Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What you’ll Do: - Be responsible for managing and controlling the month end account closing process on GL - Ensure the correctness and completeness of accounting transactions, prepare and analyze the report and details - Perform monthly accounting activities, including the preparation of monthly journal entries and balance sheet details - Review monthly detail of relevant accounts reconciliation and unusual PL transactions. - Improve working process, introduce internal control, reduce manual work, and implement related systems eg. ERP - Work with external auditor for audited and reviewed financial statements. - Ensure the compliance with statutory requirement and TFRS - Supervise and manage the team and develop team performance - Handle special projects or others as requested What you’ll Need: - Bachelor’s Degree or higher In Accounting (CPA is preferred) - At least 5 years of working experience in Audit and Accounting - Good knowledge of the ERP system eg. SAP and MS Office. - English proficiency in writing and speaking. - Internal control experience (with a listed company)/ month end close improvement projects / IPO experience will be advantageous - Experience working in a flexible, fast-paced, and challenging environment. - Positive attitude, a fast-learner, detail-oriented, critical thinking and problem solving skills; team player with a willingness to help where required. - Self-motivated, commitment, result-oriented mindset, and flexibility to work to tight and demanding deadlines.
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone.Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. We are looking for talented Lead Product Manager —to join our growing product team. Working in a fast-paced environment, you will bring your skills and creativity to tackle challenges that impact millions of users, merchants, and riders, and contribute to our journey to become Thailand’s No.1 platform. What You’ll Need: - At least 3-5 years of product management experience - Experience in product management, driving the product vision, go-to-market strategy and monetization - Experience of managing project or exposure to the end-to-end project lifecycle - Ability to influence multiple stakeholders without direct authority - Data-driven decision making and prioritization - Self-motivated, proactive, flexible and willing to contribute to the commitment of team goal - Excellent cross-functional project management, problem solving, negotiation, interpersonal and communication - Proficient written and verbal communication skill, making less room for misinterpretations among team - Ability to thrive in ambiguous environments, excited about finding innovative solutions to complex problems, and driving projects from start-to-finish. It’d be Great if You Have: - A technical degree in computer science, software engineering, data science, or analytical degree in economics, statistics or related fields
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform for services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What You'll Do: Drive Adoption Across the Organization - Coordinate cross-functional AI initiatives - Assist in identifying high-value AI opportunities across business units, prioritize by feasibility, business impact, and speed to value - Serve as the internal point of contact for AI tool rollout, feedback, and iteration - Track whether deployed solutions are actually being used. Measure outcomes and improve what isn't working - Help organize knowledge-sharing sessions and documentation to promote practical use across the organization. Implement & Iterate on AI Solutions - Work directly with vendors and internal teams to configure, test, and tune AI tools for specific use cases - Support the development lightweight automations and AI workflows that business teams can operate independently - Work closely with the Security and Governance team to remove blockers and ensure the safe use of AI tools. Stay on the Frontier - Continuously evaluate new AI tools, models, and platforms — synthesize what's actually relevant for the business - Maintain fluency in model capabilities and limitations so you can make smart build-vs-configure-vs-buy calls - Share signal, not noise: translate external AI developments into concrete internal recommendations What You'll Need: - At least 1-2 years of experience in Product Management, Project Management, or Software Engineering. - A track record of operationalizing new technologies within a business and measuring their impact on organizational efficiency. - Strong business intuition. You can map a messy process, spot the friction, and figure out where AI creates real leverage - Heavy, habitual AI user. You try every notable tool on release and have a formed opinion on each one. - Can write, debug, and iterate on prompts for real-world tasks. Hands-on with workflow automation tools (n8n, Make), agentic AI tools (ChatGPT Agent, Claude Cowork, Manus) and coding assistants (Cursor, Claude Code, Antigravity) It'd Be Great if You Have: - A background in computer science and/or process improvement. - Exposure to enterprise AI deployment — API integrations, RAG pipelines, or LLM evaluation approaches. - Experience building internal productivity tools or leading digital transformation initiatives. - Familiarity with change management principles.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. As a SAP Finance Functional Consultant you will be a key member of our team, using your 3-5 years of experience to design, implement, and manage systems and processes controls that drive our Finance functions. You’ll take on the role of functional analyst for SAP and other internal finance systems, working closely with Finance & Accounting, IT, Product, Internal Controls, Auditors, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. What you’ll Do: - Tech and Process Advisor: Participate in business discussions, providing expert insights from finance system perspective to ensure that technology and processes meet user needs. - Solution Implementer: Develop, configure, and implement S/4HANA Finance & Procurement modules, ensuring seamless integration with existing SAP systems while maintaining strong controls around user access, security, and compliance. - Testing Contributor: Support testing phases, ensuring finance systems operate efficiently. - System and Compliance Evaluator: Regularly assess and improve SAP finance systems and processes to enhance efficiency, mitigate risks, and ensure compliance with regulatory standards like JSOX and internal policies. - Change Coordinator: Evaluate the impact of upstream changes on finance systems, reports, and data, collaborating with SAP technical and business teams to ensure smooth implementation - Issue Resolver: Serve as a liaison between business and tech teams to analyze and resolve software or technical issues. - Continuous Learner: Stay updated on accounting & tax developments, particularly within LINE MAN Wongnai industry, to ensure that SAP finance systems remain compliant and future-ready. - System Maintainer: Assist in the setup, maintenance, and compliance of financial systems, ensuring they are optimized for business success, maintain high user satisfaction, and are safeguarded with proper access controls and risk management protocols. What you’ll Need: - Industry Expertise: 3-5 years of experience managing finance system projects and operations, particularly within ERP systems in the tech or e-commerce sectors, with a strong focus on SAP S/4HANA Finance configuration. - SAP S/4HANA Finance configuration: Extensive experience configuring and optimizing SAP S/4HANA Finance systems, ensuring seamless integration with financial processes while adhering to compliance and regulatory standards such as JSOX. - Finance Systems Proficiency: In-depth understanding of multiple finance systems, including SAP S/4HANA Finance. - Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives and successful outcomes in SAP S/4HANA environments. - Educational Background: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus. - Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges. - Project Leadership: Strong project management capabilities, leading cross-functional initiatives involving Product, Tech, and Business teams. - Analytical and Problem-Solving Skills: Strong analytical mindset with the ability to identify practical solutions, particularly in SAP S4HANA Finance - Detail-Oriented: High attention to detail, ensuring that SAP S4HANA Finance systems are continuously improved and compliant with internal and external regulatory requirements. - Communication Skills: Excellent written and verbal communication skills, combined with strong organizational and planning abilities to effectively convey project goals and compliance measures. - Dependability: Strong sense of urgency and results orientation, dedicated to meeting goals, ensuring compliance, and driving business value.
Business Development Director (Financial Products)
LINE MAN Wongnai
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What you’ll do: - End-to-End Project Management: Own the full project lifecycle for new initiatives—managing master launch plans from business case development to final GTM implementation. - Strategy & Execution: Develop and execute go-to-market (GTM) and monetization strategies for financial products, specifically focusing on Digital Lending. - Growth & Performance: Drive continuous growth for key operating and financial metrics, including revenue, profitability, and user penetration across the ecosystem. - Monetization: Identify growth and revenue opportunities for financial products across the ecosystem, then develop, own them. - Cross-Functional Collaboration: Work closely with Product, Engineering, Operations, Credit Risk, and Business Intelligence to ensure seamless project execution. - Partnership Management: Lead commercial discussions and co-create joint business plans with financial institutions, non-bank partners, and other tech/consumer brands. - Market Intelligence: Act as the voice of the customer, gathering feedback and market insights to refine GTM strategies and inform the product roadmap. What you’ll need: - Experience: 8+ years of experience related to lending, fintech, or banking, with a proven track record in commercial strategy, planning, or business development. - Business Acumen: Strong understanding of core business concepts, including basic P&L, accounting, legal frameworks, and technology platforms. - Core Skills: Exceptional strategic thinking, analytical capabilities, and sharp negotiation/presentation skills. - Work Style: Methodical, well-organized, and detail-oriented with a proven ability to thrive under pressure and balance multiple priorities while remaining highly result-oriented. - Communication: Excellent communication skills, with the ability to simplify complex technical or financial concepts for non-technical stakeholders.
About us LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What you’ll Do: - Pre-Payment Fraud Review: Perform real-time screening and review of high-risk transactions, orders, and payout requests prior to payment processing to minimize financial loss and platform abuse - Investigative Operations & Calls: Conduct outbound phone checks and direct inquiries with merchants, riders, and users to verify transaction authenticity, validate order details, and clarify suspicious activity - Market Intelligence & Trend Analysis: Monitor external channels (including social media platforms, forums, and market trends) to gather intelligence on emerging fraud techniques, user schemes, and industry risks, presenting proactive findings to the fraud team - Operational & Team Support: Assist team leaders and peers in executing system actions—such as flagging, holding, or deducting fraudulent orders—and assist in maintaining daily workflow efficiency - Escalation & Subpoena Support: Investigate high-priority cases escalated by Customer Service (CS) and assist in gathering data or handling official requests for legal subpoenas - Identity Verification (Dip-Chip): Support case requests related to user authentication, including processing and validating dip-chip (smart ID card) verification data - Record Keeping & Reporting: Document investigation outcomes accurately, log flagged cases, and summarize daily/weekly findings into clear records for internal auditing and team reference - Cross-Functional Collaboration: Partner with internal teams (Risk, Customer Support, Logistics, and Tech Operations) to gather evidence, escalate high-risk cases, and complete follow-up actions - Working Schedule: Work a 5-day work week, including weekends and public holidays on a rotational shift schedule What you’ll Need: - Bachelor’s Degree in Business Administration, Logistics, Engineering, Statistics, or a related field - 1–2 years of Operational experience in e-commerce, payment gateway, or logistics fraud prevention. Fresh graduates with relevant project/internship experience are welcome to apply. - Experience in e-commerce or logistic fraud is highly preferred - Strong proficiency in Microsoft Excel or Google Sheets for data management and tracking - Strong analytical skills with high attention to detail and a naturally curious, investigative mindset - Solid verbal communication skills for conducting structured outbound phone interviews and inquiries - Proactive, accountable, and capable of working efficiently in a fast-paced environment
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. You'll manage and grow a portfolio of Mart partners (supermarkets, pharmacies, convenience stores and brands). You'll own day-to-day relationships and drive sales growth using our platform tools, promotions and ad solutions. What You’ll Do Partner Management - Act as the main point of contact for assigned Mart partners - Own relationships with key decision-makers within your partner portfolio, building long-term trust that drives satisfaction, retention, and expansion opportunities as the relationship matures - Keep in regular contact through agreed channels, and proactively explore opportunities or flag risks together with partners - Own the execution and resolution of business-as-usual operations (listings, promotions, claims, store issues), independently Business Growth & Performance - Build and execute account plans to hit GMV, Revenue and Growth targets - Identify new opportunities with existing partners and through prospecting new ones - Drive partner growth with platform tools and mechanics such as campaigns, co-funded promotions and ads - Diagnose the root cause behind performance gaps, turn the data into insights, and independently propose recommendations to partners and internal teams - Develop and test promotional or ad approaches at the account level, and refine them over time into best practices for sharing with internal and external parties What You’ll Need: - 2+ years of experience in Business Development, Key Account Management, E-commerce, FMCG/Retail Sales, or Digital/Performance Marketing. Experience in e-commerce or retail is a plus. - Understanding of marketplace or platform operations, including order flow, claims/compensation, promotions, and platform tools. Candidates from non-marketplace backgrounds are welcome. - Strong commercial and analytical mindset, with the ability to use data to identify opportunities and drive business growth. - Strong ownership and ability to manage both account strategy and day-to-day execution independently. - Self-motivated and proactive, with a strong ability to learn, prioritize, and deliver results. - Strong communication, presentation, negotiation, and stakeholder management skills. - Organized, detail-oriented, results-driven, and comfortable working in a fast-paced environment. - Proficient in Excel/Google Sheets and PowerPoint/Google Slides. - Good command of both written and spoken Thai and English.
