Jobs at Kiva

About us: Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers. As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world. Kiva's values: Impact first - This is why we exist. This is the drumbeat we march to. Every day. Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable. Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big. Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world. Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other. Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness. Role overview: Kiva's Impact Investments team works with investees from all over the world, including lending partners who fundraise on Kiva.org, as well as investees accepting debt financing from funds managed by Kiva’s traditional impact investing arm, Kiva Capital Management. The team is responsible for sourcing, monitoring and managing relationships with investees, onboarding and training new partners, and ensuring that all funding relationships are compliant with relevant policies and aligned with Kiva's social mission and strategic focus. The Impact Investments team includes staff based in the US, Colombia, Kenya, and Thailand, who manage Kiva’s investment relationships in every region of the world. We are looking for a talented and highly motivated professional to join our team in Bangkok. The Investment Associate will be responsible for monitoring institutional partner performance metrics and trends with a focus on Europe and Asia. This is an early career opportunity that assists Kiva’s Impact Investments team in onboarding, monitoring, and supporting our large network of international investment partners. The Investment Associate will report to a Senior Investment Manager and will collaborate closely with other team members across the Impact Investments team. This role will facilitate support for partners to ensure compliance with Kiva’s policies and the effective and efficient use of Kiva’s systems. The ideal candidate is analytical, detail-oriented and a positive team player who is passionate about Kiva’s mission, can analyze financial and operational data to assess partner performance, and is able to execute complex processes efficiently and accurately. At this time, we can only consider applicants with authorization to work in Thailand on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship. Key responsibilities include: - Work with Investment Managers to monitor partners’ performance metrics by inputting partner financial and risk data into standardized templates, following up with partners to resolve any issues, and reviewing financial analysis outputs - Conduct due diligence for prospective partners, write up results, and support Investment Managers in presenting information to the Investment Committee; - Support Investment Managers in preparing for onsite due diligence and monitoring visits - Support with overall portfolio management of partners - Manage and maintain up-to-date partner documentation and information in Kiva's various systems - Manage or support onboarding and training new partners with regards to Kiva’s systems - Answer partners’ operational questions and issues related to using Kiva’s systems and tools - Monitor compliance with general Kiva policies. Communicate Kiva’s policies and updates on new developments to partners - Support Investment Managers in addressing operational challenges that arise with specific partnerships Preferred qualifications: - 2+ years of work experience in investment management, commercial lending, financial analysis, business analytics, or a related field involving credit risk evaluation and business assessment - Proven experience in financial statement analysis - Ability to manage time well and prioritize across competing tasks - Flexibility and willingness to maintain a dynamic schedule in order to work across varying time zones - Able to travel occasionally when possible and to adapt to various international work environments - Effective while working remotely - Strong communication and relationship management skills, including the ability to tailor communications to a wide variety of audiences and stakeholders across multiple cultures - Adept at learning and using technology platforms, including identifying opportunities to leverage AI to improve operational efficiency. - English fluency required. Proficiency in another language frequently used in the portfolio of investments this role will serve, such as Indonesian, Russian, Khmer, Thai, or Vietnamese, is preferred. What we offer: - A work-from-home position; final candidate must be authorized to work in Bangkok, Thailand - A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, and unlimited PTO. Some of these benefits have eligibility requirement - An opportunity to improve real lives, solve hard problems, and change the world - Opportunities to connect with and learn from colleagues and partners around the world A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission! We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.