanding legal terms and conditions, legal consequences; - Provide legal trainings for various parties in the company on existing and upcoming laws and regulations, as well as company’s policies; - Assisting in various ad-hoc projects and be capable of coordinating and building trust with all stakeholders; and Liaise with government authorities and other third parties, as needed. Your profile: - Bachelor’s degree in Laws; - Minimum of 5 years of experience in the legal field; - Lawyer license is a must; - Notary Public (preferable); - Experience in drafting and reviewing commercial contracts; - Excellent interpersonal skills and service-minded attitude, fast learner with a strong sense of ethics and accountability; - Ability to work under pressure, do multiple tasks and complete assignments in due course; - A team player who can develop strong working relationships with colleagues; - Native proficiency in Thai and a strong command of English (required). What We Offer - Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok
Join Amity Solutions! At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users. Explore more about us at: https://www.amitysolutions.com Your impact: The Senior Solutions Engineer role is a leadership position that is responsible for leading and mentoring the solutions engineer team members, as well as providing technical expertise, solution consultant and support to the sales team, the implementation and customers. He/she is also responsible for ensuring that the team is equipped with the necessary technical skills and knowledge to provide effectively to the team. Your team: - The Solutions engineer team is responsible for the sales process by providing technical expertise and support to the sales team. - The main responsibility is to assist sales representatives in understanding the technical aspects of the company's products and services, and how they can be used to meet customer needs. - We also help to create and deliver presentations, tech proposals and product demonstrations, and provide technical information and answers to customer questions. - Additionally, we conduct research on new technologies and products, and stay up-to-date on industry trends to provide the sales team with relevant information to close deals. - We work closely with other departments, such as the implementation team, engineering, product management, and customer support teams to ensure that the company's products and services are well-positioned in the market and deliver the project smoothly. - We are also responsible for ensuring that sales teams are equipped with the necessary technical skills and knowledge to sell the company's products and services effectively. Your day-to-day responsibilities: - Collaboratively with customers (Enterprises and SMEs) for gathering business requirements, provide technical solutions to solve client use cases, do man-day and total cost estimation for project development. - Work closely with sales team in regards to technical proposals and pitches to enterprise customers - Put together technical cases (diagram, RFP, and proposals) for the sales teams to support their proposals - Provide consultation to the customers on product best practices, use cases, customization, on-boarding, and to be 2nd tier on tech support for investigating cases (need some coding) before escalating to product and engineering team. - Ensure that the company’s services can meet the customer’s requirements - Initiate, coordinate, implement proof-of-concepts, do basic training with customers - Working closely with Professional service teams for Kick-off meetings and Implementing phase. - Work closely with the Product/Engineering team for feedback, customer requests, improvement. - Initiate/Maintain development for Demo apps and Beta services under the Professional service team. - Building and maintaining strong relationships with key customers, partners and stakeholders. Your ideal profile: - Background in software sales/pre-sales engineering role experience - Sales or pre-sales experience in enterprise, retail or financial services verticals - At least 1-3 years of programming experience on at least one of the following stacks: Javascript, NodeJS, Python, ReactJS, VueJS, NextJS - Mobile skills such as Swift, Kotlin, React-native, Flutter a plus - Experience, utilizing, understanding and implementation of RESTful, SOAP and SDK API (Bot and etc.) - Experience using database (eg. ElasticSearch, MongoDB, etc.) - Understanding of IT networking, infrastructure, cloud platforms (such as AWS, GCP, Firebase,Azure) and security. - Strong verbal and written skill in Thai and English language - Very strong communication and client management skills - Ability to explain complex information in simple and clear terms to a non-technical person - Flexible, self-learning, self-motivated, team-player, willing to work in a dynamic and fast-paced environment What’s in it for you: Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/ba... ready to apply? #LI-MR #LI-HYBRID #D
Join Amity Accentix (formerly TrueVoice), a Subsidiary of Amity Solutions Amity Accentix is a leading expert in bot voice technology, dedicated to innovating and enhancing voice-based interactions. As part of Amity Solutions, Amity Accentix combines cutting-edge bot voice solutions with a commitment to excellent customer service, providing transformative experiences in communication technology. Joining Amity Accentix means being part of a team at the forefront of voice tech, where your expertise will help shape the future of AI-driven communication. Explore more about us at: https://www.amitysolutions.com Your impact: - In this role, you’ll bridge the gap between technology and business needs helping our clients design, implement, and optimize solutions built with our products and technologies. You’ll work closely with engineers, product specialists, and clients to understand technical requirements, provide tailored solutions, and ensure smooth delivery. If you’re passionate about JavaScript, problem-solving, and working in a fast-paced environment where every day brings something new — we’d love to meet you! - As a Senior Solutions Engineer, you will be the key driver in crafting and maintaining the Voice Bot via the Accentix platform, overseeing responsibilities from the intelligent design of the 'conversation flow' to seamlessly integrating the back-end systems. This role demands a profound understanding of API processes necessary to connect and unify services with partner systems, ensuring flawless integration. Consequently, you must possess expertise and fluency in back-end development, including the skilled application of frameworks and third-party libraries. This is a pivotal opportunity to collaborate with an ambitious, high-calibre team consisting of dedicated Project Managers, insightful Data Scientists, and expert Tech Leads, all working together to realize the innovations of the future. Your team: - Our team’s mission is to design and implement solutions that balance product capability with customer requirements. We foster an environment of innovation, encouraging solutions that push our product’s boundaries to fulfill customer expectations. Your day-to-day responsibilities: - Drive the external development lifecycle by transforming customer needs into a highly effective voice bot design. This includes consulting authoritatively on the crucial task of API integration between all involved platforms. - External project development - Call flow development using our own voicebot platform per customer requirement - Support post-launch project - Collaborate with sales, product, and engineering teams to design and deliver technical solutions for clients. Your ideal profile: - Bachelor’s degree in Engineering, Computer Science, Information Technology, or Management Information Systems (MIS) - 3–7 years of experience in software development using JavaScript, preferably Node.js - Strong understanding of software development methodologies and code quality best practices - Solid knowledge of MongoDB or other NoSQL database technologies - Hands-on experience with Nginx or other web server technologies - Proficient in Git or other source control management tools - Experience working with Linux commands Bonus Skills - Familiarity with Google Cloud Platform (GCP) and Docker - Experience developing Chatbot or Voicebot solutions - A creative and innovative mindset toward integrating AI into existing processes - Interest or experience in Generative AI (GenAI), particularly for Voice Bot applications What’s in it for you: - At Amity, we are dedicated to creating a dynamic and supportive work environment that prioritizes growth, learning, and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds, embracing diversity in ethnicity, gender, disability, religion, belief, sexual orientation, and age. Join our Bangkok team to enjoy a wide range of benefits as we innovate and grow together. Discover more about our team values, benefits, and career opportunities at Amity Solutions Bangkok on our official website.