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What you'll do: - Campaign Management & Strategy: Plan, execute, and evaluate end-to-end B2B marketing campaigns designed to acquire new merchant partners and boost active usage (Activeness) across LINE MAN Wongnai products and services. - Creative Communication: Conceptualize and develop out-of-the-box creative messaging, content, and promotional offers tailored to merchant pain points to drive conversion and long-term engagement. - KOL & Influencer Management: Identify, negotiate, and collaborate with relevant KOLs, SME influencers, industry experts, and successful restaurant partners to co-create impactful content that builds trust, drives merchant acquisition, and amplifies our campaigns. - Cross-Channel Execution: Drive multi-channel communication strategies across digital media (Facebook, Line Official Account, TikTok, Website), offline collateral, direct communications (SMS, In-app notifications), and merchant community events. - Cross-Functional Collaboration: Partner closely with Sales, Business Development, Product Marketing, and Design teams to align campaign goals, ensure cohesive brand messaging, and optimize user acquisition funnels. - Performance Tracking & Optimization: Monitor core campaign metrics, particularly CTR (Click-Through Rate) and CVR (Conversion Rate), to analyze communication effectiveness and continuously optimize the creative strategy. What you'll need: - Education: Bachelor’s degree in Marketing, Communications, Mass Media, Business Administration, or a related field. - Experience: 1-3 years of experience in Marketing Communications, Campaign Management, Brand Management, or Creative Agency roles (experience in E-commerce, Food Delivery, SaaS, or Tech startup environments is a plus). Fresh graduates are also welcome to apply. - Creative & Commercial Mindset: Strong creative flair with the ability to turn complex product features into simple, compelling, and persuasive B2B communications. - AI Proficiency: Familiarity with or willingness to learn Generative AI tools - Data-Informed: Comfortable tracking basic campaign performance (e.g., CTR, CVR) and using simple insights to improve creative communication and ad placements. - Project Management Skills: Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment with tight deadlines. - Communication Skills: Excellent verbal and written communication skills in Thai. - Passion & Growth Mindset: Possess a strong passion for marketing and the tech/food delivery industry, coupled with a growth mindset and a continuous learning attitude.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are seeking Senior Business Development Support, you will work closely with a dedicated cross functional team (squad) composed of members from various departments such as: Product Development, Sales, Marketing and Operation. Responsibilities - Campaign and Project Coordination: Lead media and campaign execution to deliver promised timeline and performance. - Brand Management : Serve as a primary key contact for restaurant partnerships, providing day-to-day operational support and proactive problem-solving to maintain strong, effective relationships. - Market & Competitor Analysis: Develop Market and Competitor Analysis to catch up with business trends and identify new business opportunities. - Restaurant onboarding: Coordinate cross-functional efforts to support new restaurant openings, ensuring smooth onboarding and operational readiness. - Sale Operation : Manage quotations for partner investments, overseeing the billing process and ensuring accurate financial documentation to support strategic decision-making and proposal development. - Menu and Promotion Management: Oversee the setup and updates of menus, pricing, images, and promotions, ensuring accuracy, consistency, and timely updates across all platforms, while identifying opportunities to enhance efficiency and reduce menu errors. - General Administrative & Operational Support: Assist with any additional tasks required to facilitate smooth operations across all business development activities. Qualifications - 1-2 years of relevant experience in business development, operation, or sales coordination covering both performance and brand advertisement or sales & marketing fields - Experience in campaign planning from a marketing/media advertising agency is a plus. - Strong analytic, communication & presentation and negotiation skills. - Methodical, well-organised, detail-orientated, and result-orientated - “CAN-DO” attitude, good manners, strong passion, strong ownership, commitment, accountability, responsibility, and being a team player - Proficient at Microsoft Excel & PowerPoint, Google Sheets & Slides - Able to work under pressure with a tight timeline and limited resources - Fluent in the Thai language, proficient in English
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. We are currently seeking a Data Scientist (Applied AI Research) to join our team. In this pivotal role, you will bridge the gap between emerging AI techniques and scalable production solutions. You will explore cutting-edge open-source models, experiment with fine-tuning techniques, and build harnesses while maintaining a grounded focus on business impact. This role requires an inquisitive research mindset paired with strong AI and software engineering fundamentals. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What you’ll Do: - Collaborate closely with engineering teams to design and deploy end-to-end LLM applications that drive measurable business impact. - Implement scalable LLMOps workflows to streamline model training, deployment, monitoring, and ongoing optimization in production. - Evaluate, test, and benchmark frontier and open-source LLMs to identify high-value applications across our product ecosystem. - Adapt and fine-tune pre-trained models using domain-specific datasets and modern optimization techniques. - Establish robust evaluation frameworks, testing harnesses, and monitoring infrastructure to ensure AI models optimize for accuracy, latency, safety, and cost efficiency. - Stay at the forefront of AI research, continuously evaluating emerging tools, architectures, and methodologies to enhance engineering practices. What you’ll Need: - Bachelor’s, Master’s, or Ph.D. in Computer Science, Data Analytics, Statistics, or a related quantitative field. - 2–5 years of experience in data science, machine learning, or applied research. - Solid foundation in statistics, probability, machine learning algorithms, and large language models (LLMs). - Hands-on experience with some modern AI tooling and frameworks (e.g., vLLM, LangChain, or similar execution engines). - Strong problem-solving skills, strong sense of ownership, and a passion for translating experimental research into production-grade systems. - Excellent communication skills with both technical and non-technical stakeholders, with a proven ability to build and foster collaborative relationships. - Ability to thrive in a dynamic, fast-paced environment and apply disciplined risk control to deliver high standards under constraints. - Fluency in both English and Thai. It’d be Great if you have: (if any) - Demonstrated experience deploying and optimizing LLM serving architectures for high-concurrency, low-latency production applications. - Extensive hands-on experience training, post-training, fine-tuning (e.g., LoRA, QLoRA), and aligning (e.g., RLHF, DPO) large language or multimodal models. - Familiarity with modern Retrieval-Augmented Generation (RAG) frameworks, vector databases (e.g., Pinecone, Milvus, Qdrant), and advanced retrieval techniques. - Experience building agentic workflows, function calling pipelines, or multi-agent orchestration systems. - Proven track record of publishing research papers at top-tier AI/ML conferences or journals.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are looking for an experienced Software Engineer with a strong background in order to perform quality control and resolving structural design. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand. What you’ll Do: - Design and develop backend systems for LINE MAN Wongnai which covers a wide range of businesses including Food delivery, Ride Hailing, Messenger, Supermarket, Restaurant, Payment and Financial Products - Design and develop the back-office that enables high performance and scalability. The technologies we use include Golang, Java, Python, Node.js, gRPC, Redis, Docker, Kubernetes, RabbitMQ, Kafka, Git, CI/CD, Grafana, ELK, Airflow, AWS, Data pipeline and more - You will start your end-to-end software development experience from design, writing, source code, testing, deploying, production, bug fixing, and keeping the system up and running to provide the best user experience - Lead designs of major software components, systems, features and help building a team and cultivate innovation by driving cross-collaboration and execution of projects across multiple teams - Work in a cross-functional team consisting of developers, QA engineers, UX/UI designers, and a product manager who help each other develop the system to meet the needs of customers as much as possible and make a real impact that will benefit the team and users of LINE MAN Wongnai What you’ll Need: - Bachelor's degree in engineering or a related field of specialization preferred - A minimum of 5 years experience in software engineer or any field-related - Ability to develop software in any of the following: Golang, Java - Experience with the APIs and microservice architectures - Experience with test-driven development - Experience in DevOps Practices and CI/CD Pipelines - Experience in using Docker to create Docker Images and Deploy Docker Containers - Basic knowledge of frontend development technologies such as JavaScript, HTML, and CSS - Proficiency in troubleshooting software issues and debugging a large codebase - Exceptional analytical, strategic thinking, and problem-solving abilities - Able to communicate in both spoken and written English and Thai.
เกี่ยวกับ LINE MAN Wongnai LINE MAN Wongnai คือผู้นำด้านบริการ ออนดีมานด์ เดลิเวอรี่ และไลฟ์สไตล์อีคอมเมิร์ซแพลตฟอร์ม ของประเทศไทย ทั้งการค้นหาข้อมูลรีวิวร้านอาหาร การสั่งอาหารเดลิเวอรี บริการขนส่งออนดีมานด์อื่นๆ รวมถึงโซลูชันสำหรับผู้ประกอบการร้านอาหาร เราสร้างเทคโนโลยีเพื่อส่งเสริมธุรกิจในท้องถิ่นทั้งหมดด้วย การให้บริการแบบครบวงจร เชื่อมต่อผู้บริโภค ผู้ขับขี่ และธุรกิจในท้องถิ่น เพื่อยกระดับคุณภาพชีวิตของคนไทยให้ดีขึ้น POS Sales Executive คือ มีหน้าที่ติดต่อประสานงานกับลูกค้าที่เป็นร้านอาหาร และนัดพบกับเจ้าของร้านเพื่อนำเสนอและเชิญชวนให้มาใช้ระบบ Wongnai POS (Point of Sale) รวมถึงดำเนินการส่งมอบ และติดตั้งระบบ จนกระทั่งลูกค้าใช้งานระบบได้สำเร็จ หน้าที่และความรับผิดชอบ: - เข้าพบลูกค้าที่ศักยภาพในพื้นที่ที่รับผิดชอบเพื่อปิดการขายระบบจัดการหน้าร้าน (Wongnai POS) - ติดตามวัดผล ผลักดันให้ลูกค้าใช้ Wongnai POS เป็นอุปกรณ์หลักของร้าน - จัดเตรียมอุปกรณ์ ข้อมูล ตั้งค่าระบบ ส่งมอบ Wongnai POS ที่พร้อมใช้งาน ให้ลูกค้าได้รับประสบการณ์ครั้งแรกที่ดีที่สุด - ช่วยลูกค้าย้ายจากระบบเดิมมายัง Wongnai POS อย่างสะดวก ราบรื่น รวดเร็ว - สอนการใช้งาน Wongnai POS แก่พนักงานลูกค้าทุกฝ่าย เพื่อให้เข้าใจและใช้งานระบบได้เป็นอย่างดี (อาทิเช่น พนักงานหน้าร้านใช้งานรับออเดอร์เป็น, แคชเชียร์ทำการคิดเงินได้, ผู้จัดการร้าน และเจ้าของร้าน จัดการเมูน, ดูรายงานได้) - วางแผน-ติดต่อเข้าพบ เพื่อช่วยแก้ไขอุปสรรค ให้คำแนะนำแก่ลูกค้า Wongnai POS - แนะนำและขาย product อื่นๆ ของ Wongnai และ partner ที่เหมาะสมให้แก่ลูกค้าที่ได้เข้าไปพบ - ให้คำปรึกษาเรื่อง Wongnai POS ในทุกมิติ ทั้งเรื่อง function, การประยุกต์ใช้งาน, อุปกรณ์ และระบบ network ที่เกี่ยวข้อง - ช่วยงานโครงการอื่นๆ ตามที่ได้รับมอบหมาย คุณสมบัติผู้สมัคร: - จบการศึกษาระดับ ปวช. ปวส. หรือ ป.ตรี (เปิดรับนักศึกษาจบใหม่) - หากมีประสบการณ์การทำงานด้านการขาย 1-3 ปี จะพิจารณาเป็นพิเศษ - มีทักษะการสื่อสารและการเจรจา มีมนุษยสัมพันธ์ และใจรักบริการที่ดีมาก - กระตือรือร้น เปิดรับการเรียนรู้สิ่งใหม่ตลอดเวลา และสามารถทำงานเป็นทีมได้ - มีทัศนคติเชิงบวกในการรับมือกับความท้าทาย และรักษาสมาธิในการทำงานได้ดีในสถานการณ์ที่มีการเปลี่ยนแปลง - ทักษะการใช้ computer และ internet ในระดับดี (มีความรู้เรื่องเครือข่ายอินเตอร์เนต IP และ Wifi) สิ่งที่คุณจะได้รับ: - โอกาสในการพัฒนาความก้าวหน้าในอาชีพและการพัฒนาทักษะ - การฝึกอบรมที่ครอบคลุมเกี่ยวกับระบบ LINE MAN Wongnai POS และเครื่องมือต่างๆ ของบริษัท เพื่อความสำเร็จในการทำงาน
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What You’ll Do: - Strategic Budget & Growth Ownership: Architect and own budget strategies. Balance user and driver acquisition, retention, and reactivation algorithms to maximize unit economics, lifetime value, and operational cost efficiency. - Operational Performance & Scale: Drive operational planning and supply-demand balancing across regions. Leverage data-driven frameworks to optimize platform throughput, service level agreements, and peak-demand resilience. - P&L & Performance Optimization: Establish key performance indicator (KPI) frameworks, identify systemic operational bottlenecks, and execute high-impact strategic initiatives that directly impact profitability and market share. - Executive Leadership & Cross-Functional Influence: Lead cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams. Translate complex operational data into executive strategic roadmaps and actionable growth levers. - Team Mentorship & Capability Building: Direct high-performing analysts and specialists, instilling structured problem-solving methodologies and fostering a culture of rigorous, data-first decision-making. What You’ll Need: - 6+ years of experience in strategy, operations, business analytics, or top-tier management consulting (with at least 2+ years leading strategic projects or managing teams). Experience in tech, hyper-growth, or on-demand platforms is highly preferred. - Advanced Analytical Capabilities: Master-level capability in turning complex datasets into strategic trade-off models, forecasting tools, and clear business cases. - Proven Commercial Acumen: Deep understanding of unit economics, platform dynamics, supply-demand mechanics, and incentive optimization. - Strategic Leadership: Exceptional stakeholder management skills with a track record of influencing executive decision-making and cross-functional teams without direct authority.
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. As a Data Platform Engineer, you will build, operate, and troubleshoot our data infrastructure end to end — from bare VMs and Kubernetes clusters to self-service platform tooling. You will be on the front line of keeping our data stack stable and fixing runtime issues when they happen. Deploying a service and keeping it stable is the baseline of this role. Deciding what a service should and should not do is the next step, and it is where you grow into the senior level. What you’ll Do: - Infrastructure & Platform Operations: Deploy and operate platform services on Kubernetes using Helm, ArgoCD, and GitOps practices. - Infrastructure as Code: Manage and provision our infrastructure with Terraform. - Performance & Scale: Tune what we run, so it keeps up as the platform grows. The bigger our platform gets, the more tuning it needs. - Self-Service Tooling & Automation: Build in-house tools that turn manual platform work into self-service platforms. - Troubleshooting & Observability: Set up monitoring, dashboards, and alerts with Prometheus and Grafana. Debug how our systems behave under load, and write the runbooks. - Incident Response: Handle production incidents, find the real root cause, and take part in post-mortems. - Collaboration: Work with data engineers, data scientists, business intelligence analysts, and software engineers to unblock them and make the platform easier to use. What you'll Need: - Education: Bachelor's degree or equivalent experience in Computer Science, Information Technology, Engineering, or related fields. - Programming: Strong programming skills (Python and/or Java preferred). - Systems & Kubernetes: Strong Linux and networking basics. Able to deploy and manage an application on Kubernetes with Helm and ArgoCD / GitOps practices. - DevOps & CI/CD: Experience with DevOps practices, and able to build and maintain a CI/CD pipeline. - Observability: Able to set up monitoring and alerts with Prometheus and Grafana. - IaC: Experience managing infrastructure with Infrastructure as Code. - Analytical Mindset: You can explain your troubleshooting steps and justify your technical choices, not just show us the fix. - Language & Location: Proficient in English and Thai, and based in or close to Thailand, or willing to relocate. It'd be Great if you Have: - Hands-on experience with a data stack like ours — Apache Airflow, lakehouse architectures, the Hadoop ecosystem, Databricks, or a data warehouse. You don't need to be a deep expert, but if you have worked on this kind of stack before, you will find your way around much faster. - Understanding of how a platform component behaves at large scale — for example, what to tune when Airflow runs thousands of DAGs. - Understanding of how Spark or Flink runs a job, and how you would process 100 GB+ of data efficiently. - Experience with an OLAP data warehouse, e.g. ClickHouse, Doris, StarRocks, Redshift, or SQL Server. - Experience building an in-house service yourself, front-end and backend. - Experience with Apache Iceberg or another open table format. - Experience with managing infrastructure for BI Tools (e.g. Tableau, PowerBI, Redash, Metabase, Superset, etc.)
About LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. We are looking for a Supply Chain Executive to manage after-sales hardware operations across interconnected functions: Cancel, Pick-up & Refund. This role serves as the single point of contact for merchant hardware issues — coordinating device pick-up and refund workflows with external vendors. The role directly impacts merchant experience, asset recovery rate, and operational cost efficiency. What you'll Do: - Cancel, Pick-up & Refund Processing - - Receive cancellation requests and validate eligibility based on order status, contract terms, and internal policy - Coordinate device retrieval logistics — determine self-return or logistics pick-up and schedule accordingly - Track pick-up status end-to-end and follow up with logistics partners to ensure timely collection - Liaise with Finance Ops to process deposit refunds within agreed SLA and reconcile refund records between operational and financial systems - Manage escalation for cases where merchants fail to return devices as scheduled - Reporting & Process Improvement - - Maintain complete and up-to-date records across all three functions — claim, cancel/refund, and repair trackers - Prepare weekly and monthly summaries covering case volume, resolution rate, TAT performance, and repair cost - Identify inefficiencies and recurring issues across workflows; propose process improvements to the Team Leader - Support SOP documentation and updates as product lines or vendor processes evolve What you'll Need: - Bachelor's degree in Supply Chain, Business Administration, Logistics, or related field - 2–3 years of experience in after-sales operations, Cancel, Pick-up & Refund Processing, or supply chain support roles - Comfortable using Snipe-it or similar asset tracking systems, Salesforce or ticketing systems, and Google Sheets / Excel - Detail-oriented with strong case management and follow-through skills across high volumes - Clear communicator — able to coordinate with CS, Finance, Warehouse, and external vendors simultaneously - Service-minded, organized, and able to prioritize effectively when handling multiple case types at once
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What you’ll Do: - Manage team members, develop team strengths and improve weaknesses. - Provide team coaching to ensure existing and new products knowledge efficiency. - Check the timely handling of all customer services jobs including voice and non-voice productivities, ensuring that SLA targets are met. - Monitor CS Agent contacting with customers to ensure that interaction with customers is conducted in a professional and courteous manner. - SupportingP all daily routine tasks, also supporting CS’s for complicated and complaint case handling. - Monitor the accurate preparation and timely submission of work reports. - Update and briefing of CS agents of news/changes in products and organizations. - Prepare CS Agents related daily, weekly and monthly reports as required. - Manage team roster and day off and provide weekly resources allocation to managers and assistant managers. - Provide Team and individual performance information to Managers, Assistant Manager and Members as required. - Perform other duties and special assignments as required. What you’ll Need: - 3 years working experience in customer service, customer support, call center or a related field. - Efficient computer skills with Google drive tools as a minimum (typing while listening would be an advantage). - Pleasant manner and a clear speaking voice. - Good communication and interpersonal skill. - Ability to think quickly, remain calm and handle situations under pressure. - Work experience Senior/Supervisor Role will be advantage. What you’ll Need: - Work experience Senior/Supervisor Role or manage team will be advantage
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What you’ll do: - Coordinate with regulatory authorities such as the Bank of Thailand (BOT), the Anti-Money Laundering Office (AMLO), and other relevant agencies to ensure compliance with applicable laws and regulatory requirements - Provide compliance advice to internal teams, review and monitor both business and IT processes, and ensure that company operations align with legal and regulatory standards - Develop, update, and maintain compliance policies, procedures, and manuals; monitor regulatory changes, assess their impact on business and IT systems, and support the implementation of necessary adjustments - Promote a strong compliance culture across the organization by creating communication strategies, developing training materials, and delivering company-wide compliance education programs - Handle special assignments and ad-hoc compliance projects as required by the business, management, or regulatory demands What you’ll need: - Bachelor’s degree or higher in Law or a related field - Minimum 5-7 years of experience in legal and compliance roles, preferably within the fintech, payment, or financial services industries. - Thai nationality with strong proficiency in English, both spoken and written - Ability to work independently with minimal supervision, while also collaborating effectively with cross-functional teams - Strong understanding of regulatory requirements and operational risk (e.g., BOT, AML/CFT regulations) - Excellent communication, problem-solving, and project management skills
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. What You'll Do - Own end-to-end growth initiatives for Group Order (GO) and Multiple Pick-up (MP) to drive business metrics including GMV, order and users - Identify growth opportunities through customer insights, funnel analysis, and experimentation - Prioritize initiatives based on business impact, feasibility, and investment efficiency - Translate business opportunities into hypotheses and experiment roadmaps - Partner closely with Product, Marketing and BI/ DS teams to launch and measure experiments - Define success metrics, evaluate experiment results, and recommend next actions - Deep dive into customer behavior, conversion funnels, and business performance to uncover key growth opportunities - Build business cases using quantitative analysis and customer insights - Translate complex analyses into actionable recommendations for stakeholders - Lead cross-functional initiatives across Product, Marketing, Operations and Data teams - Coordinate project timelines, align stakeholders, and ensure smooth execution - Communicate progress, risks, and recommendations to senior management - Monitor business performance and key growth metrics - Identify performance gaps and propose initiatives to improve adoption, engagement, and retention - Stay updated on industry trends and competitor initiatives to identify new opportunities What You'll Need - Bachelor's degree in Business, Marketing, Economics, Engineering, or related fields. - At least 3 years of experience in Growth, Strategy, Consulting, Product Strategy, Business Analytics, or related roles - Experience in e-Commerce, Food Delivery, Marketplace, or Tech companies is preferred - Strong analytical and structured problem-solving skills - Comfortable working with large datasets using Excel / Google Sheets - Able to translate ambiguous business problems into structured action plans - Excellent communication and stakeholder management skills - Strong project management skills with the ability to work across multiple teams - Customer-first mindset with strong business ownership - Curious and proactive in identifying opportunities - Comfortable working in a fast-paced, highly ambiguous environment - Data-driven but pragmatic in making business decisions - Enjoys experimentation and continuous learning
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What You’ll Do - Own the end-to-end collection and recovery strategy across Rider and Merchant portfolios. - Build and manage collection teams, workflows, and operating processes. - Lead in-house collection performance, including productivity, KPI, commission, and call strategy. - Manage external collection agencies (OA), including performance, productivity, commission, ROI, and portfolio allocation. - Build collection performance reporting and visibility to drive portfolio strategy and actions. - Develop and implement settlement, refinance, restructuring, and payment plan policies. - Drive voice bot / AI collection initiatives to improve efficiency and scalability. - Collaborate with relevant teams to leverage internal collection tools and recovery levers. - Own continuous improvement of the end-to-end collection process, including write-off, tools, and ad-hoc initiatives. What You’ll Need: - 5+ years of experience in collections or recovery operations, preferably in Fintech, unsecured consumer lending, or gig-economy platforms. - 3+ years of people management experience, covering both in-house collection teams and external agencies. - Strong analytical skills with experience in capacity planning, vintage analysis, flow rates, and agency performance metrics. - Experience with automated repayment systems, CRM/collection platforms, and auto-dialers. - Strong knowledge of the Thai Debt Collection Practices Act and relevant BOT regulations. - Can-do attitude with strong ownership and accountability. - Zero-to-one mindset — able to build and improve processes from the ground up. - Proactive and adaptable, comfortable working in a fast-paced and ambiguous environment. - Strong problem-solving, execution, and result-oriented mindset.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are looking for a creative and driven Multimedia Designer to join our dynamic People Team. If you have a passion for design and a keen eye for detail, we would love to hear from you. This is your chance to contribute to a vibrant and growing company by bringing our internal and external communications to life through your designs. What you’ll Do: - Support the People Team to design and create multimedia assets, including but not limited to digital posters, monthly newsletter, social media content and video clips for both internal and external communication channels. - Illustrates concept by designing rough layouts of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts following to our brand guidelines. - Deliver work that balances aesthetics to capture audience attention, as well as practicality in communicating the right message and design. What you’ll Need: - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), Canva, Figma, or other relevant design tools. - Strong time and task management skills, with the ability to prioritize and meet deadlines. - Excellent communication skills and the ability to work effectively in a team environment. - A fast learner who is open-minded and eager to take on new challenges. - Good written and verbal communication skills in English. - Applicants are required to enclose a portfolio showcasing their design work and multimedia projects.
Operations Manager
LINE MAN Wongnai
About LINE MAN Wongnai LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. As part of the Merchant Digital Solutions (MDS) business unit, we are building the “Operating System” for businesses across Thailand. From Food & Beverage to Retail and Services, our ecosystem of POS, Payment, and Data solutions empowers merchants to grow and digitize their operations. Getting a merchant fully set up and live — POS, payment hardware, and every product in place — is one of the most important moments in that journey. We are building a smarter, more scalable way to deliver that experience to merchants across the country, and this role is being created to design and run it. Your mission is to be the “Architect of a Scalable Field Model.” Reporting directly to the Technical Onsite Support Lead, you will own how installation, onboarding, and onsite after-sales support get done across all products — POS and payment hardware alike. You will design and scale a field operating model that reaches merchants nationwide efficiently — through a mix of a distributed field-agent network and a core in-house team — supported by the training, job-intake, and performance systems you build. The goal: a field operation that scales cost-efficiently, activates merchants faster, and frees our sales team from field logistics to do what they do best: sell. What you’ll do: - Build & Scale the Field-Agent Network: Recruit and onboard field agents or find the partners region by region, and design a flexible delivery model that scales coverage across Thailand efficiently. This is a build-from-the-ground-up mandate — you create the network, not just run one. - Design the Training & Certification System: Build the training that brings every agent up to LMWN's standard on POS, EDC, and payment-hardware installation and onboarding — so any certified agent delivers a consistent, quality result, anywhere. - Design the Job-Intake & Dispatch System: Build how jobs are received, assigned to the right agent, and routed by area — the operational backbone that keeps the network running and merchants served on time. - Own Quality & Performance Tracking: Set the quality standard and track agent performance job-by-job. Drive first-time-right, close the loop on issues, and manage the network's health — coach or replace under performers, reward the best. - Run the Hybrid Delivery Model: Balance the field-agent network with a core in-house team — deciding what the network handles versus what stays in-house for exceptional cases and coverage assurance — and coordinate across Sales, Product, and Payment operations to keep delivery smooth. - Monitor Results & Drive Early Activation: Own installation SLA, activation, and quality metrics, and the field's contribution to early merchant activation (first-month active rate). Report performance to leadership, find the bottlenecks, and continuously improve the model. What you’ll need: - 3–6 years in Operations, Program / Project Management, Vendor or Partner Management, or Field / Service Operations — ideally in a fast-paced tech, payments, or retail environment. - A builder of systems, not just an executor — proven ability to design an operating model, a training program, and dispatch or tracking processes from scratch, and to write the SOPs behind them. - Experience building or managing a distributed, gig, agent, or partner-based delivery network, or outsourced field delivery. - Experience with POS, EDC, or payment-hardware installation, or field / service programs. Experience scaling or transforming a field / service delivery model. Experience owning an onboarding, activation, or speed-to-live metric (e.g. first-month active rate). - Quality and performance management — comfortable setting KPIs and SLAs, tracking distributed performers job-by-job, and holding them to a standard. - Analytical and reporting strength — high proficiency in Google Sheets / Excel and dashboards, able to turn performance data into clear recommendations. Fluent in Thai; working English a plus. - Background in Payments, Retail Tech, Telecom, logistics, or the F&B industry is a plus. - Familiarity with field-service management, dispatch, or gig/marketplace platforms is a plus. - A process-design or continuous-improvement background (e.g. Lean) is a plus.
Supply Chain Manager
LINE MAN Wongnai
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. Supply Chain Management (SCM) at LMWN owns inventory and fulfillment infrastructure company-wide: from merchant-facing hardware (POS terminals, Soundbox, EDC devices) to fleet and rider equipment (jackets, delivery boxes, SIM cards) and beyond. It's a cross-BU backbone function, and it now runs on an inventory stack deeply integrated with SAP. The Mission Your mission is to be the "Owner of Truth and Flow." You will own the accuracy of every unit of inventory as it moves through our systems — from the moment it's ordered to the moment it reaches a merchant — across an inventory stack that is now deeply integrated with SAP. This isn't a caretaker role: you are inheriting a system fresh off a year-long SAP integration, and your job is to convert a team that has been reactive and dependent into one that owns its own data, escalates early, and runs the operation with discipline. What you'll Do - Own Fulfillment Performance, by Product Line: Own the end-to-end delivery scorecard across every product line we ship — POS and accessories, Soundbox/QR Box, EDC and Mini EDC, and the rest of the cross-BU portfolio. That means: - Lead time from order cut-off to merchant receipt - SLA compliance rate and net delivery success rate against the agreed service windows - Delivery backlog — total quantity and root-caused by driver (warehouse, transportation, customer postpone, information change) - Own the Reverse and Exception Flows: Claim, cancel/return, repairing, grading and SKU re-sync, refund and deposit return. These are where inventory truth and merchant experience both break down, and they are today the most manual part of the operation. - Own Supply Planning and Replenishment: Maintain the rolling supply plan (inbound, closing stock, outbound, days-of-stock by SKU), and trigger replenishment before stock-out — not after. Negotiate production and inbound delivery dates with vendors, secure budget approval with the BU owners, and hold the line on stock availability across all BU stock. When actuals diverge from forecast, you re-plan and resolve; you don't only escalate the stock-out. - Own the SAP-Inventory Integration End-to-End: Be the final checkpoint for inventory data accuracy across SAP, Inventory Service, and Fulfillment — Item Master sync, Vendor Code mapping, Movement Types (GR/GI, Z05/Z06), serial/batch tracking. You don't wait for Accounting or Product to flag discrepancies; you catch them first. - Convert Reactive Operations into Proactive Ownership: Redesign how Inbound, Outbound, Return, and Stock Take workflows are owned within the team so decisions and requirements come from Supply Chain itself — not from Product or PM stepping in to compensate. - Drive the Automation and AI Agenda. We are actively converting manual SCM work into automated workflows — a central SCM portal, auto-created delivery and return orders, automated tracking and data hand-offs to partner teams, OCR and digitisation, AI-assisted case handling. You will own this roadmap and be the driver. - Build Team Capability, Not Team Dependency: Develop a team that can operate and troubleshoot independently. Identify capability gaps early and close them through coaching, delegation, and — when necessary — honest escalation on resourcing, rather than absorbing the gap yourself. - Escalate Early, Every Time: Surface capability, resourcing, or scope risks within weeks of them appearing, not months. Bring in senior stakeholders and cross-functional partners (Product, Accounting, Purchasing, Engineering) from the kickoff of any new initiative, not after problems compound. - Drive Operational Cadence: Own the rhythm of reconciliation — stock accuracy, FIFO compliance, discrepancy resolution — and report status transparently, including when the team is behind. - Manage the 3PL Relationship: Partner with SCG and other logistics vendors to resolve day-to-day fulfillment issues and drive process improvements upstream rather than firefighting downstream. What you'll Need - 6+ years of experience in Supply Chain, Inventory Management, or Fulfillment Operations, with direct, hands-on exposure to ERP/SAP-integrated systems — not just "used SAP," but understands movement types, Material Master, and GR/GI logic well enough to diagnose discrepancies independently. - Proven people leadership: track record managing teams of 5+ with clear evidence of delegating and developing, not doing the team's work for them. - Demonstrated escalation discipline: a real example of surfacing a capability or resourcing risk early — before it became a crisis — not just a lesson learned in hindsight. - Strong data fluency: comfortable reading and reconciling data across systems (Excel/Google Sheets required; SQL or Redash a strong plus). - Bilingual communication (Thai/English), with the ability to work cross-functionally across Field Operation, Accounting, Product, Purchasing, and 3PL partners. - Prior involvement in an ERP/SAP go-live (as a contributor, not necessarily the lead). - Experience managing 3PL/warehouse operations at scale. - Background in POS, Payments, or hardware-heavy operations.
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. Reporting directly to the Squad Ops Manager, you will bridge the gap between high-level operational strategy and ground-level execution. You will hold dual accountability: directly engaging with enterprise merchants to extract real-world insights and converting them into actionable value. This involves understanding the brand merchant journey, providing long-term post-service support, and elevating merchant operations to meet technical requirements. Simultaneously, you will maintain the critical data infrastructure, task tracking, and cross-functional synchronization required to keep the entire squad operating with precision and discipline. What You’ll Do: - Enterprise Account Health & Retention Systems: Own the post-service operational journey for key Brand and Enterprise merchants. Design and deploy proactive health checks, churn-prediction models, and automated retention frameworks to systematically manage and retain hundreds of high-value merchant accounts. - Scalable Workflow & SOP Standardization: Identify friction points within the post-onboarding pipeline and build standardized operating procedures (SOPs) to optimize cross-team resolution speed, reduce total case volume, and streamline operational workflows at scale. - Data-Driven Churn Analytics & Infrastructure: Rigorously monitor post-service metrics and maintain data tracking infrastructure to visualize merchant health, driving deep-dive analytics that proactively resolve operational risks before they impact retention. - Cross-Functional Escalation Protocols: Serve as the primary operational liaison for Brand Merchants, defining structured SLAs and coordination channels with Sales, Product, and Customer Service teams to turn merchant insights into scalable product enhancements. - Squad Execution & Process Governance: Translate post-service operational strategies into disciplined daily execution, establishing project trackers and milestone frameworks to keep squad initiatives synchronized and on schedule. - Case Volume Reduction & Resolution Quality: Analyze post-service incident trends to drive systemic root-cause fixes that proactively reduce total case volume. Establish strict quality verification to ensure merchant issues are resolved thoroughly on the first attempt—eliminating premature ticket closures and significantly minimizing reopen and re-contact rates. What You’ll Need: - 2+ years of experience in B2B Operations, Customer Success, or Enterprise Account Management, ideally within a tech or fast-paced startup environment. - "Systems Architect" Mindset: A proven ability to go beyond day-to-day execution. You must demonstrate a track record of building, standardizing, and automating SOPs, tracking systems, and retention workflows that institutionalize success at scale. - Analytical Proficiency: Advanced data skills (Google Sheets/Excel, SQL/Visualization) used not just for reporting, but to diagnose merchant behavior, identify churn risks, and proactively mitigate them. - Exceptional Communication: Mastery of senior stakeholder management. You need the ability to build trust with high-value enterprise merchants and translate complex merchant feedback into actionable service and product improvements. - Resilience & Problem-Solving: Comfortable handling high-volume operational challenges and finding quick, scalable resolutions in a fast-paced, enterprise-focused environment. - Tech-Savvy: Ability to master new software, POS systems, and internal CRM/reporting tools quickly. What Sets You Apart: - Familiarity with SQL or data visualization tools. - Experience in After Sale Admin ,After Service, SaaS, Payments, or the F&B industry. - Families to working with enterprise company is a plus. - PMO /Operation Process Improvement background is a plus.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are looking for an experienced software engineer with a strong background in web application design and development. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that improve our working process more productivity and efficiently. What you’ll Do: - Design and develop new systems or services in the Jeracloud system to enable better user experience, performance and scalability, improve code for easier maintenance, and improve team productivity. - Collaborate with teams to deliver quality and efficient software - easy to maintain, testable, and reusable. - Work with different teams to make a real impact that will benefit the team and users. - The technologies we use include Python, Django, Vue.js, Docker, Git, CI/CD, and more. What you’ll Need: - Experience in frontend technologies (such as React.js, Vue.js) with knowledge of backend technologies in Python or Node.js. Strong focus on front-end development. Adaptable and eager to learn new technology stacks as needed. - Able to design system integration flow, analyze API specs, implement, test, and deploy web applications using tools such as Vue.js, ReactJS, CSS, backend technologies, databases, and 3rd party API. Having real-world experience in deploying and maintaining production web applications. - Growth mindset, willing to learn new things and teach others. - Able to communicate in both spoken and written English and Thai. - Comfortable writing software to solve problems such as scaling systems, external problems and others. It’d be Great if you have: - Experience in scripting and familiar with working in Django and Vue.js frameworks - Experience with test-driven development.
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. We are looking for an experienced data lead to develop large and high performance data processing systems to drive our business growth. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand. What you will do: - Design and develop large and high performance data processing systems to drive LINE MAN Wongnai business growth and improve the product experience. - Lead and oversee data engineering projects to ensure pipelines are reliable, efficient, testable, & maintainable. - Improve data quality to management and governance. - Evangelize high quality software engineering practices towards building data pipelines and platforms at scale. - Contribute to shared engineering tooling & standards to improve the productivity and quality of output for engineers across the company What you will need: - At least 3-7 years of practical or hands-on experience in Data Engineering or relevant industry - Excellent problem-solving skills and attention to detail - Effective communication and collaboration skills - Knowledge and experience with data quality frameworks (e.g., Great Expectations) - Working knowledge with both relational and non-relational databases (e.g., MongoDB, MySQL, PostgreSQL) - Strong proficiency in SQL, Python, and other programming languages commonly used in data engineering - Extensive hands-on experience with Apache Spark Batch/Real Time and performance tuning - Proven hands-on experience with Hadoop and familiarity with open table formats - Experience with Polars and DuckDB (Preferable)
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. We connect consumers, riders, and local businesses, improving the daily lives of all parties with restaurants nationwide. Because we are local, we provide the deepest variety and services that are tailor-made for Thai people. The Corporate Development team is looking for a seasoned professional with a strong background in strategic investment in corporate or investment banking, accompanied by an entrepreneurial mindset. This role is responsible for leading and overseeing cross-functional projects, buy-out acquisitions, corporate structuring, post-merger integration, and IPO. As Senior Corporate Development Manager, you'll have the opportunity to define and lead organizational initiatives, mentor team members, and drive substantial growth for a successful and expanding platform. What you’ll do: - Develop and implement corporate development strategies aligned with the company's long-term vision. - Support the evaluation and execution of M&A opportunities, and prepare strategic recommendations for senior leadership. - Oversee and manage key capital events of the group companies, including fundraising, restructuring and IPO initiatives. - Evaluate new business initiatives through financial modeling and strategic planning to determine funding and capital requirements. - Conduct in-depth research on global market trends and understand key drivers to proactively identify and capitalize on growth opportunities. What you’ll need: - 5-7 years of progressive experience in investment banking, financial advisory, private equity, venture capital, or management consulting, with a significant portion in a leadership capacity. - Proficiency in interpreting financial statements and business indicators to identify and analyze trends, and inform strategic decisions. - Ability to build sophisticated financial models, execute advanced sensitivity analysis, and conduct comprehensive valuation analysis. - Superior business acumen, highly developed communication, analytical, and complex problem-solving skills. - Proven ability to present complex analysis and strategic recommendations clearly and persuasively to executive leadership. - A strategic thinker with a strong commitment to meeting critical deadlines and driving results. - High degree of proficiency with Microsoft Office software (Excel, Word, PowerPoint). - Excellent verbal and written communication skills in both English and Thai. - Master's degree in Business Administration (MBA) is a plus
About LINE MAN Wongnai We are Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. Mart Business Team is under the Business Strategy & Operation in On-Demand Service division. Our main responsibility is, but not limited to, operating end-to-end processes to help small merchants grow through strategic initiatives and special projects. The team mainly focuses on the Mart service. We are looking for an experienced Project & Operation Specialist to lead LINE MAN Wongnai. In collaboration with the Operations, Acquisitions, and Marketing teams, you will strategize and implement merchant growth initiatives and operational projects, validated through experiments and data-driven insights. You will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to becoming Thailand's leading Mart and on-demand commerce platform. What you’ll Do: - Category performance management and implementation - Collaborate with internal and cross-functional teams for an implementation with an end-to-end process both short and long term growth - Measure impacts, understanding efficiency and effectiveness for policy enhancement - Execute analytical experiments to measure the impacts and prove the hypothesis before forming the actions What you’ll Need: - 3+ years of experience in Economics, Business Administration or other related fields. - Good understanding of statistics and data, and the ability to implement this understanding in complex business situations. - Strong in data analysis, at least via Excel - Ability to take initiative and drive impacts in a constantly changing work environment and fast-growing industry - Strong negotiation skills, with the ability to engage and acquire merchant partners
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What you’ll Do: - Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing - Oversee day-to-day operations of LINE MAN services in the local area - Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports - Forecasting involves making predictions of events that will occur in the future based on past data. - Establish and lead the local team to ensure harmony, synergy, and excellence among the team - Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate - Manage and drive local marketing performance and initiatives; oversee local marketing events - Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town - Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency - Perform other duties as assigned to meet business needs. - Handle standby shift on some weekends or holidays (1–2 days/month) to monitor operations and take necessary actions as needed What you’ll Need: - At least a bachelor’s degree in engineering, business administration, logistics, management, or related field. - Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred. - Strong analytical, Excel, and data-driven decision-making skills - Highly organized, proactive, and able to thrive in a fast-paced environment - Great interpersonal and communication skills in both Thai and English - Able to travel to provincial areas for site visits and team support
ภาพรวมตำแหน่งงาน ร่วมเป็นส่วนหนึ่งในการขับเคลื่อนสังคมพลังงานสะอาดไปกับ LINE MAN EV เรากำลังมองหา Sales Executive ที่มีความกระตือรือร้น ชอบพูดคุย และพร้อมเติบโตไปกับเรา หน้าที่หลักของคุณคือการหา ลุยตลาด และแนะนำโอกาสสร้างรายได้ผ่านการเช่ารถยนต์ไฟฟ้าให้กับกลุ่มคนขับ เพื่อขยายฐานผู้ใช้บริการรถ EV รับ–ส่งผู้โดยสาร หน้าที่ความรับผิดชอบ (Key Responsibilities) - สรรหาคนขับ: ค้นหาและเข้าหาผู้ที่สนใจเช่ารถยนต์ไฟฟ้า LINE MAN EV เพื่อนำไปขับรับ–ส่งผู้โดยสาร ผ่านช่องทางออนไลน์ การลงพื้นที่ และการสร้างเครือข่าย - นำเสนอและปิดการขาย: แนะนำรายละเอียดแพ็กเกจ อัตราค่าเช่า สิทธิประโยชน์ และเงื่อนไขต่างๆ ของโครงการให้ลูกค้าเข้าใจง่ายและน่าสนใจ - ดูแลแบบครบวงจร: ติดตามและอำนวยความสะดวกให้ลูกค้าตั้งแต่ขั้นตอนการสมัคร จัดเตรียมเอกสาร จนถึงวันที่ลูกค้าได้รับรถเข้าสู่ระบบ - บริหารยอดขาย: ผลักดันและสร้างยอดการเช่ารถให้บรรลุเป้าหมายที่บริษัทกำหนด - สร้างความสัมพันธ์: ดูแลเครือข่ายคนขับเดิมเพื่อสร้างการบอกต่อ (Referral) และต่อยอดฐานลูกค้า คุณสมบัติผู้สมัคร (Qualifications) - ทักษะการสื่อสาร: มีทักษะการพูดคุย มนุษยสัมพันธ์ดี กล้าเข้าหาคน อธิบายเรื่องยากให้เข้าใจง่าย และมีใจรักงานบริการ - การตลาดออนไลน์: สามารถใช้งานโซเชียลมีเดีย (Facebook, TikTok, LINE) ในการโพสต์หาลูกค้าหรือสร้างตัวตนได้ดี - ทัศนคติ: มีความกระตือรือร้น ลุยงาน ลุยพื้นที่ได้ ยินดีรับ ผู้ไม่มีประสบการณ์ ที่พร้อมเรียนรู้และตั้งใจจริง - ประสบการณ์พิเศษ: หากเคยผ่านงานขายรถยนต์, งานปล่อยเช่ารถ, งานสินเชื่อ หรือเคยสรรหาคนขับให้กับแพลตฟอร์ม Delivery / Ride-Hailing จะรับพิจารณาเป็นพิเศษ สวัสดิการและสิทธิประโยชน์ (Benefits & Perks) - เงินเดือนประจำ + คอมมิชชันตามผลงาน (Commission / Incentive) - โบนัสตามผลงานและเป้าหมาย - วันหยุดประจำปีและสิทธิลาพักร้อน - การอบรมเทคนิคการขายและเทคโนโลยี EV จากทีมงานมืออาชีพ
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are looking for experienced people who design, analyze, and troubleshoot for microservices, well understood in monitoring, logging, and tracing systems. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand. What you’ll Do: - Support services before they go live such as system design consulting, capacity planning, and launch reviews. - Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. - Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity. - Improve monitoring, alerting and resilience of systems. - Practice sustainable incident response and blameless postmortems. What you’ll Need: - Systematic problem-solving approach, coupled with effective communication skills and a sense of drive. - Experience in designing, analyzing, and troubleshooting micro-services. - Understanding of monitoring, logging, and tracing systems to help teams quickly detect problems such as ELK, Prometheus, Grafana, Jaeger. It’d be Great if you have: - Experience with Linux and Network administration skills for troubleshooting. - Familiar with Cloud Platform (AWS or Google Cloud) and Kubernetes - Experience programming in Go or similar is an advantage is an advantage - Experience designing and managing MongoDB and MySQL databases is an advantage - Knowledge in Security and how to test is an advantage
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We seek a seasoned professional with a strong background in investor relations strategy. This role involves building relationships with investors, keeping them updated, ensuring transparency, shaping communication, analyzing the market, and coordinating investor events. What you’ll Do: - Leading and managing the company's investor relations program and developing investor communication strategies. - Develop and maintain strong relationships with existing and potential investors. - Communicate regularly with analysts, shareholders, and other stakeholders to provide updates on the company's performance. - Prepare and distribute financial reports, presentations, and other materials for investor meetings and conferences. - Ensure accuracy and transparency in financial disclosures to comply with regulatory requirements. - Collaborate with executive leadership to develop and execute investor communication strategies. - Contribute to the development of key messages and talking points for investor meetings and presentations. - Stay informed about industry trends, competitor activities, and market conditions. - Provide insights and analysis to leadership on market perceptions of the company. - Organize and coordinate investor events, such as earnings calls, roadshows, and conferences. - Plan and execute annual shareholder meetings. What you’ll Need: - Bachelor’s degree in Finance, Business, or a related field. - At least 10 years experience in investor relations in a public company or sell side analyst of listed shares. - An in-depth understanding of the financial and investment markets. - Excellent communication and presentation skills. - Ability to build and maintain strong relationships with investors and stakeholders. - Detail-oriented with strong analytical and strategic thinking capabilities. - Ability to multi-task and must be well organized; attention to detail; high level of accuracy. - Ability to respond sensitively and appropriately to confidential issues and information. - Proficiency in both English and Thai.
Business Development Manager (Financial Products)
LINE MAN Wongnai
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. What you’ll do: - End-to-End Project Management: Own the full project lifecycle for new initiatives—managing master launch plans from business case development to final GTM implementation. - Strategy & Execution: Develop and execute go-to-market (GTM) and monetization strategies for financial products, specifically focusing on Digital Lending. - Growth & Performance: Drive continuous growth for key operating and financial metrics, including revenue, profitability, and user penetration across the ecosystem. - Monetization: Identify growth and revenue opportunities for financial products across the ecosystem, then develop, own them. - Cross-Functional Collaboration: Work closely with Product, Engineering, Operations, Credit Risk, and Business Intelligence to ensure seamless project execution. - Partnership Management: Lead commercial discussions and co-create joint business plans with financial institutions, non-bank partners, and other tech/consumer brands. - Market Intelligence: Act as the voice of the customer, gathering feedback and market insights to refine GTM strategies and inform the product roadmap. What you’ll need: - Experience: 4+ years of experience in lending, fintech, or banking, with a proven track record in commercial strategy, planning, or business development. - Business Acumen: Strong understanding of core business concepts, including basic P&L, accounting, legal frameworks, and technology platforms. - Core Skills: Exceptional strategic thinking, analytical capabilities, and sharp negotiation/presentation skills. - Work Style: Methodical, well-organized, and detail-oriented with a proven ability to thrive under pressure and balance multiple priorities while remaining highly result-oriented. - Communication: Excellent communication skills, with the ability to simplify complex technical or financial concepts for non-technical stakeholders. - AI-Savvy (Mandatory): High familiarity with AI tools. - Plusses: Prior experience in partnership development within ecosystem platforms or financial institutions is highly preferred.
เกี่ยวกับ LINE MAN Wongnai LINE MAN Wongnai คือผู้นำด้านบริการ ออนดีมานด์ เดลิเวอรี่ และไลฟ์สไตล์อีคอมเมิร์ซแพลตฟอร์ม ของประเทศไทย ทั้งการค้นหาข้อมูลรีวิวร้านอาหาร การสั่งอาหารเดลิเวอรี บริการขนส่งออนดีมานด์อื่นๆ รวมถึงโซลูชันสำหรับผู้ประกอบการร้านอาหาร เราสร้างเทคโนโลยีเพื่อส่งเสริมธุรกิจในท้องถิ่นทั้งหมดด้วย การให้บริการแบบครบวงจร เชื่อมต่อผู้บริโภค ผู้ขับขี่ และธุรกิจในท้องถิ่น เพื่อยกระดับคุณภาพชีวิตของคนไทยให้ดีขึ้น Account Executive หรือ AE ค้นหาผู้ที่สามารถแนะนำการทำการตลาดและนำเสนอสินค้า ผลิตภัณฑ์และบริการ ของ LINE MAN Wongnai ให้กับร้านอาหารที่เป็น Partner กับทางบริษัท หน้าที่และความรับผิดชอบ: - สามารถนำเสนอและเชิญชวนร้านอาหารใน portfolio ให้เข้าร่วมและลงทุนในแคมเปญการตลาดต่าง ๆ ของทางบริษัท - นำเสนอ สินค้าและบริการ โฆษณา การจัดการระบบหลังบ้าน รวมถึงเชิญชวนให้ลูกค้าเข้าร่วมกิจกรรมทางการตลาด/ธุรกิจกับ LINE MAN Wongnai - เก็บ feedback ทำรายงานสรุปลูกค้าที่ดูแล และเสนอแนวทางการปรับปรุงพัฒนา - จัดการออกเอกสารที่สำคัญของการซื้อ-ขายและนำเสนอ ผลิตภัณฑ์และบริการ - ประสานงานภายในบริษัทเพื่อตอบสนองความต้องการและบริการให้กับร้านค้าตามที่ได้รับมอบหมาย คุณสมบัติผู้สมัคร: - วุฒิการศึกษาระดับปริญญาตรีขึ้นไป - มีประสบการณ์ด้านการขาย หรือการดูแลลูกค้า 1 ปีขึ้นไป - มีประสบการณ์ในสายงาน Key Account, Sales, Customer Relationship, Customer Support . Telesales หรือสายงานออนไลน์, Delivery platform , E-commerce จะพิจารณาเป็นพิเศษ - มีความรู้ ความเข้าใจในเทคโนโลยีและแอปพลิเคชั่น - มีทักษะการสื่อสารและเจรจาที่ดีมาก สามารถแก้ไขปัญหาเฉพาะหน้าได้ - สามารถจัดการ และรับผิดชอบงานของตนเองได้เป็นอย่างดี - ขยัน และสามารถทำงานตามเป้าที่ตั้งไว้ได้ - สามารถทำงานภายใต้ความกดดันได้ - กล้าที่จะ cold call ลูกค้า มีความอดทน และติดตามผลงานถึงที่สุด
เกี่ยวกับ LINE MAN Wongnai ปัจจุบัน LINE MAN Wongnai ขยายกิจการเข้าสู่ ธุรกิจเสริมความงาม ทันตกรรม และ ร้านค้าบริการ เช่น ร้านนวด/สปา หรือ ร้านบิวตี้ ภายใต้แบรนด์ JERA เพื่อรองรับกับการขยายกิจการครั้งนี้ ทางบริษัทจึงเปิดรับ JERA Sales Executive มีหน้าที่ติดต่อประสานงานกับลูกค้าที่เป็นคลินิกหรือเจ้าของร้านค้าบริการ เพื่อนัดพบ นำเสนอ และ เชิญชวนให้มาใช้ระบบ JERA Cloud รวมถึงดำเนินการส่งมอบ และติดตั้งระบบ จนกระทั่งลูกค้าใช้งานระบบได้สำเร็จ หน้าที่และความรับผิดชอบ: - ค้นหาและคัดกรองกลุ่มลูกค้าเป้าหมาย (Lead Generation) ตามกลุ่มธุรกิจที่บริษัทกำหนด - ติดต่อและติดตามลูกค้าที่สนใจผ่านช่องทางออนไลน์ เช่น Facebook Chat, LINE Chat และเว็บไซต์ (Wix) - โทรนัดหมายลูกค้าเพื่อเชิญเข้ารับการสาธิตระบบ (Demo) กับทีมขาย - ประสานงานตารางนัดหมายระหว่างลูกค้าและทีมขายให้เป็นไปอย่างราบรื่น - ซัพพอร์ทงานเอกสารให้ทีมขาย - มีการสอนงานก่อนทำงานจริง สอนเสร็จทำงานได้ทันที คุณสมบัติ: - วุฒิปริญญาตรี ไม่จำกัดสาขา และยินดีรับนักศึกษาจบใหม่ หรือ ผู้ที่สนใจงานขาย - มีประสบการณ์ด้าน Telesales, Telemarketing, Call Center หรือ Customer Service - มีทักษะการสื่อสารที่ดี สามารถทำงานเป็นทีมได้ - มีวินัย ตรงต่อเวลา เต็มที่กับการทำงาน สิ่งที่คุณจะได้รับ - โอกาสในการพัฒนาความก้าวหน้าในอาชีพและการพัฒนาทักษะ - โอกาสได้เติบโตไปกับธุรกิจใหม่ที่ท้าทายของบริษัท - การอบรมการใช้งานระบบ JERA Cloud, LINE MAN Wongnai POS และเครื่องมือที่เกี่ยวข้อง - โครงสร้างค่าตอบแทนที่มี คอมมิชชั่นตามผลงานจริง
Why LINE MAN Wongnai LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform. As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide. Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day. We are looking for talented Product Managers from Mid to Lead level —to join our growing product team. Working in a fast-paced environment, you will bring your skills and creativity to tackle challenges that impact millions of users, merchants, and riders, and contribute to our journey to become Thailand’s No.1 platform. What you’ll do: - Define product strategy and roadmap by deeply understanding user needs, market dynamics, competition, and business goals - Drive product development end-to-end: analyze requirements, assess ROI, and set clear priorities and timelines - Collaborate with cross-functional teams (engineering, design, operations, marketing, data, business) to deliver and continuously improve products - Take ownership of product outcomes: track, analyze, and report key metrics, using insights to refine and scale impact - Build domain expertise and lead initiatives within your product area (e.g., Consumer App, Merchant Experience, Rider Tools, Internal Tools, or POS) What you’ll need: - Bachelor’s degree or Master’s degree with a minimum GPAX of 3.0 (or equivalent) - Preferred 3–5 years of experience. However, candidates with 1–2 years of experience or fresh graduates with strong academic performance and relevant internship experience are also encouraged to apply. - Proficiency in Thai and English, both written and spoken - Strong analytical skills, product sensibility, and problem-solving ability - Self-motivated, adaptable, proactive, and able to thrive in a fast-paced environment - Excellent communication, collaboration, and stakeholder management skills
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We are looking for a Senior Database Administrator with expertise in managing and optimizing complex large-scale database environments. The role involves designing and automating database infrastructure, ensuring reliability, and optimizing performance. You'll work alongside engineering teams to provide guidance and maintain database health using monitoring tools. What you’ll do: - Provide expert database administration support for LMWN's databases, including AWS Aurora (MySQL & PostgreSQL) and our large-scale, self-hosted MongoDB replica sets. - Play a key role in designing and implementing our database infrastructure, including building out MongoDB sharding and a robust Patroni PostgreSQL cluster. - Develop and implement automation tools to streamline database operations, minimize manual intervention, and proactively address potential issues. - Champion database reliability by managing all database scripts, schema changes, and automation code within Git, ensuring a consistent and auditable workflow. - Lead the charge in performance tuning, troubleshooting, and root cause analysis for all database-related incidents. - Work closely with our engineering teams to optimize database usage, review changes, and provide expert guidance on best practices - Utilize Grafana and other monitoring tools to maintain a vigilant watch over our database health and ensure the highest levels of availability and reliability. What you’ll need: - A Bachelor's degree in Computer Engineering, Computer Science, or a related field. - At least 3 years of hands-on experience in database administration, with a proven track record of managing complex, large-scale database environments. - Deep expertise in administering AWS RDS and Aurora (both MySQL and PostgreSQL). - Strong experience with MongoDB, including replica sets and a solid understanding of sharding concepts. - Proficiency in troubleshooting and resolving complex database issues. - Experience with version control systems, notably Git, for managing code and configurations. - A proactive mindset with a passion for automation and continuous improvement. It’d be great if you have: - Experience with Patroni for PostgreSQL high availability. - Familiarity with containerization and orchestration technologies, particularly Kubernetes. - Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible. - Proficiency in scripting languages such as Bash Shell Script, Python, or Go. - Knowledge of monitoring and observability tools like Grafana and Prometheus.
Sales Executive Based in Bangkok/Local (1-year contract)
LINE MAN Wongnai
เกี่ยวกับ LINE MAN Wongnai LINE MAN Wongnai คือผู้นำด้านบริการ ออนดีมานด์ เดลิเวอรี่ และไลฟ์สไตล์อีคอมเมิร์ซแพลตฟอร์ม ของประเทศไทย ทั้งการค้นหาข้อมูลรีวิวร้านอาหาร การสั่งอาหารเดลิเวอรี บริการขนส่งออนดีมานด์อื่นๆ รวมถึงโซลูชันสำหรับผู้ประกอบการร้านอาหาร เราสร้างเทคโนโลยีเพื่อส่งเสริมธุรกิจในท้องถิ่นทั้งหมดด้วย การให้บริการแบบครบวงจร เชื่อมต่อผู้บริโภค ผู้ขับขี่ และธุรกิจในท้องถิ่น เพื่อยกระดับคุณภาพชีวิตของคนไทยให้ดีขึ้น Sales Executive คือตำแหน่งพนักงานขายของ LINE MAN Wongnai มีหน้าที่ติดต่อประสานงานกับลูกค้าที่เป็นร้านอาหาร และนัดพบกับเจ้าของร้านเพื่อแนะนำการทำการตลาดกับสื่อของ LINE MAN Wongnai รวมทั้งการเข้าร่วมกับกิจกรรมกับธุรกิจกับเราเพื่อเพิ่มช่องทางการขาย แคมเปญ โปรโมชั่น ต่าง ๆ ของร้านให้ถึงลูกค้าเพิ่มมากขึ้น เปรียบเสมือน 'ทัพหน้า' ที่เป็นตัวแทนของ LINE MAN Wongnai จึงต้องเป็นคนที่มีบุคลิกน่าเชื่อถือ อัธยาศัยดี มีความรับผิดชอบ สามารถสร้างความไว้วางใจให้กับลูกค้าและพันธมิตรทางธุรกิจได้ หากคุณอ่านโพสต์นี้แล้วรู้สึกว่าใช่! สมัครเลย!!! หน้าที่และความรับผิดชอบ: - นำเสนอ แนะนำสินค้าและบริการของบริษัทให้กับลูกค้าร้านอาหารหรือโรงแรมผ่านโทรศัพท์และปิดการขายได้ - ติดต่อประสานงานกับลูกค้า เพื่อสร้างความสัมพันธ์ กระตุ้นยอดขาย แนะนำดีลหรือโปรโมชันใหม่ ๆ เพื่อหาช่องทางในการขายเพิ่มเติม - ติดตามผลงาน และสรุปรายงานผลการติดต่อลูกค้า คุณสมบัติผู้สมัคร: - วุฒิการศึกษาระดับปริญญาตรีขึ้นไป - มีประสบการณ์ติดต่อกลุ่มลูกค้าร้านอาหาร อย่างน้อย 6 เดือนขึ้นไป หรือมีประสบการณ์งานขายธุรกิจอื่น ๆ ขั้นต่ำ 1 ปี - หากมีประสบการณ์ Sales หรือ Customer Service มาก่อนจะพิจารณาเป็นพิเศษ - มีทักษะการสื่อสารและเจรจาที่ดี สามารถแก้ไขปัญหาเฉพาะหน้าได้ - ขยัน และสามารถทำงานตามเป้าที่ตั้งไว้ได้ - สามารถทำงานภายใต้ความกดดันได้ กล้าที่จะติดตามลูกค้า มีความอดทน และติดตามผลงานถึงที่สุด - มีรถยนต์ส่วนตัว สามารถเดินทางลงพื้นที่ได้
เกี่ยวกับ LINE MAN Wongnai LINE MAN Wongnai คือผู้นำด้านบริการ ออนดีมานด์ เดลิเวอรี่ และไลฟ์สไตล์อีคอมเมิร์ซแพลตฟอร์ม ของประเทศไทย ทั้งการค้นหาข้อมูลรีวิวร้านอาหาร การสั่งอาหารเดลิเวอรี บริการขนส่งออนดีมานด์อื่นๆ รวมถึงโซลูชันสำหรับผู้ประกอบการร้านอาหาร เราสร้างเทคโนโลยีเพื่อส่งเสริมธุรกิจในท้องถิ่นทั้งหมดด้วย การให้บริการแบบครบวงจร เชื่อมต่อผู้บริโภค ผู้ขับขี่ และธุรกิจในท้องถิ่น เพื่อยกระดับคุณภาพชีวิตของคนไทยให้ดีขึ้น POS Sales Executive คือ มีหน้าที่ติดต่อประสานงานกับลูกค้าที่เป็นร้านอาหาร และนัดพบกับเจ้าของร้านเพื่อนำเสนอและเชิญชวนให้มาใช้ระบบ Wongnai POS (Point of Sale) รวมถึงดำเนินการส่งมอบ และติดตั้งระบบ จนกระทั่งลูกค้าใช้งานระบบได้สำเร็จ หน้าที่และความรับผิดชอบ: - เข้าพบลูกค้าที่ศักยภาพในพื้นที่ที่รับผิดชอบเพื่อปิดการขายระบบจัดการหน้าร้าน (Wongnai POS) - ติดตามวัดผล ผลักดันให้ลูกค้าใช้ Wongnai POS เป็นอุปกรณ์หลักของร้าน - จัดเตรียมอุปกรณ์ ข้อมูล ตั้งค่าระบบ ส่งมอบ Wongnai POS ที่พร้อมใช้งาน ให้ลูกค้าได้รับประสบการณ์ครั้งแรกที่ดีที่สุด - ช่วยลูกค้าย้ายจากระบบเดิมมายัง Wongnai POS อย่างสะดวก ราบรื่น รวดเร็ว - สอนการใช้งาน Wongnai POS แก่พนักงานลูกค้าทุกฝ่าย เพื่อให้เข้าใจและใช้งานระบบได้เป็นอย่างดี (อาทิเช่น พนักงานหน้าร้านใช้งานรับออเดอร์เป็น, แคชเชียร์ทำการคิดเงินได้, ผู้จัดการร้าน และเจ้าของร้าน จัดการเมูน, ดูรายงานได้) - วางแผน-ติดต่อเข้าพบ เพื่อช่วยแก้ไขอุปสรรค ให้คำแนะนำแก่ลูกค้า Wongnai POS - แนะนำและขาย product อื่นๆ ของ Wongnai และ partner ที่เหมาะสมให้แก่ลูกค้าที่ได้เข้าไปพบ - ให้คำปรึกษาเรื่อง Wongnai POS ในทุกมิติ ทั้งเรื่อง function, การประยุกต์ใช้งาน, อุปกรณ์ และระบบ network ที่เกี่ยวข้อง - ช่วยงานโครงการอื่นๆ ตามที่ได้รับมอบหมาย คุณสมบัติผู้สมัคร: - จบการศึกษาระดับ ปวช. ปวส. หรือ ป.ตรี (เปิดรับนักศึกษาจบใหม่) - หากมีประสบการณ์การทำงานด้านการขาย 1-3 ปี จะพิจารณาเป็นพิเศษ - มีทักษะการสื่อสารและการเจรจา มีมนุษยสัมพันธ์ และใจรักบริการที่ดีมาก - กระตือรือร้น เปิดรับการเรียนรู้สิ่งใหม่ตลอดเวลา และสามารถทำงานเป็นทีมได้ - มีทัศนคติเชิงบวกในการรับมือกับความท้าทาย และรักษาสมาธิในการทำงานได้ดีในสถานการณ์ที่มีการเปลี่ยนแปลง - ทักษะการใช้ computer และ internet ในระดับดี (มีความรู้เรื่องเครือข่ายอินเตอร์เนต IP และ Wifi) สิ่งที่คุณจะได้รับ: - โอกาสในการพัฒนาความก้าวหน้าในอาชีพและการพัฒนาทักษะ - การฝึกอบรมที่ครอบคลุมเกี่ยวกับระบบ LINE MAN Wongnai POS และเครื่องมือต่างๆ ของบริษัท เพื่อความสำเร็จในการทำงาน
About LINE MAN Wongnai LINE MAN Wongnai (LMWN) is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. The search team at LMWN is building the next-generation of recommendations and personalized to provide the best in class to the merchants and users. We are using modern technologies like machine learning to increase the conversion rate. Our mission is to provide state-of-the-art food and restaurant discovery for users to our merchants. We are looking for a Staff Software Engineer to join our team. You will play a key role in building a food and restaurant discovery in our LINE MAN and Wongnai application, facilitating and cultivating the engineer team to be a high performance team. What you’ll Do: - Working with talented members from a multi-national team (The primary communication language is English) to build our next-generation discovery, recommendation, and personalization search system. - Develop and research state-of-the-art algorithms in the fields of relevant search using cutting-edge technology. - Working with the engineering and infrastructure team in building and scaling reliable back-end search services, as well as constantly monitoring and improving the availability, scalability, latency, and efficiency of our platform. - Guide and mentor the technical design (coding pattern, algorithms, architecture) by making suggestions from a different angle of view for a proposed engineer’s design (at LMWN we use the RFC for formal technical review process). - Coach the engineer to create task breakdown and implementation plans. Also balancing between business impact, quality, and efficiency (technical development and engineering effort, understanding what is ‘good enough). - Design and plan the rollout in the production environment with minimum risk and the fastest impact. We normally run experiments (A/B testing) for the evaluation of each feature. - Work closely with the product team to see the opportunities in the future and plan our technical design to support them. What you’ll Need: - 7+ years of experience in the software development cycle. - Proficient in at least one programming language for backend services, preferably Go or Java. - Strong background knowledge in Elasticsearch. - Ability to establish a high-performance and self-organized work team with suitable processes and procedures. - Experience with AWS and/or GCP, SQL and/or NoSQL databases, technologies like RabbitMQ, Docker, Kubernetes, and Solr. - Growth mindset and willingness to learn and teach from others. - Strong problem-solving and analytical skills in business requirements and be able to suggest technical solutions or recommended workarounds. - Strong leadership and coaching skills. - Strong and clear written and verbal communication skills in both Thai and English. It’d be Great if you have: (If any) - Understanding of basic concepts of data science and/or machine learning concepts. - Have a curious and innovative attitude. - Good command of English: TOEIC 800 is a plus. - Good command of Chinese: HSK4 is a plus.
About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. Our Head of Site Reliability Engineering (SRE) is a pivotal leadership role responsible for the performance, reliability, and scalability of our critical systems and services. This individual will lead a team of SREs to design, build, and maintain infrastructure, ensuring high availability and optimal performance. The ideal candidate will have a blend of technical expertise, strategic vision, and leadership skills. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand. Key Responsibilities: Leadership and Strategy: - Develop and execute the SRE strategy to support company goals. - Lead and mentor the SRE team, fostering a culture of continuous improvement and innovation. - Collaborate with other engineering and product teams to align on priorities and deliverables. Infrastructure and Operations: - Oversee the design, implementation, and maintenance of scalable, reliable infrastructure. - Ensure the efficient operation of systems, focusing on automation, monitoring, and performance optimization. - Implement best practices for incident response and management, including root cause analysis and post-mortems. Performance and Reliability: - Define and monitor key performance indicators (KPIs) and service-level objectives (SLOs). - Proactively identify and mitigate potential reliability issues before they impact customers. - Drive the adoption of robust monitoring and alerting solutions to ensure system health and performance. Security and Compliance: - Ensure systems are secure and compliant with relevant regulations and standards. - Collaborate with the security team to implement and maintain best-in-class security practices. Collaboration and Communication: - Act as a liaison between engineering, product, and other key stakeholders. - Communicate effectively with technical and non-technical audiences, including executive leadership. Qualifications: - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. - Minimum of 10 years of experience in software engineering, infrastructure, or operations roles. - At least 5 years in a leadership position within a high-growth technology company. - Deep understanding of cloud platforms (AWS, GCP, Azure) and container orchestration (Kubernetes, Docker). - Proficiency in scripting and programming languages (Python, Go, Ruby, etc.). - Experience with CI/CD pipelines, infrastructure as code (Terraform, Ansible), and monitoring tools (Prometheus, Grafana, Datadog). - Strong leadership and people management skills. - Excellent problem-solving and analytical abilities. - Effective communication and collaboration skills.